Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
6.61
Issues with cleanliness reported, including cockroaches and bad odors from plumbing.
Service
9.58
Generally positive experiences with staff; responsive and helpful.
Location
9.62
Central location and good accessibility; many conveniences nearby.
Room Quality
7.57
Rooms have maintenance issues; could benefit from updates.
Amenities
8.1
Decent amenities but examples of inadequacies in breakfast.
Value for Money
9.56
Good value considering location and service.
Food and Beverage
7.61
Breakfast variety noted, but with mixed quality.
Overall Experience
8.58
Generally positive, but with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:34

Property Description

Luxurious Amenities
Erica Nha Trang Hotel offers an outdoor swimming pool, fitness centre, shared lounge, and restaurant for a truly indulgent stay.

Convenience at Your Fingertips
Enjoy the convenience of a concierge service, tour desk, 24-hour front desk, airport transfers, room service, and complimentary WiFi during your stay.

Prime Location
Situated near Nha Trang Beach, Tram Huong Tower, and Nha Trang Centre Shopping Mall, Erica Nha Trang Hotel provides easy access to popular attractions.

Book now for an unforgettable experience at Erica Nha Trang Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CXR

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for VND 1,350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 142 reviews
Cleanliness: 6.61
Service: 9.58
Location: 9.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 9.56
Food and Beverage: 7.61
Overall Experience: 8.58
Y
Yevgeniy • couple • kz
9
Pros:

Good value!

Cons:

Staff was a bit rude and unfriendly

2026-03-14 • via Nuitee
N
Nadezhda • couple • by
10
2026-03-12 • via Nuitee
N
Nadezhda • couple • by
10
2026-03-12 • via Nuitee
N
Nguyen • couple • vn
8
2026-03-12 • via Nuitee
V
Veselka • family_with_children • se
6
Undvik
Pros:

Läget var mycket bra.

Cons:

Vi har rest runt i Vietnam i 2 veckor och bott på många ställen. Detta var inte bra. Personalen svarade knappt på tilltal, vi fortsatte le och tacka, men det hjälpte inte. När vi checkade ut tog han emot nyckeln utan en blick och fortsatte med nästa. Det var smutsigt. Golvet var grusigt, långa hårstrån överallt, vi har kort hår. Trasiga gardiner, smutsiga tapeter.
Just nu är vi I en annan stad i ett hotell i samma prisklass och det är helt motsatt.

2026-03-10 • via Nuitee
T
Thoa • family_with_children • cy
8
Pros:

Nhân viên nhiệt tình

2026-03-08 • via Nuitee
S
Sven • couple • de
1
Zimmer angesehen und direkt wieder storniert und ein anderes Hotel gesucht
Pros:

Es ist sehr nah zum Strand und zum Zentrum

Cons:

Zimmer entsprechen nicht im Ansatz den Bildern von Booking; die Sauberkeit im Hotel lässt zu wünschen übrig, obwohl im gesamten Hotelinnenbereich inkl. Zimmern/ Balkone Rauchverbot ist, riechen die Zimmer und Flure trotzdem nach Zigarette, da überall geraucht wird und man die Kippen sogar noch liegen sieht, im gesamten Zimmer incl. Dusche und Waschbecken waren noch Haare zu sehen, sehr mangelhafte Reinigung

2026-03-08 • via Nuitee
T
Thoa • family_with_children • cy
8
2026-03-08 • via Nuitee
K
khánh Hồng Châu • family_with_children • vn
10
2026-03-07 • via Nuitee
A
Alla • family_with_children • kz
7
Pros:

Месторасположение завтраки

Cons:

Уборка каждый день а постель один раз поменяли за 2 недели. Завтраки неплохие но для детей почти ничего нет ток фрукты, очень не понравилось на завтраке персонал каждый раз нужно доказывать что с этого отеля пришол карту показывать один раз привязалась что за детей нужно платить отдельно хотя отель забронировали с детьми и даже не изменились. Все неплохо кроме персонала за завтраке

2026-03-07 • via Nuitee
P
Panaghia OAO • family_with_children • ro
10
2026-03-06 • via Nuitee
H
Hien • family_with_children • vn
8
Pros:

Ks sạch sẽ, thoải mái, nhân viên lịch sự

2026-03-02 • via Nuitee
T
Trúc • couple • vn
10
Nhân viên lễ tân thân thiện, phòng sạch sẽ
2026-03-01 • via Nuitee
P
Patrick • solo_traveller • fr
9
Je reviendrai si j’ai l’occasion
Pros:

L’agréable accueil du personnel.

Cons:

Rien à signaler

2026-02-27 • via Nuitee
K
KIEU Trinh • family_with_children • vn
9
2026-02-27 • via Nuitee
D
Dương • family_with_children • vn
6
Cons:

KS yêu cầu tăng thêm phụ phí không phù hợp. Tôi đã book phòng 4 người bao gồm trọn gói ăn sáng. Nhưng khi đến check in thì lễ tân yêu cầu phụ phí ăn sáng của 1 người. Trong khi tôi cũng book y chang vậy ở KS khác thì không phát sinh gì. Phòng bé và sàn k sạch lắm. Vòi toilet bị hỏng. Không có thảm chùi chân toilet. ĐT nhờ lễ tân hơn 3 lần sau 1 tiếng mới có. hic

2026-02-26 • via Nuitee
Q
Quang Dung • family_with_children • vn
10
2026-02-25 • via Nuitee
D
Denis • solo_traveller • fr
9
Bien situé et très proche de la plage
Pros:

La propreté, le petit-déjeuner , le parking pour les scooters, le personnel

Cons:

Rien

2026-02-24 • via Nuitee
A
Andrea • couple • fr
10
Super. On reviendra
Pros:

Tout. Tres bon petit déjeuner.
Position optimale pour toute visite
Super hotel

Cons:

Les chambres “balcon interieur” donnent sur l’ascenseur et ça peut etre tres bruyant si les autres voyageurs sont bruyants.
Evitez ces chambres la

2026-02-23 • via Nuitee
R
Rasmus • couple • dk
9
Pros:

Good location, good breakfast and friendly staff

Cons:

Pool and fitness area a bit run down compared to the pictures

2026-02-12 • via Nuitee