Smile Hotel Nagoya Shinkansenguchi

Hotels
7.6 (2475 reviews)
Nakamura-ku Tsubakicho 21-20 , Nagoya , JP
+81 52-452-3355

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and convenient location
Friendly and helpful staff
Cons:
Cleanliness issues
Small room size and outdated facilities

Categories

Cleanliness
5.74
Several reviews mentioned significant cleanliness issues, particularly with bathrooms and overall maintenance.
Service
9.21
Guests appreciated the friendly and accommodating staff.
Location
9.25
The hotel is conveniently located near the railway station.
Room Quality
7.2
Rooms were described as small and somewhat outdated.
Amenities
6.73
Notably limited amenities and issues with cleanliness reduce the score.
Value for Money
6.69
Prices were perceived as high, especially given the cleanliness issues.
Food and Beverage
8.24
Breakfast was well-received in some reviews, though a few expressed disappointment.
Overall Experience
7.71
While there were positive aspects like location and service, cleanliness and room quality detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:19

Property Description

Central Location in Nagoya

Located in the heart of Nagoya, Smile Hotel Nagoya Shinkansenguchi offers convenience and accessibility to major attractions. Just 700 meters from Nagoya Station, guests can easily explore the city and visit nearby landmarks such as Oasis 21.

Comfortable Rooms with Modern Amenities

Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Whether you're here for business or leisure, each room features a desk for your convenience and cozy bed linens for a good night's rest.

Friendly Service and Local Tips

Our dedicated reception staff is always ready to assist you and provide valuable tips to enhance your stay in Nagoya. From dining recommendations to must-see attractions, we are here to make your visit memorable.

Book your stay at Smile Hotel Nagoya Shinkansenguchi for a delightful experience in Nagoya.

Important information:

Please note that the elevator will be unavailable on January 19, 2026 and January 29, 2026, from 23:00 to 05:00. During this period, guests must use the stairs.

Please be informed that the entire building will experience a power outage due to annual electrical equipment inspection on the following date: June 18th (Thursday), 2:00 PM to 3:00 PM *Time may vary.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 2475 reviews
Cleanliness: 5.74
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 6.73
Value for Money: 6.69
Food and Beverage: 8.24
Overall Experience: 7.71
C
CHENG HUNG • solo_traveller • tw
8
Pros:

離車站不遠，提早到也能先寄放行李，服務人員人很好。
不遠處也有24小時超市

2026-10-24 • via Nuitee
I
Iyun • solo_traveller • tw
7
Pros:

地點好
便宜

Cons:

設備有點老舊

2026-10-24 • via Nuitee
C
Carenn (カレン) • solo_traveller • ph
9
2026-10-24 • via Nuitee
C
Caragh • couple • gb
9
Pros:

Great location it was very clean and looked new.

Cons:

It was fine, the room was a bit small but we knew that before we arrived and it did the job for the day we were there

2026-10-23 • via Nuitee
K
kazuo • solo_traveller • jp
9
2026-10-23 • via Nuitee
W
Wan Lung • solo_traveller • hk
8
2026-10-22 • via Nuitee
T
TERUMI • solo_traveller • jp
8
Pros:

ゆっくり快適に過ごさせていただきました。どうもありがとうございました。安いお値段で助かりました。

2026-10-22 • via Nuitee
I
IRINEU • solo_traveller • br
10
Perfeita e tranquila
Pros:

Aconchegante e silenciosa!

Cons:

A TV não possui muitos canais, mas é só um comentário! Gosto de dormir vendo alguma coisa na TV!

2026-10-22 • via Nuitee
細井 • solo_traveller • jp
5
2026-10-22 • via Nuitee
K
Kamen • couple • us
10
Pros:

Everything!

Cons:

Nothing!

2026-10-22 • via Nuitee
M
Monika • solo_traveller • de
8
Pros:

Nur 5 Minuten vom Nagoya Station entfernt. Nettes Personal, unkomplizierter Check in, gutes Frühstück. Pluspunkt: es gibt eine Laundry im Hotel mit Waschmaschine und Trockner.

Cons:

Der Blick vom Fenster auf eine Hauswand...Seltsames elektronisches Brummen im Zimmer.

2026-10-21 • via Nuitee
L
Lab • solo_traveller • jp
8
2026-10-21 • via Nuitee
さか • couple • jp
6
2026-10-21 • via Nuitee
H
HIROKO • solo_traveller • jp
8
宿泊費がとても安かった割には、客層もそう悪くなく、出張の際は利用したいなと思いました
Pros:

掃除が行き届いて、とても清潔でした

Cons:

壁が薄く、5階でも通行人の話し声が聞こえました。
通路や隣の部屋の声ももちろん聞こえます

2026-10-20 • via Nuitee
隆司 • solo_traveller • jp
8
2026-10-20 • via Nuitee
H
Hiroshi • solo_traveller • jp
10
2026-10-20 • via Nuitee
H
honda • solo_traveller • jp
6
2026-10-19 • via Nuitee
J
Javier • couple • es
6
Bien para una noche y salir del paso
Pros:

La ubicación y porque necesitaba cerca de la estación

Cons:

La cama dura e incómoda, muy pequeña y el baño un poco agobiante. Más caro que la media de hoteles en otras ciudades

2026-10-18 • via Nuitee
K
Kentaro • solo_traveller • jp
7
2026-10-17 • via Nuitee
T
tatsumi • solo_traveller • jp
6
2026-10-17 • via Nuitee