Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Cons:
Limited vegetarian options
Issues with room quality

Categories

Cleanliness
8.41
Several reviews mention issues such as ants in the bathroom, but overall cleanliness is good.
Service
8.98
Consistently praised for being friendly and helpful across multiple reviews.
Location
8.72
Good location mentioned, though some reviews note it is not very close to the beach.
Room Quality
8.27
Some reviews mention discomfort with sofa beds and old room quality.
Amenities
8.5
General satisfaction with amenities, though some limited options for vegetarians.
Value for Money
8.56
Overall good value mentioned, but some reviews note prices as high.
Food and Beverage
8.81
Highly praised food in breakfast and dinner, with some comments on limited vegetarian options.
Overall Experience
8.58
Overall positive experiences, with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:33

Property Description

Luxurious Amenities

Port Alicante City & Beach offers a range of luxurious amenities including outdoor swimming pools, a gym, and a sauna. Relax and unwind in style during your stay.

Delicious Dining Options

Indulge in Mediterranean cuisine at the hotel's restaurant, specializing in paella and other rice dishes. Enjoy buffet service and sip on cocktails at the cafe/bar or poolside bar.

Convenient Location

Located just 800 meters from the beach and a short drive to the city center, this hotel offers easy access to all that Alicante has to offer. Explore nearby attractions and enjoy the vibrant surroundings.

Experience the ultimate blend of luxury and comfort at Port Alicante City & Beach. Book now for an unforgettable stay!

Important information:

Half-board or full-board does not include drinks. In the low season, depending on the services, the buffet can be replaced by a menu.

Half-board or full-board options can only be used on the day of departure upon request to the establishment. They cannot be modified during special events such as New Year's Eve or Valentine's Day without a supplement for the Gala.

To expedite the check-in process and ensure a worry-free stay, the hotel may charge the total amount 48 hours before your arrival date for stays of 3 nights or less. If you do not show up, only one night will be charged, and the price of two nights will be refunded. For non-refundable reservations, 100% of the stay will be charged, and it cannot be modified or cancelled without a full penalty.

Due to special gala events, dinner service will be unavailable in the hotel cafeteria on 24 and 31 December (every year) and 14 February 2026. Room service will be available until 18:00.

The Roof Top and Boga may be closed for private events. Access to the Roof Top may vary throughout the year and is subject to availability upon request.

The rooftop pool is warm to provide a pleasant temperature, but it is not a heated pool.

El 25/12/2026, las reservas en régimen de media pensión incluirán la Gala especial de Navidad en el servicio de comida, así como la cena buffet de esa noche.

Asimismo, el 25/12/2026 la cafetería no ofrecerá servicio de comidas al mediodía; únicamente permanecerá abierto el buffet con la Gala de Navidad.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Location

Guest Reviews

8.6
Based on 13651 reviews
Cleanliness: 8.41
Service: 8.98
Location: 8.72
Room Quality: 8.27
Amenities: 8.5
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 8.58
M
Maria Isabel couple es
10
2026-08-15 via Nuitee
R
Richard couple nl
8
2026-08-15 via Nuitee
A
Aleksandra couple ie
9
Pros:

Beautiful hotel with great 2 pool areas. Good selection for breakfast and dinner.Recommended!

Cons:

Not mad about shower being open to the bedroom

2026-08-15 via Nuitee
A
Alfonso couple es
4
DECEPCION
Pros:

el servicio de bufet

Cons:

el personal de recepción, el tiempo de espera para realizar el chek-in (previamente realizado vía on line) estuvimos más de tres horas a la espera de la espera de la habitación.
La habitación toda repleta de mosquitos, nos ubicaron en la planta menos uno previamente nos dijeron que nos hacían una mejora dándonos una habitación doble con terraza cuando nuestra reserva era de una triple sin terraza. Sí en la descripción de la habitación que habíamos elegido hubiera puesto que estaba en la planta menos uno presumiblemente nos hubiéramos elegido esa opción.

