Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Warm welcome from staff
Good breakfast quality
Cons:
Cleanliness issues
Room maintenance problems
Poor communication on complaint resolution

Categories

Cleanliness
7.89
Issues mentioned regarding worn flooring, unpleasant odors, and general cleanliness problems.
Service
9.86
Received a warm welcome; staff attempted to address issues promptly.
Location
9.9
Location is suitable and convenient, no negative comments noted.
Room Quality
8.35
Some rooms had issues such as leaking and outdated fittings.
Amenities
8.88
Basic amenities met expectations but missed some key items like cold drinks.
Value for Money
8.84
Perceived as lacking given past experience and issues encountered.
Food and Beverage
9.39
Breakfast was good; however, some items were served cold.
Overall Experience
8.86
Recent stays did not meet expectations set by previous experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:51

Property Description

Luxurious Stay in Liverpool

Prime Location: Situated in the heart of Liverpool, The Dixie Dean Hotel offers air-conditioned rooms, a shared lounge, and free WiFi, providing the perfect base for exploring the city.

Top-Notch Amenities: Enjoy the convenience of luggage storage, a hot tub for relaxation, and a 24-hour front desk for all your needs during your stay.

Delicious Dining Options: Start your day right with a variety of breakfast choices, including buffet, continental, and Full English/Irish options, ensuring a satisfying meal before you head out to explore the nearby attractions.

Experience the best of Liverpool at The Dixie Dean Hotel. Book your stay now for an unforgettable trip!

Important information:

Please note if you choose the Quadruple or Junior Suites these room types are located on the lower ground floor and do not have windows.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 4114 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 8.86
K
karenhX7765MU Friends getaway
10
Fabulous
Pros:

Beautiful hotel lovely room and cosy reception.staff we're polite especially a girl called Aleisha and staff on f&b. Tasty breakfast and lots of choice.rooms we're good value

2026-07-03 via Tripadvisor
V
V4929BDamyd Couples
10
brilliant anniversary stay
Pros:

Had a lovely stay with my partner for our anniversary, the location is brilliant it’s close to everything. Staff were so helpful on directions giving us some amazing ideas on activities to do during our stay.

Breakfast was superb wonderful choice on the buffet and accommodated for veggie sausages and fried eggs. Breakfast staff were very helpful and chatty!

2026-07-03 via Tripadvisor
M
melissalE7326EQ Friends getaway
10
Post meal cocktails
Pros:

Went in for a drink after visiting a nearby restaurant. Great cocktails and service.
Lady on reception showed us a few rooms as we expressed an interest in staying.
Some lovely pictures of the great man and Everton legend Dixie

2026-07-01 via Tripadvisor
1
13halliej Family
10
Amazing highly recommended
Pros:

Staff was amazing breakfast was lovely room was very big and very clean i will be back again
in the future location was amazing very close to city centre bernie was very helpful with directions hopefully see youse all soon

2026-06-30 via Tripadvisor
4
481carlyt Family
10
Definitely worth a stay!
Pros:

Such a perfect location, right in the centre, everything is no more than a 10 minute walk.

The hotel is quirky and very relaxed, the rooms are spacious, clean and comfortable with air conditioning. Some bits need a bit of a spruce up but with a hotel steeped in such an amazing history and its location, those things really don't matter!
Great value for money too. Would definitely recommend and will be visiting again.

Special thank you for my son's birthday card, a lovely little touch 💙

2026-06-30 via Tripadvisor
J
jackieb96 Couples
10
Wedding anniversary trip
Pros:

A great hotel. It is very central to everything, we were able to walk everywhere. Room was lovely, staff friendly and the buffet breakfast was excellent.

2026-06-29 via Tripadvisor
I
Ilovesmekitty Couples
10
Great city stay
Pros:

This room was huge. I could sprint from one side to the next!

The beds were super comfy.

Bathroom had a spa bath which was super relaxing.

All the staff we encountered were lovely.

The buffet breakfast was tasty.

I'd read some reviews beforehand about the cosmetic issues, mouldy windows etc. But this is to be expected with such an old building. I found the glass paneling over the original windows made the room super quiet. You would not think you were in a busy city!

I liked the Dixie dean theming.

