KLoe Hotel

Hotels
9.8 (2783 reviews)
227 Jalan Bukit Bintang , Kuala Lumpur , MY

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Excellent Service
Superb Room Quality
Great Amenities
Delicious Food
Cons:
Communication issues at front desk
Location could be better

Categories

Cleanliness
9.6
The rooms were appreciated for their cleanliness which contributed positively to the stay.
Service
10
Mixed feedback, with excellent service from most staff but a significant issue with front desk communication.
Location
9.6
Overall good location, walkable to key areas, but some mentioned it could be better.
Room Quality
10
Rooms are described as superb and well designed, contributing to a comfortable stay.
Amenities
9.6
The hotel offers excellent amenities including well-maintained facilities.
Value for Money
10
The hotel is perceived as providing great value for its quality of service and offerings.
Food and Beverage
9.6
Breakfast received positive reviews for being well-prepared and appealing.
Overall Experience
10
Despite minor issues, the overall experience was fantastic and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:37

Property Description

Luxurious Accommodation and Amenities
Indulge in 4-star luxury at KLoe Hotel, offering stylish rooms with modern amenities like flat-screen TVs and free WiFi.

Outdoor Swimming Pool
Relax by the outdoor pool and soak up the sun while enjoying refreshing beverages from the poolside bar.

Central Location
Conveniently situated near Starhill Gallery and other top attractions, KLoe Hotel is the perfect choice for your Kuala Lumpur getaway.

To experience comfort and convenience in the heart of Kuala Lumpur, book your stay at KLoe Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 2783 reviews
Cleanliness: 9.6
Service: 10
Location: 9.6
Room Quality: 10
Amenities: 9.6
Value for Money: 10
Food and Beverage: 9.6
Overall Experience: 10
K
Khaysha • couple • my
5
Nothing
Pros:

A pretty place to stay in. Breakfast was good. Pretty chill cafe i'd say.

Cons:

Receptionist asked to sign a form. I just wanted to read through what was on it. She said right away it's a non smoking policy. But there are other things to read thru. It'd be fair for me to read first. And shampoo and body wash was empty. Toilet couldn't be flushed. Swimming pool was under maintenance from 5pm. But lack of communication from hotel. Could have contacted me sooner or booking.com instead of letting is know when we arrived there.

2026-10-31 • via Nuitee
J
Jordan • family_with_children • gb
9
Pros:

Clean rooms; cool and arty reception area; decent swimming pool; and quiet enough for a good sleep.

2026-10-31 • via Nuitee
H
Hassan • couple • mv
10
Pros:

Lovely hotel and the staff were wonderful

Cons:

Nothing

2026-10-27 • via Nuitee
A
AYKS8 • family_with_children • my
9
Comfy Stay in KL
Pros:

Clean and cozy
Good location with nice restaurants nearby (walking distance)

Cons:

Parking should be free for guests
There was no body shampoo and filling it up caused inconvenience

2026-10-27 • via Nuitee
A
Azeezaa • couple • my
9
Nice
Pros:

So cozy & nice

Cons:

Green

2026-10-26 • via Nuitee
J
Jun Wei • family_with_children • my
9
Good experience.
Pros:

The staff were very responsive and attentive to our requests. They helped arrange a lovely surprise for our 10th anniversary, complete with decorations and snacks. We really appreciated their thoughtful gesture and excellent service!

Cons:

The greenery wall was not quite what I expected. The plants looked newly planted and were not as lush or dense as I had hoped, making it less ideal for taking photos.

2026-10-26 • via Nuitee
N
Njoud • couple • sa
9
2026-10-24 • via Nuitee
N
Nyawira • solo_traveller • ke
9
Boutique hotel, with an amazing vibe!
Pros:

Kloe Hotel is a vibey boutique hotel, just a 5-10 minute walk from the malls and entertainment centre of Bukit Bintang. The rooms are comfortable and well equipped, with everything you need. As other reviewers have mentioned, the hotel includes super cute little touches, such as Malaysian childhood snacks and postcards. For me, though, the most memorable part of my stay was the people. Everyone on the team made me feel truly welcome and was always on hand to help whenever I needed them. I would return in a heartbeat.

Cons:

There's not much not to like. I didn't spend that much time in the hotel so didn't check out the main (Italian) restaurant on 1st floor but would have appreciated it if the Lucky café at the lobby would have had more breakfast options.

