Baymont by Wyndham Jackson

Hotels
•
Baymont Inn & Suites
6.7 (409 reviews)
2035 Bondsteel Drive , Jackson , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms noted by many guests
Good value and affordable rates
Convenient location for meetings
Breakfast available with variety (waffle maker, bagels, muffins, juices)
Comfortable beds reported by several
Pet friendly (mentioned)
Cons:
Breakfast often repetitive, cold, or lackluster
Front desk/service responsiveness issues
Noise from neighboring rooms/thin walls
Occasional strong odors (weed, bad room smell) and mildew
Mattress firmness and noisy springs reported
Plumbing issues (clogged drains) and loitering outside entrance

Categories

Cleanliness
7
Mixed sentiment: many reviews praised very clean rooms and daily housekeeping, but several noted bad odors, mildew on caulk, and plumbing-related cleanliness issues.
Service
6
Mixed: staff were described as friendly in places, but multiple reports of front desk unresponsiveness, long waits at check-in/check-out, and communication difficulties due to accents.
Location
7.5
Generally positive: convenient for meetings and desired areas; some complaints about a confusing nearby highway interchange and loitering/smoking near the entrance.
Room Quality
6
Mixed: rooms often described as comfortable and clean, but there are recurring issues with mattress firmness/noisy springs, thin walls/noise from neighbors, smells, and clogged drains.
Amenities
6.5
Basic amenities present (breakfast spread, waffle maker, coffee); functional but limited and inconsistently maintained.
Value for Money
7.5
Seen as good value by multiple guests—reasonable rates and preferred over competitors for price and cleanliness, especially for short stays.
Food and Beverage
5.5
Generally criticized: breakfast described as repetitive, sometimes cold or lackluster, though some guests appreciated gluten-free options and basic offerings for the price.
Overall Experience
7.6
Mixed experiences ranging from very pleasant stays to very poor ones; adequate for quick overnight stays but inconsistent across visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location
Located just 10 minutes from Jackson Railway Station, Baymont Inn & Suites Jackson offers easy access to transportation.

Comfortable Rooms
Enjoy modern amenities such as a microwave, fridge, and coffee-making facilities in each room, along with free Wi-Fi and a spacious work area.

Business-Friendly
Take advantage of the on-site business center and stay updated with complimentary USA Today newspapers during your stay.

Ready to experience comfort and convenience in Jackson, Michigan? Book your stay at Baymont Inn & Suites Jackson today!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

6.7
Based on 409 reviews
Cleanliness: 7
Service: 6
Location: 7.5
Room Quality: 6
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 5.5
Overall Experience: 7.6
C
Campbell • couple • us
7
Pros:

Room was nice

Cons:

Lobby is shabby

2026-11-07 • via Nuitee
S
salome • solo_traveller • ar
10
Pros:

El hotel estaba súper limpio, el personal muy amable. Muy buena relación precio calidad.

2026-11-06 • via Nuitee
K
Kenneth • couple • us
9
I thoroughly enjoyed our time at the Baymont. It was reasonably priced and just happened to be within two minutes of the
Pros:

Most impressive was the cleanliness of the facility

Cons:

Although the breakfast selection was somewhat limited, it was well taken care of and provided plenty of items.

2026-11-05 • via Nuitee
A
Anton • solo_traveller • fi
10
2026-10-29 • via Nuitee
R
Rita • couple • us
10
Great hospitality
Pros:

Big clean room and great breakfast options.

Cons:

Big room, good breakfast

2026-10-29 • via Nuitee
C
Carisa • family_with_children • us
10
Hotel and rooms were very neat and clean. Staff friendly, and would stay again.
Pros:

The breakfast was simple but overall good for getting ready to drive 3.5 hours back home. They served biscuits and gravy, scrambled eggs, and sausage links, and they had a waffle maker for waffles. They also had bagels and muffins, along with a few kinds of juice. Overall, the food was good and worth it, especially since you didn't have to pay a hefty restaurant price to eat elsewhere. Rooms were super clean, and the air conditioner was great and cold!

Cons:

I think they should have someone at the front desk at all times. I had to wait for someone to check in and also to check out. I get that they were multitasking, but I waited almost 10 minutes to check out.

2026-10-28 • via Nuitee
T
Thomas • couple • us
8
Overall good except for the breakfast issue
Pros:

Clean and they made up the rooms every night

Cons:

The breakfast was at best the same everyday and we were there four nights. Eggs were cold. They have a long way to go on this issue

2026-10-22 • via Nuitee
P
Paula • solo_traveller • us
7
Was fine
Pros:

Location generally is ok, that is, Jackson is convenient to my meeting place. But oh my god that entire highway and road interchange, what a mess to navigate . Not the hotels fault of course

Cons:

Nothing in particular, just needed a comfortable clean room for a quick overnight and got that

2026-10-21 • via Nuitee
E
Eli • solo_traveller • us
4
2026-10-18 • via Nuitee
R
rodney • couple • us
1
We checked out 1 hour after checking in.
Cons:

No hot water. Front desk did not respond.

2026-10-18 • via Nuitee
T
Tice • family_with_children • us
7
GET RID OF ROUND TOILETS
Pros:

Always a pleasant stay. I actually prefer this hotel over the others due to price and cleanliness.

Cons:

As a guy, I hate round toilets. Oval are better. Iykyk. Mildew on the caulk at the top of the shower. The bathroom fan was equal sounding to a garbage disposal. The mattress was too firm and the springs made a noise like the hood on a '79 1/2 ton square body Chevy.

2026-10-16 • via Nuitee
P
Patricia • family_with_children • us
6
Pros:

The staff was okay all that was hard to understand them because of their accent. The beds were comfortable and clean.

Cons:

The fact that I could hear the people next to me or above me having sex was a real downer. Also I could hear the people above me walking around every time they took a step like as if they wait 400 lb each. And they're probably the disgusting ones that we're having sex.

2026-10-13 • via Nuitee
D
Dulcie • family_with_children • us
8
Very pleasant place to spend the night.🙂
Pros:

Being gluten free, I was able to select enough food to fill my needs and it was good.

Cons:

I found nothing wrong.

2026-10-10 • via Nuitee
J
Joyce • solo_traveller • us
10
2026-09-19 • via Nuitee
W
Wills • couple • us
7
2026-09-16 • via Nuitee
H
HARPAL • couple • us
1
This is worst stay we ever experienced last 30 years
Pros:

Taste really bad and very poorly arranged

Cons:

Room smell so bad couldn't sleep all night long . Water drains clogged in the sink and shower

2026-09-13 • via Nuitee
G
Gonzales • solo_traveller • us
9
2026-09-10 • via Nuitee
S
Sreesuryasai Santosh Sarma • solo_traveller • ca
6
2026-09-09 • via Nuitee
B
Brandon • solo_traveller • us
8
2026-09-09 • via Nuitee
L
linda • couple • us
8
2026-09-06 • via Nuitee