Smile Hotel Nagoya Shinkansenguchi

Hotels
7.6 (2374 reviews)
Nakamura-ku Tsubakicho 21-20 , Nagoya , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Massage services
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean and convenient location
Friendly and helpful staff
Cons:
Cleanliness issues
Small room size and outdated facilities

Categories

Cleanliness
5.74
Several reviews mentioned significant cleanliness issues, particularly with bathrooms and overall maintenance.
Service
9.21
Guests appreciated the friendly and accommodating staff.
Location
9.25
The hotel is conveniently located near the railway station.
Room Quality
7.2
Rooms were described as small and somewhat outdated.
Amenities
6.73
Notably limited amenities and issues with cleanliness reduce the score.
Value for Money
6.69
Prices were perceived as high, especially given the cleanliness issues.
Food and Beverage
8.24
Breakfast was well-received in some reviews, though a few expressed disappointment.
Overall Experience
7.71
While there were positive aspects like location and service, cleanliness and room quality detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:19

Property Description

Central Location in Nagoya

Located in the heart of Nagoya, Smile Hotel Nagoya Shinkansenguchi offers convenience and accessibility to major attractions. Just 700 meters from Nagoya Station, guests can easily explore the city and visit nearby landmarks such as Oasis 21.

Comfortable Rooms with Modern Amenities

Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Whether you're here for business or leisure, each room features a desk for your convenience and cozy bed linens for a good night's rest.

Friendly Service and Local Tips

Our dedicated reception staff is always ready to assist you and provide valuable tips to enhance your stay in Nagoya. From dining recommendations to must-see attractions, we are here to make your visit memorable.

Book your stay at Smile Hotel Nagoya Shinkansenguchi for a delightful experience in Nagoya.

Important information:

Please note that the elevator will be unavailable on January 19, 2026 and January 29, 2026, from 23:00 to 05:00. During this period, guests must use the stairs.

Please be informed that the entire building will experience a power outage due to annual electrical equipment inspection on the following date: June 18th (Thursday), 2:00 PM to 3:00 PM *Time may vary.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1800 per day.

Location

Guest Reviews

7.6
Based on 2374 reviews
Cleanliness: 5.74
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 6.73
Value for Money: 6.69
Food and Beverage: 8.24
Overall Experience: 7.71
J
Jürgen • couple • de
7
Pros:

Gute Lage in der Nähe des Bahnhofs. Nettes Personal

Cons:

Einfache Zimmerausstattung.

2026-05-09 • via Nuitee
M
masaki • couple • jp
10
2026-05-09 • via Nuitee
C
CHIA WEN • solo_traveller • jp
6
圖方便可以去
Pros:

地點，離名古屋車站真的近。

Cons:

除了地點其他表現都在均值或以下。

2026-05-09 • via Nuitee
S
SAORI • solo_traveller • jp
9
2026-05-08 • via Nuitee
Y
YUKI • solo_traveller • jp
5
Pros:

朝食が美味しかった

Cons:

ユニットバスが狭い

2026-05-08 • via Nuitee
K
KASHIZAWA • couple • jp
9
2026-05-07 • via Nuitee
H
Haruna • couple • jp
7
2026-05-07 • via Nuitee
S
SEIJI • family_with_children • jp
6
スタッフの方もすごく感じが良い。楽しい旅行ができた。
Pros:

駅から近くて良かった。朝早くの到着でしたけど駐車場も24時間だったのでスムーズに止めれた。

Cons:

風呂の水圧をもう少し上げてほしいのと冷蔵庫があまり冷えない。

2026-05-07 • via Nuitee
T
Takanori • solo_traveller • jp
8
2026-05-06 • via Nuitee
H
HAZUKI • couple • jp
4
2026-05-06 • via Nuitee
K
KENTARO • solo_traveller • jp
5
値段が高い
Pros:

駅から近い

Cons:

トイレが古い・小さい

2026-05-06 • via Nuitee
M
MAYUKA • solo_traveller • jp
6
2026-05-05 • via Nuitee
友彦 • solo_traveller • jp
3
安かったから良かったけど、次は使わない。
Pros:

あまりない

Cons:

部屋の鍵が開けにくい、
バスタブは最初に入りると少し臭う。
ベッドの寝心地が悪い。
敷地内駐車場と書いてあるがそんな所は無い。

2026-05-03 • via Nuitee
C
Ching yi • couple • tw
7
2026-05-03 • via Nuitee
E
ERI • couple • jp
8
2026-05-03 • via Nuitee
浩子 • couple • jp
7
2026-05-02 • via Nuitee
S
SAMART • couple • th
8
ดี เหมาะ ราคา
Pros:

ทำเล

Cons:

กลิ่นอับ ในห้องน้ำ

2026-04-29 • via Nuitee
永田 • solo_traveller • jp
6
Pros:

スタッフの対応がよく、部屋も清潔だった。

Cons:

他のお客さんが部屋を間違えたようで、鍵を差してガチャガチャとドアノブを回した。
その時、丁度シャワーを浴びる直前で着替え中だった。鍵は開かないと思いつつ、とても不安になった。せめてドアチェーンくらい付けて欲しい。

2026-04-29 • via Nuitee
Y
yukiko • extended_group • jp
8
安心
Pros:

駅から近い

Cons:

無し

2026-04-29 • via Nuitee
楢原 • solo_traveller • jp
10
お手頃価格でとても快適でした
Pros:

駅近でお値段もお手頃でした。ベッドも思ったより大きくて良かったです！スタッフさんも優しく対応してくださいました🥰

2026-04-27 • via Nuitee