DoubleTree by Hilton Almaty

Hotels
•
Doubletree by Hilton
8 (220 reviews)
115 Dosmukhamedov Street , Almaty , kz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good amenities
Spacious rooms
Friendly service
Cons:
Cleanliness issues
Location finding difficulties
Limited breakfast options

Categories

Cleanliness
7.46
Some guests mentioned issues such as poor bathroom cleanliness.
Service
8.43
Overall, the service was considered friendly and supportive, albeit with minor issues.
Location
7.97
Location is central, although some guests found it difficult to find.
Room Quality
7.92
Rooms were described as lovely and spacious, with some room for improvement.
Amenities
8.95
Amenities such as gym and pool received positive mentions.
Value for Money
7.91
Value perception varied with some feeling prices didn't match room quality.
Food and Beverage
7.46
Limited breakfast options were noted by guests.
Overall Experience
7.93
The stay was generally pleasant with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:01

Property Description

Luxurious Amenities
DoubleTree by Hilton Almaty offers a range of luxurious amenities including a spa, indoor pool, sauna, and bar for guests to unwind and relax during their stay.

Convenient Facilities
With a restaurant, 24-hour front desk, room service, free WiFi, business centre, and on-site ATM machine, guests can enjoy a convenient and hassle-free experience at the hotel.

Prime Location
Situated in Almaty city-centre, DoubleTree by Hilton Almaty provides easy access to popular attractions such as Kasteev State Museum of Arts and Kazakhstan Independence Monument, making it the ideal choice for travelers looking to explore the city.

Experience luxury and convenience at DoubleTree by Hilton Almaty.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for KZT 20,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 220 reviews
Cleanliness: 7.46
Service: 8.43
Location: 7.97
Room Quality: 7.92
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 7.93
O
Orhan • couple • tr
5
2026-01-30 • via Nuitee
Назым • family_with_children • kz
5
Надо сделать обновку
Pros:

Вид из 9 этажа

Cons:

Сам здания уже старая. Я не ожидала 😭

2026-01-20 • via Nuitee
L
Liang • extended_group • cn
1
2026-01-19 • via Nuitee
E
Elena • solo_traveller • ru
9
2026-01-15 • via Nuitee
S
Saleh • extended_group • qa
8
2026-01-02 • via Nuitee
K
khairullo • couple • sa
4
2025-12-24 • via Nuitee
Мария • solo_traveller • lt
10
2025-12-13 • via Nuitee
I
IOANNIS • solo_traveller • gr
8
Cons:

Breakfast

2025-12-12 • via Nuitee
A
Abdulaziz • couple • ae
10
Pros:

All good

Cons:

Location

2025-12-12 • via Nuitee
C
Che27 • family_with_children • kz
10
2025-12-04 • via Nuitee
N
Nataliya • extended_group • kz
1
Стоимость номера абсолютно не соответствует качеству. Отель требует срочного ремонта !
Pros:

Ужасный номер люкс , старый , бар пустой

Cons:

Нужен ремонт

2025-12-03 • via Nuitee
O
Oleg • solo_traveller • kz
10
2025-12-02 • via Nuitee
R
Ritesh • solo_traveller • ph
5
Not a good stay, would not want to stay again here
Pros:

Nothing really good about the property

Cons:

Staff was rude, no one greets you, breakfast was limited, location not that great, bathroom smelled horrible and no one cared to do anything about it

2025-11-25 • via Nuitee
Сергей • solo_traveller • ru
10
2025-11-15 • via Nuitee
J
Jassim • solo_traveller • qa
8
Very relaxing stay
Pros:

Near many places

2025-11-02 • via Nuitee
A
Arman • solo_traveller • kz
7
2025-11-01 • via Nuitee
M
Michael • solo_traveller • gb
8
Pros:

Staff

2025-10-27 • via Nuitee
Екатерина • couple • ru
10
2025-10-24 • via Nuitee
Екатерина • couple • ru
10
2025-10-24 • via Nuitee
F
faieza • couple • my
10
Great place
Pros:

Apps

Cons:

None

2025-10-20 • via Nuitee