Sheraton Oklahoma City Downtown Hotel

Hotels
Sheraton
8.7 (597 reviews)
1 North Broadway Avenue , Oklahoma City , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Uncomfortable bed
Outdated facilities

Categories

Cleanliness
8.2
Concerns about old shower and outdated bathroom facilities.
Service
9.7
Staff were friendly and accommodating during the stay.
Location
9.7
Convenient location close to major downtown activities.
Room Quality
7.7
Room was old, small, and bed was uncomfortable.
Amenities
9.2
Basic amenities were satisfactory, but some issues with restaurant.
Value for Money
8.2
Overpriced for the quality, especially breakfast options.
Food and Beverage
7.7
Limited and overpriced breakfast options and poor restaurant experience.
Overall Experience
9.2
Overall enjoyable but with notable issues that affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:56

Property Description

Convenient Location
Located next to the Cox Convention Centre and Chesapeake Energy Arena, the Sheraton Oklahoma City Hotel offers easy access to popular attractions.

Dining and Entertainment
Indulge in delectable New American cuisine at Block 23 and Patio, unwind at the Aria lounge, or relax by the fire pits on the outdoor patio.

Modern Comfort
Experience comfort in the modern rooms equipped with flat-screen cable TVs and a work desk, ensuring a productive stay.

To experience the perfect blend of convenience and luxury, book your stay at the Sheraton Oklahoma City Hotel today.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OKC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 597 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.7
Room Quality: 7.7
Amenities: 9.2
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 9.2
Z
zonalitha couple us
10
2026-02-10 via Nuitee
M
Michael couple us
10
2026-02-09 via Nuitee
C
Chelsea family_with_children us
10
2026-02-09 via Nuitee
W
Walter couple nz
1
2026-01-20 via Nuitee
M
Marcell extended_group us
10
Beautiful
Pros:

From the town I arrived on the premises to the time I left it was all good

Cons:

Nothing at all

2026-01-20 via Nuitee
C
Carlos family_with_children us
10
Pros:

Excellent

2026-01-19 via Nuitee
J
John couple us
6
2026-01-19 via Nuitee
M
Mike couple us
10
2026-01-19 via Nuitee
A
Ashley couple us
10
2026-01-18 via Nuitee
S
Shane solo_traveller us
10
2026-01-16 via Nuitee
A
April couple us
9
2026-01-15 via Nuitee
S
Shandalyn couple us
10
2026-01-13 via Nuitee
A
Aaron couple us
7
Cons:

Bathroom was small. Couldn’t get out of the shower without touching the toilet.

2026-01-13 via Nuitee
G
Greg couple us
8
Comfortable convenient location to stay in OKC.
Pros:

Location nearby Bricktown and VAST is fantastic.

Cons:

Rooms bathrooms a bit small and plumbing and mechanicals can be noisy.

2026-01-12 via Nuitee
A
Andrew couple us
7
Pros:

The room was clean and the bed was comfortable. The restaurant was very good. Location was great.

Cons:

The pillows were terrible.

2026-01-10 via Nuitee
J
Jessica couple us
7
Pros:

Location

Cons:

Scratched up headboard, no microwave,

2026-01-07 via Nuitee
K
Kim couple us
10
Perfect stay for my Birthday weekend.
Pros:

Location was perfect for us.

Cons:

Nothing

2026-01-05 via Nuitee
K
Kelly family_with_children us
9
2 night stay. Better than reviews
Pros:

Staff. Location. Food options. Bar. Bed. Valet parking 10th floor renovation. Short walk to everything Bricktown. 2 miles to Fair Grounds

Cons:

Small bathroom. Breakfast sausage links (I prefer patties). No free coffee in lobby (they have a Starbucks).

2026-01-04 via Nuitee
A
Alexandre family_with_children us
7
Pros:

Location

Cons:

Bed size
Old shower

2026-01-03 via Nuitee
L
Luca extended_group br
3
Far below 4-star standards. Outdated, uncomfortable, and not worth the price
Pros:

The only positive point is the location.

Cons:

The hotel does not meet the standards one would expect from a 4-star property, and it is clearly not on the same level as other hotels in the Sheraton brand.

The room was old and very small. The bed was extremely narrow and not comfortable for two adults at all. The bathroom was also outdated, and the shower was unusually low and small. You have to bend down just to fit under it.

The room heater was so old and loud that it sounded like a turbine every time it turned on, which seriously affected our sleep. The noise was bad enough that a technician had to come to the room to try to fix it.

Breakfast was another disappointment: very limited options and overpriced for the quality offered. It simply wasn’t worth the price.

The hotel restaurant was also poorly managed. On New Year’s Eve, we arrived to ask for the New Year’s menu and what time the restaurant would close. The staff showed us one menu, but when we later went down to have dinner, the menu had completely changed, with very few options available.

To make matters worse, we asked for wine glasses for a bottle we had in the room. Although proper wine glasses were clearly visible behind the bar, the staff said they were only for guests ordering wine from the hotel restaurant. I have never seen a hotel of this level refuse to provide a simple wine glass. Absolutely ridiculous.

Overall, this hotel does not deliver what is expected from a 4-star and ultimately damages the brand’s reputation. I have stayed at other Sheraton properties and had very good experiences, which is why I booked this hotel without carefully checking the reviews. I trusted the name. Unfortunately, this stay significantly undermined that trust, and I will be much more cautious with the brand in the future.

2026-01-02 via Nuitee