Hyatt Place Albuquerque Uptown

Hotels
Hyatt Place
8.5 (573 reviews)
6901 Arvada Avenue Northeast , Albuquerque , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Outstanding service from staff
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
6.83
Issues with cleanliness mentioned, including cockroaches and bed bugs.
Service
9.8
Outstanding service from staff noted multiple times, especially during difficult circumstances.
Location
9.34
Convenient location highlighted in several reviews.
Room Quality
7.29
Inconsistent room quality with complaints about sagging beds and configurations.
Amenities
8.82
Good breakfast and amenities noted, although some drawbacks experienced.
Value for Money
8.28
Generally perceived as good value, but concerns over perks for certain member classes.
Food and Beverage
8.83
Breakfast buffet was well received, but some issues with food quality.
Overall Experience
8.8
Overall experience was good despite a few significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 22:30

Property Description

Luxurious Amenities
The Albuquerque Hyatt Place offers a range of luxurious amenities, including a 42-inch flat-screen cable TV, a minibar, and a private bathroom in every room.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour snack shop, free WiFi, a fitness centre, and a business centre on-site, making their stay comfortable and stress-free.

Prime Location
Situated just 7.6 km from the University of New Mexico and 14 km from the Albuquerque Zoo, the Albuquerque Uptown Hyatt Place provides easy access to key attractions.

Book your stay now at the Albuquerque Hyatt Place for a delightful and convenient experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property upon check-in

Pet policy:
Only dogs weighing 50 pounds and under are permitted; two dogs may be allowed in a guest room provided the combined weight of both dogs does not exceed 75 pounds. Pets exceeding this weight are at the hotel’s discretion.
Pet Fees:
- Up to 6 nights, $100/stay
- 7–30 night stays will include an additional $100 deep cleaning fee ($200 total)
- 30+ night stays will include a deep cleaning fee at hotel's discretion

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 573 reviews
Cleanliness: 6.83
Service: 9.8
Location: 9.34
Room Quality: 7.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
R
Rachel couple us
9
Location is great. Breakfast is always good. Staff is always wonderful.
Pros:

Like the location

Cons:

Liked everything

2026-03-26 via Nuitee
S
Suzanna family_with_children us
5
2026-03-26 via Nuitee
S
steven extended_group us
10
Pros:

Very clean and in a good area

Cons:

Was a little expensive

2026-03-25 via Nuitee
S
Stormi family_with_children us
10
2026-03-25 via Nuitee
B
Brad couple us
8
great location for shopping, and it was quiet
Pros:

spacious room, liked having a separate living area and desk

Cons:

the bathroom needs some attention and breakfast was ok

2026-03-23 via Nuitee
M
Mary family_with_children us
10
It was amazing, and I’d stay here again
Pros:

The location was beautiful. The staff were very friendly. The breakfast has been the best breakfast I’ve ever had in all my life. The room was amazing with a nice view.

Cons:

There wasn’t a laundry room located in the hotel.

2026-03-23 via Nuitee
M
Meredith family_with_children us
8
Pros:

The breakfast

Cons:

The outdoor pool looked bigger in picture.

2026-03-20 via Nuitee
H
harold couple us
9
Good Job
Pros:

I thought in all it was a well managed property, the room was clean, they used glass instead of plastic in the room. ( I really like that as it makes me feel like they care about the environment.) The beds were good and the room was spacious and quite. I used the gym and found it to be pretty good, with a good number of weights and even a Peloton bike which I thought was pretty thoughtful. We were only there for a night but in all I was happy to have choose this property.
Also the gal who checked us in at the front desk was super nice I think her name was McKinzie.

Cons:

N/A

2026-03-19 via Nuitee
D
Delphine family_with_children us
1
Never again. Rude customer service. No comps or upgrade room for inconvenience- only points or 15%.
Cons:

Inoperable tv that required maintenance over an hr to fix and contacting another company to check tv connection. TV channels were very limited to news and informercials. Light switches near the bed were inoperable. Room telephone was disconnected and only the speaker phone option is available to dial the front desk. Dirty towels and linens. Contacted front desk.

2026-03-18 via Nuitee
J
justine couple us
7
2026-03-16 via Nuitee
S
Steve couple us
7
2026-03-13 via Nuitee
A
arleen family_with_children us
5
Pros:

Location, close to everything.

Cons:

There was a strong smell in the water

2026-03-11 via Nuitee
M
Margaret couple us
7
It was okay
Cons:

Housekeeping stopped at 8:30AM Tuesday but no one mentioned that to us. :-(
We deliberately picked a hotel with a bar as we enjoy a nightcap sometimes before retiring while on vacation. The site said they had a bar...we only pick hotels with bars located on the premises if traveling for personal...there was no bar available and the "restaurant" they mention is only snacks and not very healthy ones. :-(
Overall the place seemed really clean except for the slight mold trail in our shower's door track...no housekeeping available to mention that to :-(

2026-03-05 via Nuitee
M
Manuel extended_group us
1
2026-03-04 via Nuitee
I
Irene couple us
3
dishonest pricing. $100.00 more than quoted rate
Pros:

breakfast, room

Cons:

The charge was $100.00 higher than the quoted rate. almost $300. for 1 night

2026-03-02 via Nuitee
C
Christopher solo_traveller br
9
Pros:

Staff was great all round. Attentive and respectable. Anna, Ashley, and Tim were particularly notable. Cleaning staff, Gloria, attentive but not intrusive. Excellent.

Cons:

One elevator out of 2 was not working for my entire stay, and this for the size of the place is not only an inconvenience but. a bit of a worry.A

2026-02-14 via Nuitee
T
Tom family_with_children us
8
2026-02-13 via Nuitee
S
stacies815 Business
10
Great Hotel
Pros:

Great check in experience, I dont remember his name , but very friendly and answered all of my questions. Very Clean and comfortable room.

2026-02-06 via Tripadvisor
S
Shelby couple us
10
2026-01-29 via Nuitee
T
Tuwasha extended_group us
10
Our stay at the Hyatt was amazing. We look forward to our future stay with Hyatt. Thank you for making our stay so comfo
Pros:

I really appreciate how clean the hotel was. All of the tables and chairs in the lobby was clean and comfy. Very welcoming upon arrival. The rooms were clean and plenty of towels left in the room. I really appreciate how there are two sinks in the room to accommodate larger families. In addition, the rooms are very spacious giving larger families much more wiggle room. Lastly, I appreciate most that the Hyatt includes pets in their hotel. We will definitely use Hyatt as our hotel of choice for our future trips. Thank you to the beautiful and gracious staff for an amazing stay.

Cons:

We have no complaints. Everything was great.

2026-01-26 via Nuitee