KLoe Hotel

Wat een oase van rust middenin de drukte van de stad. De lobby is supergezellig ondanks de industriële aankleding. Het personeel is echt uitermate vriendelijk. Het ontbijt… gewoon TOP! Het is geen buffet, je kan één gerecht en één drankje uitkiezen, maar ze zijn allemaal zó lekker!!!

Top location if you want to walk TRX, Pavilion, KLCC (this one is further). Room looks and feels average (3 star). This time my shower trap was blocked and flooded. Not nice experience. Shampoo and shower gel ran out first day I checked in. Should have done a room check before letting guests check in. But they were apologetic and quick to replenish. Reception staff polite and helpful. Breakfast (add on) is good. My second visit.

The staff were great, breakfast was great.
The little free “old school” Malaysian snacks were a really nice touch.
Cool design, perfectly curated.

Yvonne on reception was incredibly helpful. All staff very friendly. Comfortable beds.

Great boutique hotel. Cool design. Very friendly and helpful staff. Room was comfortable and clean. The rooms are a bit small and the area in the closet made to hold a suitcase isn't really big enough for a big bag but we were able to get a stand for one bag. Better suited to short stays with minimal luggage IMO. Easy access to the attractions in Bukit Bintang, but a bit of a walk to the main shopping and Jalan Alor eat street. We did find some good options pretty close to the hotel though. I liked that it's not a big business oriented hotel with large groups. We started off in a room facing the Main Street which apparently becomes a motorcycle race track late at night. I'd recommend staying on the other side as it's much more quiet. Loved the hotel, just a couple of minuses for the street noise and distance from things. Great value for money too.

Great location, downtown, a few mins walking distance from big shopping centers but at the same time quiet and not overcrowded area. best of both worlds.
Cosy warm and classy atmosphere. love the lobby and common area.
Service is outstanding!! I have high expectations and I was impressed by the service level: really warm, friendly and professional staff. Pro active and will go above and beyond to help and please their customers. Authentic and genuinely nice.
my room was really nice, beautiful view and quiet. it was pristine clean and stylish.
I strongly recommend staying there!
Great value in terms of price and quality

Really lovely hotel. The staff, location, room and amenities (especially Lucky Cafe) were all brilliant. The hotel was a great base for us to explore KL.

Our stay at KLoe Hotel was truly a meaningful and memorable one, and it became more than just a place to rest—it became part of our family’s cherished memories in Kuala Lumpur.

Even before our arrival, the experience was excellent. The hotel responded promptly to every email and was incredibly helpful in addressing our queries regarding accessibility, parking, and room arrangements. Their communication was clear, reassuring, and made planning our trip from Singapore much less stressful.

We drove from Singapore to Kuala Lumpur, and the hotel was easy to locate and navigate to. Traffic around the area was understandably busy at times, but the staff had thoughtfully recommended suitable arrival timings, which helped us avoid the worst congestion. The location is fantastic—many malls, cafes, and attractions are nearby, with several places even within walking distance. During our stay, commuting via Grab was also convenient and hassle-free.

One aspect I especially appreciated was the hotel’s accessibility. My mother uses a wheelchair, and KLoe Hotel made her stay comfortable and manageable. The hotel itself is wheelchair-friendly, with ramps provided for her room, spacious lifts, and sufficient room for easy maneuvering with her travel wheelchair. While some roads outside the hotel were less friendly for wheelchair users, the hotel environment itself felt safe and accommodating. The drop-off point was particularly helpful, and the porter was always attentive and ready to assist us.

The staff truly made our stay special. From the moment we arrived, everyone was warm, welcoming, and genuinely hospitable. Check-in was smooth and efficient, and the porter immediately helped transfer our luggage onto a trolley upon arrival. What stood out most was how sincere the staff were—their hospitality never felt forced or superficial. Conversations felt natural and heartfelt, which gave the hotel a very personal touch. We were also grateful that they did their best to accommodate all three of our rooms on the same floor, making it much easier for our family to stay connected and support one another.

