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Facilities
Property facilities
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Nightclub
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Fitness facilities (surcharge)
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Ironing service
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Sauna
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Packed lunches
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Non-smoking throughout
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Concierge service
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Allergy-free room
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Kid meals
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Happy hour
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Water park access (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Hosted evening meal (reserve)
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Prime Location with Stunning Views
Luxurious Accommodations
Fine Dining and Relaxing Atmosphere
Come experience the elegance of The Vermont, Newcastle's only 4-star independent hotel. Situated next to The Castle, with picturesque views of Newcastle Cathedral and both the Tyne and Millennium Bridges, our hotel offers a gym, free Wi-Fi, and complimentary parking. Just a short walk from the bustling shopping district and lively nightlife, our Manhattan-style tower provides easy access to the vibrant Quayside area and Newcastle Rail Station. Each room is equipped with modern amenities, including a TV, fully-stocked minibar, work desk, and free tea and coffee. Indulge in exquisite dining at Maven Restaurant with stunning Tyne Bridge views, or unwind at Redwood Bar by the cozy fireplace. Book your stay today for a truly unforgettable experience.
Please note that the breakfast price is only valid if you purchase it when booking. It will cost GBP 14.95 if bought at the hotel.
When booking 6 rooms or more, different policies and additional supplements will apply. Free on site parking is subject to availability and is operated on first come first served basis only.
Please note that this property can accommodate late check-out for an additional cost of GBP 10 per hour after 11:00, subject to availability.
Upon check-in at the Vermont Hotel a pre-authorization of GBP £50.00 per night will be taken on your credit card to cover any extras or damages incurred during your stay for your room.
The release of this authorization on either credit or debit card may take up to 7-14 working days to appear on your bank transactions no extra charges should apply.
Sky Lounge available for private hire only. We do not accept same sex leisure parties of more than 6 people. Hotel does not accept hen or stag groups. Group bookings of 10 or more rooms are not accepted Onsite car parking is limited and operated on a first come-first served basis, parking is charged at £10.00 per card per day.
Please contact concierge on arrival to make arrangements.
Please note, parking applies only to guests of the Vermont Hotel. The closest car park for guests staying at the Vermont Aparthotel is located on Dean Street, approx. 2 minutes’ walk.
Please note on arrival all guests will be asked to present a credit or debit card for payment. Should your room have been prepaid you will still be asked for a chip-pin card preauthorisation of £50 per night contactless, Apple pay or any form of virtual card will not be accepted for this.
This is released back onto your pending balance providing none of our other services within the hotel have not been utilized and will appear back in your available balance within 14 days depending on your bank. This will open up a line of credit for bar, restaurant, room service or mini bar facilities.
Please note for guests staying at the Vermont Aparthotel, the preauthorisation is £100.00 for a 1 bedroom apartment and £200.00 for a 2 bedroom apartmentIn the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
I attended for a work conference so it was convenient
Rooms very dated. Radiator nosey all night. I booked specifically asking for parking and this was not arranged
Location was ok short walk from city centre
Customer service was a joke. Do not give this hotel your card for the security deposit, they repeatedly took money out of our account that we did not authorise and could not seem to get to the bottom as to why it was happening. The duty manager that dealt with this was not nice and only offered an apology when asked for her name and position. Also requested a birthday plate for my husband and bottle of Prosecco before arrival and neither were in the room, when I mentioned it “Irene demanded proof of this request. Her exact words were “I would love to see the proof of this request as this is the first iv heard of it” appalling way to speak to a paying customer, and when showed the “proof” took a picture on her phone and sorry about that. Will never be back and for the price of the stay we could have stayed somewhere like the Dakota which is much nicer. Once we went down for the 3rd time about money repeatedly coming out of our account Andrew was much nicer dealing with it, still couldn’t explain why it was happening but was very nice to us. Offered us a meal which we declined and gave us complimentary breakfast one morning. Although this was a nice gesture we will not be back and would not recommend.
It was very well positioned for where we wanted to be. Close to the railway station and the venue.
Nothing.
Limited bar meals available and unable to charge drinks or food to the room having already authorised a credit card on check in.
Limited choice of bar food as out of season!!
Location
Really clean
Staff where nice
Nice food
Pillows where really hard
Brilliant location, breakfast was fantastic - lots of options. Staff were lovely and accommodating.
The ‘double’ bed were very small.
Staff were very pleasant and friendly. Concierge helped us with parking and information. Room was good, very clean , warm and bed comfortable. Will be happy to stay again.
Only reason I didn't give 10 was the proximity of room to railway line. Noise was not noticeable through the day but we did hear the trains through the night. Not horrendously loud but we were aware.
All good, enjoyed the 1 night we stayed.
Room was ready early.hotel nice and warm on a very cold night.
Breakfast was plentiful. No complaints
Better quality sausage on breakfast buffet.
Location
Breakfast was good
Not enough staff on reception or in the bar
Lift not working
Great hotel, always an enjoyable stay and a great atmosphere in the public areas, bar, restaurant etc
The bathroom sink drained extremely slowly, it needed unblocked.
The location couldn’t have been better, wonderfully close to public transport with truly stunning views to wake up to. The bed was blissfully comfortable, and the room temperature was perfectly balanced, cosy without being stuffy. The staff were exceptional, warm and professional, and impressively quick to respond to any queries or issues.
We stayed in the Presidential Suite for a special occasion, so expectations were high. On arrival we were unable to access the room, and it took around 20 minutes to resolve due to long queues at reception. Other guests appeared to be experiencing the same issue. Once inside, one of the two bathroom toilets was broken and could not be fixed during our stay, which was disappointing.
The bar located above the suite caused noticeable noise, with music in the evening and furniture being moved from around 7am. Guests paying for a premium suite should be made aware of this. The bar experience itself was also underwhelming, with a Pornstar Martini served without the usual shot of prosecco and priced at £14.95, and £40 charged for a bottle of prosecco the night before. Although the suite is spacious with fantastic views, these issues took the shine off what should have been a memorable celebration
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