Hampton Inn Scranton at Montage Mountain

Hotels
•
Hampton Inn
8.1 (368 reviews)
22 Montage Mountain Road , Moosic , US
+1 570-342-7002

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good breakfast variety (waffle maker noted)
Comfortable beds in many rooms
Convenient highway/interstate location
Updated rooms with pleasant smell
Good price/value
Pool with acceptable temperature
Dog-friendly option
Cons:
Serious cleanliness issues reported (black mold, wet-dog smell)
Weak or cold coffee
Limited breakfast seating when busy
No hot tub and some amenity gaps
Occasional noisy housekeeping areas
Small beds for some guests
Room fan/vent issues and inconsistent shower temperature
Signage from main road unclear

Categories

Cleanliness
6.2
Mixed reports: many guests praised cleanliness and pleasant smells in updated rooms, but several serious negatives (wet-dog odor, black mold in a bathroom, and other smell complaints) reduce confidence.
Service
8.8
Generally very positive: front desk and staff repeatedly described as exceptional, welcoming and helpful; isolated instances of indifferent handling noted but overall strong service.
Location
8.7
Frequently praised as convenient for highway/interstate travel and close to local amenities; some reviews mention unclear signage from the main road.
Room Quality
7.8
Mostly comfortable and updated rooms with comfy beds reported, but issues include small beds for some guests, shower temperature not hot enough, and at least one room with severe mold problems.
Amenities
8.6
Breakfast amenities and variety are repeatedly praised (including a waffle maker); pool temperature was good. Downsides: limited breakfast seating during busy times, no hot tub, and occasional in-room fan/vent issues.
Value for Money
8.5
Many guests noted a great price and intent to return, indicating strong perceived value; a few negative cleanliness incidents affected some individual value perceptions.
Food and Beverage
7.5
Breakfast is often highlighted as very good, but recurring complaints about weak/cold coffee and an instance of thin bacon lower this category.
Overall Experience
8.7
Overall positive stay reports with repeat customers, friendly staff, good breakfast and convenient location, tempered by notable cleanliness incidents and occasional noise or amenity gaps.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location

Guest rooms at this Scranton, Pennsylvania hotel offer free Wi-Fi and coffee makers, just minutes away from the University of Scranton and Montage Ski Area.

Delicious Dining

Hampton Inn Scranton at Montage Mountain provides a complimentary hot daily breakfast for guests to enjoy. Additionally, a cozy fireplace is available in the lobby for relaxation.

Nearby Attractions

Explore the Steamtown National Historic Site and visit the Community Health Center, both just a short drive away from the Scranton Hampton at Montage Mountain.

Book your stay now at Hampton Inn Scranton for a delightful and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVP

Location

Guest Reviews

8.1
Based on 368 reviews
Cleanliness: 6.2
Service: 8.8
Location: 8.7
Room Quality: 7.8
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8.7
L
Ledly • solo_traveller • us
10
2026-10-30 • via Nuitee
G
Gary • couple • us
9
2026-10-30 • via Nuitee
D
Diane • solo_traveller • us
9
2026-10-27 • via Nuitee
E
Eric • family_with_children • fr
7
Pros:

the beds confortables

Cons:

the smell in the room + fan that you can stop

2026-10-25 • via Nuitee
B
Barbara • extended_group • us
10
Pros:

Everything!

2026-10-22 • via Nuitee
M
Malik • couple • us
8
2026-10-21 • via Nuitee
S
Scharmer • couple • us
10
2026-10-20 • via Nuitee
C
Charron • couple • us
9
Pros:

Clean friendly good breakfast

Cons:

Signage from main road was not clear

2026-10-19 • via Nuitee
M
Michael • couple • us
6
2026-10-19 • via Nuitee
L
Len • couple • us
8
Pros:

Breakfast OK. However, like all Hilton properties, the coffee was bad.

Cons:

Coffee was weak and cold.

2026-10-17 • via Nuitee
P
Paul • couple • us
10
Absolutely excellent hotel. As usual Hilton should
Pros:

As usual, my expectations at the Hilton property was excellent. That’s why I utilize your services during business and pleasure. Paul Messina

Cons:

Nothing

2026-10-17 • via Nuitee
M
Megan • couple • us
8
2026-10-16 • via Nuitee
M
Morgan • extended_group • us
10
Pros:

There was a nice variety of options for breakfast.

Cons:

There was limited seating, however we were also there for a concert and the hotel was booked so understandable.

2026-10-13 • via Nuitee
B
Bob • couple • us
10
Great staff, room, location & breakfast 👍👍👍 bar!
Pros:

It smelled so good when we first walked in! Spacious room & Breakfast area. Great suggestion for local dinner, “Nono’s” Italian. 👍

Cons:

The only thing I can think of is that the hot water in the shower could have been hotter.

2026-10-11 • via Nuitee
I
Ido • family_with_children • il
10
2026-10-09 • via Nuitee
E
Earl • family_with_children • us
9
2026-09-19 • via Nuitee
G
Gadi • solo_traveller • il
9
Pros:

מלון נקי ומסודר. צוות נחמד. אקוחת בוקר טובה ומתאימה לילדים.

Cons:

לא העיצוב הכי חדיש

2026-09-19 • via Nuitee
B
Biagina • couple • us
10
Pros:

Very nicely updated and smelled wonderful, staff was extremely helpful!

Cons:

Everything

2026-09-18 • via Nuitee
C
Carolyn • solo_traveller • us
8
Pros:

The front desk team were exceptional - welcoming, helpful.

2026-09-17 • via Nuitee
J
Julie • couple • us
10
9/10
Pros:

I liked seeing the note from the hotel staff who cleaned our room. I believe ours was Lynn. The room was perfect. The bed was really comfy. I need to know what mattress and pillows they use. I would like to stay there again if needed. I liked that this was dog-friendly.

Cons:

The breakfast area was cramped, and the bacon was paper-thin. I was disappointed to see no hot tub by the pool area, but the pool was at a good temperature. Other than those things, I enjoyed my stay here.

2026-09-14 • via Nuitee