Astoria Hotel Heimbach

Hotels
7.2 (612 reviews)
Mariawalderstrasse 1 , Heimbach , de

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Outdated room facilities
Higher than expected costs

Categories

Cleanliness
6.45
Issues reported with cleanliness, such as an old, musty room and dirty towel.
Service
7.95
Positive experiences with friendly staff and good service.
Location
7.95
Convenient location for the purpose of stay, close to attractions.
Room Quality
6.45
Rooms described as outdated and poorly maintained with various issues.
Amenities
7.45
Amenities present but inconsistent quality, including issues with shower facilities.
Value for Money
6.95
Value perceived as average given the condition of the hotel.
Food and Beverage
7.45
Breakfast noted as good, but pricing considered high.
Overall Experience
6.95
Mixed experiences, with some positive notes but numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:17

Property Description

Historic Charm and Modern Comfort
Experience a blend of history and modernity at Astoria Hotel Heimbach, located a stone's throw away from Hengebach Castle. The renovated rooms offer a vibrant ambiance with contemporary amenities, ensuring a comfortable stay.

Nature Exploration at Your Doorstep
Surrounded by the picturesque Eifel National Park, guests can immerse themselves in nature through scenic hiking and cycling trails. Explore the serene Mariawald Abbey or venture to Lake Rurstau for a tranquil retreat.

Convenient Location for Excursions
With easy access to the French border and the Roman town of Düren, Astoria Hotel Heimbach serves as the perfect hub for exploring nearby attractions. Book now to embark on a memorable journey filled with history and natural beauty.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for € 25 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 612 reviews
Cleanliness: 6.45
Service: 7.95
Location: 7.95
Room Quality: 6.45
Amenities: 7.45
Value for Money: 6.95
Food and Beverage: 7.45
Overall Experience: 6.95
H
Hans • solo_traveller • be
6
Pros:

Ligging

Cons:

Hotel is verlaten. Niemand aanwezig. Ontbijt een gedoe om te regelen. Is geen hotel.

2026-04-17 • via Nuitee
P
paul • extended_group • nl
9
2026-04-16 • via Nuitee
H
Heidi • solo_traveller • de
7
2026-04-15 • via Nuitee
S
stijn • solo_traveller • be
7
Cons:

Spijtig dat er 4 telefoonnummers ophingen die niet bereikbaar waren! Ook de eigenaar hebben we niet gezien 😞 er was ook geen drank of ontbijt te verkrijgen, maar de dame in het hotel was zeer vriendelijk en zéér behulpzaam 👌

2026-04-14 • via Nuitee
J
Jacob • couple • gb
5
Pros:

They had the six million dollar man on tv.

Cons:

Shabby feeling, disappointing breakfast, bathroom dirty. Absent host, self check in only (no staff on site)

2026-04-04 • via Nuitee
D
David • solo_traveller • gb
7
It was fine for a night and on our trail.
Pros:

The room was fine and shower and it had a kettle which was very good after walking. We had a choice of two rooms.

Cons:

We were early in the season and on a Sunday so we had to ring to get in which happened after a short time.

2026-03-31 • via Nuitee
M
Manu • couple • be
3
2026-03-27 • via Nuitee
F
Fynn Malte • couple • de
7
2026-03-26 • via Nuitee
J
Josephus • solo_traveller • nl
6
Redelijk goed verblijf gehad
Pros:

De ligging was fijn
Indeling kamer was prima

Cons:

Er was niemand aanwezig. Dit was wel gemeld en er was duidelijk doorgegeven hoe we binnen konden. Ontbijtje bij locale bakker genuttigd. Heerlijk
Het was raar dat wij als enige in zo’n groot hotel sliepen.
In de badkamer stonk het naar riool. Bleek er geen sniffen onder de (nieuwe) wastafel te zitten.

2026-03-17 • via Nuitee
M
Martin • solo_traveller • de
4
Cons:

Die Kommunikation lief nur über WhatsApp.
Man hat kein Personal gesehen.
Die Einrichtung war eher altbacken.

2026-03-01 • via Nuitee
H
hadi • couple • gb
7
2026-01-22 • via Nuitee
V
Vincent • couple • be
7
2026-01-20 • via Nuitee
A
Arkadiusz • family_with_children • nl
7
Niet de nieuwste, niet de mooiste maar schoon en in een mooie locatie met zeer vriendelijk personee.
Pros:

Locatie, vriendelijkheid, schoonheid.

2026-01-19 • via Nuitee
J
JOHAN • solo_traveller • nl
6
2026-01-19 • via Nuitee
L
Lies • couple • be
7
2026-01-06 • via Nuitee
R
Robert • couple • nl
8
Heerlijk Eifel
Pros:

De locatie, buurman bakker Schmitz, het stadje, ontbijt!, personeel, de omgeving, wifi, Badkamer, fijn dat hond mee mocht

Cons:

Enkele bedden
Jammer dat er geen dubbele Matras was

2026-01-03 • via Nuitee
A
Adrienne • couple • nl
5
Ongezellig
Pros:

Het ontbijt was prima en de service was ook helemaal prima. De tv deed het en de douche was lekker warm.

Cons:

Het hele hotel is aan een update toe; ze hebben wel al hun best gedaan, maar het is allemaal aan elkaar geknutseld.

2025-12-31 • via Nuitee
J
Jose Paulo • extended_group • br
8
Pros:

Great location, spacious, warm and well equipped rooms, good bathroom.

Cons:

The mattress is a little too soft in our opinion.

2025-12-28 • via Nuitee
S
Stef • family_with_children • be
8
Familiehotel met verzorgd ontbijt
Pros:

Gezellig klein familiehotel waar we met het gezin mochten genieten.

Zeer verzorgd ontbijt.

2025-12-22 • via Nuitee
S
STEFRUNNER62 • extended_group • fr
8
Pros:

Chambre propre et très confortable.
Petit déjeuner assez bon.
Amabilité de la réceptionniste.

2025-12-15 • via Nuitee