Shilo Inn Suites Salem

Hotels
7.1 (633 reviews)
3304 Market Northeast , Salem , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Limited food options
Unpleasant odors from other guests

Categories

Cleanliness
5.85
Mixed reviews; some mentioned issues with cleanliness.
Service
7.85
Staff were consistently praised for being friendly and helpful.
Location
7.85
Location appreciated for convenience and access.
Room Quality
6.85
Rooms were described as comfortable with varying quality.
Amenities
6.85
Reasonable amenities provided; some issues with items not working.
Value for Money
7.85
Good value for the price paid, expectations were met.
Food and Beverage
6.35
Food options limited; breakfast not provided.
Overall Experience
7.35
Generally positive feedback with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:01

Property Description

Indulge in Relaxation and Convenience

Convenient Amenities: Each room at Shilo Inn Suites Salem is equipped with a microwave, refrigerator, coffee maker, and ironing facilities, ensuring a comfortable stay for all guests.

Leisure Facilities: Unwind and rejuvenate in the indoor pool and hot tub, or stay active at the fitness centre during your stay at Salem Shilo Inn.

Nearby Attractions: Explore Willamette Valley Vineyards just a short drive away, or visit Mount Angel Abbey and Seminary within 30 minutes' drive from the hotel.

Book your stay now at Shilo Inn Suites Salem for a perfect blend of comfort and convenience.

Important information:

Pets are welcome at the property, but only dogs are permitted. No other types of pets are allowed.

Please note the property allows a maximum of 2 dogs per reservation, and daily charges apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 633 reviews
Cleanliness: 5.85
Service: 7.85
Location: 7.85
Room Quality: 6.85
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 6.35
Overall Experience: 7.35
M
Markie solo_traveller us
4
Convenient location in "meh" facilities.
Pros:

Convenient location! Staff were friendly. The location felt safe.

Cons:

The room's bed was dirty (sheets had not been changed when I arrived) so I did it myself after asking for new bedding. Room was very old and carpet as well as couch was so dirty and worn. Overall unclean feeling because of the bedding situation too.

2026-04-20 via Nuitee
E
Elsom family_with_children us
10
Pros:

Everything

Cons:

Nothing

2026-04-17 via Nuitee
E
Elsom family_with_children us
10
Pros:

Everything

Cons:

Nothing

2026-04-15 via Nuitee
M
Marilyn solo_traveller us
10
Pros:

The clean environment and friendly staff

2026-04-14 via Nuitee
P
Patricia couple us
10
2026-04-11 via Nuitee
J
Joanne family_with_children us
3
Not a good experience
Cons:

There was confusion with the reservation. Which I think was booking and the hotels fault. We got in late. It was not a good experience. Two police cars were at the hotel at 11:30 pm when we tried to check in. They were dealing with something. It felt very low quality. The room stunk like cigarettes. The rooms flow was off. Things were not convenient to use. Shower was set up strange. It was all just off. I do not recommend this hotel at all.

2026-04-10 via Nuitee
R
Renea Rose family_with_children ca
5
2026-04-09 via Nuitee
S
Sanae family_with_children us
8
Good value and nice staff!
2026-04-08 via Nuitee
L
Lexey extended_group us
8
Great one night stay. Pretty safe location.
Pros:

The location was perfect and the price for the size of the room was excellent

Cons:

The staff had thought we had checked out already due to an error in their end and was a little aggressive. when the thought we had over stayed out check out time or not very sure what they had thought. but jumped to conclusions thinking we were in the wrong for being in a room that supposedly checked out already. They were very apologetic in the end because they were wrong but still could’ve handled the situation a little better in my opinion.

2026-04-05 via Nuitee
M
Melanie extended_group us
7
It was comfortable.
Pros:

The room was large and the staff was friendly.

Cons:

It is a little difficult to find since it is behind a restaurant.

2026-03-31 via Nuitee
E
Elsom family_with_children us
10
Pros:

Everything

Cons:

Nothing

2026-03-31 via Nuitee
D
Drago family_with_children us
7
Pros:

Covered parking is awesome

Cons:

Location. It's not any better or worse than most. That part of Salem is just kind of .......

2026-03-30 via Nuitee
A
Aguirre couple us
1
2026-03-29 via Nuitee
M
MEI YUEH family_with_children tw
7
Pros:

房間寬敞

Cons:

感覺裝潢較老舊

2026-03-27 via Nuitee
N
Nathan couple us
9
2026-03-26 via Nuitee
S
Steven couple us
5
2026-03-23 via Nuitee
S
Siegmund family_with_children us
8
2026-03-22 via Nuitee
A
aihualin family_with_children cn
9
Pros:

单人床很大,睡着很舒服。酒店附近用餐很方便,距离都不远。

2026-03-21 via Nuitee
N
Nicole family_with_children us
7
Pros:

The rooms were clean and comfortable.

Cons:

I door dashed and my order got took by someone else. Staff didn't care.

2026-03-19 via Nuitee
J
James couple us
8
It was overall clean and got what we paid for ! Would stay again if needed to
Pros:

Location ,staff were pleasant

Cons:

Seems to have guests who live there ,parking lot kind of sketchy

2026-03-17 via Nuitee