Comfort Inn & Suites Phoenix North - Deer Valley

Hotels
•
Comfort Suites
7 (467 reviews)
17017 North Black Canyon Highway , Phoenix , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness concerns
Inconsistent amenities

Categories

Cleanliness
5.96
Several mentions of issues like moldy tub, dirty chair, and need for maintenance indicate cleanliness concerns.
Service
8.43
Numerous comments praise the staff as very nice, friendly, and accommodating.
Location
7.97
The location is convenient and appreciated for access to nearby dining and airport.
Room Quality
6.42
While some rooms were noted as comfortable, issues like lumpy beds and key card malfunctions were present.
Amenities
6.45
Facilities need maintenance, with several mentions of items being broken or lacking, like the washer/dryer.
Value for Money
6.91
Overall value considered acceptable for the price despite some issues.
Food and Beverage
6.96
Breakfast was a highlight for some, but specific items like bacon/sausage are missed by others.
Overall Experience
6.93
Mixed feelings noted, with both highs in staff and lows in other areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:54

Property Description

Convenient Location
Located just 5 miles from Phoenix-Deer Valley Municipal Airport, the Comfort Inn & Suites is easily accessible off I-17 and Bell Road. Guests enjoy the convenience of free onsite parking.

Relaxing Amenities
Unwind in the outdoor swimming pool and hot tub, perfect for a refreshing dip or evening soak. The rooms feature a cozy seating area, work desk, and modern amenities like a coffee maker and satellite TV.

Delightful Breakfast Options
Start your day with our complimentary Early Eats breakfast, offering a variety of options from freshly-brewed coffee to a waffle station. Don't forget to grab a cup of free coffee from the lobby before heading out to explore Phoenix.

Ready to experience comfort and convenience at the Comfort Inn & Suites? Book your stay now!

Important information:

Please note that guests under 21 years of age cannot be accommodated at this property. Contact the hotel for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 467 reviews
Cleanliness: 5.96
Service: 8.43
Location: 7.97
Room Quality: 6.42
Amenities: 6.45
Value for Money: 6.91
Food and Beverage: 6.96
Overall Experience: 6.93
J
James • solo_traveller • us
7
2026-01-30 • via Nuitee
J
Jaqueline • couple • us
5
Uncomfortable
Pros:

Breakfast was fine—no microwave to heat up muffins.

Cons:

No bathtub.
What I REALLY didn’t like was the sheets on the bed. They were extremely thin, flimsy and slippery. I couldn’t keep the bedding in place, had to keep adjusting it all night. I asked if there were other sheets, regular cotton sheets and they said they didn’t have any. I stayed three nights and did not sleep any of the three nights because of the sheets on the bed.
Also, the thermostat in our room did not work properly. I would try to get it cooler during the night and the call would only run for a couple minutes and then stop, so it was too hot to sleep well.
Also, we have a small dog and I was told we had to pay $25 per night for him. Most places we go there is a fee the first night and then none the following nights if we stay more than one night.

2026-01-29 • via Nuitee
C
Cynthia • family_with_children • us
10
2026-01-24 • via Nuitee
G
Geoffrey • family_with_children • us
1
Checked out immediately horrible experience
Pros:

Nice staff

Cons:

It was not clean. Dog hair everywhere and stains everywhere including the ceiling. Room had a horrible smell as well

2026-01-22 • via Nuitee
K
Kimberly • couple • us
10
I would absolutely refer to people
Pros:

When i checked out, the gal asked me how was my stay. I shared with her the pillows the bed was so comfortable so very crucial. The only thing missing for me was the soft warm blanket.

Breakfast was missing sausage or bacon. The gal said some days they have them but not everyday.

I feel they should be everyday. That's what completes the breakfast. Eggs were delicious potatoes were delicious.

Cons:

N/ A

2026-01-20 • via Nuitee
D
David • couple • us
5
2026-01-20 • via Nuitee
R
Rochelle • solo_traveller • us
10
2026-01-19 • via Nuitee
B
bier • family_with_children • us
9
Pros:

Large, nice room. Very comfortable bed. Nice bedding. Quiet

Cons:

All was good

2026-01-19 • via Nuitee
C
Christine • family_with_children • us
10
Pros:

Clerk front desk was very nice and professional, pleasant with all of us

2026-01-19 • via Nuitee
S
Sarah • family_with_children • us
10
2026-01-19 • via Nuitee
Z
Zalmy • couple • de
6
Pros:

Personal war gut.
Wegen eines technischen Problems gab es kein Warmwasser. Daher bin ich nach einer Übernachtung in ein anderes Hotel umgezogen

Cons:

Die Lage

2026-01-16 • via Nuitee
D
Diane • family_with_children • us
10
Pros:

The accommodations were very comfortable and the staff were friendly. The breakfast was very good

2026-01-13 • via Nuitee
W
Willie's • couple • us
8
NA
Pros:

NA

Cons:

NA

2025-12-29 • via Nuitee
T
Tricia • family_with_children • us
7
Great staff-property needs improved
Pros:

The staff was very nice as well as breakfast.

Cons:

Hot water tank went out and the spa was not working. Our room could use a refresh..tub molding moldy, paint almost gone in some areas, desk chair broke, relaxing chair dirty,floor stained.

2025-12-24 • via Nuitee
F
Fresh Minced French Mint Refreshments • family_with_children • us
10
2025-12-23 • via Nuitee
C
Carlton • couple • us
7
2025-12-18 • via Nuitee
A
Adilene • extended_group • us
10
2025-12-15 • via Nuitee
J
James • couple • us
6
Pros:

House staffs were great and very respectful.The facility. Needs painting, bathroom needs remodeling.

Cons:

The staff needs commending.Ok

2025-12-13 • via Nuitee
J
Jessica • family_with_children • us
5
Pros:

Staff

Cons:

Facilities need maintenance bad

2025-12-09 • via Nuitee
N
Narváez Ramos • family_with_children • us
9
Agusto por la noche
Pros:

El servicio

Cons:

En el desayuno siento que les falto la verdad

2025-12-08 • via Nuitee