Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

Hotels
•
Red Roof PLUS
6.8 (2229 reviews)
1011 East Houston Street , San Antonio , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Cons:
Parking fees
Unfriendly staff
Lack of amenities

Categories

Cleanliness
5.26
Some reviews mentioned unclean rooms and inadequate cleanliness in the bathrooms.
Service
7.73
Mixed reviews on service, with specific mention of unfriendly staff.
Location
8.77
Multiple reviews praised the excellent location, close to the Alamo and Riverwalk.
Room Quality
6.22
Reviews noted maintenance issues with amenities like the AC and the coffee maker.
Amenities
5.75
Lack of microwaves, refrigerators, and complaints about parking fees affected the rating.
Value for Money
6.21
Concerns about extra fees for parking and overall value were mentioned.
Food and Beverage
7.26
Absence of breakfast options mentioned by guests; however, no major complaints.
Overall Experience
7.23
Overall positive feedback on location and cleanliness but noted issues with pricing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:58

Property Description

Convenient Location
Situated in downtown San Antonio, Red Roof PLUS+ is a short stroll from the iconic Alamo and Riverwalk.

Modern Amenities
Enjoy a comfortable stay with free WiFi, flat-screen TVs, and coffee facilities in every room.

Relaxing Facilities
Unwind by the outdoor pool or explore nearby attractions like the Alamo Dome and Henry B. Gonzalez Convention Center.

Experience the best of San Antonio at Red Roof PLUS+ San Antonio Downtown - Riverwalk. Book now for a memorable stay!

Important information:

Guest must be 18 years old to check in.

Valid ID is required at check in.

There is a nightly parking fee per vehicle per night with unlimited entry/exit privileges.

The hotel is currently offering limited cleaning for stayover guests. Please see front desk upon arrival for details.

A well-behaved domestic pet (cat or dog) stays free! Pets must be declared at check-in. Up to 2 pets are allowed per room.

Pet $15/night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Please keep your animal on a leash when outside your room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Sun, Feb 28, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Guest Reviews

6.8
Based on 2229 reviews
Cleanliness: 5.26
Service: 7.73
Location: 8.77
Room Quality: 6.22
Amenities: 5.75
Value for Money: 6.21
Food and Beverage: 7.26
Overall Experience: 7.23
Z
Zakery • couple • us
1
Awful experience topped with roaches and an extremely uncomfortable bed.
Pros:

The location.

Cons:

The beds. The bugs. The dirty shower. The bloody sheets. The broken safe. The broken TV remote. The broken AC unit. Basically everything

2026-10-14 • via Nuitee
J
Jessica • couple • us
8
It was good, not bad for the price but just note you have to pay alot for parking
Pros:

Location

Cons:

The place smelled like marijuana alot

2026-10-13 • via Nuitee
N
Noel Eliud • family_with_children • mx
9
2026-10-13 • via Nuitee
A
Amanda • couple • us
8
2026-10-13 • via Nuitee
H
Humberto • solo_traveller • us
3
2026-10-13 • via Nuitee
A
Ashley • family_with_children • us
3
Close but not clean
Pros:

The staff was friendly
The was water to fill up water bottles
It was easy to walk to the Alamo and riverwalk

Cons:

The room was dirty
I had to clean the tub and toilet
If I had a vacuum I would have do that too
The pool was also dirty so we don’t use it

2026-10-13 • via Nuitee
J
Jessica • couple • us
6
Cons:

The entire hotel needs to upgrade EVERYTHING.

2026-10-12 • via Nuitee
J
Jessica S • couple • us
6
Pros:

Close to town

Cons:

The area had homeless people walking around! Didn’t feel safe walking to restaurants!

2026-10-12 • via Nuitee
A
Alexis • couple • us
7
2026-10-12 • via Nuitee
T
Tifini • couple • us
5
2026-10-11 • via Nuitee
S
Str3tch • solo_traveller • us
1
2026-10-09 • via Nuitee
R
Ruby • couple • us
10
Pros:

Clean

2026-10-09 • via Nuitee
R
Ruby • couple • us
10
2026-10-09 • via Nuitee
C
Cesar • family_with_children • us
1
Pros:

La ubicación

Cons:

El personal me hizo mal el cobro se supone que me mandaron el rembolso pero nunca me llegó

2026-10-08 • via Nuitee
H
Hervé • solo_traveller • fr
6
2026-10-08 • via Nuitee
E
Eleston • couple • us
10
2026-10-08 • via Nuitee
H
Holly • solo_traveller • us
5
Pros:

Pricing was reasonable and staff friendly! Quick check in and quicker check out.

Cons:

Most of the ice machines did not work, roaches on the 4th floor ice machine, the hallways and elevator was really hot, drain in my room's sink was clogged with hair and mystery black goo. I could smell smoke on my floor though this was a smoke free hotel.

2026-09-19 • via Nuitee
A
Alan • solo_traveller • us
9
Overall is a good place to stay
Pros:

Location is good

Cons:

Mini split to loud and the extra charge for parking space

2026-09-19 • via Nuitee
A
Aubrey J • couple • us
10
2026-09-18 • via Nuitee
O
Olivarez • solo_traveller • us
4
2026-09-18 • via Nuitee