Howard Johnson by Wyndham Roseburg

Hotels
•
Howard Johnson
5.9 (189 reviews)
978 North East Stephens Street , Roseburg , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Laundry
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Some rooms clean and comfortable bed
Good/central location; easy to find
Low price / good value for budget travelers
Free early check-in reported
Rooms described as stylish by some guests
Good water pressure and temperature
German-language reviewer noted well-equipped rooms and nearby services
Cons:
Stained/old sheets and rooms not deep cleaned
Electronic/door locks malfunctioning
Advertised continental breakfast often not provided
No WiFi signal in some rooms
No elevator / accessibility issues; room assignment errors
Noisy rooms (traffic, fridge) and thin doors
Insufficient towels/blankets and toiletries
Unexpected $100 credit card deposit (charged then returned)
Plumbing issues (toilet plugging) and broken coffee makers
Found items from previous guests (marijuana vape) indicating cleaning lapses
Limited parking

Categories

Cleanliness
3.5
Multiple guests reported stained/old sheets, odors on blankets, dirty carpet and evidence items left from previous guests (marijuana vape), indicating inconsistent or poor housekeeping.
Service
8.2
Staff repeatedly described as friendly, courteous and helpful (assisting with locks and room moves, going above and beyond), though there were occasional reports of no one available at the desk.
Location
7.8
Several guests said the location was good and easy to find and 'nice location', but there are drawbacks: loud traffic noise and limited parking.
Room Quality
4
Rooms showed multiple maintenance issues: faulty electronic locks/door jams, noisy refrigerators, poor mattress support, missing shower curtain, outdated decor and occasional plumbing problems.
Amenities
4.3
Amenities were inconsistent or lacking: no reliable WiFi in rooms reported, advertised complimentary breakfast/coffee often not provided, limited towels/blankets, no elevator (access issues).
Value for Money
7.4
Several guests noted the hotel was cheap and offered good value for price, though the unexpected $100 deposit and service/amenity gaps reduced perceived value for some.
Food and Beverage
3.5
Repeated complaints that advertised continental breakfast was not provided (only limited coffee/juice/granola after 9:30), no decaf and coffee makers/frankly not working in some rooms.
Overall Experience
8.5
Mixed overall: many guests appreciated friendly staff, low price and some clean/comfortable stays, but pervasive maintenance, cleanliness and amenity failures made the overall experience uneven.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location
Located just 94 miles from Crater Lake and Diamond Lake, Howard Johnson Express Inn Roseburg offers easy access to popular attractions while providing a peaceful retreat.

Comfortable Accommodations
Each room at our motel features Cable TV with free movie channels, tea/coffee-making facilities, a fridge, and a microwave, ensuring a comfortable stay for all guests.

Exceptional Amenities
Enjoy 24-hour front desk service, free Wi-Fi, a convenient launderette, and access to fax and photocopying services during your stay at Roseburg Howard Johnson Express Inn.

Experience the perfect blend of convenience and comfort at Howard Johnson Express Inn Roseburg. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EUG

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.9
Based on 189 reviews
Cleanliness: 3.5
Service: 8.2
Location: 7.8
Room Quality: 4
Amenities: 4.3
Value for Money: 7.4
Food and Beverage: 3.5
Overall Experience: 8.5
S
Sharon • couple • us
4
We slept, bathed and left very early, glad to be on our way.
Pros:

Easy to find, night clerk was friendly. Eating places nearby. Room decor was very well done ( though very orange themed ( duh, Howard Johnson’s)

Cons:

Though breakfast was advertised, there was none. Night clerk was friendly enough. Room was very clean except the carpet is long past needing deep cleaning and/ or replacement. Bed was truly past its lifespan date and bedding and towels were needing to be replaced as well. It seemed more effort was put into design of room than comfort. Bathroom was very small! Outside traffic noise was pretty loud.

2026-11-04 • via Nuitee
C
Crystal • family_with_children • us
1
Pros:

The door to our room would not lock. We paid for a jacuzzi tub and it was broken

Cons:

The door was broken and the jacuzzi tub was broken in our room

2026-11-01 • via Nuitee
L
Larry • solo_traveller • us
3
Run Down And It Shows
Pros:

Staff was friendly and as helpful as they could be.

