Best Western Plus University Park Inn & Suites

Hotels
•
Best Western Plus
8.3 (147 reviews)
2500 University Blvd., Ames, Iowa, 50010 , Ames , US
+1 515-296-2500

listing image 1
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Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Golfing nearby
Fireplace in lobby
Hiking/biking trails nearby
Television in common areas
Free breakfast
Smoke-free property
Pool umbrellas
See all facilities

Review Highlights

Pros:
Walkable to stadium/campus
Friendly and helpful staff
Strong hot breakfast
Hot tub / pool available
Clean and comfortable rooms
On-site 24-hour convenience store
Pet-friendly
Cons:
Intermittent WiFi outage reported
Occasional housekeeping/maintenance lapses (dirty towels, running toilet)
Hallways could use refreshing
Elevator temporarily out of service
At least one report of poor front-desk responsiveness

Categories

Cleanliness
7.6
Generally reported as clean (clean rooms, bathrooms), though there was at least one instance of dirty towels/maintenance issues that lowered confidence slightly.
Service
8.7
Mostly praised — staff described as extremely helpful, friendly and accommodating (including with a guest's dog); one report of an indifferent front-desk response was an outlier.
Location
8.7
Frequently noted as very convenient — walkable to the stadium and close to campus, safe area and easy access to local destinations.
Room Quality
8.3
Rooms described as comfortable, quiet and updated with good mattresses; occasional minor issues (e.g., elevator outage, hallways needing refresh).
Amenities
8.4
Positive mentions of hot tub, pool, 24-hour convenience store on site and other amenities; elevator outage noted but not critical for two-floor property.
Value for Money
8.1
Seen as affordable and good value by multiple guests, with several saying they would stay again — overall slightly above average value perception.
Food and Beverage
8.3
Breakfast repeatedly praised (hot meal each morning, good options); generally described as a strong point of the stay.
Overall Experience
8.3
Overall sentiment is positive with many guests very satisfied (would stay again, impressed by property), though isolated negative experiences impacted some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Recreational Opportunities: Enjoy our indoor pool, spa tub, and fitness center.

Complimentary Breakfast: Start your day right with our complimentary continental breakfast.

Featured Amenities: Benefit from complimentary wired internet access, a business center, and 24-hour front desk.

Don't miss out on the perfect stay at Best Western Plus University Park Inn & Suites.

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DSM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 80

  • Pets

    Pet max weight (per pet) in kg is 36

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 147 reviews
Cleanliness: 7.6
Service: 8.7
Location: 8.7
Room Quality: 8.3
Amenities: 8.4
Value for Money: 8.1
Food and Beverage: 8.3
Overall Experience: 8.3
V
Valerie • family
10
Pros:

Loved the hot tub! Beautiful atmosphere!

2025-10-10 • via Nuitee
J
James • family
8
Pros:

The only negative is that the wifi was down for both days we stayed. Although the staff contacted the Internet provider the problem never got solved during our stay.

2025-10-08 • via Nuitee
T
Todd
10
Pros:

24 hours convenient store in same lot was fantastically convenient...and great food!

2025-10-05 • via Nuitee
B
Bridget
10
Pros:

Staff is extremely helpful and friendly. Lots of options available for drinks in the morning with your free breakfast. My only wish would be that the breakfast time lasted later on the weekends. People tend to sleep in a little bit more on the weekend and I got up just as breakfast was ending. Not ideal.

2025-10-04 • via Nuitee
B
Billie • partner
10
Pros:

We stayed for an Iowa State football game and liked that we had an easy walk to the stadium so didn't have to worry about the stress of parking. The breakfast was great, the staff were friendly, and the rooms and public spaces were well kept.

2025-10-03 • via Nuitee
A
Andrea • pet
10
Pros:

The staff was very kind to me and my Doberman. They took really great care of us. Room was clean, air conditioning worked great, parking was close and no issues finding a spot. Great area for Sarge to go potty. Everything was great! I will definitely be staying here again!

2025-10-02 • via Nuitee
J
Jesse
10
Pros:

Nice spot

2025-09-26 • via Nuitee
W
William
10
Pros:

A comfortable & welcoming atmosphere. Excellent breajfast.
Very good mattress

2025-09-11 • via Nuitee
B
Brittany • family
10
Pros:

Hotel was quiet and clean. It was convenient for what we were there in town for.

2025-09-05 • via Nuitee
K
Kami • family_with_children
10
Pros:

Close to the stadium and easily could have walked.

2025-09-01 • via Nuitee
L
Linda
10
Great hotel near campus
Pros:

The front desk service was exceptional. We enjoyed visiting with the receptionist and she was so helpful with recommendations. The elevator was out of service while we were there but since it is only two floors it wasn't that big of an issue. We enjoyed being able to walk to the football stadium, avoiding the parking hassles!

2025-08-31 • via Nuitee
E
Eugene • family
8
Pros:

Need a keyed entrance I the middle or both ends for easier access

2025-08-24 • via Nuitee
I
Iliana • family
10
Pros:

It's a great hotel, close to the university and shipping. Quiet and safe area.

2025-08-24 • via Nuitee
N
Ned
10
Pros:

Super convenient to campus

2025-08-20 • via Nuitee
T
Tracey
2
Care less about you
Pros:

They were just horrible and greedy in everyday. I am telling all my college friends families, fraternities and volleyball teams about how poorly we were treated

2025-08-17 • via Nuitee
Y
Yvonne
10
Pros:

I

2025-08-11 • via Nuitee
G
Grant
10
Great 5 day stay!
Pros:

What a wonderful trip we had. Staff was always so friendly and helpful. Breakfast was fantastic! Hot meal every morning.

2025-08-04 • via Nuitee
C
COLBY
8
Pros:

Id rather not

2025-08-03 • via Nuitee
R
Ruth • family
10
Pros:

Comfortable layout for king rooms, with separate sofa area and bed area. Quiet, updated.

2025-07-27 • via Nuitee
T
tricia
8
Pros:

Clean and breakfast was decent!

2025-07-23 • via Nuitee