Hampton Inn San Jose Cherry Ave, CA

Hotels
Hampton Inn
8.7 (1036 reviews)
5190 Cherry Avenue , San Jose , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Noisy appliances
Inconsistent cleaning service

Categories

Cleanliness
8.19
There were some comments about room service not being consistent and availability of cleaning.
Service
9.16
Staff were frequently described as friendly and helpful, despite some issues during check-in.
Location
9.01
Multiple reviews highlighted the great location, close to shopping and attractions.
Room Quality
8.65
Rooms were generally well-received, though there were issues with noise from appliances.
Amenities
8.68
Amenities were noted to be good, with suggestions for improvement on breakfast options.
Value for Money
8.64
Overall, guests felt the hotel offered good value for the price.
Food and Beverage
8.39
Breakfast received mixed reviews, with room for improvement but generally positive.
Overall Experience
8.86
Overall satisfaction was high, with guests expressing desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:33

Property Description

Convenient Location
Located just 10 km from the San Jose Convention Center and 32 km from Shoreline Amphitheatre, Hampton Inn San Jose Cherry Ave, CA offers a prime spot for both business and leisure travelers.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, a fitness centre, and a 24-hour front desk. Each room comes equipped with a desk, TV, and private bathroom, ensuring a comfortable stay.

Delicious Dining Options
Start your day right with a buffet or American breakfast offered at the hotel. Additionally, guests can unwind in the shared lounge or explore nearby attractions like the Santa Cruz Beach Boardwalk.

Book your stay at Hampton Inn San Jose Cherry Ave, CA for a seamless and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1036 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.01
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.39
Overall Experience: 8.86
C
Cynthia solo_traveller us
9
Very nice and comfortable
Pros:

Clean and comfortable very well located near where I needed to go in San Jose; free parking and a nice breakfast

Cons:

The air conditioning system was way too loud my first night and the staff told me that the entire building was in the process of renovating all of the air conditioning units so the second night my air-conditioning unit worked perfectly, and it was rich quieter, and I appreciated the attentiveness of the staff to my issue

2026-03-28 via Nuitee
M
michael solo_traveller ph
10
2026-03-25 via Nuitee
M
michael extended_group ph
10
2026-03-25 via Nuitee
C
CHING MING solo_traveller tw
6
Pros:

住宿地點算方便,附近就有一些吃的,稍微走一下還有超市跟麥當勞,64A公車到市區也算方便

Cons:

浴室的水好小,早餐很普通(自製鬆餅是特色但是連續吃幾天會膩)

2026-03-24 via Nuitee
B
Betty extended_group us
10
We will probably stay there again because it’s near a lot of places to eat, and the beds were comfortable
Pros:

We absolutely love the staff and breakfast every morning.

Cons:

The property was nice and quiet and not a lot of people

2026-03-23 via Nuitee
V
Vanda couple us
3
A big waste of money, go somewhere else!
Cons:

I didn’t like the hotel at all. The room was very small and the bed was very uncomfortable. The food for breakfast had no warmer or anything to keep it warm which is not only unhealthy but gross since it was ALL cold. There were like no stations on the tv either and said you have to subscribe to Disney plus or whatever to watch. Also, there is no water pressure in the shower smh.

2026-03-16 via Nuitee
C
Caroline couple us
10
Pros:

The hotel staff was amazing! Breakfast was sooo good and fresh! Beds super comfy and very clean!

2026-03-08 via Nuitee
M
michael extended_group ph
10
2026-03-02 via Nuitee
H
Hoang solo_traveller us
10
2026-02-24 via Nuitee
E
England extended_group us
5
Tech dilemmas for students and remote workers
Pros:

Comfortable room, extra blanket stored in closet for those who like to sleep a little warmer than the others in their party. Very close to a variety of dining choices.

Cons:

Room coffee maker didn't work, clock would not show accurate time despite attempts to adjust it, and issues with logging into the internet via laptop... apparently a common issue according to evening hostess.

2026-02-23 via Nuitee
D
DEREK couple us
10
I HIGHLY RECOMMEND THIS FACILITY!!!
Pros:

OUTSTANDING CUSTOMER SERVICE!!!!

Cons:

NOTHING

2026-02-13 via Nuitee
C
Cam'ren solo_traveller us
10
2026-02-12 via Nuitee
C
Castillo couple us
10
2026-02-10 via Nuitee
M
Mowry solo_traveller us
10
I would stay there again if I needed to excellent service
Pros:

Everything staff was completely professional in courteous

Cons:

There was nothing I didn't like about my stay there

2026-01-29 via Nuitee
R
Raymond couple us
10
2026-01-28 via Nuitee
T
Tracy family_with_children us
8
Pros:

Location was great. Close to lot's of restaurants and stores.

Cons:

We were in room 209 & our heater was not working. I forgot to mention it when we checked out this morning.

2026-01-27 via Nuitee
E
Eve couple us
10
Convenient location and good accommodations
Pros:

Easy access to the freeway. Very nice accommodations

2026-01-24 via Nuitee
E
Eve couple us
10
2026-01-24 via Nuitee
M
Mark solo_traveller us
8
Family visit nearby
Pros:

Location and safety

Cons:

$200 More expensive than expected

2026-01-23 via Nuitee
S
Sara couple ae
10
2026-01-20 via Nuitee