2026-10-21 • via Nuitee
M
MEI LEONG • family_with_children • my
9
Pros:

The bed was comfortable. The room design was contemporary, made you feel warm and at ease.
The aesop toiletries were great!
Walking distance to shopping malls and eateries.
They let me check in early with room availability.
The front office service was great and warm. They greet you every time they see you. The kitchen crew offered to open the door for me using their staff passage so that I did not need to walk to the front door when I came back from shopping.

Cons:

No slippers.

2026-10-21 • via Nuitee
T
Tey • solo_traveller • sg
10
2026-10-16 • via Nuitee
D
Dsouza • family_with_children • sg
8
2026-10-16 • via Nuitee
L
Luce • solo_traveller • ch
9
Great hotel with friendly staff. Rooms is big and comfortable.
Pros:

Design, friendly staff, coffee downstairs, room size, location

Cons:

A bit on the noisy side, due to construction. But did not affect the quality of our stay.

2026-10-14 • via Nuitee
R
Rodney • couple • us
8
Pros:

The lodging is modern and stylish. The staff are really good. The lobby is quite stylish. The breakfast is served in the lobby which turned out to be quite cool. We got to mingle with the other hotel guests. Also, the breakfasts and other meals were delicious. The hotel is walking distance (see comments below) to the Promenade mall, and that fact is a real bonus because this mall is quite nice.

Cons:

The road noise is really bad. The staff gave us earplugs to mitigate the road traffic noise while we were in the room sleeping. The plugds helped, but the noise was still overwhelming. We stayed in the hotel the week of the F1 Grand Prix race in Penang outside Kuala Lumpur, so it might be that the younger drivers were out racing through the city streets at night imitating the professional racers. The race cars created some extreme noise. Also, the road in front of the hotel is very busy, and the weekend we were there, the traffic/pedestrian light on one side of the road was knocked over by a car and did not work. Consequently, the pedestrian lights did not work. This made crossing the streets while walking on our way to the nearby Promenade mall unsafe. We are older, and this was a concern for us. Younger people ran across the street to avoid traffic. We could and cannot run well. Fortunately, the road crews reinstalled new pedestrian street lights within two days and got them functional, but until then, we crossed the streets while walking with trepidation as cars flew by us.

2026-10-14 • via Nuitee
S
SAM • family_with_children • tw
9
2026-10-13 • via Nuitee
W
wan lun • family_with_children • tw
8
這次只有入住三個晚上,地點非常的好;早餐也很美味、富翁體驗也很好😊
Pros:

地點很好

Cons:

廁所排水有點不好

2026-10-13 • via Nuitee
M
Mickael • couple • fr
10
Magnifique découverte cet hôtel !
Pros:

Nous avions la chambre DRAW’ROOM, carrement un loft!
Immense avec une cuisine, salle de dessin salon, une grande chambre et une salle de bains, mur brut tres industriel avec des rangements,
Pas loin de la rue principale à 10mns a pieds des restos,centre commerciaux, aucune insécurité le soir,
Le personnel est vraiment sympa, en particulier RIEYTA à l´acceuil et ADRIN le concierge, merci a eux pour leur gentillesse !
Le petit dej est sympa, plusieurs choix d’assiettes servis sur des tables a partager dans le hall de l’hotel,
Une vraie belle decouverte !

Cons:

Rien

2026-10-11 • via Nuitee
R
Rémi • solo_traveller • fr
9
2026-10-11 • via Nuitee
U
Unaisi • couple • au
9
Great value for money. Helpful staff and do friendly. Perfect location walking distance to shopping centre
Pros:

Great location. Clean hotel space and the rooms were great. Great coffee bar downstairs too.

2026-10-10 • via Nuitee
K
Kim • solo_traveller • uz
9
Overall, I really enjoyed my stay and would definitely recommend this hotel.
Pros:

Loved my stay here! The hotel has an incredible design and a unique concept.
The breakfast was good, the pool was very clean, and there’s a nice space to work on the first floor. The staff were very helpful and responsive, even helping me book a Grab.
It was also a lovely touch that the staff congratulated me on my birthday.

Cons:

I think if you plan to use public transport and travel longer distances, the location might not be the most convenient, as it’s about a 15-minute walk from the nearest bus stop. For me, it wasn’t a problem, as I mostly stayed around the city centre, and taxis are quite affordable. I could also walk to the main attractions, which were around 20 minutes away.

2026-10-07 • via Nuitee
A
Ansie • solo_traveller • my
10
2026-09-18 • via Nuitee