Homewood Suites by Hilton Raleigh/Cary

Everything was fantastic. A true hidden gem. We will be back when its warmer to enjoy the pool!

It was a phenomenal property for an awesome price!

Great

9 out of 10 score

Been there before so I knew it would be good…thank you!

Extremely nice!!! Other than being nestled in the woods, and no full length mirror in the room, I had no complaints. Would definitely stay again!

Everyone was excellent and friendly towards me Especially Tanya!

Pros- service employees were all welcoming, helpful. and friendly.
The hotel is situated on lovely grounds.
Cons- this hotel is in need of a complete overhaul inside and out! Ripped seating and curtains, old warn carpeting, outdated everything! Hilton should be ashamed to have let this hotel deteriorate and still maintain it under the Hilton brand! Aesthetic neglect will not bring me back to the property. Com'on Hilton, you can and should do better!

Beautiful hotel. Excellent breakfast. Friendly staff. The outside trash smelled bad. The shower pressure was weak. The room couch had no support left in it.

The rooms we good only that it smelled of cigarettes and weed, dirty beddings on the e hallway.

The overall stay was ok. The largest problem during our stay was the breakfast. The staff was having a hard time keeping plates and silverware available to eat breakfast on/with. Additionally, there was the problem of keeping food/drink available as well. It was the weekend and I assumed it was because we came down later in the morning on Saturday. But, no. We got up earlier on Sunday and it was worse. The staff just couldn't keep up or judge the crowd.

The only other complaint was the dirty dishes were left in the dishwasher and not run by the maid. We had to run them ourselves in order to have clean dishes in the room.

this hotel is dated, dark and in need of improvement. The person at checkin never looked me in the eye. The room was very basic and old. Not at all what I expected. We booked for the proximity to Koka Booth Amphitheater and it was close, but that was the only redeeming quality.
Don't book this hotel.

The property itself was nice, front desk staff that we interacted with was nice. Our room was okay, the paneling around of mini fridge was warped and missing, there were marks on the wall where furniture had hit it too hard and a stain on the ceiling come from the air vent that I looked at a lot, but in general the room was clean and the bed was comfy. We only stayed for a night, so not enough time to enjoy all the amenities. The included breakfast was nice with a fair amount of choices. Overall a decent stay.

Staff was so awesome

Excellent staff. Good breakfast

Not up to par with other Homewood properties. Parking lot was dirty and sketchy. After parking you I had to walk past a trash bin that was overflowing to enter hotel, a disabled vehicle with only 3 wheels was in the lot and a vehicle with steamed over windows was parked temporarily. Front desk was rude and on a personal call. Room was cleanish - hair on bathroom floor. Remote did not work - had to use the app on my phone to change channels. No ice makers - bags of ice were available at the "pantry". Will not be back

Friendly front desk. Hotel smells, walls and carpet are old. Door to the room was hard to open. We did not stay, it was that bad.
It needs a lot of renovations to be on par with what is advertised.

Bathroom was dirty - toenails on floor can tell it's a quick clean only - mold, dust buildup in corners. Wallpaper peeling off - Couch is HORRIBLE - DO NOT try to sleep on pullout bed - SO uncomfortable

This property (rooms) is dated and has deteriorated over the years. Disappointing.

Our area was just like a mini-apartment. It had a small kitchen with full refrigerator, two burners, and glasses, cups, bowls, pans. The living room was nice, and the bed was very comfortable. The only negative was the bathroom floor wasn't as clean as it could be. There was a spider web in one corner that had caught an insect, and the grout in the bathroom looked dirty. As a whole, most of the rooms were clean. They had a very nice breakfast area, and there was a good selection of breakfast foods.