Baymont by Wyndham Detroit/Roseville

Hotels
•
Baymont Inn & Suites
4.6 (643 reviews)
20675 East 13 Mile Road , Roseville , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Convenient location in Roseville
Front desk clerk helped with a room discount
Cons:
Severe cleanliness issues (roaches, under-bed debris, dirty bathroom/microwave)
Rude or dismissive management response to complaints
Poor/limited breakfast and inconsistently stocked amenities
Room condition problems (bedspread hair, window seal/noise)

Categories

Cleanliness
2
Strongly negative: multiple reports of roaches, filthy tub, dirty microwave, debris under the bed (vapes, unknown residues) and visible hair on bedding.
Service
7.5
Mixed: one front-desk clerk helped with a room discount, but management interaction was reported as rude and dismissive; overall a split impression with some helpful staff but poor managerial handling of complaints.
Location
8.5
Positive: several guests cited the convenient location in Roseville as the primary reason for choosing the hotel.
Room Quality
3
Negative: guests reported dirty fixtures (tub, microwave), apparent pet hair on bedspread, poor window seals letting traffic noise in, and generally unkept rooms.
Amenities
4.3
Below average: limited and inconsistently stocked amenities—missing shower soap, no in-room coffee machine reported, and breakfast items not replenished.
Value for Money
3.5
Negative: multiple guests called the hotel too expensive given the cleanliness and condition; some had to dispute charges after leaving.
Food and Beverage
3
Negative: breakfast described as minimal (waffles and cold cereal only), items gone early and not restocked; overall unsatisfactory.
Overall Experience
5
Mixed-to-negative overall: while location and occasional helpful staff are positives, pervasive cleanliness, room condition, breakfast issues and at least one instance of poor managerial response led to many strongly negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location
Located near motorway I-94, the Baymont Inn and Suites Roseville offers easy access to Detroit city centre and key attractions, including casinos, sports arenas, and parks.

Thoughtful Amenities
Enjoy a complimentary continental breakfast, free wireless internet, and an on-site fitness centre during your stay at the Roseville Baymont.

Comfortable Accommodation
Experience comfortable lodging at this hotel, ensuring an enjoyable and relaxing stay for all guests.

Book your stay at the Baymont Inn and Suites Roseville now to experience convenience, thoughtful amenities, and comfortable accommodation all in one place.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

4.6
Based on 643 reviews
Cleanliness: 2
Service: 7.5
Location: 8.5
Room Quality: 3
Amenities: 4.3
Value for Money: 3.5
Food and Beverage: 3
Overall Experience: 5
C
Carla • solo_traveller • us
4
Never again will I stay here
Cons:

Everything the staff the breakfast they had roaches in the room I reserved

2026-11-01 • via Nuitee
J
Jen • couple • us
7
2026-10-18 • via Nuitee
A
Airrion • family_with_children • us
7
2026-10-16 • via Nuitee
A
Alysa • couple • us
1
2026-10-13 • via Nuitee
P
Peggie • solo_traveller • us
7
Pros:

The location was my reason for choosing this hotel

Cons:

Breakfast was NOT until 9:00.
At 8:30 items were gone and not restocked.

2026-10-13 • via Nuitee
D
Dashauna • family_with_children • us
1
Cons:

So I went to Baymont Wyndham (ROSEVILLE)
Cause I needed a place to stay for the night. Also get some relaxation. Yes I get I had 15 to check the room but I didn’t expect to have to go looking for black tubes w white substances and vapes. Honestly didnt know it was A under the bed cause they are usually blocked off. 4 hours in we back into the room my 2 year old playing she bring the black tube my first thought was oh someone left they’re roll on deodorant, then my kid come back and brings me a vape. I said where are you getting this stuff from she said under the bed As you see in the pictures under the bed was disgusting. I go down to make a complaint and the manager (NERMA) old indi man was the most disrespectful and disgusting person to talk to. Not only did he tell me I can leave without no refund or anything he continues to say you passed your 15 mins and that it was not his fault. He continues to ask me why did I come downstairs to blame him I said im not blaming you but this is a problem if my 2 year old daughter is bringing me these things. If she wasn’t so aware this could have went a totally different way my child could of been in the hospital! He was so rude I couldn’t believe it. NOT TO FORGET THE ROACHES THAT WAS CLIMBING UP THE SINK! This whole experience was the worst ive ever seen! Would not recommend my worst enemy so after your 15 mins pass THEY DO NOT CARE ABOUT YOUR EXPERIENCE AT ALL!!

