BRIT HOTEL PRIVILEGE LISIEUX – La Villa des Arts

Everything was good.

Chambre propre et spacieuse
Petit déjeuner copieux et viennoiseries artisanales !

I stayed for one night in the family room, which was a mixed affair. The reception area is very cluttered and the receptionist didn't know that we had already paid or that children do not pay city tax and almost charged me until I queried the amounts. We had to request that the sofa bed was made up and go down for milk and spoons. The room carpet was wet and please be aware that it is extremely noisy up on the top floor, with some kind of pump or machine nehind the walls. Having said that, the young staff were very friendly and accommodating when we asked for things. The bed was comfortable and the best bit was the varied breakfast. It was fine as a pitstop, the town itself is not that great tbh, I would probably stop somewhere else a bit more picturesque with better dining options.

Good location, good value. Front desk area messy.

Nous avions réservé une chambre de 4 ( 2 adultes et 2 enfants).
A notre arrivée, la chambre sentait le tabac froid. Nous avons demandé à changer de chambre, mais manifestement cela était impossible. On nous a simplement proposé du désodorisant.
Plus de savon dans les distributeurs des toilettes ni même dans la salle de bains. Juste 3 petits flacons posés sur le rebord de la baignoire alors que nous sommes 4.
3 peignoirs aussi, alors que nous sommes 4. Le canapé lit des enfants n'était pas fait. Si vous y dormez dessus, nous vous conseillons de prendre rendez-vous chez un bon osteopathe. Sur les meubles de la chambre, ne posez rien, ça colle. Dans la salle de bains, si vous mesurez 1.80 m comme moi, vois devrez prendre votre douche accroupi. Pour couronner le tout, une grosse flaque d'eau sur la moquette à l'entrée de la salle de bains qui doit être là depuis longtemps. Sans doute une écoulement cassé ou fissuré quelque part. Bref, outre l'emplacement (sans parking) qui est génial juste en face de la cathédrale,  je vous conseille de passer votre chemin.

Clean, beautiful, quiet, food was great.

Property was perfect for what we needed. No car parking but on street parking in the area was very cheap. Hotel was linked to a restaurant which served excellent food and there was also a really nice breakfast option. Room was quirky and of a good size with excellent views of the town. Only issue was wifi not working.

Room quite small but comfortable. Very central.

Ottima posizione, non hanno risposta al messaggio per info parcheggio ma c'è vicino anche se a pagamento.

Gutes Frühstück für französische Verhältnisse

Kommunikation auf English nur mit begrenztem Personenkreis generell freundlich und hilfsbereit

When I removed the covers to get in bed, the sheets were dirty; hair and debris like they hadn’t been changed since the last guest or maybe properly washed. I informed reception and they promptly replaced the sheets. However, a few minutes after laying down I felt something crawling on my right shoulder, a tiny brown bug that Im guessing was a bed bug. I would not stay again because of the lack of hygiene in the rooms.

There was no parking. Hotels.com promised parking which is why I chose it. I suspect the primary fault lies with Hotels.com but the hotel should take responsibility for their entry on the website.

Zunächst wurde das Zimmer als nicht bezahlt eingestuft, dann wurde uns ein falscher Zimmerpreis berechnet bzw. wir hatten ein Zimmer der höheren Kategorie gebucht und ein anderes erhalten.
Das WLAN hat auch nicht funktioniert und es hat niemanden interessiert.
Der Rezeptionist ist auch für das Lokal zuständig und dementsprechend hat er sich auch verhalten.

Ok property in the enter of town.

Notre séjour était excellent. Le personnel de l’hôtel est adorable et très professionnel.

We arrived at the property late in the evening. There were tiny ants crawling on the floor and bed, which were not seen until the morning. When mentioned to the hotel front desk clerk, along with a video, he offered an apology.

Agradable y muy bien situado

The room, although small, was comfortable.However, the staff did not know what they were doing when they charged my account for the breakfasts. I was overcharged €38,74. Am in the process of recovering this amount.

Foi perfeito
Passei pouco tempo, mas numa próxima oportunidade voltarei com certeza

Une très jolie chambre. Une literie très confortable.
Un prix raisonnable.