Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Clean rooms
Good breakfast
Cons:
Noise issues
Bed comfort
Spa access confusion
High prices

Categories

Cleanliness
8.59
Guests noted cleanliness but mentioned a smell in one instance.
Service
10
Staff are described as friendly and professional, providing great service.
Location
9.56
Great location, close to amenities, and convenient for travelers.
Room Quality
8.1
Mixed comments on room comfort; pillows and bed quality highlighted as issues.
Amenities
8.55
Spa facilities caused confusion, not fully included for hotel guests.
Value for Money
8.58
Pricing considered a bit high by some guests.
Food and Beverage
9.04
Breakfast variety noted as good; no major complaints.
Overall Experience
9.59
Overall positive experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:26

Property Description

Luxurious Accommodation
QUARTZ HOTEL & SPA, located in Tijuana, offers 5-star accommodation just 3.3 km from Las Americas Premium Outlets. The air-conditioned rooms are elegantly furnished with modern amenities like a coffee machine, minibar, and flat-screen TV.

Relaxation and Wellness
Guests can unwind in the hot tub, take in city views from the terrace, or pamper themselves at the on-site spa. The fitness centre is perfect for those looking to stay active during their stay.

Convenient Location
With a 24-hour front desk, private parking, and free WiFi, guests are well taken care of. The hotel's proximity to key attractions like the San Diego Convention Center makes it an ideal choice for travelers.

Experience luxury and comfort at QUARTZ HOTEL & SPA. Book now for an unforgettable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Location

Guest Reviews

Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.1
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
H
Haces • couple • mx
8
Muy bien
Pros:

bien

Cons:

un poco las habitaciones

2026-09-11 • via Nuitee
H
Haces • couple • mx
8
muy bien
Pros:

ubicacion

Cons:

las habitaciones

2026-09-11 • via Nuitee
M
Mai Nhia • couple • us
10
We had a great experience.
Pros:

Very beautiful, clean and staffs are amazing!!!

Cons:

Everything was great. Nothing bad!!

2026-09-11 • via Nuitee
E
Elyse • family_with_children • us
10
2026-09-09 • via Nuitee
J
Joel • couple • us
10
2026-09-06 • via Nuitee
G
Garcia • solo_traveller • us
10
2026-09-06 • via Nuitee
M
Michael • family_with_children • us
10
2026-08-31 • via Nuitee
A
Angelica • family_with_children • us
10
Perfect hotel to stay at for someone crossing the border tj enjoy Mexico
Pros:

Loved how clean it felt, the beds were also very comfortable, though space in the room as well as the restroom, just wish it had better restroom light for makeup

Cons:

Lighting, felt too dark

2026-08-30 • via Nuitee
H
Humberto • family_with_children • us
10
2026-08-27 • via Nuitee
R
Ruben • couple • us
10
This was our first time staying at the hotel. We really enjoyed out stay, definitely recommend staying here. Thank you!
Pros:

Everything! room was clean, food and drinks delicious and staff was exceptional!

2026-08-26 • via Nuitee
K
Katrina • couple • us
10
Pros:

Excellent customer service from Front Desk to Bellhop Javier and others to Breakfast host and team to everyone very personal customer service

2026-08-24 • via Nuitee
K
Kristen • couple • us
10
2026-08-23 • via Nuitee
B
Brad • couple • us
10
2026-08-23 • via Nuitee
K
Kristen • couple • us
10
2026-08-23 • via Nuitee
A
Astor • solo_traveller • us
7
Great, area, great location, comfortable hotel, great breakfast included!
Pros:

Location, spa option and pool

Cons:

Lack of iron in units and lack of excellent customer service

2026-08-13 • via Nuitee
P
pcwalt • couple • mx
9
2026-08-11 • via Nuitee
J
Joselito • couple • us
7
2026-08-11 • via Nuitee
A
Alicia • couple • us
10
Clean, safe, comfortable, and conveniently located — a great place to stay in Tijuana.
Pros:

I really enjoyed my stay at Quartz Hotel & Spa. The hotel is very clean, comfortable, and feels very safe. The location is excellent, especially because it’s very close to the border. The staff is always friendly, attentive, and welcoming. I’ve had a very good experience staying here and would definitely stay again.

Cons:

Nothing in particular. I had a very pleasant stay.

2026-08-08 • via Nuitee
G
Giacomo • solo_traveller • it
7
2026-08-07 • via Nuitee
J
Jose • family_with_children • us
10
2026-08-05 • via Nuitee