SONO Moon Nagoya

Hotels
8.1 (3497 reviews)
Nakamura-ku Meieki 4-22-21 , Nagoya , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location near Nagoya/Meitetsu station
Good value / affordable pricing
Friendly and helpful staff
Clean, modern rooms and comfortable beds
Convenient simple breakfast (bread and coffee)
Efficient room layout (e.g., bedside switches, elevated bed for luggage)
Cons:
Rooms are very small, especially for three guests
Inconsistent cleanliness in some rooms (dust, spiderwebs, unclean bathtub)
Limited breakfast variety and short breakfast hours
No on-site parking and no additional facilities
Weak/spotty internet in rooms reported
Some room fixtures (shower) had issues (e.g., only hot water)

Categories

Cleanliness
7.2
Mixed mentions — many reviewers said rooms were clean and bright, but several reported dust, spiderwebs, and a not-fully-clean bathtub, so cleanliness is slightly below ideal.
Service
8.9
Staff frequently described as very helpful and friendly; one instance of attentive support (providing towels when room not serviced) supports a strong service rating.
Location
9.2
Consistently praised — close to Nagoya/Meitetsu station and nearby points of interest, convenient access even in rain; clear strength of the property.
Room Quality
7
Rooms are modern and efficiently designed but repeatedly described as very small—especially for triple occupancy—and can feel cramped; layout and bed comfort are positives.
Amenities
7.2
Minimal facilities: simple breakfast (bread/coffee), no parking, no additional hotel facilities; practical but limited amenities.
Value for Money
9
Multiple reviewers called out the hotel as good value or inexpensive for the location and quality, making value perception notably positive.
Food and Beverage
7.5
Breakfast is simple (small variety of breads and coffee) and generally liked for taste, but some found it too limited and with short service hours.
Overall Experience
8.8
Overall positive stays: clean, convenient, good staff and beds, balanced by small room sizes and some cleanliness/amenity limitations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 03:10

Property Description

Convenient Location
Compass Hotel Nagoya -Former At Inn Hotel Nagoya- is perfectly situated in the Nakamura Ward district, just a stone's throw away from Nagoya Station and the bustling city centre. Guests can easily explore popular attractions such as Oasis 21, Nagoya Castle, and Aeon Mall Atsuta, all within a few kilometers from the hotel.

Excellent Amenities
This 3-star hotel prides itself on providing top-notch amenities including a 24-hour front desk and convenient luggage storage facilities. Stay connected with complimentary high-speed WiFi throughout the property, ensuring you're always connected during your stay.

Nearby Attractions
With Nippon Gaishi Hall and Nagashima Spa Land in close proximity, guests can easily attend events or enjoy a fun day out. And with Nagoya Airport just a short drive away, your travel convenience is guaranteed.

Experience comfort and convenience at Compass Hotel Nagoya -Former At Inn Hotel Nagoya-. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.1
Based on 3497 reviews
Cleanliness: 7.2
Service: 8.9
Location: 9.2
Room Quality: 7
Amenities: 7.2
Value for Money: 9
Food and Beverage: 7.5
Overall Experience: 8.8
A
Adamíčková • solo_traveller • cz
2
2026-09-19 • via Nuitee
斉藤 • solo_traveller • jp
7
Pros:

新しくてとても綺麗でした
朝食のサービスもこれで十分だと思います😊

Cons:

駐車場の契約が無いのが残念
（駅近だからしょうが無いかと思いますが）

2026-09-19 • via Nuitee
S
Syouko • solo_traveller • jp
6
2026-09-19 • via Nuitee
S
soulhealer • solo_traveller • sg
8
Friendly staff and great experience
Pros:

The staffs are friendly and helpful, especially check in and check out. The room is comfortable and clean. The facilities including washing machine, bar, etc. I truly enjoy the great experience. Thanks.

