The Vermont Hotel Newcastle

Hotels
8.1 (5016 reviews)
Castle Garth , Newcastle upon Tyne , gb

Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Great location
Good breakfast
Cons:
Noisy at night
Issues with room comfort
High charges for rooftop bar

Categories

Cleanliness
7.86
Rooms were very clean, but some rooms had issues.
Service
8.33
Staff were lovely and very helpful.
Location
8.87
Great location, very suited for access to activities.
Room Quality
7.32
Some rooms were not good looking and had issues.
Amenities
7.85
Good facilities in room and nice decor.
Value for Money
8.31
Excellent value for money, given the rate.
Food and Beverage
8.36
Breakfast was very good and fresh.
Overall Experience
7.93
Generally a comfortable and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:41

Property Description

Prime Location with Stunning Views

Luxurious Accommodations

Fine Dining and Relaxing Atmosphere

Come experience the elegance of The Vermont, Newcastle's only 4-star independent hotel. Situated next to The Castle, with picturesque views of Newcastle Cathedral and both the Tyne and Millennium Bridges, our hotel offers a gym, free Wi-Fi, and complimentary parking. Just a short walk from the bustling shopping district and lively nightlife, our Manhattan-style tower provides easy access to the vibrant Quayside area and Newcastle Rail Station. Each room is equipped with modern amenities, including a TV, fully-stocked minibar, work desk, and free tea and coffee. Indulge in exquisite dining at Maven Restaurant with stunning Tyne Bridge views, or unwind at Redwood Bar by the cozy fireplace. Book your stay today for a truly unforgettable experience.

Important information:

Please note that the breakfast price is only valid if you purchase it when booking. It will cost GBP 14.95 if bought at the hotel.

When booking 6 rooms or more, different policies and additional supplements will apply. Free on site parking is subject to availability and is operated on first come first served basis only.

Please note that this property can accommodate late check-out for an additional cost of GBP 10 per hour after 11:00, subject to availability.
Upon check-in at the Vermont Hotel a pre-authorization of GBP £50.00 per night will be taken on your credit card to cover any extras or damages incurred during your stay for your room.

The release of this authorization on either credit or debit card may take up to 7-14 working days to appear on your bank transactions no extra charges should apply.

Sky Lounge available for private hire only. We do not accept same sex leisure parties of more than 6 people. Hotel does not accept hen or stag groups. Group bookings of 10 or more rooms are not accepted Onsite car parking is limited and operated on a first come-first served basis, parking is charged at £10.00 per card per day.

Please contact concierge on arrival to make arrangements.

Please note, parking applies only to guests of the Vermont Hotel. The closest car park for guests staying at the Vermont Aparthotel is located on Dean Street, approx. 2 minutes’ walk.

Please note on arrival all guests will be asked to present a credit or debit card for payment. Should your room have been prepaid you will still be asked for a chip-pin card preauthorisation of £50 per night contactless, Apple pay or any form of virtual card will not be accepted for this.

This is released back onto your pending balance providing none of our other services within the hotel have not been utilized and will appear back in your available balance within 14 days depending on your bank. This will open up a line of credit for bar, restaurant, room service or mini bar facilities.

Please note for guests staying at the Vermont Aparthotel, the preauthorisation is £100.00 for a 1 bedroom apartment and £200.00 for a 2 bedroom apartmentIn the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 5016 reviews
Cleanliness: 7.86
Service: 8.33
Location: 8.87
Room Quality: 7.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 7.93
G
Gemma couple gb
10
2026-03-28 via Nuitee
A
Anthony couple gb
10
Great stay over, wonderful staff, couldn’t fault anything
Pros:

Location and customer service

Cons:

Nothing

2026-03-28 via Nuitee
N
Niall extended_group gb
10
A Quality Experience
Pros:

The hotel is close to everything, including the train station, the staff are super friendly and the rooms are top rate. Its a quality experience to stay at The Vermont and the only place I would stay in when in Newcastle

2026-03-27 via Nuitee
S
Sean solo_traveller gb
8
2026-03-26 via Nuitee
O
Oliver solo_traveller gb
10
2026-03-26 via Nuitee
J
Julia couple us
9
Loved it, very comfortable and clean, nice staff. Restaurant wasn’t open the evening we were there.
Pros:

The bed was very comfortable and clean.

