Intercity Portofino Florianópolis

Hotels
•
Intercity Hoteis
8.8 (1800 reviews)
Rodovia SC - 401, km 16,3 Saco Grande , Florianópolis , BR

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very clean rooms and good housekeeping
Attentive and helpful staff
Comfortable, spacious rooms (in many cases)
Heated pool area and good breakfast for many guests
Good location for events / parking
Accessible rooms available and staff assistance for special needs
Cons:
Perceived high price / poor value for money
Inconsistent food/restaurant quality and mixed breakfast experiences
Pillows and some room amenities (small minibar, no TV apps) criticized
Maintenance issues: AC control, bathroom exhaust, occasional broken fixtures
Small gym and pool smaller than photos/expectations
Some isolated reports of uninterested/untrained staff (restaurant/serving)

Categories

Cleanliness
9.8
Repeated praise for very clean rooms and good housekeeping (e.g., 'quarto limpissimo', 'Limpeza e instalações', 'Limpeza, bom café da manhã').
Service
9.8
Staff frequently described as attentive, helpful and professional (Diego and others praised; quick help with lost key). A few isolated reports of uninterested/untrained staff at breakfast/restaurant are noted but uncommon.
Location
9
Location is convenient for events and some guests (close to event/commitments), with good parking; however several guests mention distance from city center/beaches and occasional road noise.
Room Quality
8.8
Rooms often described as spacious and comfortable, but recurring issues: poor pillows, air-conditioning control problems (centralized), small minibar/fridge, occasional maintenance issues (burnt lamp, defective jet) and lack of bathroom exhaust.
Amenities
8.4
Heated pool area and basic facilities/accessible rooms praised; limitations noted include a small gym, small pool compared to photos, limited restaurant menu and TV lacking streaming apps.
Value for Money
7.2
Multiple guests explicitly state price is high for what is delivered ('Caro', 'Não vale o preço'), making value perception notably weaker despite some good benefits.
Food and Beverage
8
Breakfast receives both strong praise ('café da manhã ótimo', 'delicioso') and criticism ('extremamente fraco'); restaurant reviews are mixed from very good to poor (examples of bad service and undercooked/dry dishes).
Overall Experience
9.4
Overall largely positive experiences driven by cleanliness and service, comfortable rooms and convenient location for events; tempered by recurring issues around price, some maintenance and inconsistent F&B quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 03:46

Property Description

Luxurious Accommodation and Prime Location

State-of-the-Art Facilities: Enjoy access to a fitness centre, private parking, and a bar during your stay at Intercity Portofino Florianópolis. Indulge in the convenience of a restaurant, 24-hour front desk, and room service, all complemented by free WiFi throughout the property.

Pet-Friendly Services: Travel with your furry companion as the hotel allows one pet per room for a fee. Your pet's comfort and safety are a top priority, with specific requirements to be met for their stay.

Relaxation and Recreation: Unwind in well-appointed rooms featuring a desk, Smart TV, and private bathroom. Make a splash in the indoor pool or explore nearby attractions such as Iguatemi Florianopolis Shopping Mall and Praia de Jurerê beach.

Contact us today to reserve your unforgettable stay at Intercity Portofino Florianópolis!

Important information:

When traveling with pets, please note that an extra charge of 102,5 BRL per pet, per night applies.

Please note that a maximum of 1 pet is allowed per room. Please note that the property can only allow pets with a maximum weight of 15 kilos and 24 in.

If you travel with pets, you must present the vaccination card up to date. Please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1800 reviews
Cleanliness: 9.8
Service: 9.8
Location: 9
Room Quality: 8.8
Amenities: 8.4
Value for Money: 7.2
Food and Beverage: 8
Overall Experience: 9.4
J
JOSE ANTONIO • solo_traveller • br
10
Pros:

Quarto amplo

2026-09-18 • via Nuitee
G
GLADYS • solo_traveller • br
9
Hotel koderno e limpo
Pros:

O hotel é bonito, moderno, o quarto espaçoso e as roupas de cama limpas e cheirosas. O café da manhã muito bom. O sistema de calefação muito bom também.

