Quartz Hotel & SPA

Hotels
Independent
9 (905 reviews)
Paseo Centenario 4210, Zona Urbana Rio, Tijuana, BC, 22320 , Tijuana , MX

Facilities

Free breakfast
Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Steam room
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Clean rooms
Good breakfast
Cons:
Noise issues
Bed comfort
Spa access confusion
High prices

Categories

Cleanliness
8.59
Guests noted cleanliness but mentioned a smell in one instance.
Service
10
Staff are described as friendly and professional, providing great service.
Location
9.56
Great location, close to amenities, and convenient for travelers.
Room Quality
8.1
Mixed comments on room comfort; pillows and bed quality highlighted as issues.
Amenities
8.55
Spa facilities caused confusion, not fully included for hotel guests.
Value for Money
8.58
Pricing considered a bit high by some guests.
Food and Beverage
9.04
Breakfast variety noted as good; no major complaints.
Overall Experience
9.59
Overall positive experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:26

Property Description

Escape to elegance at Quartz Hotel & SPA, where comfort meets luxury in the heart of Tijuana.

Indulgent Spa Treatments Immerse yourself in relaxation with a range of rejuvenating massages and facials. The on-site spa promises a revitalizing experience that will leave you refreshed.

Vibrant Dining Experiences Satisfy your culinary cravings at Boka, our exquisite restaurant offering a blend of local and international dishes. Enjoy the convenience of 24-hour room service or indulge in a complimentary full breakfast to kick-start your day.

State-of-the-Art Amenities Whether you’re hosting an event or just need to stay connected, our business center and extensive meeting space cater to all your needs. Relax by the outdoor pool, unwind in the sauna, or work up a sweat in the fitness center—the choice is yours!

Stay with us at Quartz Hotel & SPA and make your reservation today for an unforgettable experience!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9
Based on 905 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.1
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
F
Fabio solo_traveller us
6
2026-04-18 via Nuitee
F
Fabio solo_traveller us
6
I stayed in a room at the end of the hallway yesterday. I could hear the housekeepers talking in the corridor, and doors
Pros:

Well-located. Restaurant nearby

Cons:

It isn't very quiet for resting. There is a lot of noise from staff moving things around, as well as street noise. I could hear people talking in other rooms—and even opening their curtains.

2026-04-18 via Nuitee
C
Cary couple us
10
Excellent hotel with excellent location to the border.
Pros:

We have stayed at this hotel twice because it is very nice and close to the border. The staff is very friendly and the breakfast is also very good.

Cons:

There’s nothing really wrong with this hotel.

2026-04-16 via Nuitee
P
Perez Velasco solo_traveller mx
10
Pros:

Una atención de primera

Cons:

El estacionamiento es de paga adicional

2026-04-14 via Nuitee
L
Lizeth couple us
10
Pros:

I love everything

2026-04-14 via Nuitee
S
Sergio couple us
10
2026-04-13 via Nuitee
M
Marco Antonio solo_traveller mx
10
2026-04-11 via Nuitee
J
Jesus family_with_children us
9
Nice place, comfortable
Pros:

The plants and views

2026-04-08 via Nuitee
A
Angelica family_with_children mx
1
2026-04-06 via Nuitee
D
david couple us
10
2026-04-03 via Nuitee
G
Grecia couple mx
10
2026-04-02 via Nuitee
K
Kazuya solo_traveller jp
7
2026-04-01 via Nuitee
K
Kuraczyk couple us
10
Best hotel. Will stay there again for sure.
Pros:

Very nice and cozy room. Very relaxing and pleasant. The lights in the room are exceptional.
Nice staff and clean room.
All the best.

Cons:

None

2026-03-30 via Nuitee
F
Francisco Arturo couple us
10
2026-03-28 via Nuitee
T
Tania couple us
10
Amazing staying
Pros:

Excellent service, very friendly and the hotel was nice and super clean

Cons:

Everything is good

2026-03-26 via Nuitee
K
Kamran couple us
1
2026-03-24 via Nuitee
O
Omar couple mx
1
Pros:

Nothing

Cons:

The staff, the manager, the way they handle issues

2026-03-23 via Nuitee
D
David couple us
10
I wish they better food
Pros:

It’s staff was very nice

Cons:

They don’t have free parking and the parking is not secure

2026-03-23 via Nuitee
A
Alejandro couple us
9
2026-03-21 via Nuitee
R
Rodríguez solo_traveller us
8
2026-03-20 via Nuitee