Smile Hotel Nagoya Shinkansenguchi

Hotels
7.6 (2247 reviews)
Nakamura-ku Tsubakicho 21-20 , Nagoya , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Massage services
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Clean and convenient location
Friendly and helpful staff
Cons:
Cleanliness issues
Small room size and outdated facilities

Categories

Cleanliness
5.74
Several reviews mentioned significant cleanliness issues, particularly with bathrooms and overall maintenance.
Service
9.21
Guests appreciated the friendly and accommodating staff.
Location
9.25
The hotel is conveniently located near the railway station.
Room Quality
7.2
Rooms were described as small and somewhat outdated.
Amenities
6.73
Notably limited amenities and issues with cleanliness reduce the score.
Value for Money
6.69
Prices were perceived as high, especially given the cleanliness issues.
Food and Beverage
8.24
Breakfast was well-received in some reviews, though a few expressed disappointment.
Overall Experience
7.71
While there were positive aspects like location and service, cleanliness and room quality detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:19

Property Description

Central Location in Nagoya

Located in the heart of Nagoya, Smile Hotel Nagoya Shinkansenguchi offers convenience and accessibility to major attractions. Just 700 meters from Nagoya Station, guests can easily explore the city and visit nearby landmarks such as Oasis 21.

Comfortable Rooms with Modern Amenities

Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Whether you're here for business or leisure, each room features a desk for your convenience and cozy bed linens for a good night's rest.

Friendly Service and Local Tips

Our dedicated reception staff is always ready to assist you and provide valuable tips to enhance your stay in Nagoya. From dining recommendations to must-see attractions, we are here to make your visit memorable.

Book your stay at Smile Hotel Nagoya Shinkansenguchi for a delightful experience in Nagoya.

Important information:

Please note that the elevator will be unavailable on January 19, 2026 and January 29, 2026, from 23:00 to 05:00. During this period, guests must use the stairs.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1800 per day.

Location

Guest Reviews

7.6
Based on 2247 reviews
Cleanliness: 5.74
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 6.73
Value for Money: 6.69
Food and Beverage: 8.24
Overall Experience: 7.71
Y
Yufeng • couple • gb
10
2026-03-20 • via Nuitee
Y
Yufeng • solo_traveller • gb
10
2026-03-20 • via Nuitee
旅行記 • solo_traveller • jp
5
Pros:

朝食
うなぎ美味しかった
駅近い コンビニ近い

Cons:

ベッド硬かった
浴槽の赤カビ
トイレットペーパがホルダーにちゃんと挟んで無くてペーパーボロボロになったw自分で付け直しました

2026-03-19 • via Nuitee
Y
YUTARO • solo_traveller • jp
7
2026-03-19 • via Nuitee
T
Trung Hieu • couple • vn
10
2026-03-19 • via Nuitee
H
Hanako • family_with_children • jp
10
快適
Pros:

お値段が手頃な中、立地、清潔感、設備などバランス良く大満足！またレンタル品に助けられ、スタッフの方の印象も良かった。

Cons:

なし

2026-03-18 • via Nuitee
A
AYUMI • solo_traveller • jp
5
手軽に泊まれて良かった
Pros:

新幹線口から近い

Cons:

水回り
トイレ、バス、洗面台が古い
　⇧
便座が冷たい

2026-03-18 • via Nuitee
T
TSUCHIKAWA • solo_traveller • jp
7
Pros:

名古屋駅から近いし料金も安いので出張には最適です

Cons:

自販機にアルコールが無かった

2026-03-18 • via Nuitee
C
Cédric • solo_traveller • ch
9
Perfect for the money
Pros:

Perfect for the money

Cons:

All good

2026-03-13 • via Nuitee
M
Midori • extended_group • jp
8
2026-03-13 • via Nuitee
敏雄 • solo_traveller • tw
10
2026-03-11 • via Nuitee
O
Oshi • solo_traveller • jp
7
2026-03-11 • via Nuitee
H
HIROYUKI • solo_traveller • jp
5
Pros:

部屋は清潔感があり、申し分ありませんでした。

Cons:

朝食の内容がいまいちでした。お茶漬けバイキングは清潔感がありませんでした。

2026-03-11 • via Nuitee
監物 • solo_traveller • jp
9
2026-03-10 • via Nuitee
J
Jacqueline • solo_traveller • sg
10
Pros:

Good location near Nagoya Station. Hotel is clean and good pricing too.
Many conbini and restaurants nearby
Will stay here when I come back again

Cons:

Room only has heater during winter and room window has no netting. So to open it may have insects flying it.

2026-03-10 • via Nuitee
R
Rie • couple • jp
8
Pros:

駅からとても近く提携駐車場もあって良かったです。
前日でしたが１人増える為に連絡すると丁寧で親切な対応をして頂きました。
本当にありがとうございましたm(_ _)m

Cons:

バスルームは少し古さを感じましたが、綺麗にしてあったのでそこまで気にならなかったです。

2026-03-09 • via Nuitee
J
JIA • solo_traveller • cn
7
Cons:

马桶冷冰冰的

2026-03-09 • via Nuitee
Y
Yuka • solo_traveller • jp
7
コスパは良かったです！
Pros:

駅からも近いし、お値段も手頃でした！

Cons:

若干カビ臭と水回りにレトロ感がありました…

2026-03-07 • via Nuitee
T
To • solo_traveller • jp
10
2026-03-06 • via Nuitee
E
Ednalyn • solo_traveller • jp
7
Pros:

the location is very convenient. it is near the station and there are several food chains and convenience stores around the area. also, the staffs are polite and helpful.

Cons:

there is no free coffee unlike the other hotels that i've been to. this is the very disappointing thing for me as a coffee lover girly.

2026-03-05 • via Nuitee