Cons:

Eles cobram pelo estacionamento e o valor é alto, a localização um pouco longe, sentimos falta de uma chaleira no quarto.

2026-09-17 • via Nuitee
F
Fabio Dono • solo_traveller • br
10
2026-09-15 • via Nuitee
B
Bianca • couple • br
9
2026-09-14 • via Nuitee
C
Carla • solo_traveller • br
10
2026-09-08 • via Nuitee
J
Jéssica • extended_group • br
5
Pros:

O atendimento, os espaços e as comodidades do hotel são muito bons.

A localização não é das melhores, pois o hotel fica em uma avenida e, para praticamente qualquer passeio, é necessário utilizar aplicativo de transporte. O ponto positivo é a proximidade com o shopping. Como eu estava participando de um evento dentro do próprio hotel, isso não chegou a ser um problema para mim.

O ponto negativo foi uma situação bastante desagradável. Eu tinha R$ 45,00 em dinheiro dentro da minha bolsa, junto com o recibo do táxi. Era a única quantia em dinheiro que eu estava levando e, quando fui pagar o Uber na volta, percebi que o valor não estava mais lá.

O que mais me chamou atenção é que eu não saí do hotel com essa bolsa em nenhum momento. Ela permaneceu no quarto e, posteriormente, no guarda volumes.

Cons:

Aconteceu uma situação bem desagradável. Eu tinha R$ 45,00 em dinheiro dentro da minha bolsa, junto com o recibo do táxi. Era a única quantia em dinheiro que eu estava levando e, quando fui pagar o Uber da volta, percebi que o valor não estava mais lá.
O que me chamou atenção é que eu não saí do hotel com essa bolsa em nenhum momento. Ela ficou apenas no quarto e, posteriormente, no guarda volumes.

2026-09-08 • via Nuitee
E
Emmanuel • solo_traveller • br
10
2026-09-08 • via Nuitee
M
Mário • solo_traveller • br
8
Razoável
Pros:

Localização

Cons:

Eles não vincularam a compra à minha reserva no Booking, inclusive no tocante à questão do parcelamento oferecido.

2026-09-06 • via Nuitee
A
Ana Carolina • solo_traveller • br
9
2026-09-04 • via Nuitee
A
Adriano • solo_traveller • br
10
2026-09-04 • via Nuitee
P
Petrolli • extended_group • br
10
Pros:

Gostei do atendimento das pessoas, fui muito bem tratado! Meu reconhecimento pela atenção e cordialidade.

2026-09-03 • via Nuitee
I
Igor • couple • br
10
2026-09-02 • via Nuitee
J
Joao • solo_traveller • br
10
2026-09-02 • via Nuitee
S
Samuel • solo_traveller • br
10
Pros:

Tudo

Cons:

Nada

2026-09-02 • via Nuitee
F
Flavia • couple • br
9
Voltarei.
Pros:

Todos os funcionários muito educados e simpáticos, da recepção ao restaurante e ao serviço de valet. Nota 10.

Cons:

Achei o quarto um pouco pequeno mas como fiquei apenas uma noite, ok.

2026-09-01 • via Nuitee
T
Tania Miguelina • solo_traveller • br
7
Cons:

falta de aquecimento no ar condicionado

2026-09-01 • via Nuitee
M
Marcio • couple • br
9
2026-08-31 • via Nuitee
T
Tatiana • extended_group • br
10
Pros:

Limpeza conforto

2026-08-31 • via Nuitee
L
Luciane dos Santos • extended_group • br
8
Pros:

Limpeza e acomodação

Cons:

Longe do centro

2026-08-31 • via Nuitee
L
Leonardo • couple • br
7
Pros:

Limpeza, localização, atendimento

Cons:

Chuveiro não mantinha a temperatura constante
Ou quente demais ou frio

2026-08-30 • via Nuitee