Comfort Inn & Suites Coeur d'Alene

Hotels
•
Comfort
8.4 (987 reviews)
702 West Appleway , Coeur d'Alene , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location close to attractions
Spacious and comfortable rooms
Some guests reported very clean rooms
On-site amenities (pool, gym) available
Reasonably priced / good room value
Cons:
Rude or unhelpful front desk staff; poor responsiveness
Renovation/construction issues and blocked parking
Breakfast service often limited/poorly restocked/short hours
Pool maintenance issues (mold) and lack of towels
Room problems reported: cigarette smell, flooded toilet, noisy A/C, no freezer in fridge

Categories

Cleanliness
7.5
Mixed comments: some guests called rooms 'very clean' but there were multiple reports of cigarette smell, mold in pool/lobby areas and a flooded bathroom, so overall cleanliness is below ideal.
Service
7
Service received several complaints (rude or unhelpful front desk, not answering phones, staff hard to find), though management handled a reimbursement smoothly in at least one case.
Location
10
Consistently praised as convenient and close to attractions; one note about roadworks making entrance awkward but location is an overall strength.
Room Quality
9
Rooms described as modern, large and comfortable with good beds; some negatives (A/C loud/not cold, fridge without freezer, plastic on windows during renovations, and a reported flooded toilet).
Amenities
7.8
On-site amenities (pool, gym, parking) are available and appreciated by some, but pool maintenance (mold), limited pool hours, lack of towels and slow breakfast restocking lowered this score.
Value for Money
9.5
Several guests noted reasonable pricing and good room size/value; a few minor issues (extra charge for air mattress) but overall perceived as good value.
Food and Beverage
8.4
Breakfast experiences varied: some guests found it 'awful' or poorly restocked with short service hours, while others reported a good hot breakfast—overall mixed but generally acceptable.
Overall Experience
8
Mixed overall: strong positives around location and room comfort but tempered by service issues, renovations/construction inconveniences and several facility problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Location and Shuttle Service
Located off Interstate 90, our hotel offers a free transfer service to Coeur d’Alene Airport, just 6 miles away.

Comfortable Rooms with Amenities
Each guest room includes a microwave, refrigerator, and free Wi-Fi for your convenience.

Relaxation and Recreation
Enjoy our indoor pool, hot tub, fitness centre, and business centre during your stay.

Book your stay at Comfort Inn & Suites I-90 City Center now to experience the perfect blend of convenience and comfort.

Important information:

Only dogs are allowed at this property, and only 2 dogs per reservation will be accommodated.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 987 reviews
Cleanliness: 7.5
Service: 7
Location: 10
Room Quality: 9
Amenities: 7.8
Value for Money: 9.5
Food and Beverage: 8.4
Overall Experience: 8
H
Hillary • couple • us
8
2026-11-02 • via Nuitee
D
Day • extended_group • us
3
Definitely won’t be back.
Pros:

Convenient location close to everything and easy to get to.

Cons:

First of all they put us in the old wing separate from the main hotel. Very run down and also they are under remodel construction and they don’t tell you. Half the parking lot is blocked off for the construction equipment so parking was a nightmare. We didn’t even try the breakfast we just wanted out of there in the morning.

2026-10-30 • via Nuitee
G
Glen • couple • us
8
Cons:

The front desk guy. Wasnt super friendly. Kind of like we were bothering him when we checked it.

2026-10-26 • via Nuitee
R
Ricardo • solo_traveller • us
10
Will definitely book there again.
Pros:

Very clean

Cons:

The price

2026-10-25 • via Nuitee
A
Agnieszka • family_with_children • pl
8
2026-10-19 • via Nuitee
D
Dakota • couple • us
1
The rooms are very modern and relatively clean but most of the staff members and management were quite underwhelming whe
Pros:

I enjoyed the comfort inn and it’s amenities, breakfast selection and extra space in the suite. However, we had issues with the bathroom facilities and the restock in the dining room was slow this visit.

Cons:

The toilet had flooded the bathroom and the lobby had not answered the phone when called from the room, our phones and I couldn’t find a staff member to assist us before check out. We also didn’t enjoy the short breakfast period or earlier check out time when most of our other hotel selections give us extra time for our money. Late check out is hard to get from this location unlike other the Comfort Inn & Mainstay Suites offer.

2026-10-18 • via Nuitee
F
Francis-Jewett • couple • us
2
It was a place to stay. I tried to make recommendations to the gentleman at the counter, and he turned his back and comp
Pros:

Loved our overall room sucked because there was plastic on the windows, but that’s understandable due to renovations how everything was position was a little far from our room, but that’s OK. I guess preferred an upper room.

Cons:

There was obvious mold dripping in the pool area as well as on the outside of the lobby entrance they’re painting it, but I don’t know if that’s gonna cover that permanently. Hated the pool hours. They really limited you. We like to soak in the morning. Our fridge didn’t have a freezer in it of any kind which melted my birthday ice.Staff was very rude.

2026-10-14 • via Nuitee
E
Elizabeth • couple • gb
8
Coeur d’Alene well worth a visit
Pros:

Convenient - shore drive to main town which was beautiful.

Cons:

Road works made it difficult to see and turn into the hotel entrance.

2026-10-11 • via Nuitee
V
Villanpando • extended_group • us
10
Pros:

Breakfast

Cons:

Paying extra for air mattress

2026-10-11 • via Nuitee
B
Beth • family_with_children • us
8
Comfortable bed, quiet room.
Pros:

Location was good, close to everything. My daughter enjoyed the pool. Very quiet and comfortable.

Cons:

The breakfast was awful, pool didn't have any towels and I couldn't find staff to get one.

2026-10-07 • via Nuitee
C
covington • extended_group • us
10
I booked 3 rooms through a 3rd party and only needed 2 rooms. The GM at the hotel reimbursed me with zero problems!
Pros:

We were impressed by how comfortable and big the rooms were!

Cons:

I liked everything!

2026-10-07 • via Nuitee
H
Heiko • extended_group • de
10
Super
Pros:

Tolles Hotel. Personal, Frühstück, Gym, Schwimmbad Parkplätze alles bestens. Sichere und ruhige Umgebung

2026-09-16 • via Nuitee
T
Tim • couple • us
9
Pros:

Large room , good location

Cons:

Breakfast was so so .

2026-09-16 • via Nuitee
C
Charlee • family_with_children • us
8
2026-09-14 • via Nuitee
M
Misty • solo_traveller • us
9
2026-09-14 • via Nuitee
M
Makenzie • couple • us
3
2026-09-14 • via Nuitee
B
Brindas • family_with_children • us
1
Del asco
Pros:

Que la puerta del baño no servía de nada para tener privacidad en el toilet o la ducha.

Cons:

El manager en turno y la recepcionista que me hizo el check in no tuvieron comunicación me quería vender e otra habitación sin entender que ya había pagado por una y no tenía mis requerimientos habien reservado con un mes de anticipación.

2026-09-13 • via Nuitee
J
Jacob • couple • us
2
Did not like it
Cons:

The room smelled like cigarette smoke

2026-09-12 • via Nuitee
P
Paul • extended_group • ca
8
Will come back
Pros:

Nice, clean, comfortable & quiet room. Good hot breakfast.
Reasonably priced.

2026-09-10 • via Nuitee
T
Thanh • family_with_children • us
9
2026-09-09 • via Nuitee