Best Western Courtview Hotel

Hotels
•
Best Western
8.2 (790 reviews)
3370 East Battlefield Road , Springfield , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Great breakfast (eggs, biscuits & gravy, yogurt)
Comfortable beds/sleep quality
Convenient/good location
Nice pool area and lobby
Good value/price
Cons:
Room maintenance issues (tear in sofa bed, loose towel rack, shower hardware failure)
Occasional bugs reported
Some rooms small; ADA room layout/accessibility problems
Noise issues and inconsistent front desk response
Pillows and toilet height discomfort for some guests

Categories

Cleanliness
7.2
Generally clean rooms and lobby mentioned by multiple guests, but isolated issues (bugs in one room, minor maintenance and tear in sofa bed, loose towel rack) lowered the score.
Service
9
Staff repeatedly described as friendly, accommodating and helpful (assisted with extended stay during a medical emergency, calm during a tornado warning); a few service lapses noted (hung up on a guest during a noise complaint) but overall strong performance.
Location
8.5
Multiple comments calling the location 'great' or 'convenient' indicate a clear strength for this property.
Room Quality
7.8
Mixed: comfortable beds and spacious suites for some, but reports of small rooms, inaccessible/poorly arranged ADA room, shower hardware failure and other wear/tear affect this rating.
Amenities
8.4
Positive mentions of a beautiful pool area and well-stocked breakfast offerings; some minor facility maintenance issues reported.
Value for Money
8.4
Several guests explicitly called out good value/price and said they'd stay again; a few noted 'you get what you pay for' with some quality trade-offs.
Food and Beverage
8.3
Breakfast praised repeatedly (eggs, biscuits & gravy, sausage, yogurt, chocolate milk); one or two guests disliked specific items, but overall positive.
Overall Experience
8
Overall positive guest experiences driven by friendly staff, good breakfast and comfortable beds, tempered by isolated maintenance, accessibility, and noise/service-response issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Welcome to Greenstay Inn & Suites Court View!

Modern Amenities: Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and even kitchenettes in selected rooms. Relax by the seasonal outdoor pool or work out in the fitness centre.

Convenience & Comfort: Benefit from a 24-hour front desk, business centre, and concierge service. The sun terrace and shared lounge offer additional spaces to unwind.

Ideal Location: Situated in Springfield, our hotel is just 26 km from Springfield–Branson National Airport. Book your stay now at Greenstay Inn & Suites Court View for a perfect blend of relaxation and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the property does not accept reservations from local residents within 60 miles.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGF

Location

Guest Reviews

8.2
Based on 790 reviews
Cleanliness: 7.2
Service: 9
Location: 8.5
Room Quality: 7.8
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.3
Overall Experience: 8
T
Tammy • solo_traveller • us
10
My stay was excellent.
Pros:

The stay was excellent. The only thing that I would have changed when the remodeling took place is no carpet. Flooring seems to be a lot cleaner than carpet. But again the room was very clean and comfortable.

2026-11-07 • via Nuitee
S
Shirley • couple • us
10
2026-11-04 • via Nuitee
P
Palma • extended_group • us
9
Pros:

Cleanliness

2026-11-02 • via Nuitee
V
Vd Wal • solo_traveller • us
9
2026-10-31 • via Nuitee
L
Linda • extended_group • us
10
Exceeded expectations. Awesome staff and facility
Pros:

Breakfast was great.

Cons:

nothing...

2026-10-30 • via Nuitee
H
Heather • couple • us
9
Great value for such a nice hotel!
Pros:

Pool area is beautiful, nice breakfast, lovely lobby area, staff was very friendly, and the value was fantastic!

2026-10-28 • via Nuitee
E
Eduardo • solo_traveller • us
10
2026-10-27 • via Nuitee
E
Eddie • family_with_children • us
9
Price was right will stay again
Pros:

Left early so we didn’t have breakfast. The staff was friendly and helpful.

Cons:

Room felt small

2026-10-25 • via Nuitee
T
Thalia • family_with_children • ca
9
Pros:

Didn’t really have a chance to enjoy the hotel as we got in late and left early. It looked pretty nice regardless.

2026-10-19 • via Nuitee
J
Joseph • family_with_children • us
5
Cheap, you get what you pay for.
Pros:

Cheap, friendly staff

Cons:

Shower spigot not attached to plumbing, it flew off when trying to use the diverter for the shower, multiple bugs in room, not the best stay.

2026-10-15 • via Nuitee
C
Cynthia • extended_group • us
10
2026-09-17 • via Nuitee
Y
Yasuyoshi • couple • us
7
2026-09-03 • via Nuitee
L
Lori • solo_traveller • us
9
2026-08-31 • via Nuitee
C
Colleen • family_with_children • us
6
Pros:

Great location

Cons:

Staff was not accommodating the special needs that we had.
The room was an accessible handicapp room, but it was so small that we could not use the wheelchair once we got inside. In order to get the wheelchair through the door, they had to remove the closure so the door could open all the way. The shower chair was small and not usable at all. When asked about it, the solution was to bring an old dining chair and put it inside the shower for her to use. It was not a very safe solution. Called the front desk several times (starting at 11 pm and last call around 1 am) about upstairs above us, making noise and jumping around. They never did anything about it. Even hung up on me when I called about it the 3rd time.
We were told the room was standard ADA compliant with the current code.

2026-08-24 • via Nuitee
M
Mariela • family_with_children • us
10
2026-08-20 • via Nuitee
R
Rajesh • solo_traveller • us
7
2026-08-20 • via Nuitee
P
Peggy • solo_traveller • us
10
Awesome service staff over all the prop6was clean will taken care of
Pros:

CUSTOMERS SERVICE WAS AWESOME CLEAN ROO S COMFORTABLE QUIET

Cons:

It wwas good

2026-08-17 • via Nuitee
C
Codi • solo_traveller • us
8
Pros:

Great space in our suite . The yogurt at breakfast was fantastic!

Cons:

Facilities needed some minor maintenance. Tear in sofa bed, towel rack loose, etc.

2026-08-17 • via Nuitee
H
hailie • couple • us
10
2026-08-15 • via Nuitee
S
Skylar • couple • us
10
Our stay was very homey
Pros:

We were in town for my dad’s heart surgery, and when that went south, and we needed to extend our stay, they were very accommodating and helpful.

Cons:

Nothing! All great!

2026-08-13 • via Nuitee