Cons:

-nil-

2026-09-16 • via Nuitee
Y
yoshiko • extended_group • jp
10
Pros:

清潔です

Cons:

特に無し

2026-09-16 • via Nuitee
Z
Zuzanna • extended_group • gb
8
2026-09-16 • via Nuitee
H
HSIN LING • extended_group • tw
10
2026-09-14 • via Nuitee
M
Miyuki • solo_traveller • jp
9
Pros:

清潔感があり、朝軽食があるところ。

Cons:

特になし

2026-09-14 • via Nuitee
A
Atsuko • solo_traveller • jp
5
Pros:

清潔感
ウォーターサーバーがある

Cons:

無料とはいえ朝食が貧相すぎる。ない方がマシかも。

2026-09-14 • via Nuitee
I
Isshiki • solo_traveller • jp
10
とても親切な対応
Pros:

チェックインの際もとても親切に丁寧に対応してくださったり、朝食も美味しいパンを頂けました。また愛知へ行った時は利用したいです。ありがとうございました！

2026-09-13 • via Nuitee
J
Jose Enrique • solo_traveller • es
1
2026-09-12 • via Nuitee
佩姍 • extended_group • tw
8
飯店附近即有超商可以購物，棒
Pros:

位置不錯，交通跟吃飯很方便

Cons:

嗯⋯房間小，28吋行李無法輕易打開，需要先開一半，推進床下方後，才能完整展開行李箱，但這在訂房時已有評估過，尚可接受！

2026-09-11 • via Nuitee
T
Tam Do Thi Minh • family_with_children • vn
9
Tốt
Pros:

- Vị trí rất trung tâm, khoảng cách đến các ga tàu điện ngầm từ 250m - 900m tùy ga (ga Nagoya khoảng 650m), xung quanh có nhiều trung tâm mua sắm, cửa hàng tiện lợi và quán ăn nhậu. Rất thuận tiện
- Khách sạn gọn gàng, sạch sẽ, thái độ phục vụ của nhân viên rất tốt
- Bữa sáng chỉ là bữa ăn nhẹ với bánh mỳ, bơ, mứt, cafe và nước trái cây.
- Vòi hoa sen cực mạnh, phòng tắm không rộng nhưng cũng không quá hẹp.

Cons:

Phòng 3 người với 1 giường đôi và 1 giường đơn, rất chật chội. có lối đi giữa 2 giường thì để bộ bàn ghế nhỏ, không đủ chỗ để vali, phải nhét vào gầm giường. Nhưng khi mở ra để lấy đồ hơi khó khăn. Theo tôi, phòng này chỉ nên để 1 giường đôi là phù hợp

2026-09-11 • via Nuitee
D
DOS SANTOS • solo_traveller • fr
5
Pros:

Bon emplacement

Cons:

L'optimisation est le maître mot du Japon mais dans cet hôtel, on atteint le summum.
Nous étions 3. Les lits prennent l'intégralité de la chambre. Pas de place pour les valises.
Autant dire que nous avons augmenté nos compétences en Tetris.
Petit déjeuner très sommaire , gourmands s'abstenir

2026-09-10 • via Nuitee
S
Sharmaine • extended_group • ca
8
Good for only 2 people. Otherwise, it was a great stay
Pros:

Very nice location! Close to many places to eat :)

Cons:

The room was a bit narrow, considering there was 3 of us. There was barely any space to walk and put our luggage.

2026-09-10 • via Nuitee
L
Laura • extended_group • es
8
2026-09-10 • via Nuitee
Y
YOKO • extended_group • jp
8
2026-09-09 • via Nuitee
香保理 • solo_traveller • jp
8
大雨で助かりました
Pros:

部屋に椅子が2つあったこと、ベッドが広い部屋だったこと

Cons:

部屋に髪の毛が落ちてて清潔感が少しなかった

2026-09-09 • via Nuitee
Y
Yuna • solo_traveller • jp
7
2026-09-07 • via Nuitee
D
daniela • extended_group • it
8
Buon ricordo del pernottamento
Pros:

Colazione buona ma poca scelta rispetto a standard europei ed anche a standard giapponesi.comunque di buona qualità

Cons:

L'assortimento della colazione

2026-09-07 • via Nuitee