The rooms were wonderful—clean, comfortable, and thoughtfully designed. Both the mattress and pillows were extremely comfortable, allowing us to rest well after long days out. Although earplugs were thoughtfully provided in case of noise, we never needed them, as the rooms were pleasantly quiet. The air-conditioning worked perfectly and I especially appreciated being able to control it directly from the room instead of relying on central air conditioning. The bathroom amenities and toiletries were lovely, and every detail felt carefully considered. I also loved the hotel’s industrial yet green aesthetic—it felt modern, calming, stylish, and practical all at once. There were plenty of power points throughout the room, which made charging devices easy for everyone.

In terms of value, KLoe Hotel is absolutely worth the price. The boutique hotel experience is beautifully done—it has a modern, relaxed vibe that makes checking in and out feel comfortable and stress-free. Parking charges and related details were communicated clearly beforehand, so there were no surprises.

What made this stay especially meaningful was not just the beautiful design or great location, but how cared for we felt throughout the entire experience. Travelling with family, especially with elderly members or loved ones with mobility needs, can sometimes be stressful. KLoe Hotel helped ease that burden with genuine kindness and thoughtful service.

We would definitely return. I would highly recommend KLoe Hotel to families, friends, couples, or anyone looking for a stylish stay with warm hospitality and thoughtful accessibility. Thank you for helping us create such a beautiful memory in Kuala Lumpur.

The location of the hotel is very convenient as it offers quick access to many shopping complexes and eateries in the Bukit Bintang area (about 10-15 min walk).

The atmosphere in the lobby is peaceful and relaxing: the music playing in the background contributed to an altogether tranquil atmosphere. Trees are planted around the hotel, giving the impression that you’re surrounded by nature. The rooms were tastefully decorated, with pastel colours intersecting with natural, wooden patterns. Fresh sheets are provided daily, and communication with the front desk via the room telephone is swift and convenient. The rooms variously overlook the hotel courtyard, the local neighbourhood street, and the city. Overall, a decidedly cozy experience.

The restrooms in the lobby were clean and functional and the soap is very high quality. And the toilets flush. And there’s a swimming pool! We didn’t end up going, but it looks nice!

There is a freshly prepared breakfast every day from 7:30am to 5pm, made to order, so you can stay in bed all day and still enjoy breakfast in the afternoon. The hotel also includes an on-site restaurant, the Mauceri, offering fresh pasta and cozy vibes.

Each room has local snacks popular in Malaysia, like Mamee and rice crackers. Nostalgia distilled into a basket.

The staff were very friendly and attended to our every need. They were also informative and knowledgeable on the Bukit Bintang area; they had many suggestions on where to eat!

Overall, our verdict is that we’ll definitely come again.

KLoé Hotel gets the basics right and then some. From the moment we arrived, it was clear that this is a property that has been thought through carefully. The design is crisp and contemporary without feeling cold, with a sense of personality that sets it apart from the generic business hotels that dominate KL’s mid-range scene. The interiors are nicely put together, the rooms well-appointed, and the overall aesthetic gives the place a boutique feel that punches above its category.

Breakfast deserves a special mention. The spread is generous and well-executed — a good variety of options done properly, rather than the tired buffet fare you often encounter at comparable hotels. Food quality really surprised us. Dishes were fresh, wholesome, and noticeably healthier, far exceeding what we had anticipated.

But what truly elevated our stay was the people. Ahmad is warm, attentive, and seemingly always in good spirits. He has a genuine smile ready every time we crossed paths and went out of his way to be helpful without ever being intrusive.

KLoé strikes a nice balance — stylish enough to feel like a treat, comfortable enough to feel like home, and staffed by people who clearly take pride in what they do. We thoroughly enjoyed our stay and would not hesitate to make this our base again on our next visit to KL.

I loved this stay. It was a perfect location (very central), the atmosphere was super cool and relaxed, the rooms were very clean, quiet, comfortable and well-equipped (with hip design). Great value for the money. Highly recommend.

Hotel is conveniently placed for downtown with all shopping and dining within a 10-15 min walk. Room was comfortable and our rate included breakfast which was tasty. Staff were all very polite and very friendly. If i was returning to KL id stay here again!

Lovely and comfortable surroundings

Cool hotel,
Good location, near restaurants and shopping malls. Room was great and the addition of childhood snacks was great.

Mi è piaciuto molto il design , l’area comune , letto molto comodo e doccia molto valida . La posizione utilizzando Grab e andando a piedi e’ ottima .