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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Pets allowed
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Lift / Elevator
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Facilities for disabled guests
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Non-smoking throughout
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Vending machine - drinks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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24-hour security
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Key card access
Review Highlights
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Property Description
Indulge in Relaxation and Convenience
Convenient Amenities: Each room at Shilo Inn Suites Salem is equipped with a microwave, refrigerator, coffee maker, and ironing facilities, ensuring a comfortable stay for all guests.
Leisure Facilities: Unwind and rejuvenate in the indoor pool and hot tub, or stay active at the fitness centre during your stay at Salem Shilo Inn.
Nearby Attractions: Explore Willamette Valley Vineyards just a short drive away, or visit Mount Angel Abbey and Seminary within 30 minutes' drive from the hotel.
Book your stay now at Shilo Inn Suites Salem for a perfect blend of comfort and convenience.
Pets are welcome at the property, but only dogs are permitted. No other types of pets are allowed.
Please note the property allows a maximum of 2 dogs per reservation, and daily charges apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Well, unfortunately, I didn't get a chance to stay there. So I am given all bad marks. Because by the time I got there, they had already rented out. My room after having it reserved for 2 weeks.
They gave away my room.
Clean well equipped
Outside passages and stairs a bit smelly
To many Karen’s complaining about dogs when it’s a pet friendly hotel and when they say they will refund a cleaning deposit back they don’t send it back even when you clean the hotel room for them 💯
The room was ok, old but not terrible.
There was construction in the whole hotel and wasn't posted anywhere. Hotel sign wasn't labeled and was extremely hard to find the little entrance. And the front staff was very interesting. She didn't bother to help much and was content on squeezing her squishy while reading her book. Surprising the room wasn't as bad considering all the other stuff.
It was extremely nice
Spacious room suite, friendly and helpful staff, good parking.
Could smell smoke in hallways, don’t like pets indoors, under construction
Friendly staff
No complaints
I liked that my room was nice, and the bed was comfortable. It was close to the venue where I was going. So it made it very convenient.
Nothing.
Everything from the moment we arrived to the city. It was bad. Service was meh. The place smelled bad when you got in the hallway. Where were the stairs? Why are they hard to find? Why are there stains all over the room on the carpet & the walls? Why does it smell like somebody urinated? Why is it not clean? We checked in, put our bag on the bed, left for a concert, came back, grabbed our things, gave the keys back & drove home. We used the toilet one time. There is no way anybody should stay there unless its an Oxford house or they turn it into a facility of some sort. That was horrid. 0/10 awful. I will be getting my money back.
Check in was easy, location was good. Construction is not a good look.....
No coffee in the morning, had to wait 30 minutes for someone to make coffee at 8:00 AM!
A compressor kicked on at 5:10 AM in the room next to me.
The entire building where my room was, the third floor, was a construction site, with paint, drywall, sanding pads and garbage in the stairway.
Fire alarm went off at 10:30 pm for 2 hours. The building was being worked on and the stairwell light were discontinued. Very scary for a false alarm.
Room size, location, convenience, friendly customer service and experience…love it…!!
It’s under renovation…
The front desk staff was really nice
I didn't like anything considering I booked this hotel under the impression there was a pool. Because they didn't mention that they took it away .
I made a reservation for the whole weekend & paid for it . Yet When I showed up, the person at the desk tried telling me I didn't have a reservation & I had to sit there for over 2 hours while they figured it out.
*Reposting from another review site*
0 out of 5 stars across the board! Ignore the 1 star I *had* to give. Bottom line, the Shilo Inn Suites flat out overbooked their property on 7/18/26. They cancelled my reservation and when I checked in Saturday evening, they told me it was the third-party booking site I used that cancelled my reservation. They completely lied, blamed it on Expedia. All in favor for some guest who booked their reservation direct with the hotel. They chose their margins over a new customer. And when I continued to probe they became super defensive and stopped answering any of my questions. They became unwilling to rectify the situation. It was only later, as I was on the phone with a competing hotel in Salem, that they offered me a room at a Red Lion property 35mins down the road. Not ideal, as I was in Salem for the Half Ironman race that began at 6:15a on 7/19.
After calling my credit card, with whom I made the reservation, they confirmed this was likely the scenario after they contacted the hotel who could not produce proof that my reservation was cancelled.
Do not patron this hotel, they do not deserve your business. Also, I paid $212 for the room. Expedia's rate was $122.47. And Shilo's direct booking rate is $189. How about them margins, eh?!
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