2026-08-15 via Nuitee
I
Ismael solo_traveller es
10
Pros:

Localización, instalaciones y limpieza

2026-08-15 via Nuitee
K
Kelly couple ch
8
Pros:

Il personale è stato molto accogliente, il cibo era molto buono e l’hotel era veramente pulito.

Cons:

Niente.

2026-08-15 via Nuitee
M
Mar couple es
8
Muy bien
Pros:

Personal , habitación

Cons:

En la piscina de arriba no hay sombrillas el desayuno mejorable

2026-08-15 via Nuitee
M
Magdalena extended_group pl
10
Pros:

Jak na Hiszpanię to naprawdę bardzo ładny obiekt

2026-08-15 via Nuitee
M
marta couple es
9
Estancia cómoda
Pros:

Está nuevo y muy cuidado. Las habitaciones son muy cómodas. Las instalaciones están muy bien. Las piscinas no están masificadas.
El buffet es variado y la comida está buena.

2026-08-15 via Nuitee
F
FERNANDO solo_traveller es
9
2026-08-14 via Nuitee
S
Star family_with_children gb
5
Equivalent of a premier inn in the uk and definitely not worth the price we paid.
Pros:

Easy to find with good car parking. Room was comfortable enough. Staff were helpful and friendly.

Cons:

I booked this hotel purely because of the rooftop terrace as it was the evening of the solar eclipse, only to arrive there and be told the rooftop terrace was by pre booking only. No prior notification of this. Would’ve been nice to receive an email before so we could have booked a spot or re booked elsewhere.
We arrived to our room to find we were a bed short. One double and one single for a family of 4. Reception staff were very good and did quickly arranged for another bed to be made up.

2026-08-14 via Nuitee
M
Maria Maciel-Greß solo_traveller de
10
2026-08-14 via Nuitee
G
Ganna solo_traveller pl
10
2026-08-14 via Nuitee
J
Jessika solo_traveller cl
10
Todo maravilloso
Pros:

Las instalaciones. Y la atención del personal siempre fue genial. Dispuestos a ayudarte y responder todas tus dudas. El desayuno fue maravilloso, con muchas opciones para elegir. Todos quedamos muy contentos. Muy cerca de la playa san juan, por lo que podíamos llegar caminando.

2026-08-14 via Nuitee
R
Ricardo jose family_with_children es
7
demasiado precio para lo recibido
Pros:

el desayuno uno de los mejores que he probado

Cons:

la habitación con vista a una pared lateral y una casa abajo con el tendedero.

2026-08-14 via Nuitee
J
Juliette family_with_children fr
7
Pros:

L’intérieur de l’hôtel très joli

Cons:

Le personnel du bar extérieur très lent sauf Daniel un amour

2026-08-14 via Nuitee
G
Gibrán Alberto family_with_children mx
10
2026-08-14 via Nuitee
H
HELDER solo_traveller fr
9
Très bien
Pros:

L’emplacement et la piscine

2026-08-14 via Nuitee
A
Aoife couple ie
8
2026-08-14 via Nuitee
Y
Younes solo_traveller ma
3
Une expérience décevante, loin du standing attendu
Pros:

Le seul point réellement positif que je puisse souligner est la gentillesse et l’amabilité du personnel de la réception, qui s’est montré accueillant et serviable.

Cons:

Mon expérience dans cet établissement a été globalement très décevante. plusieurs aspects sont franchement à revoir. La propreté laisse à désirer, notamment au niveau des fenêtres, qui étaient sales. Une forte odeur de produits de traitement ou de désinfection était également présente, ce qui rendait l’atmosphère peu agréable.

L’espace prévu pour le couchage des enfants est, à mon sens, totalement inadapté et difficilement acceptable pour un établissement hôtelier. Les lits sont dans un état ou une conception qui les rend pratiquement inutilisables pour dormir dans de bonnes conditions.

Concernant la restauration, la nourriture est correcte sans être exceptionnelle. En revanche, le fait de devoir payer séparément pour pouvoir boire de l'eau pendant le repas, est assez décevant et difficilement justifiable.

Le prix du parking est excessif par rapport à la prestation proposée et à sa valeur réelle.

2026-08-14 via Nuitee