Smile Hotel Nagoya Shinkansenguchi

Hotels
7.6 (2475 reviews)
Nakamura-ku Tsubakicho 21-20 , Nagoya , jp
+81 52-452-3355

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and convenient location
Friendly and helpful staff
Cons:
Cleanliness issues
Small room size and outdated facilities

Categories

Cleanliness
5.74
Several reviews mentioned significant cleanliness issues, particularly with bathrooms and overall maintenance.
Service
9.21
Guests appreciated the friendly and accommodating staff.
Location
9.25
The hotel is conveniently located near the railway station.
Room Quality
7.2
Rooms were described as small and somewhat outdated.
Amenities
6.73
Notably limited amenities and issues with cleanliness reduce the score.
Value for Money
6.69
Prices were perceived as high, especially given the cleanliness issues.
Food and Beverage
8.24
Breakfast was well-received in some reviews, though a few expressed disappointment.
Overall Experience
7.71
While there were positive aspects like location and service, cleanliness and room quality detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:19

Property Description

Central Location in Nagoya

Located in the heart of Nagoya, Smile Hotel Nagoya Shinkansenguchi offers convenience and accessibility to major attractions. Just 700 meters from Nagoya Station, guests can easily explore the city and visit nearby landmarks such as Oasis 21.

Comfortable Rooms with Modern Amenities

Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Whether you're here for business or leisure, each room features a desk for your convenience and cozy bed linens for a good night's rest.

Friendly Service and Local Tips

Our dedicated reception staff is always ready to assist you and provide valuable tips to enhance your stay in Nagoya. From dining recommendations to must-see attractions, we are here to make your visit memorable.

Book your stay at Smile Hotel Nagoya Shinkansenguchi for a delightful experience in Nagoya.

Important information:

Please note that the elevator will be unavailable on January 19, 2026 and January 29, 2026, from 23:00 to 05:00. During this period, guests must use the stairs.

Please be informed that the entire building will experience a power outage due to annual electrical equipment inspection on the following date: June 18th (Thursday), 2:00 PM to 3:00 PM *Time may vary.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 2475 reviews
Cleanliness: 5.74
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 6.73
Value for Money: 6.69
Food and Beverage: 8.24
Overall Experience: 7.71
M
MASAYOSHI • solo_traveller • jp
8
お得
Pros:

駅から近い🚉

2026-08-28 • via Nuitee
R
R • solo_traveller • jp
8
Pros:

廊下とお部屋のリニューアルでとても綺麗で高級感があった。
アメニティが各階にあるようで便利だった。

Cons:

バストイレルームは、もうとれないカビや汚れがあって少し残念だった。そこのリニューアルはお部屋や廊下に比べるとさらに難しいと思うので仕方がないと思う。

2026-08-27 • via Nuitee
C
Cathy • family_with_children • au
8
Pros:

It was close to the train station, restaurants and convenience stores. Breakfast was good. Staff very friendly

Cons:

They were doing construction, so a bit noisy during the day. But that would be only temporary.

2026-08-27 • via Nuitee
M
massimo • solo_traveller • it
7
2026-08-26 • via Nuitee
K
Kenta • solo_traveller • jp
9
2026-08-25 • via Nuitee
T
Taeko • solo_traveller • jp
4
Pros:

駅に近く安価だった。

Cons:

少し設備が古かった。

2026-08-24 • via Nuitee
Y
YOSHITADA • solo_traveller • jp
7
2026-08-24 • via Nuitee
T
Takuya • solo_traveller • jp
5
2026-08-23 • via Nuitee
P
Pearlynn • couple • sg
10
Pros:

The hotel was clean and conveniently located next to Nagoya Station.

Cons:

We were there in early Aug and renovations to the upper floors were underway, resulting in a strong smell of paint in the lobby and lift which was slightly unpleasant. Nevertheless, we were not too bothered by it, but may be important for other guests to know.

2026-08-21 • via Nuitee
M
masanari • solo_traveller • jp
5
2026-08-19 • via Nuitee
Y
Yumiko • solo_traveller • jp
5
2026-08-17 • via Nuitee
M
MEGUMI • solo_traveller • jp
8
2026-08-16 • via Nuitee
L
Long • couple • vn
9
2026-08-15 • via Nuitee
K
Kengo • solo_traveller • jp
5
特に印象はありません。
Pros:

駅近

Cons:

特にないが、チェックインの際の受付担当の説明が何を言っているのか、分かりづらかった。仕事に疲れていたのかもしれない。

2026-08-15 • via Nuitee
小池 • solo_traveller • jp
10
最高すぎた！
Pros:

広いし綺麗！
ベッドよかった！

Cons:

ないね！

2026-08-14 • via Nuitee
I
Igor • solo_traveller • gb
9
Cons:

My plans changed, and I wanted to modify my stay. Despite doing it 24 hours before check-in, I was not allowed to do it and paid full price.

2026-08-13 • via Nuitee
C
CHI KIM • solo_traveller • au
7
Valuable for money, simple hotel
Pros:

Valuable choice as a simple hotel. Room is large compared to other local Japanese hotels, you can easily open your suitcases and do your packing.

Cons:

Somehow the air conditioning is not strong enough. Room is quite hot in the afternoon. Very old toilet.

2026-08-13 • via Nuitee
M
mk • solo_traveller • jp
7
2026-08-13 • via Nuitee
S
Stefano • solo_traveller • it
6
2026-08-12 • via Nuitee
H
hideo • solo_traveller • jp
9
2026-08-11 • via Nuitee