The Vermont Hotel Newcastle

Hotels
8.1 (5434 reviews)
Castle Garth , Newcastle upon Tyne , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Great location
Good breakfast
Cons:
Noisy at night
Issues with room comfort
High charges for rooftop bar

Categories

Cleanliness
7.86
Rooms were very clean, but some rooms had issues.
Service
8.33
Staff were lovely and very helpful.
Location
8.87
Great location, very suited for access to activities.
Room Quality
7.32
Some rooms were not good looking and had issues.
Amenities
7.85
Good facilities in room and nice decor.
Value for Money
8.31
Excellent value for money, given the rate.
Food and Beverage
8.36
Breakfast was very good and fresh.
Overall Experience
7.93
Generally a comfortable and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:41

Property Description

Prime Location with Stunning Views

Luxurious Accommodations

Fine Dining and Relaxing Atmosphere

Come experience the elegance of The Vermont, Newcastle's only 4-star independent hotel. Situated next to The Castle, with picturesque views of Newcastle Cathedral and both the Tyne and Millennium Bridges, our hotel offers a gym, free Wi-Fi, and complimentary parking. Just a short walk from the bustling shopping district and lively nightlife, our Manhattan-style tower provides easy access to the vibrant Quayside area and Newcastle Rail Station. Each room is equipped with modern amenities, including a TV, fully-stocked minibar, work desk, and free tea and coffee. Indulge in exquisite dining at Maven Restaurant with stunning Tyne Bridge views, or unwind at Redwood Bar by the cozy fireplace. Book your stay today for a truly unforgettable experience.

Important information:

Please note that the breakfast price is only valid if you purchase it when booking. It will cost GBP 14.95 if bought at the hotel.

When booking 6 rooms or more, different policies and additional supplements will apply. Free on site parking is subject to availability and is operated on first come first served basis only.

Please note that this property can accommodate late check-out for an additional cost of GBP 10 per hour after 11:00, subject to availability.
Upon check-in at the Vermont Hotel a pre-authorization of GBP £50.00 per night will be taken on your credit card to cover any extras or damages incurred during your stay for your room.

The release of this authorization on either credit or debit card may take up to 7-14 working days to appear on your bank transactions no extra charges should apply.

Sky Lounge available for private hire only. We do not accept same sex leisure parties of more than 6 people. Hotel does not accept hen or stag groups. Group bookings of 10 or more rooms are not accepted Onsite car parking is limited and operated on a first come-first served basis, parking is charged at £10.00 per card per day.

Please contact concierge on arrival to make arrangements.

Please note, parking applies only to guests of the Vermont Hotel. The closest car park for guests staying at the Vermont Aparthotel is located on Dean Street, approx. 2 minutes’ walk.

Please note on arrival all guests will be asked to present a credit or debit card for payment. Should your room have been prepaid you will still be asked for a chip-pin card preauthorisation of £50 per night contactless, Apple pay or any form of virtual card will not be accepted for this.

This is released back onto your pending balance providing none of our other services within the hotel have not been utilized and will appear back in your available balance within 14 days depending on your bank. This will open up a line of credit for bar, restaurant, room service or mini bar facilities.

Please note for guests staying at the Vermont Aparthotel, the preauthorisation is £100.00 for a 1 bedroom apartment and £200.00 for a 2 bedroom apartmentIn the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 5434 reviews
Cleanliness: 7.86
Service: 8.33
Location: 8.87
Room Quality: 7.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 7.93
L
Lorraine • couple • gb
10
Thoroughly enjoyable and would stay again
Pros:

A lovely hotel with plenty of seating areas on the ground floor. Room was superb.
Staff fantastic.

2026-07-11 • via Nuitee
A
Atta • couple • be
8
2026-07-11 • via Nuitee
L
Lisa • couple • gb
3
Disappointing
Pros:

Location

Cons:

Facilities /clubs closed on both nights for private functions and was not informed

2026-07-10 • via Nuitee
N
Neal • extended_group • au
10
Warm, comfy, old style hotel, with really pleasant and helpful staff.
Pros:

It delivered on what it promised and made us all feel welcome and close to all the key spots.

Cons:

Had an old world feel about it; noted it was about to undergo renovations.

