SONO Moon Nagoya

Hotels
8.1 (3497 reviews)
Nakamura-ku Meieki 4-22-21 , Nagoya , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location near Nagoya/Meitetsu station
Good value / affordable pricing
Friendly and helpful staff
Clean, modern rooms and comfortable beds
Convenient simple breakfast (bread and coffee)
Efficient room layout (e.g., bedside switches, elevated bed for luggage)
Cons:
Rooms are very small, especially for three guests
Inconsistent cleanliness in some rooms (dust, spiderwebs, unclean bathtub)
Limited breakfast variety and short breakfast hours
No on-site parking and no additional facilities
Weak/spotty internet in rooms reported
Some room fixtures (shower) had issues (e.g., only hot water)

Categories

Cleanliness
7.2
Mixed mentions — many reviewers said rooms were clean and bright, but several reported dust, spiderwebs, and a not-fully-clean bathtub, so cleanliness is slightly below ideal.
Service
8.9
Staff frequently described as very helpful and friendly; one instance of attentive support (providing towels when room not serviced) supports a strong service rating.
Location
9.2
Consistently praised — close to Nagoya/Meitetsu station and nearby points of interest, convenient access even in rain; clear strength of the property.
Room Quality
7
Rooms are modern and efficiently designed but repeatedly described as very small—especially for triple occupancy—and can feel cramped; layout and bed comfort are positives.
Amenities
7.2
Minimal facilities: simple breakfast (bread/coffee), no parking, no additional hotel facilities; practical but limited amenities.
Value for Money
9
Multiple reviewers called out the hotel as good value or inexpensive for the location and quality, making value perception notably positive.
Food and Beverage
7.5
Breakfast is simple (small variety of breads and coffee) and generally liked for taste, but some found it too limited and with short service hours.
Overall Experience
8.8
Overall positive stays: clean, convenient, good staff and beds, balanced by small room sizes and some cleanliness/amenity limitations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 03:10

Property Description

Convenient Location
Compass Hotel Nagoya -Former At Inn Hotel Nagoya- is perfectly situated in the Nakamura Ward district, just a stone's throw away from Nagoya Station and the bustling city centre. Guests can easily explore popular attractions such as Oasis 21, Nagoya Castle, and Aeon Mall Atsuta, all within a few kilometers from the hotel.

Excellent Amenities
This 3-star hotel prides itself on providing top-notch amenities including a 24-hour front desk and convenient luggage storage facilities. Stay connected with complimentary high-speed WiFi throughout the property, ensuring you're always connected during your stay.

Nearby Attractions
With Nippon Gaishi Hall and Nagashima Spa Land in close proximity, guests can easily attend events or enjoy a fun day out. And with Nagoya Airport just a short drive away, your travel convenience is guaranteed.

Experience comfort and convenience at Compass Hotel Nagoya -Former At Inn Hotel Nagoya-. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.1
Based on 3497 reviews
Cleanliness: 7.2
Service: 8.9
Location: 9.2
Room Quality: 7
Amenities: 7.2
Value for Money: 9
Food and Beverage: 7.5
Overall Experience: 8.8
Y
YITING • extended_group • tw
8
2026-10-24 • via Nuitee
P
Paloma • extended_group • co
7
2026-10-24 • via Nuitee
H
Hjallen • solo_traveller • se
9
Pros:

Amazing location! Staff was very kind and everything was good, free small breakfast in the morning!

2026-10-21 • via Nuitee
B
Benjamin Thomas • family_with_children • jp
8
2026-10-15 • via Nuitee
A
Abran • couple • ca
7
Nagoya
Pros:

Good little breakfast, quiet area

Cons:

Very small "triple" room, don't have a place for your lugguage other than under the bed. Their isn't much of a spot to put your toothbrush either.

2026-10-15 • via Nuitee
M
Min Tzu • extended_group • tw
8
2026-10-15 • via Nuitee
S
suttipong • extended_group • th
10
น้องพนักงาน น่ารัก ช่วยเหลือดีมาก
Pros:

ใกล้ สถานนี้รถไฟ รถbus ทำเลดี ราคาดีสุดๆในย่านนี้แล้วมี อาหารเช้าเบาๆให้ด้วย

2026-10-15 • via Nuitee
S
Sylvia • couple • fr
9
Bon emplacement
Pros:

L’emplacement et la taille de la chambre double supérieure.

Cons:

Petit déjeuner trop basique et personnel peu compétent pour le transfert des bagages malgré une bonne volonté.

2026-10-13 • via Nuitee
H
hirobumi • solo_traveller • jp
6
Pros:

清潔感あり
受付スタッフが親切

Cons:

⚫空調機、温度.風向き.等の設定がしづらい
⚫椅子が一つしか無い

2026-10-12 • via Nuitee
B
Beatrice • extended_group • gb
9
2026-10-12 • via Nuitee
D
Defencearrow • solo_traveller • nl
7
2026-10-12 • via Nuitee
E
Elizabeth • family_with_children • ph
9
2026-10-12 • via Nuitee
K
Karen • solo_traveller • fr
7
Pros:

Le rapport qualité prix

Cons:

Le petit déjeuner n'était pas à la hauteur de mes attentes. J ai pris mon petit déjeuner à l extérieur

2026-10-11 • via Nuitee
Y
Yerzhan • couple • kz
7
Pros:

Прекрасная локация, всё в шаговой доступности, станция метро в одном, метров 300. Персонал супер, очень приветливые и отзывчивые. Особо отмечу Шырын , нашу кыргызскую сестрицу , инглиш, японский, русский - свободно. Очень чисто

2026-10-09 • via Nuitee
R
Rolf • couple • ch
9
Pros:

Der kleine Roboter der auf unser Gepäck aufgepasst hat, war einfach süss!
+ gratis Gepäck deponieren
+ zentral und trotzdem ruhig
+ Kaffee aus Jura-Kaffeeautomat

2026-10-08 • via Nuitee
Y
Yoshiaki • solo_traveller • jp
7
2026-10-07 • via Nuitee
M
Malika • solo_traveller • kz
10
2026-10-07 • via Nuitee
S
Syouko • solo_traveller • jp
6
2026-09-19 • via Nuitee
斉藤 • solo_traveller • jp
7
Pros:

新しくてとても綺麗でした
朝食のサービスもこれで十分だと思います😊

Cons:

駐車場の契約が無いのが残念
（駅近だからしょうが無いかと思いますが）

2026-09-19 • via Nuitee
A
Adamíčková • solo_traveller • cz
2
2026-09-19 • via Nuitee