SpringHill Suites by Marriott Wixom Novi

Hotels
•
SpringHill Suites
9 (227 reviews)
49097 Alpha Drive, Wixom, Michigan, 48393 , Wixom , US
1-248-344-9319

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Facilities

Free breakfast
Express check-out
Firepit
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable
Excellent service
Convenient location
Cons:
Limited breakfast options
Bathroom privacy issues

Categories

Cleanliness
9.14
Many reviews mention cleanliness as a strong positive point.
Service
9.11
Multiple guests highlighted excellent service from staff members.
Location
9.15
Guests found the location to be very convenient and appealing.
Room Quality
9.1
Rooms were described as comfortable, spacious, and well-equipped.
Amenities
8.63
Overall a good selection of amenities but could have more variety at breakfast.
Value for Money
9.09
Strong overall value highlighted by guests, noted as worth the price.
Food and Beverage
8.64
Breakfast received positive mentions but feedback suggested more selection could improve the experience.
Overall Experience
9.11
Guests expressed high satisfaction overall with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:29

Property Description

Discover the perfect blend of comfort and convenience at SpringHill Suites by Marriott Wixom Novi.

Recreation and Relaxation
Unwind in our inviting indoor pool and stay fit at the 24-hour fitness center. Whether you're here for business or leisure, our recreation options cater to every need.

Satisfying Start to Your Day
Enjoy a complimentary buffet breakfast served daily, with fresh options perfect for fueling your adventures. Grab a quick bite from our convenient snack bar/deli anytime you need a pick-me-up.

Business and Event Facilities
With a 24-hour business center and versatile conference space, we’re equipped for successful meetings and events. Plus, hassle-free express check-in and check-out ensure a smooth journey from arrival to departure.

Your ideal stay awaits — book your room today!

Important information:

  • Pool access available from 8:00 AM to 11:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 227 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.11
K
Kristyn • extended_group • us
10
Pros:

Location & breakfast options!

2026-06-17 • via Nuitee
J
Joseph • couple • us
10
Pros:

Every thing was super clean very helpful staff and a nice area, they even got a patio outside to grill on

2026-06-08 • via Nuitee
B
Brunell • solo_traveller • us
10
The perfect stay
Pros:

Great customer service. Staff was wonderful n it was nice n clean.

Cons:

Na

2026-05-31 • via Nuitee
I
Ihor • solo_traveller • us
10
2026-04-28 • via Nuitee
Y
Yvette • couple • us
8
Went to visit our son in Michigan.
Pros:

The breakfast was good, the room was clean and comfortable bed and pillows.

Cons:

I stayed for 4 days, but didn't want maid service. I just don't feel comfortable with my things in room, so I called the front desk to ask if they could send fresh towels to my room, they replied with "Thats not how we do it" I let them know about how I don't feel comfortable with maid service and asked if they could just call someone on the floor to bring me towels. They agreed, but sounded bothered, making me feel they were not very hospitable. I have stayed at other hotels and they have always been pleasant and hospitable in this area of service.

2026-04-21 • via Nuitee
M
Michelle • couple • us
8
2026-04-16 • via Nuitee
J
J999JMkevinr • Business
10
Clean hotel perfect location
Pros:

Sherita is amazing and hotel is clean.

2026-04-08 • via Tripadvisor
J
jaredmM8478EF • Business • Chicago, Illinois
10
Greatest business trip ever
Pros:

Sherita was super awesome and super helpful made our stay extra special

2026-04-07 • via Tripadvisor
B
blakecO1701QC • Couples
10
Best receptionist
Pros:

Sherita truly made this experience great. She made sure everything i needed was taken care of.

2026-04-07 • via Tripadvisor
A
archiem684 • Business
10
Great
Pros:

Had a great time. Sherita was awesome!

2026-04-07 • via Tripadvisor
M
Matt • family_with_children • us
7
2026-04-01 • via Nuitee
R
richrI1201KV • Family
10
Springhill Suites has hired high quality Front Desk personnel
Pros:

Sherita was awesome regarding customer service. She worked very hard to resolve our issue with our voucher. Sherita customer skills is refreshing. Her level of customer service is rare today!!
Whoever hired her should be commended. Thank you Sherita for helping me resolve the issue with the voucher and for that glowing smile and attitude.

2026-03-20 • via Tripadvisor
4
490janellh • Business
10
Sherita- GM Phenomenal
Pros:

Sherita has trained, led, executed all aspects of what a phenomenal leader of a company should be. I have watched her for days working alongside of her team, yet leading. An asset to the brand, Marriott

2026-03-18 • via Tripadvisor
N
nowakcar • Solo travel • Lowell, Kent County, Michigan
10
Front Desk Super Welcoming
Pros:

I stay at this hotel when I travel for business to this area. I love how welcoming the staff is. Sherita, especially, is so kind, knowledgeable and helpful. Concierge level service orientation and very professional. I always hope she’s working when I stay.

2026-03-18 • via Tripadvisor
J
jsbias • Business • Scott Depot, West Virginia
10
My Go-To Stay for Work Travel!
Pros:

I’ve stayed at the SpringHill Suites by Marriott Wixom Novi for two nights almost every month over the past 1.5 years, and it’s become my absolute go-to spot whenever work brings me to the area.
The location is fantastic—easy access right off I-96, which makes coming and going a breeze. It’s also conveniently close to several good restaurants and a nice gas station for quick stops.
The hotel itself is always very clean and has a fresh, pleasant smell in both the lobby and the rooms. The modern style looks sharp and up-to-date, and everything feels well-maintained.
The breakfast is solid with good variety and quality—always a nice way to start the day. The workout facilities are a bonus too, especially for longer stays.
What really stands out is the customer service. The team is great overall, but Sherita at the front desk is exceptional—she’s always super friendly, helpful, and genuinely makes sure my stay is pleasant. She remembers regulars and goes out of her way to make things smooth.
Highly recommend this place if you’re in the Wixom/Novi area. I’ll definitely keep coming back!

2026-03-18 • via Tripadvisor
J
jonathanpS7548WB • Business
10
Always a great stay
Pros:

Whenever in town for business, I always stay at this location. Super clean, friendly staff, breakfast is always hot, beds are comfy. Sherita was at the front and she was super smiley, friendly and engaging. Would recommend to anyone to stay at this location and will continue to come back.

2026-03-18 • via Tripadvisor
M
Melodee • family_with_children • us
8
2026-03-06 • via Nuitee
J
Julie • couple • us
10
2026-02-22 • via Nuitee
J
Julie • couple • us
10
2026-02-22 • via Nuitee
T
Travelbaseballfam • Business
8
Always a great breakfast experience.
Pros:

Deborah in the breakfast/kitchen department was excellent. She always had the coffee ready and food hot! This was not the first time we have been here for business. Thanks.

2026-02-01 • via Tripadvisor