Holiday Inn Express Hotel Fort Campbell-Oak Grove by IHG

Hotels
•
Holiday Inn Express
8.3 (255 reviews)
12759 Fort Campbell Boulevard , Oak Grove , US
+1 270-439-0022

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good, well-stocked breakfast
Friendly and helpful staff
Quiet location and convenient to interstate
Rooms sometimes spacious and ready on arrival
Well-lit parking and easy access
Generally good value for a budget stay
Cons:
Inconsistent cleanliness: hair, mildew/mold smell, urine odor reported
Beds very firm/hard
Broken/slow amenities: juice machine, slow coffee, very slow elevator
Room issues: water-damaged cabinetry, dust, mildew in shower
Lack of USB outlets and other modern conveniences
Reservation/room type mismatch (no queen beds available for some)

Categories

Cleanliness
7.2
Mixed reports: several guests praised how clean rooms and bathrooms were, but multiple reviews describe hair in sheets, mildew/mold smells, faint urine odors, dust on furniture and water damage in refrigerator cabinetry.
Service
8.6
Generally positive: multiple mentions of friendly, helpful and polite front desk staff (named staff praised, staff provided juice when machine was broken). A few reports of unfriendly check-in staff reduce the score slightly.
Location
9.2
Convenient and quiet: described as easy to get to, handy to the interstate, quiet with minimal road noise and a well-lit parking lot.
Room Quality
6.4
Mixed to negative: some rooms described as spacious and ready on arrival, but frequent complaints about very firm/hard beds, small rooms, oily floors, water-damaged cabinetry, mildew in showers and disruptive noise from other guests.
Amenities
7.6
Functional but imperfect: breakfast was consistently praised; however issues noted with a broken juice machine, slow coffee machine, a very slow elevator and lack of USB outlets in rooms.
Value for Money
8.9
Generally good value for a budget stay according to several guests (one explicitly said it was well worth the money), though a minority felt it was not worth it due to cleanliness and room-quality issues.
Food and Beverage
9.6
Strength of the property: breakfast repeatedly described as good and well stocked; minor notes about slow coffee service but breakfast strongly positive overall.
Overall Experience
8.9
Overall positive for many travelers: consistent Holiday Inn Express experience, quiet and helpful staff; however a number of guests reported significant cleanliness and room comfort issues that lowered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
This Oak Grove gem boasts an indoor pool and fitness center, perfect for unwinding after a long day of travel or work.

Modern Amenities for a Pleasant Stay
Each room at Holiday Inn Express Hotel Fort Campbell-Oak Grove is thoughtfully equipped with a microwave, fridge, and coffee maker. Enjoy entertainment on a 32-inch flat-screen cable TV and stay connected with free Wi-Fi.

Delight in Delicious Offerings
Start your day right with a hot breakfast featuring eggs and cinnamon rolls. Don't miss out on the complimentary manager's reception offering a selection of beverages and snacks.

Book your stay now and experience the perfect blend of comfort and convenience at Holiday Inn Express Hotel Fort Campbell-Oak Grove.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

8.3
Based on 255 reviews
Cleanliness: 7.2
Service: 8.6
Location: 9.2
Room Quality: 6.4
Amenities: 7.6
Value for Money: 8.9
Food and Beverage: 9.6
Overall Experience: 8.9
J
Jackson • family_with_children • us
10
2026-11-05 • via Nuitee
L
Lydia • couple • us
9
2026-11-04 • via Nuitee
D
Darrel • couple • us
10
Pros:

Very clean and great breakfast that was well stocked. quick and easy check in with very friendly staff. rooms were clean and didn't smell odd like most places.

2026-10-16 • via Nuitee
L
Louis • couple • us
10
Friendly staff and suitable accommoda
Pros:

Limited but good

Cons:

Juice machine was broken. Staff ensured some juice was available.

2026-10-15 • via Nuitee
H
Heath • family_with_children • us
4
Cons:

Previous occupants hair can be found all around room including in bed sheets. A mold or mildew smell in room. Refrigerator cabinet was water damaged and falling off on edges. Floor was oily and bathroom door had a towel from previous occupancy still hanging in bathroom.

2026-10-12 • via Nuitee
M
Meghan • couple • us
9
It was nice for a budget stay and the staff was helpful and polite
Pros:

It was easy to get to and it wasn’t difficult getting around.

Cons:

The elevator was extremely slow. The beds were way too firm

2026-10-12 • via Nuitee
C
Crimaldi • solo_traveller • us
8
2026-10-12 • via Nuitee
T
Threasa • extended_group • us
10
I will stay here again.
Pros:

How spacious the room and bathroom was. It was very clean.

2026-10-07 • via Nuitee
B
Biondo • solo_traveller • us
6
Pros:

Easy access

Cons:

List is to long

2026-09-13 • via Nuitee
D
Daviana • family_with_children • us
10
Pros:

It was clean and nice. Customer service was amazing, I love staying here.

Cons:

The protest was very clean!

2026-09-09 • via Nuitee
J
John • extended_group • us
9
Pros:

Room was ready at 3pm when we arrived.
Room was clean and did not have any hint of cigarette smoke

2026-09-08 • via Nuitee
T
Trissel • solo_traveller • us
10
2026-09-06 • via Nuitee
T
Tony • couple • us
5
The breakfast made up for the hard beds!
Pros:

Breakfast

Cons:

The beds were hard as a brick. Also had a kid above my room jumping off the bed onto the floor from 11pm - 230am it was a long night!

2026-08-31 • via Nuitee
L
Lauren • couple • us
7
2026-08-31 • via Nuitee
B
Bookmom17 • Family • Kansas City, Missouri
10
Quiet, clean, good breakfast
Pros:

This hotel was quiet, clean, and had a good breakfast in the lobby. The location is handy to the interstate but didn’t get a lot of road noise. The front desk staff were friendly and helpful. I liked that the parking lot was well lit. It delivered the consistent experience I hope for from a Holiday Inn Express. Would stay again when traveling through this area.

2026-08-17 • via Tripadvisor
D
David • couple • us
3
Pros:

The room was much smaller than expected. The coffee machine took way to long to work.

2026-08-13 • via Nuitee
T
Tamla • couple • us
1
Pros:

I did not check in the front desk person was not kind . I will not recommend this hotel. Customer service is very important

2026-08-12 • via Nuitee
T
Tracy • couple • us
10
2026-08-09 • via Nuitee
J
John • couple • us
10
Really nice experience. Well worth the money
Pros:

Bed Food

Cons:

Nothing It was much better than expected

2026-08-08 • via Nuitee
S
Stephen • couple • us
9
Thanks for a peaceful stay
2026-08-03 • via Nuitee