2026-07-10 • via Nuitee
M
Michael • couple • gb
8
Pros:

Great hotel

Cons:

Parking Charged

2026-07-10 • via Nuitee
M
Miriam • solo_traveller • gb
9
Good quality ,great location ,great toon and people .
Pros:

Nice lounges ,great location and all staff very nice and had good suggestions on where to go and see .

Cons:

Everything for us was good for us .

2026-07-09 • via Nuitee
K
kristien • solo_traveller • gb
10
Pros:

Roof top bar
Rooms nice with stocker mini bar
Very clean
Polite staff and helpful

Cons:

Nothing

2026-07-09 • via Nuitee
L
Lindsey • couple • gb
7
Nice hotel and good location. I appreciate hotels need work done from time to time but putting us directly below the noi
Pros:

The hotel itself is beautiful, very good location and nice big rooms

Cons:

There was renovation work going on during our stay so we were woken up early every morning. It would have been nice to have been rewarded of this

2026-07-09 • via Nuitee
M
Mary • couple • gb
8
Enjoyable
Pros:

Room layout good, spacious
Staff are attentive and willing to assist.
Good breakfast

Cons:

As the hotel knows its decor is dated
There is no safe or complimentary bottled water

2026-07-09 • via Nuitee
C
Claire • couple • gb
3
Very disappointing
Pros:

The staff were very helpful and welcoming. Pariticularly Holly. The bar area downstairs was relaxed and beautifully decorated and gave high expectations for the hotel.

Cons:

The bar food was not the standard you would expect in a hotel, the roof top bar was closed (in summer on a beautiful day) and no gluten free options on room service - out of gf pizza bases. But it was the room that was so disappointing. Junior suite that was not any bigger than a standard premier inn room. It needed decorating badly (as did the corridors to the room), no air conditioning and no opening windows and a desk fan. Couple of melted twixes to greet us in the room. The bathroom was functional and clean but needed renovating. As did the whole of 8th floor. Such a shame as we chose it based on the hotel website, above others that were the same price if not cheaper, but would definitely not choose it again.

2026-07-09 • via Nuitee
B
Brooke • couple • gb
10
Pros:

The look and how attentive the staff were when my door had malfunctioned

2026-07-08 • via Nuitee
D
David • couple • gb
7
Very overpriced- poor communication to people booking
Pros:

The staff are fantastic especially lily in the restaurant and Gareth the concierge

Cons:

The noise on Saturday night was ridiculous. The room smelt musty. Very dated. Charged us incorrectly for late checkout at £20 instead of £10. Told need to fill a form in for a refund!! Accepted a drink from the bar instead. Very money orientated - £20 a day to park when there are cheap car parks nearby. Lovely Sunday lunch overshadowed by a very rude party of Italians who proceeded to move all the tables around us to accommodate their party. Paid for late checkout but we were woken up at 8am by the workmen hammering above us. No mention of this on the site and no apology from the hotel when they had very few people staying there!

2026-07-08 • via Nuitee
N
Natalie • family_with_children • gb
9
Fabulous hotel. Wonderful staff, very helpful and couldn’t do enough for us. Private dining was amazing. Overall, great
Cons:

The rooms were a little warm and we struggled to sleep.

2026-07-08 • via Nuitee
T
Tanya • solo_traveller • gb
10
Lovely Hotel
Pros:

Lovely Location perfect to get to where you want to visit in Newcastle staff friendly and welcoming room so clean well worth a visit

Cons:

Nothing not to like

2026-07-07 • via Nuitee
L
Loribeth • family_with_children • us
9
Pros:

This room was fun. Excellent location in this lively city. The room was nice and quiet. It was clean and very pretty.

2026-07-07 • via Nuitee
R
Richard • family_with_children • gb
8
2026-07-06 • via Nuitee
G
Glynis • couple • gb
8
2026-07-06 • via Nuitee
R
Rachel • solo_traveller • gb
9
We had a lovely stay with very helpful staff.
Pros:

The staff were so helpful

Cons:

Nothing

2026-07-06 • via Nuitee
S
Sara • couple • gb
8
2026-07-05 • via Nuitee
B
Bridgett • family_with_children • gb
10
2026-07-04 • via Nuitee