Quality Inn & Suites

Hotels
•
Quality Inn
5.5 (100 reviews)
5723 I 55 N , Jackson , us

listing image 1
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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Hot shower water
Cons:
Poor cleanliness
Maintenance issues
Outdated facilities
Inadequate amenities
Poor value for money

Categories

Cleanliness
3.5
A significant number of reviews criticize the cleanliness, citing unclean rooms and maintenance issues, which impacts the rating negatively.
Service
6
Service received mixed reviews with some guests appreciating the friendly staff, while others were dissatisfied with the service like check-in problems and unavailability of amenities.
Location
7.5
Location was frequently noted as a positive feature, offering easy access and proximity to necessary services or landmarks.
Room Quality
4.5
Room quality varied according to guests, with some mentioning comfortable beds and cleanliness, while others reported various maintenance and quality issues.
Amenities
5
Opinions on amenities were split, with some guests highlighting poor conditions or lack of basics and others satisfied with the breakfast and gym despite some facilities being unavailable.
Value for Money
4
The consensus on value for money leans towards the negative, with guests expecting more for the price paid, especially noting issues with room condition and cleanliness.
Food and Beverage
6.5
Food services like breakfast were generally well-received although some guests desired more variety; few negative comments overall pertaining to food and beverage.
Overall Experience
5
Guests had mixed overall experiences, with some reporting a pleasant stay despite others encountering various issues that led to overall dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 18:50

Property Description

Convenient Location
Located on I-55, Quality Inn & Suites offers free WiFi and premium cable TV in all rooms. Enjoy easy access to the Colonial Country Club and downtown Jackson.

Relaxation and Fitness
Unwind in the indoor pool and whirlpool or stay active in the gym. The air-conditioned rooms feature warm decor, work desks, and coffee facilities for a comfortable stay.

Convenience at Your Fingertips
Benefit from vending machines, laundry services, and fax/copy facilities during your stay. Let Quality Inn & Suites cater to all your needs for a seamless experience.

Book your stay at Quality Inn & Suites now for a memorable and convenient hotel experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of USD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.5
Based on 100 reviews
Cleanliness: 3.5
Service: 6
Location: 7.5
Room Quality: 4.5
Amenities: 5
Value for Money: 4
Food and Beverage: 6.5
Overall Experience: 5
C
Cedric
10
Pros:

Nice and Clean

2025-02-20 • via Nuitee
A
Alec
2
Worst hotel in MS
Pros:

Got there at 8:30pm just to be told, after having to knock on the front doors, that the hotel was “closed and under new management” and that my reservation was “cancelled and not their problem.”

!!!AVOID AT ALL COSTS!!

2024-12-23 • via Nuitee
K
Kimberly • family
10
Pros:

Great place to stay, especially for the price! Would stay again.

2024-11-26 • via Nuitee
R
Robert
4
Pros:

The room was sharply and dark. Very disappointing.

2024-11-03 • via Nuitee
A
Annette • friends
10
Pros:

The staff was friendly and the room was clean.

2024-09-15 • via Nuitee
C
colby
10
Pros:

N

2024-09-06 • via Nuitee
Y
Yandy
10
Pros:

comfortable and clean I will most definitely stay again

2024-08-14 • via Nuitee
T
Tina
8
Pros:

Friendly helpful staff

2024-08-11 • via Nuitee
A
Akshay
6
Pros:

Pillow covers where little dirty with black marks. Found hairs of previous customer

2024-07-29 • via Nuitee
T
Tara • family
10
Pros:

I didn’t like that I seen a. few baby roaches

2024-07-07 • via Nuitee
K
Kelley
10
Pros:

For the price I paid for this room I did not have high expectations, and even had a tiny bit of worry in the back of my mind. After checking in and viewing the room I was pleasantly surprised. The whole place appears to have new carpet. I checked for bedbugs and did not find any nor did I see any kind of bugs at all. The ac worked. The room was clean. The only negative was that the tub was slightly stained and had a tiny bit of mold on the grout. I wore flip flops while I showered and for the price I paid I would not complain about that at all.

2024-07-07 • via Nuitee
Z
Zakaylia • partner
2
Pros:

Nothing was pleasant.

2024-07-05 • via Nuitee
P
Patty • family
10
Pros:



The stay was very good

2024-07-01 • via Nuitee
V
Verified traveler
4
Pros:

The room that I reserved had a roll-in shower because I just had ankle surgery and I couldn't step into a tub. When I got there my room had no internet connection and I needed it for work. So after some back and forth they made me go to another room with internet connection but then I didn't have the shower that I needed. Both rooms that I was in had stains in the tub and sheets, and pieces of furniture were ripped and frayed, and the hotel as a whole looked dungey.
Breakfast was horrible with some lenders bagels, cold biscuits, and stale cereal. Nothing to drink, Not even water. Would never go back to this hotel. One staff member was really nice though and one was okay.

2024-06-27 • via Nuitee
R
Raven • family_with_children
10
Pros:

It was a great stay

2024-06-26 • via Nuitee
T
Timothy
10
Pros:

THE ROOM WAS COMFY..

2024-06-25 • via Nuitee
Y
Yandy
10
Pros:

EVERYTHING WAS IN WALKING DISTANCE. MY ROOM WAS CLEAN AND COMFORTABLE.

2024-06-25 • via Nuitee
E
Elizabeth
8
Pros:

I chose this hotel for price and convenience, and breakfast. Some of the reviews say it sucks. Dont expect 5 star ratings for below average prices! The room was fine. Not perfect. Just fine. Comfortable bed, clean bathroom, hot water, frig and microwave, tv, and yes it the rooms and the hotel could use some cash infusions on upkeep, I can't complain. The check-in clerk was Rav. He was so kind and accommodating. He replaced a bulb for me. Breakfast was a great Belgian waffle with real butter! My favorite. If you want better...pay for it, instead of moaning. This was perfect for my one night passing through Jackson.

2024-06-21 • via Nuitee
T
Tamarya • partner
2
Pros:

Didn’t stay here long. Pulled up and pulled out.

2024-06-20 • via Nuitee
N
Nicole • partner
6
Pros:

Limited items and the tub wasn’t clean

2024-06-19 • via Nuitee