Quality Inn & Suites Franklin

Staff is wonderful and respectful, the only thing i dont like is the channels, its boring in those rooms, they need to upgrade whag customers can watch, imagine staying for days and watching all those damn commercials and nothing to basically watch, do better. Besides that the place is cool and i love it

Sheets weren’t clean

room was dusty and filled with a bunch of spiders and spider webs

All the staff that I dealt with, wee very courteous and helpful...!

Hotel was clean and smelled fresh. Check-in was quick and easy. Staff was nice and helpful. Rooms was freshly cleaned. Beds were nice and comfortable. Quiet. Near gas stations, restaurants, and Walmart.

It was better then i expected. I love the floor, because carpet carry germs but this wood tile floor can be mopped if a spill happens.it was kool

Breakfast left a lot to be desired (bagels with no cream cheese, 2 kinds of cereal, mini muffins, and stale cinnamon rolls). The bed was comfortable and the A/C workerd great! We were there less than 12 hours and it suited our needs.

Great for a quick stay

The room was big and bed was nice.

We were just in town for a family reunion, so luxury wasn't necessary. The room was clean, the tv worked (for the short times we were in the room), and beds very comfortable. This hotel's dining area wasn't open when we were starting our days this weekend, but there were several diners close by with great food. Also, although this was a smoking room, you couldn't tell until you saw the ashtray on the desk. My only complaint was the floor of the tub shower was slippery, so we had to be sure to hold onto the bar to avoid falling.

All of the necessary components of a good stay. The pet fee was a bit high ... about the same as a person ... extra $100 for 2 nights for a 7 lbs adult pom.

There was not enough wash cloths and towels in the room went to front desk asked he said house keeping will bring them waited like 35 minutes saw house keeping outside with a cart and he would not give them to us or other family member’s that rented there room he went back and forth with us . This is not worth it next time I will take my service somewhere else

I have stayed at this property multiple times for business travel. The front lobby is always clean, and the staff are pleasant. I typically stay in a room with 2 double beds nonsmoking. The room was spacious enough for me, clean and smelled great. The bed was great as well.

Our 1st room was dirty, our 2nd room Ac didnt work. Our 3rd room was so so.

Very helpful staff. Nice pool and served breakfast.

Air conditioning poor system. Hot in that room. Facility is cleaned!

Check in was very easy and staff very friendly and room and area was very clean

Good

The admission and check in personal were really good and helpful; very professional. As I checked in it started a down pour and the young man at the desk loaned me an umbrella.
However the room left a lot to be considered good. The floors were dirty, Pillows are old and the mattress was very uncomfortable. I put waters in the refrigerator and they froze. The locks on the doors were very old and even with both locks, there is still about a half inch of daylight between the door and the door jam.
The second night, someone on the floor above me decided to present a rock concert! It was loud and annoying. It also went again later in the night. No one seemed to stop them.
I am a Choice member and stayed at Quality Inns before which is why I chose it. I would advise stay away from this one

The staff were very nice and accommodating constantly throughout my 4 day stay.