Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean and comfortable rooms
Cons:
High spa prices
Pool noise from non-guests

Categories

Cleanliness
8.25
Cleanliness was generally positive, but some concerns were raised regarding specific issues.
Service
9.05
Many reviews highlighted the helpfulness and friendliness of the staff.
Location
9.05
The location received positive mentions, particularly for its convenience to various services.
Room Quality
8.55
Rooms were described as spacious and well-appointed.
Amenities
8.55
Amenities like the pool and restaurant were well-received, though some specific criticisms were noted.
Value for Money
8.25
Value for money was described as fair, but some mentioned prices can be high.
Food and Beverage
8.55
Breakfast offerings were particularly praised.
Overall Experience
8.55
Despite mixed feelings, the overall experience has been positive for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:37

Property Description

Luxurious Accommodation
Indulge in individually decorated air-conditioned rooms at Sarova Panafric Hotel, each equipped with modern amenities for a comfortable stay, including satellite TV and a minibar.

Culinary Delights
Savor delectable meals at the Flame Tree Restaurant and Bar, offering a variety of dining options from English breakfast to à la carte menus. The Pool Garden Restaurant also provides a buffet lunch experience for guests to enjoy.

Relaxation and Convenience
Unwind with a massage at Tulia Wellness Beauty & Therapy or explore the curio shop on-site. Take advantage of the business center services and complimentary Wi-Fi during your stay.

Experience Nairobi's charm with a stay at Sarova Panafric Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 729 reviews
Cleanliness: 8.25
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.25
Food and Beverage: 8.55
Overall Experience: 8.55
P
Peter • solo_traveller • us
9
2026-02-12 • via Nuitee
R
Rebecca • extended_group • us
9
2026-02-12 • via Nuitee
Z
ZAID1979 • solo_traveller • jo
8
Pros:

Location, rooms and the service quality

Cons:

They didn't inform me about the airport taxi fare

2026-02-12 • via Nuitee
G
Geir • couple • no
9
Pros:

Hyggelig betjening. Koselig atmosfære. Lite støy på rommet.

2026-01-31 • via Nuitee
K
KEI • solo_traveller • br
9
2026-01-31 • via Nuitee
F
Fabio • couple • it
10
Pros:

Accoglienza e simpatia,del personale.

2026-01-30 • via Nuitee
B
Beatrix • couple • at
9
2026-01-28 • via Nuitee
B
Beatrix • couple • at
8
2026-01-27 • via Nuitee
P
Phillip • couple • us
9
Helpful staff
Pros:

Great helpful staff

2026-01-25 • via Nuitee
A
Amit • solo_traveller • us
9
Convenient and restful stay. Will chose again when staying in central Nairobi.
Pros:

Great location combined with the well-known Sarova hospitality.

Cons:

Breakfast is quite expensive if not included in your package while the spread is good, but not great.

2026-01-23 • via Nuitee
B
Beliah • couple • ug
6
Pros:

An upgrade to a nice room. A very pleasant gentleman at reception. Elderly but I forget his name.He checked when I last visited and thanked me for returning

Cons:

The Breakfast could do with a little more choices

2026-01-22 • via Nuitee
R
Roderick • couple • ke
8
2026-01-20 • via Nuitee
K
Khalid • solo_traveller • ae
10
2026-01-20 • via Nuitee
M
Mr Cyprian Malongo • couple • au
9
Refreshingly great.
Pros:

Attention to detail

Cons:

Nothing to fault.

2026-01-19 • via Nuitee
E
Eliyamu • solo_traveller • il
6
Pros:

נהדר

Cons:

מיזוג אויר

2026-01-19 • via Nuitee
L
Lorie • extended_group • ca
9
Great hotel
Pros:

Breakfast is amazing!
Pick up from airport very smooth.
Professional staff.

2026-01-19 • via Nuitee
P
Phillip • couple • us
10
Very good hotel with Excellent staff
Pros:

Nice hotel in a good location with Excellent staff who made us feel at home.

Cons:

We liked just about everything, however the breakfast was good and with a few tweaks could be excellent.

2026-01-18 • via Nuitee
D
Desamparados • solo_traveller • es
7
Pros:

Las habitaciones son increíbles. Los restaurantes y la comida también (tanto el de la piscina como el interior)
Los camareros de los restaurantes fantásticos. Tanto en desayunos como cenas.
Todo muy limpio y un olor super agradable

Cons:

Sin embargo la recepción me defraudó enormemente.
Desde mi llegada, era un viaje de reuniones, no pararon de intentar que contratará excursiones con ellos, para llevarse un extra....y este tipo de "ventas obligadas" me incómoda enormemente.

2026-01-17 • via Nuitee
J
Jan • couple • cz
10
Jednoduše spokojeni po čas celého pobytu!
2026-01-15 • via Nuitee
M
Martin • couple • us
10
Awesome
Pros:

Nice hotel....made me feel at home and welcome.

Cons:

The property exceeded my expectations

2026-01-08 • via Nuitee