Shilo Inn Mammoth Lakes

Hotels
6.6 (721 reviews)
2963 Main Street , Mammoth Lakes , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Poor cleanliness
Limited amenities
Breakfast issues

Categories

Cleanliness
4.93
Multiple reviews mention dirty conditions, including unkempt hallways and bathrooms.
Service
7.9
Staff were noted as friendly and helpful, contributing positively to the experience.
Location
8.44
The hotel has a good location with close proximity to restaurants and stores.
Room Quality
6.89
Rooms were described as comfortable, but the property is outdated and in need of maintenance.
Amenities
4.42
Amenities such as the pool and breakfast fell short, with the pool being closed and lack of breakfast options.
Value for Money
7.38
Some guests found the pricing reasonable given the location, though others felt it was expensive given the conditions.
Food and Beverage
5.93
Breakfast options were lacking and often unavailable, disappointing several guests.
Overall Experience
6.9
Overall experience reflects mixed feelings due to cleanliness and aging facilities, while some aspects like service were positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:03

Property Description

Indulge in Relaxation

Featuring an indoor pool and spa, Shilo Inn Mammoth Lakes offers a serene escape close to various amenities and outdoor activities. Guests can unwind in the poolside hot tub or enjoy a rejuvenating spa session after a day of exploration.

Modern Comforts

Each room at Shilo Inn Mammoth Lakes is equipped with free WiFi, satellite TV, and convenient amenities like a coffee machine, refrigerator, and microwave. The cozy seating area and en suite bathroom provide a comfortable retreat for guests.

Convenient Services

With a complimentary continental breakfast, business center, and ski lockers, Shilo Inn Mammoth Lakes ensures a hassle-free stay for all visitors. Explore nearby attractions like Mono Lake and Yosemite National Park, just a short distance away.

Ready to experience comfort and convenience? Book your stay at Shilo Inn Mammoth Lakes now!

Important information:

Please note the property only accepts dogs. Guests traveling with pets are subject to an additional fee of USD 20 per stay and a maximum of two dogs per room.

Please be sure to check for road closures during winter months. Highway 120 (Tioga Pass) typically closes from late October until late May. When the Tioga Road is closed, it is not possible to drive to Tuolumne Meadows or enter Yosemite National Park from the east. All other park entrances, including those along Highway 120 from the west, Hetch Hetchy, Highway 140, and Highway 41, remain open all year.

Pet fee is $35 per pet, per night.

We are going through a renovation so exterior has on-going construction on weekdays 8A-4P, spa & sauna are not available at the moment.

There will be a $50 incidental charge upon check-in which they will receive at the end of their stay typically within 1-2 days.

An early check-in is available for a $50 charge if we have availability.

Service Animals and Non-Service Animals will be charged $350 to any damages done to the room.

Service Animals are exempt from fees but must show documents upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MMH

Location

Guest Reviews

6.6
Based on 721 reviews
Cleanliness: 4.93
Service: 7.9
Location: 8.44
Room Quality: 6.89
Amenities: 4.42
Value for Money: 7.38
Food and Beverage: 5.93
Overall Experience: 6.9
J
Jeanne • couple • us
4
The reduced room rate was insufficient to offset the inconvenience of staying in a construction zone
Pros:

The room was large and clean; the beds were comfortable.

Cons:

The whole hotel was under construction and we had difficulty even finding it because there was no signage - just dumpsters and construction vehicles parked out front. If we had been told of the construction at the time of booking, it might have felt better - however, there was -0- advance communication. There was construction on every floor, including ours - the workers ceased work shortly after 5 p.m. but started before 8 a.m. The elevator worked only erratically. To their great credit, the hotel staff was friendly and tried to be helpful.

2026-10-30 • via Nuitee
K
KAMALVEER • couple • us
2
Pros:

Construction going on that we had no clue about. Exacerbated my husband's asthma and couldn't sleep all night.

2026-10-29 • via Nuitee
R
Ray • extended_group • us
1
Cons:

This Hotel has been in renovation for years.
I will not go back.

2026-10-29 • via Nuitee
W
Wes • couple • us
6
It was fine for our 1 night stay.
Pros:

Breakfast was good, and room a bit dated

Cons:

They were working on the room and it did not seem to be entirely finished.

2026-10-29 • via Nuitee
D
Dan • couple • us
9
2026-10-27 • via Nuitee
C
Constantine • extended_group • us
6
Fair, there are pros and cons.
Pros:

Checking in is flawless but i were asked for a 50 USD deposit fee charged to my card and they don't accept cash.
Free breakfast but don't expect too much.
The property has big rooms and toilet.
Good location as it is nearby good shops, restaurants and tourist destinations.

Cons:

The sound proofing is not good as you can hear the footsteps from the adjacent and the above rooms/hallways.
The property is a little bit old and expect wear and tear issues in some rooms.
The property collected a deposit of 50 USD upon check in and until now (7 days after) is still not yet reversed back to my Card.

2026-10-23 • via Nuitee
S
Starr • couple • us
7
Pros:

Good location and dog friendly

Cons:

The room was extremely hot and the ac did not work well to cool the room down. It was very uncomfortable to sleep in.

2026-10-20 • via Nuitee
A
Anaïs • family_with_children • fr
4
2026-10-19 • via Nuitee
E
Emily • couple • us
6
We had a very enjoyable stay considering staff was very friendly to us considering a lot of the issues. We really loved
Pros:

Loved the staff members and the location! and we enjoyed our updated room.

Cons:

The elevator was broken for a couple days and my friend has a health condition that makes it difficult for her to use stairs and we were placed on the 4th floor. Most of the amenities were closed for reconstruction. The air/heating system was broken and there was no knob on it so we were not even able to turn it on or off, but we were able to crack open the window to let in air. The shower leaked a TON and would get water all over the floor and we had to use every towel on the ground to keep the area from flooding.

2026-10-18 • via Nuitee
M
Michelle • couple • us
1
Renovation wasn’t mentioned when booking. Facility was bad from lobby to elevator to hallways, breakfast was horrible, b
2026-10-15 • via Nuitee
T
Tim • couple • us
4
Nice remodeled room. But construction under way 2 doors down the hall on a Sunday morning? Discount?
Pros:

Remodeled room.

Cons:

Remodeling of rooms 2 doors down on a Sunday morning!

2026-10-13 • via Nuitee
C
Chak • couple • us
4
Pros:

I did not ate any at all it doesn’t look clean

2026-10-10 • via Nuitee
M
Matt • couple • us
8
2026-10-09 • via Nuitee
J
janet • extended_group • us
1
will never be back
Pros:

was never notifed it was under construction until my card was charged should have been offered a discount it was dirty. will never be back.

2026-09-13 • via Nuitee
Y
Yuk Kong • couple • us
8
Very good location and comfortable to stay with
Pros:

Very strategic location

Cons:

The facilities are kind of outdated but I noticed their inn is currently undergoing some renovations.

2026-09-08 • via Nuitee
T
Toshio • couple • us
7
良いとおもいますw
Pros:

綺麗で良いロケーション

Cons:

エレベーターがダメでした

2026-09-07 • via Nuitee
T
Tom • couple • us
7
OK room for a decent price.
Pros:

The room was spacious if sparsely furnished.

Cons:

There was construction going on which I didn't expect. Noisy and in disarray.

2026-09-05 • via Nuitee
A
Agosti • family_with_children • it
4
2026-09-02 • via Nuitee
E
Edgar • family_with_children • us
1
2026-09-02 • via Nuitee
D
Dennis • couple • us
10
Pros:

great room

Cons:

construction

2026-08-29 • via Nuitee