Thank you. I'll deffo be staying again :)

2026-06-29 via Tripadvisor
X
Xxkxx79 Couples
10
True Gem.
Pros:

As soon as we walked in we was greeted by Jimmy who gave us a very warm welcome, he kindly let us leave our bags until check in was available. We really enjoyed our stay everything was perfect. Melanie is such a lovely woman, a true gem to Dixy Dean, Melanie went over and beyond for us especially as on my birthday night she arranged for our champagne to be in an ice bucket once we returned in after dinner. Just by the service provided especially by Melanie we will definitely be back. Thank you for a wonderful stay x

2026-06-28 via Tripadvisor
D
davidkC3327NK Couples
10
Great stay
Pros:

Perfect location & good friendly attentive staff
Room was clean and good Atmosphere in general good value for money

Melanie was a loverly lady always very helpful a special thanks to you hospitality needs more like you 🫡

2026-06-28 via Tripadvisor
D
darrellr325 Couples
10
Anniversary celebrations
Pros:

Great location, close to city centre, walking distance to attractions. Great welcoming team, above & beyond on our stay, room was perfect for what we needed, extra treat was the spa bath was amazing!
Melanie was extremely helpful in advising us on our Journey home, checking transport & making our journey back was guaranteed.
Thank you all.

2026-06-27 via Tripadvisor
3
363lainiew Friends getaway
10
Amazing stay
Pros:

Stayed at this hotel had pre theatre drinks hotel is fabulous staff are lovely very welcoming. Cocktails on form and reasonably priced will definitely be booking again.

Very central to all attractions minutes walk to the theatre would definitely recommend

2026-06-25 via Tripadvisor
J
jordanmZ9111MF Friends getaway
10
Fantastic atmosphere and service!
Pros:

Met up with some friends for drinks before the foo fighters concert and the atmosphere was great. They had some foo fighters music on and the staff were very welcoming!

2026-06-25 via Tripadvisor
M
M5283TWdavidp Solo travel
10
Perfect way to set you up for the day!
Pros:

My train was delayed so decided to walk in for a breakfast - what a great move. Lovely warm welcome, prompt service and a wonderful full English to set me up for the day! Adding poached eggs rather than the scrambled which were part of the buffet selection was no problem, nor were the constant coffee and orange juice top ups. Great value too. Recommended.

2026-06-25 via Tripadvisor
L
L8484CSvincentd Friends getaway
10
Stag weekend
Pros:

Stayed in the hotel last weekend 19th to 21st June. Very happy with my experience. Staff were so helpful and courteous. The room was comfortable and breakfast was lovely. I hope to return to Liverpool again with my wife as the whole Liverpool experience was wonderful and will look to book into the Dixie Dean hotel also.
Vincent

2026-06-23 via Tripadvisor
J
joefY8883UY Family
10
gorgeous hotel
Pros:

stayed on the 1st floor room was absolutely beautiful and all staff was very kind and it was a warm welcoming when walking in to reception thanks for a unbelievable stay will definitely be back

2026-06-23 via Tripadvisor
C
crystalmD4510AT Friends getaway
10
12 sleeper cave
Pros:

stayed in the 12 sleeper cave with my friends for a hen party was a brilliant experience will definitely do it again beautiful restaurant breakfast was great and lovely staff throughout the whole building beautiful reception area very clean and tidy and up to my standards will be definitely be back

2026-06-21 via Tripadvisor
D
D7638XQdebraw Family
10
Birthday weekend
Pros:

We had a lovely time there to celebrate our birthdays, staff are very friendly, rooms are amazing and everything was clean and tidy and the breakfast is also very good

2026-06-21 via Tripadvisor
U
U8607IDcharlottej Family
10
brilliant stay
Pros:

Visited for a family party and stayed here the weekend, stayed in the dixie previously and the experience is always amazing. will be back x

2026-06-20 via Tripadvisor
K
K4214UAsharons Family
8
Great stay
Pros:

Location of this hotel was amazing . It was close by to the theatre as we went to watch the bodyguard. The hotel room was huge. 2 massive beds for 2 people both were very clean and comfortable. We couldn’t find the tea facilities but found them in the wardrobe. Might be better to put it on the huge table as you walk in . We had to put it on the bedside table as no plugs close by. The bathroom again was amazing. 2 x roll top baths and a jet bath with a shower above. The bathroom was clean and plenty of towels however the bathroom did have an awful smell like musty?. I couldn’t really explain the smell and the flooring wasn’t the bed but we did enjoy our stay and would probably return the breakfast was lovely and plenty of it. All staff were polite and helpful

2026-06-18 via Tripadvisor
K
katecQ2275OY Friends getaway
2
Not great
Pros:

Complete dirty hole!! Arrived a few weeks ago for a hen party stayed in room 106! Firstly our booking was for 3 rooms of 6, luckily there was only 4 of us because this room would not have slept 6! Whole room smelt like damp and needed serious upgrading! The shower was a trickle when set to warm you could have peed harder! Reported this to reception and the girl was nothing short of rude! Sent someone to look at the shower didn’t believe them and came herself. Set the shower to cold and told us it was working but when turned to warm it was a trickle, after some back and forth she said she would get someone to come on the Saturday and fix the shower. Lo and behold it was never fixed! Wouldn’t recommend this hotel to anyone there is nothing luxury about it! Given the negative experience the hotel is in a great location and central to everything.

2026-06-17 via Tripadvisor