Smile Hotel Nagoya Shinkansenguchi

Hotels
7.6 (2399 reviews)
Nakamura-ku Tsubakicho 21-20 , Nagoya , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Massage services
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean and convenient location
Friendly and helpful staff
Cons:
Cleanliness issues
Small room size and outdated facilities

Categories

Cleanliness
5.74
Several reviews mentioned significant cleanliness issues, particularly with bathrooms and overall maintenance.
Service
9.21
Guests appreciated the friendly and accommodating staff.
Location
9.25
The hotel is conveniently located near the railway station.
Room Quality
7.2
Rooms were described as small and somewhat outdated.
Amenities
6.73
Notably limited amenities and issues with cleanliness reduce the score.
Value for Money
6.69
Prices were perceived as high, especially given the cleanliness issues.
Food and Beverage
8.24
Breakfast was well-received in some reviews, though a few expressed disappointment.
Overall Experience
7.71
While there were positive aspects like location and service, cleanliness and room quality detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:19

Property Description

Central Location in Nagoya

Located in the heart of Nagoya, Smile Hotel Nagoya Shinkansenguchi offers convenience and accessibility to major attractions. Just 700 meters from Nagoya Station, guests can easily explore the city and visit nearby landmarks such as Oasis 21.

Comfortable Rooms with Modern Amenities

Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Whether you're here for business or leisure, each room features a desk for your convenience and cozy bed linens for a good night's rest.

Friendly Service and Local Tips

Our dedicated reception staff is always ready to assist you and provide valuable tips to enhance your stay in Nagoya. From dining recommendations to must-see attractions, we are here to make your visit memorable.

Book your stay at Smile Hotel Nagoya Shinkansenguchi for a delightful experience in Nagoya.

Important information:

Please note that the elevator will be unavailable on January 19, 2026 and January 29, 2026, from 23:00 to 05:00. During this period, guests must use the stairs.

Please be informed that the entire building will experience a power outage due to annual electrical equipment inspection on the following date: June 18th (Thursday), 2:00 PM to 3:00 PM *Time may vary.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1800 per day.

Location

Guest Reviews

7.6
Based on 2399 reviews
Cleanliness: 5.74
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 6.73
Value for Money: 6.69
Food and Beverage: 8.24
Overall Experience: 7.71
T
Takanori • solo_traveller • jp
9
2026-06-06 • via Nuitee
S
Shinichi • solo_traveller • jp
9
2026-06-06 • via Nuitee
M
meidee • couple • cn
10
2026-06-06 • via Nuitee
S
Sachi • family_with_children • jp
5
2026-06-04 • via Nuitee
T
Tingchen • solo_traveller • tw
10
房間門是鑰匙開門，應該是比較老舊的飯店，廁所有點霉味，但打開通風後就好多了，房間乾淨，員工和善，可以寄放行李，離車站不會太遠，推薦～
Pros:

距離車站近

Cons:

廁所有霉味

2026-06-03 • via Nuitee
A
Alex • solo_traveller • au
10
2026-06-03 • via Nuitee
A
André • solo_traveller • nl
8
Pros:

origineel ontbijt

2026-06-02 • via Nuitee
K
Kumi • solo_traveller • jp
3
悪くは無いけど良くも無い
Pros:

お部屋の中は綺麗でした。

Cons:

テレビは映らない、服をかけるのに、ハンガーを取ったら、見知らぬ服がかけてあった。気味悪かった。

2026-06-02 • via Nuitee
K
kazuo • solo_traveller • jp
7
2026-05-31 • via Nuitee
M
MASAMI • solo_traveller • jp
7
2026-05-31 • via Nuitee
P
Paul • family_with_children • gb
8
Good place to stay to explore Nagoya
Pros:

Good location, small rooms but clean and well appointed. Lots of places to eat and 5 mins from the station so certy handy for getting around,

Cons:

Small rooms, more basic accoomdation.

2026-05-30 • via Nuitee
I
Ikeda • solo_traveller • jp
3
普通のビジネスホテル
Pros:

ベッドはまあまあでした。

Cons:

冷蔵庫は冷たくならないし、テレビはコンセント入っているのに電源入らず、見る事ができなかった。
窓を開けると隣りのビルに近過ぎて、隣りのビルの窓から中が見えました。

2026-05-27 • via Nuitee
K
kato • solo_traveller • jp
10
2026-05-27 • via Nuitee
S
Sugimoto • couple • jp
5
2026-05-26 • via Nuitee
R
ROKO • solo_traveller • tw
8
Pros:

Location

Cons:

bed is narrow for twin and too old.

2026-05-26 • via Nuitee
J
Jaruwan • solo_traveller • th
7
ราคาไม่แพง ไม่ไดลสถานี
Pros:

โรงแรมหาง่าย ไม่ไกลจากสถานี

Cons:

ห้องพักอาจดูไม่ค่อนสะอาดมากนัก เพราะค่อนข้างเก่า แต่ก็พอรับได้ นอนได้สบายไม่มีปัญหา

2026-05-26 • via Nuitee
M
Midori • solo_traveller • jp
6
2026-05-26 • via Nuitee
O
OSAMU • solo_traveller • jp
9
2026-05-25 • via Nuitee
K
KEIKO • couple • jp
8
2026-05-25 • via Nuitee
T
Tsuzuki • solo_traveller • jp
3
2026-05-25 • via Nuitee