2026-10-13 • via Nuitee
S
Samuel • couple • us
1
The worst of my life
Pros:

I like the fact that I left n didn’t sleep there

Cons:

It was infested with roaches
Tub was dirty
Microwave was filthy
It was no way in hell I was staying there I had to dispute the charge to get my money back n had to pay extra money for a room at another hotel for the weekend

2026-10-12 • via Nuitee
E
ESTEBAN • solo_traveller • us
1
Pros:

The place is crawling with drug dealers, and the front desk had plexiglass on it. You better not charge for this shit show.

Cons:

The place is crawling with drug dealers, and the front desk had plexiglass on it. You better not charge for this shit show.

2026-09-14 • via Nuitee
M
Margie • solo_traveller • us
6
2026-09-12 • via Nuitee
J
John • solo_traveller • us
1
Human rights violations
Pros:

Nothing

Cons:

The hotel

2026-09-10 • via Nuitee
J
John • solo_traveller • us
1
Pros:

Nothing

Cons:

The hotel is disgusting

2026-09-10 • via Nuitee
B
Bret • couple • us
5
thank goodness it was only 1 one night stay, if more than 1 night would have canceled them
Pros:

the only thing good that I can write about was the convenient location of the hotel for my final destination points which were 1 was north of Roseville and the other point was in the southern part of Roseville, also checking in the clerk did help me into receiving a discount for getting a smaller room and getting a discount for not taking the larger room for just my spouse and me

Cons:

the smaller room only contained 1 small bar of soap for just the sink in the entry way and not in the shower, no Kleenex in the Kleenex are, also the bedspread had what appeared to have dog hair on it, there was no coffee machine in the room to make any coffee in the evening or the morning , the windows had a bad seal so that one heard the highway traffic that was right outside even though we were about 1 block away, no forewarning that the main street was under heavy construction

2026-08-24 • via Nuitee
C
Carl • family_with_children • us
1
2026-08-17 • via Nuitee
F
Felix • extended_group • us
6
2026-08-12 • via Nuitee
H
Helen • solo_traveller • us
1
2026-08-10 • via Nuitee
L
LaPlaunt • family_with_children • us
3
Cons:

Too expensive not clean

2026-08-04 • via Nuitee
F
Fred • solo_traveller • us
3
I'll try someplace else next time.
Pros:

Unimpressed but OK.

Cons:

Breakfast wasn't worth the word Breakfast. Waffles and cold cereal. ONLY. No eggs no sausage no muffins no oatmeal no decaf no bagels nothin!

2026-07-20 • via Nuitee
K
Kevin • family_with_children • us
2
this was my 3rd stay at this hotel, and I have never in my life received such poor customer service!
Pros:

a gas station breakfast like 7 eleven was more enjoyable especially since the hotel wasn't clean. live and dead insects were on all windows under and on beds. etc.

Cons:

equally the unclean environment. having to argue with staff just to receive linen towels and toiletries. the fact that daily staff would void out our key cards anytime I left the building for a short time. and the aggressive and rude manner in which all but two staff members (Eddie maintenance man & older grayish whitenhairrdnfront desk attendant.) treated my self and other "Black, Afro-Latino" guests. housekeeping shooting us away like dogs whenever we inquired about anything. the disrespectful manner in which the female supervisor spoke to all guests as if we were a nuance and luck to be allowed to stay there. many times calling the police in attempt to have myself and others removed from the property. while refusing to return deposits accusing us of anything possible to justify not giving the money back upon checkout. I also didn't like the fact that they were so inconsiderate banging on the door and demanding myself and other guests to open the door immediately around checkout time even if nakedness and showering demanding that we pay or leave!!

2026-07-19 • via Nuitee
S
Schwark • solo_traveller • us
8
2026-07-14 • via Nuitee
R
Reeta • solo_traveller • us
10
2026-07-08 • via Nuitee