Motel 6-Norcross, GA

Hotels
Motel6
7.8 (325 reviews)
5395 Peachtree Industrial Boulevard , Norcross , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Pets allowed
Lift / Elevator
Facilities for disabled guests
Wheelchair accessible
Front desk (limited hours)
Free wired internet
Snack bar/deli
See all facilities

Review Highlights

Pros:
Friendly staff
Location with nearby shops
Cons:
Unsanitary conditions
Rude customer service
Poor room quality

Categories

Cleanliness
4.69
Multiple reviews highlight severe cleanliness issues, including dirty rooms, bugs, and unclean amenities.
Service
9.16
Some staff members were reported as nice, but many complaints about rude service and lack of assistance.
Location
9.7
Convenient location with nearby shops, though some feel it has a sketchy environment.
Room Quality
5.65
Poor quality of rooms mentioned, with multiple complaints about outdated facilities and cleanliness.
Amenities
7.18
Amenities were either lacking or experienced issues according to reviews.
Value for Money
7.64
Guests felt the price was not justified due to the poor conditions.
Food and Beverage
9.49
No specific feedback was given, assumed standard for a budget hotel.
Overall Experience
8.86
Guests had mixed experiences, with some good moments overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:24

Property Description

Welcome to Motel 6 Norcross!

Convenient Location: Situated in Norcross, Georgia, our motel offers easy access to nearby attractions such as the North Atlanta Trade Center, Mercer University Atlanta, and Gwinnett Center.

Comfortable Accommodations: Each room is equipped with a cable TV and a private bathroom to ensure a pleasant stay for our guests.

Convenient Amenities: Enjoy our 24-hour reception, free Wi-Fi access, on-site laundry facilities, vending machines, and complimentary parking during your stay.

Ready to experience comfort and convenience at Motel 6 Norcross? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 325 reviews
Cleanliness: 4.69
Service: 9.16
Location: 9.7
Room Quality: 5.65
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 9.49
Overall Experience: 8.86
S
Shawniquea solo_traveller us
1
Could a get a refund for having no bathroom to use
Pros:

My toilet was clogged and I told the front desk he said he was contacting maintenance. When I called back 5 hours later a lady said they have no maintenance I had to hold my poop the entire stay

2026-05-06 via Nuitee
G
Gordon solo_traveller us
6
Cheap no-tell motel
Pros:

I needed to check in before the listed check-in time. The staff was very accommodating in this process.

Cons:

Some of the guests were less friendly than I hoped they would be.

2026-05-05 via Nuitee
C
Christy solo_traveller us
7
For the price, this was an excellent stay.
Pros:

It was conveniently located, also dated, but was decently kept.

Cons:

The fridge in the room got water all over the floor in the middle of the night.

2026-05-05 via Nuitee
P
Phalon family_with_children us
9
It was pretty good
Pros:

The location was good. The staff was friendly. The room was clean.

Cons:

The Ice machine on level 3 would get jammed

2026-04-15 via Nuitee
M
Mendoza solo_traveller us
8
2026-03-11 via Nuitee
R
robert family_with_children us
1
Pros:

Nothing

Cons:

Nasty room, nasty mattress bed bugs definitely there. Denge bed sheets many holes in the top comfortable, smells like shit. The staff could care less after I nicely complained. I am reporting this to the county and the state with evidence stay away from this place.

2026-02-11 via Nuitee
M
Mendoza solo_traveller us
7
2026-01-22 via Nuitee
S
Samuel couple us
1
2026-01-20 via Nuitee
M
Marcho couple us
6
2026-01-20 via Nuitee
M
Max Ridley family_with_children us
1
Assurance not kept ..disappointing experience.
Pros:

I like the fact that they offered me a second room option after the first one
Had issues with the bathroom and cleanliness

Cons:

The second option was just as bad and they said they would refund the money back to booking dot com.Once I contacted them and refused to issue my credit back very disappointed

2026-01-17 via Nuitee
J
Jinya solo_traveller cn
10
Pros:

很棒的酒店

2026-01-11 via Nuitee
R
Rezaee family_with_children us
3
Cons:

Wasn't clean and smells badly and the room was full of fruit fly.

2026-01-02 via Nuitee
S
Stephanie family_with_children us
1
I would not stay here or recommend this place to anyone especially if you have children.
Pros:

I liked that there was no pet fee.

Cons:

The 1st room they gave us was disgusting. The mirrors were dirty and had gnats all. The bedding had holes. The floors had not been mopped. We switched to room #2 this was even worse. Once again the mirrors and sink were filthy. The beds had stains on them and it literally had poop on the bathroom wall. The 3rd and final room wasn't that bad it was actually clean. However there was no soap anywhere in the room, the water in the sink barley worked. The day staff were absolutely rude. When we brought issues to the front day staff attention they were reluctant to help. Ran out of toilet paper and literally was given attitude about it. The housekeeping was even worse. We are a family of 4. They refused to give us one extra set of linen. Had to go to front desk to get it. Housekeeping was very rude and argumentative. Never cleaned the room while we were there. No where in the description did it state that the hotel was used for monthly rentals. The floors in the lobby and hallway had stains everywhere.

2025-12-28 via Nuitee
B
Briana family_with_children us
5
Pros:

We really didn't have a lot of complaints. Everything was decent from the time we arrived to the time we left. Not a whole lot of interaction from staff but that's okay; we didn't need them really. Bathroom was decent, sheets were okay, fridge was cold, TV worked. Overall a decent stay with minor imperfections...could use further renovations.

Cons:

Two small baby roaches crawling on the wall but that was taken care of. I had brought my own bug spray to spray the room with because I had children with me. I also brought cleaning supplies but didn't use it other than for a soda spill. We didn't use the quilts on the bed, they didn't look good to us so we just laid on top of the white sheets. Room could have used a good broom and mop for the floors and a good dusting.

2025-12-08 via Nuitee
R
Robert solo_traveller us
1
Pros:

The motel is a piece of trash.

Cons:

Everything could have been better. The hotel is a piece of garbage.

2025-12-05 via Nuitee
B
Benjamin-Thomas family_with_children us
5
Pros:

The front desk staff was really nice

Cons:

It wasn't clean and it needs to be updated badly!!

2025-12-03 via Nuitee
A
Adolfo solo_traveller us
2
Homeless shelter vibe. Scetchy hanging around. Smoking sleep on all floors.
Pros:

A few shops nearby to eat or shop.

Cons:

Pictures on Booking are 50 years old old The place is a dump.

2025-11-30 via Nuitee
F
Francis couple us
6
Ok
Pros:

Ok

Cons:

Ok

2025-11-30 via Nuitee
B
Banks family_with_children us
10
Pros:

The staff is very professional.

Cons:

Loved my stay...

2025-11-23 via Nuitee
S
Shadai couple us
8
Pros:

Clean room

Cons:

Location and dogs

2025-11-16 via Nuitee