Homewood Suites by Hilton Raleigh/Cary

Hotels
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Homewood Suites by Hilton
8.4 (395 reviews)
100 MacAlyson Court , Cary , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (several mentions)
Good/great breakfast
Quiet, tucked-away location
Clean and spacious rooms or suites (many guests)
Comfortable facilities and pleasant common areas
Cons:
Pool issues: small or closed (multiple mentions)
Inconsistent housekeeping/cleanliness (bugs, rooms left below standard)
Room issues: shower overflow, missing mirrors/utensils/linens
Noise/odor from other guests (cigarette/marijuana) affecting stay
Perceived high price relative to some guests' expectations

Categories

Cleanliness
7.8
Many guests reported rooms as clean, but several reviews note inconsistent housekeeping, a bug incident, and some rooms left below expectations.
Service
8.8
Staff generally described as friendly and helpful (check-in praise, attentive staff), though one report of an unresponsive general manager lowered impressions for that stay.
Location
9.2
Consistently praised as quiet, tucked away and in a good surrounding (trees); location is a clear positive across reviews.
Room Quality
7.8
Rooms/suites described as spacious and comfortable by many, but some had issues (shower overflow, cigarette/marijuana odor, missing mirrors/utensils).
Amenities
8
Breakfast and common spaces were well received, but pool complaints (small or closed) and occasional missing items (desk lamp initially) were noted.
Value for Money
7.8
Mixed sentiment: several guests felt the price was high given some cleanliness/service lapses, while others called it excellent value.
Food and Beverage
9
Breakfast repeatedly praised as great; F&B sentiment is strongly positive.
Overall Experience
8.8
Overall experience trends positive (many 'Amazing', 'Fantastic', 'Wonderful' comments) but marred in some stays by housekeeping, pool, or management issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:43

Property Description

Luxurious Amenities

This Cary, North Carolina hotel boasts an outdoor pool, basketball court, and gym, providing guests with ample opportunities for relaxation and recreation.

Manager's Reception

Indulge in the exclusive Manager's Reception offered at the property from Monday to Thursday, a perfect way to unwind and socialize during your stay.

Convenient Location

Situated just 1 mile from MacGregor Downs Country Club, Homewood Suites by Hilton Raleigh/Cary offers spacious accommodations with modern amenities, making it an ideal choice for both leisure and business travelers.

Experience comfort and convenience at Homewood Suites Cary - book your stay today for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Location

Guest Reviews

8.4
Based on 395 reviews
Cleanliness: 7.8
Service: 8.8
Location: 9.2
Room Quality: 7.8
Amenities: 8
Value for Money: 7.8
Food and Beverage: 9
Overall Experience: 8.8
M
Montrell • couple • us
10
2026-07-25 • via Nuitee
J
Jocelyn • couple • us
10
Amazing
Pros:

Love it, everything , breakfast, the peace.

Cons:

The pool could be bigger.

2026-07-18 • via Nuitee
S
Shannon • family_with_children • de
10
Fantastic hotel, clean quiet and away from the traffic
Pros:

Our room was clean, spacious and the breakfast area was very welcoming.

Cons:

The pool was closed due to ph levels.

2026-07-13 • via Nuitee
A
Andrea • solo_traveller • us
10
2026-06-28 • via Nuitee
S
Sharlene • solo_traveller • us
10
Pros:

The view of the pool

Cons:

Nothing

2026-06-27 • via Nuitee
J
Jackson • family_with_children • us
10
2026-06-26 • via Nuitee
E
Essence • couple • us
10
2026-06-20 • via Nuitee
K
Karen • couple • us
5
Pros:

Loved that it was a suite, not just a room.

Cons:

Bad bug in first room we were assigned. 2nd room had a bit of a water issue with bathtub shower getting beyond the curtain and running on the floor.

2026-06-18 • via Nuitee
S
Stephanie • solo_traveller • us
3
Good and bad.
Pros:

Good

Cons:

The general manager, Chris Owen should have responded to a request for a call when I had come out of my bathroom after a morning shower on the 5th floor to see a man on a crane in the window.

He never called me when requested. I had to call him when leaving. He was not apologetic or even interested. He said he’d give me some Hilton points. Not necessary. I moved to a Marriott in Cary. How would he feel if his 70 year old mother was subjected to that.

Additionally, the curtains needed to be open because there was hardly any lighting in the room. When I asked for a desk lamp I was told they didn’t have any. I’d have to buy one myself.
After the above described shock the housekeeper found a lamp for me. Not impressive performance. I’ve been in many Hilton’s. This one didn’t measure up.

2026-06-17 • via Nuitee
L
Lacy • couple • us
10
2026-06-05 • via Nuitee
S
Steven • couple • us
10
Was Great …
Pros:

Nice, Clean …

Cons:

Not A Thing …

2026-05-28 • via Nuitee
K
Kayleen • couple • us
9
2026-05-27 • via Nuitee
D
Dale • family_with_children • us
6
Staff was pleasant, customers not so much. Even with the renovations, the room could have been bett
Pros:

The was amazing and pleasant. Ms Key was very helpful at check in.

Cons:

The room had a for of old cigarette smoke and we weee traveling with a newborn infant. Also, not directly the hotels issue, but customers we consistently out in the parking lot smoking marajuana and there was strong stench in the air our entire stay. It seems like staff should have made contact with the other customers and asked them to refrain. One individual was in a red Jeep and there were different people smoking marajuana in it every time I went outside. I found it offensive, especially since they were always occupying a handicap spot and I had to walk through their smoke with my baby every time we went outside.

2026-05-26 • via Nuitee
D
Demek • couple • us
5
Pros:

The location is good and quiet

Cons:

We were so surprised by prices we paid and not even a mirrors inside the room,
The price is to much

2026-05-11 • via Nuitee
M
Mariam • family_with_children • fr
8
Overall okay, some things could have been way better and didn’t meet the brand’s standards
Pros:

Breakfast, nice and helpful staff, cleaniness, facilities, commons, overall atmosphere and location surrounded with trees

Cons:

I’m used to staying at Homewood Suites but this time, a few things were lacking in the room when we checked in : only one fork and one spoon in the kitchen for a room that should accommodate four people. Also we were a party of 3 but there wasn’t any extra linen, bedsheets, or pillows for the third person on the reservation (for the sofa bed) in addition to the linen in the bedroom.
Housekeeping was a little bit lacking compared to the usual

2026-05-07 • via Nuitee
B
Besk • solo_traveller • it
8
Buona soluzione per la zona
Pros:

Colazione ottima era presente tutto il necessario

Cons:

Pulizia delle camere ha lasciato a desiderare, specie a fronte del prezzo pagato e del blasone del brand.

2026-05-04 • via Nuitee
J
Jacqueline • family_with_children • us
10
Excellent value for money - nice clean facility
Pros:

Breakfast was great, location is quiet and tucked away. Staff very friendly!

2026-04-30 • via Nuitee
K
KELIA • couple • us
10
Wonderful Stay
Pros:

Friendly Staff, The Room Was Spacious & Comfortable, Nice Location & Very Clean.

Cons:

N/A

2026-04-23 • via Nuitee
D
Dixon • solo_traveller • us
10
Pros:

Booked for a mini valentines staycation loved every moment room was clean it was quiet and nice

2026-04-17 • via Nuitee
K
KENNETH • couple • us
10
2026-04-10 • via Nuitee