SpringHill Suites by Marriott Wixom Novi

Hotels
•
SpringHill Suites
9.1 (266 reviews)
49097 Alpha Drive , Wixom , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple named employees praised)
Clean rooms and common areas (majority of reviews)
Comfortable, plush beds
Excellent breakfast with variety
Convenient location
Spacious suites
Complimentary perks (drink/snack) and useful amenities (patio/grill)
Cons:
Inconsistent cleanliness reported by at least one guest
Pool area issues (unsupervised/noisy children affecting experience)

Categories

Cleanliness
8.7
Mostly praised — multiple reviews note very clean rooms, lobby and dining areas; however one review described the property as 'very dirty and unsanitary', so cleanliness is slightly reduced for inconsistency.
Service
9.1
Strong positive sentiment — numerous named staff (Sherita, Shanika, Trechelle, Byron) were repeatedly called out for friendliness, helpfulness and exceptional service.
Location
9.2
Positive mentions — reviewers noted the location was convenient and suitable for their needs; one review lists 'Location & breakfast options!' specifically.
Room Quality
9.4
Very positive — guests consistently described suites as comfortable and spacious, with plush, comfortable beds and clean rooms.
Amenities
8.9
Generally good — breakfast variety and patio/grill noted positively; pool presence is an amenity but one review cited unsupervised/noisy children, slightly lowering the score.
Value for Money
9
Perceived as good value — complimentary perks (e.g., free drink/snack for rewards sign-up) and accommodating service for events suggest solid value.
Food and Beverage
9.5
Very positive — breakfast repeatedly described as 'great' with a lot of variety and an 'amazing' breakfast experience.
Overall Experience
9
Strong overall sentiment — many glowing endorsements calling it a wonderful place to stay and reasons to return, tempered by isolated cleanliness and pool supervision issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 03:46

Property Description

Modern Accommodation with Convenient Amenities

Convenient Location: Situated in Wixom, just a short distance from popular attractions like Royal Oak Music Theatre and Eastern Michigan University.

Comfortable Stay: Enjoy complimentary perks such as free bikes, private parking, and WiFi, along with access to a shared lounge, 24-hour front desk, and business centre.

Nearby Attractions: Explore nearby destinations like DTE Energy Music Theatre and Ann Arbor Hands-On Museum, ensuring a well-rounded experience during your stay.

Book your stay at SpringHill Suites by Marriott Detroit Wixom for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Location

Guest Reviews

9.1
Based on 266 reviews
Cleanliness: 8.7
Service: 9.1
Location: 9.2
Room Quality: 9.4
Amenities: 8.9
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
R
Rony • family_with_children • us
8
Cons:

Smoke alarm’s light in the room kept flashing, did not seem to indicate anything was wrong, was only obvious in the dark, but disruptive of sleep.

2026-09-05 • via Nuitee
R
Regina • family_with_children • us
8
It was ok
Pros:

The quiet floor and bed

Cons:

I found hair if different places, I don’t want to see anything that doesn’t come from my own body and a stain on the bed skirt.

2026-09-04 • via Nuitee
A
Audrey • family_with_children • us
6
All and all it was a pleasant stay and I would do it again.
Pros:

It was busy. No bread or bagels for quite some time. I like having the hard boiled eggs. And plan yogurt would be nice instead of all that sugary stuff.

Cons:

Got fresh towels but not more coffee pods.

2026-09-02 • via Nuitee
A
Amanda • couple • us
9
2026-08-11 • via Nuitee
S
Stephen • solo_traveller • us
8
The staff alone made it worth the price.
Pros:

The staff is excellent and the room was spacious and clean.

Cons:

N/A

2026-08-10 • via Nuitee
M
Michael • couple • us
8
Clean, comfortable and good location for our needs.
Pros:

The two queen bed suite was comfortable and spacious.

