Best Western Portland West Beaverton

Hotels
Best Western
8.2 (363 reviews)
9900 Sw Canyon Rd , Portland , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Issues with hot water
Staff made some guests uncomfortable

Categories

Cleanliness
7.55
Mixed reviews about cleanliness, ant issue in one room.
Service
8.55
Overall positive service comments, friendly staff.
Location
8.05
Good location, close to many businesses.
Room Quality
7.55
Comment about worn-out bed and odd smell in one room.
Amenities
9.05
Positive remarks about amenities and breakfast.
Value for Money
8.55
Great value for the price, mentioned in multiple reviews.
Food and Beverage
8.05
Breakfast described as average, but generally positive.
Overall Experience
8.25
Mixed feedback but highlighted great stay experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 11:47

Property Description

Luxurious Amenities
Guests at the Inn Suites Hotel can indulge in an array of luxurious amenities, including an outdoor swimming pool, hot tub, and sauna. Whether you prefer a relaxing dip or a rejuvenating sauna session, our facilities are designed to cater to your every need.

Culinary Delights
Satisfy your taste buds at our onsite restaurant offering delectable dishes to tantalize your palate. Additionally, our free continental breakfast buffet ensures a delightful start to your day. For those seeking a more laid-back atmosphere, our Cigar and Sports Bar is the perfect spot to unwind.

Convenience and Comfort
Each guest room is equipped with modern conveniences such as a TV, microwave, small fridge, and coffee-making facilities. With free Wi-Fi and a business center available, staying connected is effortless. Our proximity to local attractions like the Portland Japanese Gardens and Portland’s Children Museum makes us the ideal choice for your stay.

Book now to experience the perfect blend of comfort and luxury at the Inn Suites Hotel.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note: This property only allows dogs and restrictions apply. Please contact the property for further information on their pet policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 13.57
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 363 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.05
Room Quality: 7.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.25
J
Joshua family_with_children us
10
2026-01-23 via Nuitee
L
Laurence family_with_children us
8
Great stay for our needs.
Pros:

We picked this location because it was close to Providence St. Vincent hospital. Needed a few hours sleep while dealing with a death in the family. Staff was extremely accommodating and empathetic. Room was clean and convenient.

Cons:

Room was right on the road

2026-01-19 via Nuitee
E
Eva family_with_children us
7
2026-01-19 via Nuitee
D
Dr. Paul Carlo S. BAES family_with_children us
2
This property is not worth the price and does not meet the standards expected from the brand
Pros:

The only notable positive during our stay was the standard breakfast, which was acceptable but very basic, with limited options. It met the bare minimum for a short overnight stay, but nothing beyond that stood out.

Cons:

We are frequent travelers, and unfortunately, this property fell well below expectations. We ultimately cut our trip short and decided to leave early, which says a lot.

The hotel feels like a “sleeper” property, not suitable for long stays and not good value for the price.

The building is very old and poorly maintained, with visible signs of neglect throughout.

Windows felt unsafe — many appear to have broken original latches and rely only on temporary metal locks, which raised serious security concerns.

The lobby and room access layout is confusing, especially for families.

As a family traveling with 10 pieces of luggage, it was extremely inconvenient that there were no luggage carts and no staff available to assist. Guests are forced to carry everything up and down multiple flights of stairs.

No elevator, which makes the property impractical for families, elderly guests, or anyone with heavy luggage.

Carpets are dirty and clearly overdue for replacement.

The swimming area and garden are no longer maintained and look neglected.

No readily available drinking water — we had to walk all the way to the gym area just to find water.

The toiletries provided felt like old stock, and my wife was uncomfortable using them.

Overall, the hotel lacks the basics that make a stay comfortable and convenient.

2026-01-14 via Nuitee
J
James couple us
6
Location great. Facilities need upgraded.
Pros:

Check in was easy. Staff was very helpful.

Cons:

Room had no desk or dresser

2025-12-27 via Nuitee
D
Denise solo_traveller us
7
Not a bad place to stay
Pros:

Clean, easy to get to, close to hospital

Cons:

Room was really hard to find in the maze of buildings, breakfast had many options but all the food was cold. My room was freezing cold even with the heat in.

2025-12-22 via Nuitee
R
Rasha solo_traveller lb
1
2025-12-13 via Nuitee
J
Joshua extended_group us
4
In their defense, we had a late check in and it might of been too much for staff to deal with, but it felt like we were
Pros:

It was close to our morning appointment.

Cons:

-Tv didn’t work
-Bed was worn out and very uncomfortable
-Shower curtain wasn’t long enough and made huge mess during use
-Listing should of mentioned that all of the balcony rooms share one balcony
-Map of property isn’t very accurate and everything is spread out with paths at different elevations so it was kinda confusing getting from A-B
-Was told they’d leave hot tub open later for us but closed before we could use it.
-House restaurant closes at 10 but kitchen staff cleaned up at 9 and denied my family dinner

2025-12-12 via Nuitee
M
Mary extended_group us
8
Great!
Pros:

Convenient, comfortable and reasonably priced!

Cons:

We were on the second floor and there was no elevator to get our luggage upstairs.

2025-12-02 via Nuitee
Z
ziyabu solo_traveller us
10
2025-11-18 via Nuitee
C
Cndy family_with_children us
7
2025-11-14 via Nuitee
G
Guillaume Bast solo_traveller be
8
nice room. plenty of space, very large bed.
2025-11-06 via Nuitee
C
Cynthia family_with_children us
8
I enjoyed my stay!
Pros:

I liked the style of the property. It reminded me of when I traveled with my family as a child.

Cons:

There was an odd smell in my room. Not unpleasant but not familiar.

2025-10-24 via Nuitee
B
Bonnie couple us
8
2025-10-19 via Nuitee
L
Luiz family_with_children us
1
Don't go
Pros:

Nothing

Cons:

Staff made it uncomfortable

2025-10-17 via Nuitee
G
Gary solo_traveller us
3
No hot water!! Informed staff,
Pros:

Clean room

Cons:

NO HOT WATER FOR THREE NIGHTS STAY, I informed staff , they moved me to another room. STILL NO HOT WATER. That ruined my stay.

2025-10-15 via Nuitee
B
Bonita
6
Pros:

Very nice comfortable bed, great free breakfast. A cookie at reception.

2025-10-10 via Nuitee
L
Lauren
8
Pros:

Pet friendly and the grounds were nice.

2025-10-08 via Nuitee
L
Leah
10
Pros:

Loved the sound of the fountain !

2025-10-06 via Nuitee
D
Delaina
6
Pros:

Check in was fast and friendly. Beautiful gazebo, pond and fountain. Nice pool. Bed was comfortable. Our room was spacious. We had a kitchenette and there wasn’t any paper towels or tea towels. No dish soap or dishwasher soap. Dishes were left in the dishwasher. The outdoor patio had spiderwebs and the chairs were filthy. Garbage left on the patio.

2025-10-01 via Nuitee