Cons:

The electronic lock on my room door didn't work. Each time I left my room and returned, I had to get a staff member with a special device to unlock my room door. Big pain. Next, while the room was pretty clean, the sheets on the bed were obviously old and worn and stained in places. There was no shower curtain, although there was a rack where one had once resided. The power outlet next to the bed did not work, so neither of the bedside lamps worked either. No WiFi signal in the room. No complementary breakfast or coffee as shown on their website. Finally, be warned. Your credit card will be charged an extra $100.00 deposit. You'll get it back when you check out, but it is definitely charged. This place is run down and needs a lot of work.

2026-10-25 • via Nuitee
C
Cheryl • family_with_children • us
3
Pros:

Room was clean. Bed was comfortable. Water pressure and temperature good.

Cons:

Minimal parking. Had to wait while a towtruck towed away a car from a parking lot. The key to room and doorlock were difficult to use/lock. Lock looked to be recently replaced due to broken doorjam as if kicked in. Outside noise from traffic was very loud. Door wasn't well sealed. Could see light underneath it.
Room decorated in 70's orange.

2026-10-21 • via Nuitee
S
Stephen • couple • us
5
It was a good stay and served our purpose. The rooms were stylish and that was cool.
Pros:

The room was very cute and the value was excellent.

Cons:

No washcloths or face towels. The refrigerator had to be unplugged because it was so noisy. No decaf coffee. On Booking.com it said there were breakfast items. The lobby didn't open until 10am and we were gone by 8am.

2026-10-18 • via Nuitee
P
paul • solo_traveller • us
10
I was received courteously, efficiently and happily.
Pros:

The staff went above and beyond to settle me into my room.

2026-10-13 • via Nuitee
E
elizabeth • solo_traveller • us
3
I had low expectations but higher hopes
Pros:

Location was good and it was easy to find. It was also cheap, and I'm broke so this helped.

Cons:

When I booked I reserved a disability access room then followed up by calling the front desk at the hotel and requesting a ground floor room as there is no elevator. They assured me we would be able to accommodate my request, but when we got there we were put in an upstairs room.
The associate moved us to a different room but the lock would work and neither us nor her could get the door opened, so she ended moving us to a different room.
It is clear the room hadn't been deep cleaned in a long while, and while the sheets were clean the blanket smelled off and the carpet was dirty.
The mattress was very soft with little support.

2026-10-11 • via Nuitee
S
Susan • couple • us
9
2026-09-07 • via Nuitee
R
Randall • solo_traveller • cr
10
Pros:

Das Hotel hat Dienstleistungen sehr nah und die Zimmer sind gut ausgestattet

2026-09-03 • via Nuitee
D
Dvorak • solo_traveller • us
6
Pros:

Very nice staff. Good price.

Cons:

Heard noise/people talking in early morning,. Not enough towels, and I asked for more. No extra blanket.

2026-09-01 • via Nuitee
M
Maureen • couple • us
6
2026-08-24 • via Nuitee
S
Stephanie • extended_group • us
1
Not great will not be staying again
Cons:

There was no breakfast there was never anybody in the office when we needed assistance and my first room did not lock from the outside like you couldn't lock the door securely was switched to a smaller room overall a bad experience also when checking out we found a marijuana vape pen under the bed from a previous tenant which means the room was not cleaned properly

2026-08-24 • via Nuitee
W
Wiley • extended_group • us
1
2026-08-11 • via Nuitee
C
Carol • solo_traveller • us
7
Pros:

Clean, free early check-in, quiet.

Cons:

Offered free breakfast which never happened; toilet plugged up easily; key did not work easily (and not at all the day we checked out); coffee maker would not brew.

2026-08-03 • via Nuitee
K
Kollar3 • solo_traveller • us
7
Pros:

Nice location and friendly staff.

Cons:

The booking said there is continental breakfast but they only offer coffee, juice and a garnola bar after 9:30am.

2026-07-13 • via Nuitee
K
Katherine • couple • us
10
2026-07-11 • via Nuitee
K
Keri • solo_traveller • us
7
Pros:

I will stay again. The staff is great.

Cons:

Parking is a little iffy sometimes but you can still find a spot. Just might not be right by your room.

Just watch when booking. I booked a room with a kitchenette on booking.com and when I got to the place, those were all booked and filled. Nothing bad against the hotel just sucks when that room is a little more and you are trying to cook your own food but can't as the rooms were taken.

2026-06-22 • via Nuitee
F
fili • solo_traveller • us
5
2026-06-20 • via Nuitee
K
KS • solo_traveller • us
6
2026-06-14 • via Nuitee
M
michael • couple • us
7
2026-06-08 • via Nuitee