Quartz Hotel & SPA

Hotels
Independent
9 (905 reviews)
Paseo Centenario 4210, Zona Urbana Rio, Tijuana, BC, 22320 , Tijuana , MX

Facilities

Free breakfast
Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Steam room
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Clean rooms
Good breakfast
Cons:
Noise issues
Bed comfort
Spa access confusion
High prices

Categories

Cleanliness
8.59
Guests noted cleanliness but mentioned a smell in one instance.
Service
10
Staff are described as friendly and professional, providing great service.
Location
9.56
Great location, close to amenities, and convenient for travelers.
Room Quality
8.1
Mixed comments on room comfort; pillows and bed quality highlighted as issues.
Amenities
8.55
Spa facilities caused confusion, not fully included for hotel guests.
Value for Money
8.58
Pricing considered a bit high by some guests.
Food and Beverage
9.04
Breakfast variety noted as good; no major complaints.
Overall Experience
9.59
Overall positive experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:26

Property Description

Escape to elegance at Quartz Hotel & SPA, where comfort meets luxury in the heart of Tijuana.

Indulgent Spa Treatments Immerse yourself in relaxation with a range of rejuvenating massages and facials. The on-site spa promises a revitalizing experience that will leave you refreshed.

Vibrant Dining Experiences Satisfy your culinary cravings at Boka, our exquisite restaurant offering a blend of local and international dishes. Enjoy the convenience of 24-hour room service or indulge in a complimentary full breakfast to kick-start your day.

State-of-the-Art Amenities Whether you’re hosting an event or just need to stay connected, our business center and extensive meeting space cater to all your needs. Relax by the outdoor pool, unwind in the sauna, or work up a sweat in the fitness center—the choice is yours!

Stay with us at Quartz Hotel & SPA and make your reservation today for an unforgettable experience!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9
Based on 905 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.1
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
G
Gutierrez couple us
10
2026-02-12 via Nuitee
A
Ana Belinda couple us
9
2026-02-09 via Nuitee
M
Marilynn couple us
10
2026-01-31 via Nuitee
D
Diego couple mx
1
Not worth the money.
Pros:

The location

Cons:

The staff, that is not a holistic hotel, that the bathrooms are old and don’t work well

2026-01-27 via Nuitee
J
Joshua extended_group us
10
Pros:

Everything, the staff was fantastic.

2026-01-24 via Nuitee
M
Mabel couple us
10
Great weekend, we’ll definitely be back
Pros:

Location, excellent customer service, good breakfast

2026-01-22 via Nuitee
J
Jose couple mx
9
Excellent views and location botched by a mediocre breakfast
Pros:

Good location, clean facilities

Cons:

Lack of options for breakfast

2026-01-22 via Nuitee
E
Emmanuel solo_traveller us
10
Pros:

I got a great massage and the restaurants were very good

Cons:

Can’t think of anything

2026-01-19 via Nuitee
J
Juan Luis couple us
8
2026-01-19 via Nuitee
E
Elisa couple us
6
2026-01-19 via Nuitee
G
Gilbert couple us
10
2026-01-19 via Nuitee
S
Suvannee family_with_children us
10
2026-01-19 via Nuitee
A
Annette J couple us
10
Beautiful hotel staff very friendly
Pros:

Very clean .

2026-01-19 via Nuitee
G
Geraldine extended_group fr
10
2026-01-19 via Nuitee
S
Sharon couple us
10
2026-01-19 via Nuitee
R
Rodolfo couple us
10
2026-01-18 via Nuitee
R
Roel couple us
10
Nice and clean hotel that is near the border
Pros:

Breakfast was good except selections were limited

Cons:

Nothing like scepter for limited breakfast selections

2026-01-17 via Nuitee
M
Maria family_with_children us
10
Pros:

The breakfast was delicious.

Cons:

There was nothing I didn't like, I will definitely book again

2026-01-17 via Nuitee
T
Teri couple us
8
Pros:

Everything

2026-01-16 via Nuitee
A
Antonio solo_traveller mx
9
Una excelente estancia de negocios
Pros:

El Hotel muy cómodo con excelente servicio, la ubicación muy buena. El desayuno bueno (podría ser un poco más completo) ahi el servicio también muy bueno.

Cons:

En general todo muy bien

2026-01-15 via Nuitee