Cons:

Confusing that it is on different levels for different entrances, but that’s because it sits on a hill

2026-03-26 via Nuitee
P
Peter couple gb
5
2026-03-26 via Nuitee
J
james solo_traveller ie
7
Pros:

Location was excellent. Breakfast was lovely. Staff very helpful even let me check in earlier

Cons:

Steam room sauna not working . The room on the 10th floor was very noisy at night disco going on over head. Only one lift working

2026-03-26 via Nuitee
L
Lee extended_group gb
9
Fantastic stay. Will be back.
Pros:

Great location - Lovely buildings and rooms.

Great staff.

2026-03-26 via Nuitee
J
Jane couple gb
10
Great
Pros:

All of it

Cons:

It was all great

2026-03-25 via Nuitee
D
Dale couple gb
7
Perfect location little touches could be elevated
Pros:

Perfect location. Nicely appointed and decorated. Professional and polite staff.

Cons:

Fell a little short of what could reasonably expected. Very intrusive noise from music on the Saturday evening until 6am (didn’t seem to be coming from outside—I went outside to check) poor quality pillows. Food at breakfast wasn’t very nice (over seasoned to the point of being inedible smashed Avocado, concentrate juices rather than fresh, and mass produced standard of cooked breakfast).

2026-03-24 via Nuitee
G
Graham couple gb
7
Despite its failings it is favourite hotel in Newcastle
Pros:

A hotel with stylish features and friendly receptionist and concierge. Great location to explore quayside and surrounding area

Cons:

One of the lifts was out of action , therefore waiting time was expected. However on 2 occasions staff were transporting dirty cutlery from one floor to the next whilst we were inside. Second occasion two maintenance men were moving a rusty old bbq from ground floor. Instead of allowing us as guests to go first they simply got in the lift. We ended up walking up 6 floors to our room. It was also dismay to find that breakfast was now buffet and not waiter service, the food was overcooked and/or luke warm at best.

2026-03-24 via Nuitee
L
Lisa extended_group gb
9
2026-03-23 via Nuitee
S
Steven solo_traveller gb
9
2026-03-23 via Nuitee
T
Thomas solo_traveller gb
6
Expected a little bit of a hugher standard
Pros:

The decor
The location
Lift down to the quayside
The staff are polite and the hotel bar does a good range of drinks and is open late.

Cons:

Door did not lock, hard push could open it without a key card from the outside. Inside the lock mechanism was worn and stiff, so couldnt fully lock.

TV poor reception and mirror function didnt work.

Hard dryer burnt out, sounded on its last legs when wife turned it on, couple seconds after smokey and went off. Was replaced after going down to reception but had to follow up with a call, 45mins for a replacement, not ideal when getting dressed and dinner reservation to make.

2026-03-23 via Nuitee
M
Moira couple gb
7
Good for a short stay in Newcastle.
Pros:

Lovely public areas & easy access to the quayside via a lift.
A short walk from the train station.

Cons:

The bathroom needs updating. It had a fixed shower head on the wall over the bath.
Also it was hard to regulate the room temperature.

2026-03-22 via Nuitee
V
V couple gb
3
1 day
Pros:

Breakfast was the worst breakfast I ever eaten ,and wasnt worth a fiver let alone what i was charged

Cons:

breakfast and room cleanliness

2026-03-22 via Nuitee
S
Susan couple gb
10
2026-03-22 via Nuitee
C
Constance couple gb
6
2026-03-22 via Nuitee
J
June couple gb
10
Pros:

Location

Cons:

Roof top bar closed ...

2026-03-22 via Nuitee