The Vermont Hotel Newcastle

Hotels
8.1 (5016 reviews)
Castle Garth , Newcastle upon Tyne , gb

Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Great location
Good breakfast
Cons:
Noisy at night
Issues with room comfort
High charges for rooftop bar

Categories

Cleanliness
7.86
Rooms were very clean, but some rooms had issues.
Service
8.33
Staff were lovely and very helpful.
Location
8.87
Great location, very suited for access to activities.
Room Quality
7.32
Some rooms were not good looking and had issues.
Amenities
7.85
Good facilities in room and nice decor.
Value for Money
8.31
Excellent value for money, given the rate.
Food and Beverage
8.36
Breakfast was very good and fresh.
Overall Experience
7.93
Generally a comfortable and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:41

Property Description

Prime Location with Stunning Views

Luxurious Accommodations

Fine Dining and Relaxing Atmosphere

Come experience the elegance of The Vermont, Newcastle's only 4-star independent hotel. Situated next to The Castle, with picturesque views of Newcastle Cathedral and both the Tyne and Millennium Bridges, our hotel offers a gym, free Wi-Fi, and complimentary parking. Just a short walk from the bustling shopping district and lively nightlife, our Manhattan-style tower provides easy access to the vibrant Quayside area and Newcastle Rail Station. Each room is equipped with modern amenities, including a TV, fully-stocked minibar, work desk, and free tea and coffee. Indulge in exquisite dining at Maven Restaurant with stunning Tyne Bridge views, or unwind at Redwood Bar by the cozy fireplace. Book your stay today for a truly unforgettable experience.

Important information:

Please note that the breakfast price is only valid if you purchase it when booking. It will cost GBP 14.95 if bought at the hotel.

When booking 6 rooms or more, different policies and additional supplements will apply. Free on site parking is subject to availability and is operated on first come first served basis only.

Please note that this property can accommodate late check-out for an additional cost of GBP 10 per hour after 11:00, subject to availability.
Upon check-in at the Vermont Hotel a pre-authorization of GBP £50.00 per night will be taken on your credit card to cover any extras or damages incurred during your stay for your room.

The release of this authorization on either credit or debit card may take up to 7-14 working days to appear on your bank transactions no extra charges should apply.

Sky Lounge available for private hire only. We do not accept same sex leisure parties of more than 6 people. Hotel does not accept hen or stag groups. Group bookings of 10 or more rooms are not accepted Onsite car parking is limited and operated on a first come-first served basis, parking is charged at £10.00 per card per day.

Please contact concierge on arrival to make arrangements.

Please note, parking applies only to guests of the Vermont Hotel. The closest car park for guests staying at the Vermont Aparthotel is located on Dean Street, approx. 2 minutes’ walk.

Please note on arrival all guests will be asked to present a credit or debit card for payment. Should your room have been prepaid you will still be asked for a chip-pin card preauthorisation of £50 per night contactless, Apple pay or any form of virtual card will not be accepted for this.

This is released back onto your pending balance providing none of our other services within the hotel have not been utilized and will appear back in your available balance within 14 days depending on your bank. This will open up a line of credit for bar, restaurant, room service or mini bar facilities.

Please note for guests staying at the Vermont Aparthotel, the preauthorisation is £100.00 for a 1 bedroom apartment and £200.00 for a 2 bedroom apartmentIn the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 5016 reviews
Cleanliness: 7.86
Service: 8.33
Location: 8.87
Room Quality: 7.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 7.93
extended_group gb
10
2026-04-18 via Nuitee
C
Carla couple gb
10
2026-04-18 via Nuitee
A
Alan couple gb
9
2026-04-18 via Nuitee
B
Brian couple gb
9
2026-04-18 via Nuitee
S
Sarah couple gb
7
Lovely hotel, food and staff. Shame about the music ruining our night/sleep.
Pros:

Breakfast was lovely. Plenty of selection. The hotel was beautifully decorated. The rooms were nice.

Cons:

Our room wasn't ready upon arrival.
We got upgraded to a suite on the 9th floor but we were not made aware of the noise that would come from the rooftop bar, which only stopped at 1am.

2026-04-17 via Nuitee
S
shaun couple gb
10
2026-04-17 via Nuitee
S
Susan couple gb
8
Great as usual
Pros:

Like everything about the Vermont. It is our "go to" when staying in town. Room looked directly on to the railway from one window and castle from the other.

We didn't hear a sound from the trains and had a great night sleep.

Cons:

In our opinion, the rooms could now do with an upgrade.

2026-04-16 via Nuitee
J
Jane couple gb
10
2026-04-16 via Nuitee
J
Jayne solo_traveller gb
10
Pros:

A beautiful hotel, well worth the money

Cons:

Nothing

2026-04-16 via Nuitee
M
Martin couple gb
9
A little gem of a hotel with fantastic staff
Pros:

All very good

Cons:

Parking is always a challenge

2026-04-16 via Nuitee
R
Richard couple gb
8
2026-04-16 via Nuitee
H
Harley solo_traveller gb
1
Says unrivaled on their advertising. This is everything but
Pros:

The staff were helpful

Cons:

The key cards didn’t work. The advertised sauna didn’t work. There was dirt in the room. The room was very dated.

2026-04-15 via Nuitee
G
Graham Davies solo_traveller gb
6
Good Staff, terrible for noise though!!
Pros:

Location was really good and all the staff were so helpful

Cons:

The noise from the next room was ridiculous, walls must be paper thin, also the room was really small

2026-04-15 via Nuitee
A
Ashley couple gb
10
Overall it was really good and the staff there amazing they brought my husband a card and plate of cakes for his birthda
Cons:

There was maintenance work at the elevator in the morning that woke us up as it started at 9am

2026-04-15 via Nuitee
D
David couple gb
2
Very disappointing stay
Pros:

The comfort of the bed and the bath etc

Cons:

The Drilling in maintenance works beginning from 8.30 am without warning.. The none disclosure that room service could not be added to bill and had to be paid at the door. The staff being very dismissive if me when I mentioned this. The fact I haven't my £50 deposit back yet. 10 hours after check out. The fact that they tried to get me to buy breakfast when I had already paid for it as part of the package. The fact that there was a request by me for the room which was agreed via email but not delivered

2026-04-15 via Nuitee
J
joy solo_traveller gb
7
2026-04-15 via Nuitee
W
William couple gb
3
Been there about 40 times but will never return
Pros:

Service is extremely poor
Untrained staff (when you can find them)

Cons:

Service or lack of

2026-04-14 via Nuitee
J
Julie couple gb
9
Pros:

Ideally located, love the decor, staff are really friendly.

2026-04-14 via Nuitee
J
Jenna couple gb
9
2026-04-14 via Nuitee
N
Nigel extended_group gb
10
First class stay with easy access to both Newcastle and the Quaside
Pros:

Warm honest welcome, safe parking. Paul couldn’t do enough to help , great stay topped off with a full English,

Cons:

Only down side could be the ongoing work updating the property but this had no effect on our great experience.

2026-04-13 via Nuitee