2026-08-08 • via Nuitee
B
Brittany • solo_traveller • us
4
Not clean and staff didn’t address issues
Pros:

I like the property overall but it was very dirty and unsanitary

Cons:

Cleanliness and response to it

2026-08-07 • via Nuitee
T
Tracee • family_with_children • us
9
My stay was comfortable, quiet and convenient for a much needed rest.
Pros:

The breakfast was great because there was a lot of varieties.

Cons:

There was not anything I didn't like about the hotel.

2026-07-10 • via Nuitee
L
Loretta • family_with_children • us
10
Overall, this is a wonderful place to stay. Whether it be short-term or long-term. It's a clean plac
Pros:

The breakfast was amazing. The lobby/dining space was clean and it was nice to be able to fellowship over a good meal. I really also enjoy the beds. They were very comfortable and plush and the room was very clean. The staff was friendly and welcoming and down to earth.

Cons:

Although this had nothing to do with the hotel itself, I didn't like the kids in the pool splashing around. I left the pool area early because the children were not being supervised by an adult and when going in there again, the children were supervised with an adult but she was asleep. We ended up leaving the pool area early because the children were making the experience and unpleasant one.

2026-07-07 • via Nuitee
E
ellishama • Family
10
Great night auditor Shanika
Pros:

Shanika was so pleasant, in my time, the of need we had no electricity in our home for 3 days.She was very nice and assistant and kind to my family. we pappreciate great service.I know how hard it is to be great.Have great service at two in the morning, but she represent our brand very, very well.Go Marriott, thank her so much, and I will come back just for her beautiful smile and kindness.

2026-07-06 • via Tripadvisor
L
Lopez • family_with_children • us
9
2026-07-05 • via Nuitee
D
Devonta • solo_traveller • us
8
2026-06-27 • via Nuitee
D
Dena • couple • us
10
My stay was amazing great staff room was very clean and bed was comfortable.
Pros:

Staff were very pleasant, hotel was very clean, the bed was so comfortable to sleep in. I was given a free drink and snack just for signing up for the Marriott rewards program.

Cons:

Nothing everything was perfect!!!

2026-06-26 • via Nuitee
A
anthonywg2026 • Business
10
SpringHill Wixom is the best.
Pros:

This hotel is the perfect spot to use for business or pleasure. It is one of my national favorites. Sherita may be the best manager in the business. She makes sure everything is pristine.

2026-06-23 • via Tripadvisor
R
R7390JBkenm • Business • Königstein im Taunus, Hesse
10
Great place with great staff
Pros:

Great hotel and staff. Sherita at the desk was very warm and welcoming. She helped us get everything we needed to get our week rolling.

2026-06-23 • via Tripadvisor
B
BaronD_13 • Business
10
Another Great Stay at SpringHill Suites Wixom!!
Pros:

Trechelle, Sherita, and Byron were amazing!! They made sure my stay was very pleasant and were ready to assist, if needed. The room provided everything I needed to get work done, relax and rest well! Very comfortable bed. I stayed here last year for work and was thrilled to come back for another excellent stay. See you next time, SpringHill Suites Wixom Team!! 😊

2026-06-21 • via Tripadvisor
K
Kristyn • extended_group • us
10
Pros:

Location & breakfast options!

2026-06-17 • via Nuitee
R
ricksU5257RQ • Family
10
Best and most accommodating is Sherita at Springhill Suites Novi/Wixom
Pros:

Sherita is and was awesome before our stay when I called great during our Stay Most cordial and accomoding my four sons and families during a fantastic wedding weekend. Thank You so much Sherita. Blessings

2026-06-14 • via Tripadvisor
Y
Y2428FMkateg • Family
10
Sherita is amazing
Pros:

The best receptionist! Sherita!! She is amazing❤️

2026-06-12 • via Tripadvisor
J
johnnyhE7535MA • Friends getaway
10
Sherita was awesome
Pros:

Sherita was friendly, wry helpful and very welcoming!

2026-06-12 • via Tripadvisor