Best Western Courtview Hotel

Hotels
•
Independent
8.6 (267 reviews)
3370 East Battlefield, Springfield, Missouri, 65804 , Springfield , US
1-417-520-6200

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Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Terrace
Continental breakfast
Designated smoking area
Outdoor pool - seasonal
Outdoor furniture
Picnic area
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Cleanliness issues
Poor room conditions
Bad breakfast

Categories

Cleanliness
8.33
Several guests noted cleanliness issues including holes in walls and an unkempt shower.
Service
9.6
The front desk staff were described as very nice and helpful despite issues with the booking.
Location
9.34
Good location close to the highway, convenient for travel.
Room Quality
7.79
Rooms were outdated with maintenance issues noted by guests.
Amenities
8.32
Facilities were described as lacking and the breakfast was not well received.
Value for Money
8.78
Guests felt the experience did not match expectations for the price.
Food and Beverage
7.33
Free breakfast received negative feedback and was considered terrible by guests.
Overall Experience
9.3
Mixed experiences with some positives but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:07

Property Description

Discover comfort and convenience at Greenstay Inn & Suites CourtView, your ideal getaway in Springfield.

Recreational Amenities: Take advantage of our invigorating 24-hour fitness center and relax in our seasonal outdoor pool. Whether you want to break a sweat or soak up the sun, we’ve got you covered!

Complimentary Breakfast: Start your day right with our delicious complimentary continental breakfast served on weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM. Fuel your adventures with a hearty meal to keep you energized.

Comfortable Accommodations: Unwind in one of our 107 air-conditioned rooms, each equipped with refrigerators, microwaves, and complimentary Wi-Fi. Enjoy the convenience of a desk and a cozy atmosphere designed to feel like home.

Don't miss out on an opportunity to relax and explore—book your stay at Greenstay Inn & Suites CourtView today!

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 7 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGF

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 267 reviews
Cleanliness: 8.33
Service: 9.6
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 9.3
B
bradfordm117 • Family
6
Good stay - bad breakfast
Pros:

I was disappointed in breakfast. The hotel was clean. Everything worked and the staff were helpful and friendly.

2026-02-17 • via Tripadvisor
B
Betty • family
10
Pros:

Great stay

2025-10-11 • via Nuitee
D
Daniel
10
Pros:

Highly rated for a reason

2025-10-11 • via Nuitee
R
Robert
8
Pros:

Nice people, good breakfast. Not so good fitness area, it shares space with building materials…

2025-10-10 • via Nuitee
M
Matthew
8
Pros:

Good stay for the price. Some of the furniture in the bedroom was well-worn. Breakfast was fine. Overall happy with my experience.

2025-10-09 • via Nuitee
J
Jamie
10
Hidden gem
Pros:

If I stay in Springfield again, it will definitely be here!

2025-10-08 • via Nuitee
R
Ronald • family
10
Pros:

Our room was very clean and we had access to all the things we needed when traveling. We didn't have time to use the pool or exercise room due to our schedule, but we will most likely stay here again in the future.

2025-10-07 • via Nuitee
J
John
10
Pros:

Staff was great, breakfast was good, no issues

2025-10-06 • via Nuitee
L
LaTasha
10
Pros:

The staff was amazing especially Debbie and the fact that the pool was still open in October was amazing for my and her friend!!! We loved the hotel and had a great stay and will be back soon!!!

2025-10-06 • via Nuitee
R
Roshi
10
Pros:

No

2025-10-05 • via Nuitee
I
Ike
10
Pros:

Very friendly staff and clean property. I’d stay again.

2025-10-04 • via Nuitee
Y
Yuliia • family
8
Pros:

Nice clean place where my family and I stayed for a night. Friendly staff.

2025-10-04 • via Nuitee
J
John
10
Peaceful nights rest
Pros:

Great location, friendly staff, nice and quiet.

2025-10-03 • via Nuitee
C
chris
10
Pros:

great staff

2025-09-30 • via Nuitee
D
Danny
8
Pros:

It was a great stay.

2025-09-30 • via Nuitee
C
Claudia
6
Pros:

Under construction so place was a little out of sorts. Considering the construction hotel was still trying to make stay good.

2025-09-29 • via Nuitee
S
Shannon • partner
10
Pros:

Our room was clean and everything we needed was readily available. The breakfast didn’t have a bunch of options but if you’re trying to save money then it’s the way to go. We did have a couple in the room next to us that fought every single day but I can hardly fault the hotel for that, just know that the walls are kinda thin lol. All in all it was a wonderful stay and the staff was amazing.

2025-09-29 • via Nuitee
K
Kathie
6
Pros:

The Greenstay in Springfield Missouri was being updated.The gray color of the room was depressing Our friends booked with Hotels.com and were supposed to have the same motel as we had, but the person on the 800 number barely spoke any English, and our friends were booked two exits up the road. You need to hire English-speaking people! I will not use Greenstay anymore, and neither will our friends. The front desk people were very nice, although when they tried to work with the 800 number, they had the same problem when they tried to resolve the booking error issue. This is totally unacceptable.

2025-09-28 • via Nuitee
W
William • family
10
Pros:

Nice room with nice people. Enjoyed my stay!

2025-09-28 • via Nuitee
K
Kimberley • family
4
Pros:

Property was under construction in lobby which would have been fine, but room conditions were not good. There was a hole in the wall, the shower was handicap accessible but not safe. Handicap shower chair was torn and rusted, mat on shower floor so gross did not use shower at all. Did not need handicap acessible but only room left. There was also panel over sink that was not attached and clothing sticker stuck to wall housekeeping overlooked. Informed front desk but only stayed one night vs 2 night booking. Did not get refund and stayed elswhere 2nd night.

2025-09-27 • via Nuitee