Intercity Portofino Florianópolis

Hotels
•
Intercity Hoteis
8.8 (1800 reviews)
Rodovia SC - 401, km 16,3 Saco Grande , Florianópolis , BR

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very clean rooms and good housekeeping
Attentive and helpful staff
Comfortable, spacious rooms (in many cases)
Heated pool area and good breakfast for many guests
Good location for events / parking
Accessible rooms available and staff assistance for special needs
Cons:
Perceived high price / poor value for money
Inconsistent food/restaurant quality and mixed breakfast experiences
Pillows and some room amenities (small minibar, no TV apps) criticized
Maintenance issues: AC control, bathroom exhaust, occasional broken fixtures
Small gym and pool smaller than photos/expectations
Some isolated reports of uninterested/untrained staff (restaurant/serving)

Categories

Cleanliness
9.8
Repeated praise for very clean rooms and good housekeeping (e.g., 'quarto limpissimo', 'Limpeza e instalações', 'Limpeza, bom café da manhã').
Service
9.8
Staff frequently described as attentive, helpful and professional (Diego and others praised; quick help with lost key). A few isolated reports of uninterested/untrained staff at breakfast/restaurant are noted but uncommon.
Location
9
Location is convenient for events and some guests (close to event/commitments), with good parking; however several guests mention distance from city center/beaches and occasional road noise.
Room Quality
8.8
Rooms often described as spacious and comfortable, but recurring issues: poor pillows, air-conditioning control problems (centralized), small minibar/fridge, occasional maintenance issues (burnt lamp, defective jet) and lack of bathroom exhaust.
Amenities
8.4
Heated pool area and basic facilities/accessible rooms praised; limitations noted include a small gym, small pool compared to photos, limited restaurant menu and TV lacking streaming apps.
Value for Money
7.2
Multiple guests explicitly state price is high for what is delivered ('Caro', 'Não vale o preço'), making value perception notably weaker despite some good benefits.
Food and Beverage
8
Breakfast receives both strong praise ('café da manhã ótimo', 'delicioso') and criticism ('extremamente fraco'); restaurant reviews are mixed from very good to poor (examples of bad service and undercooked/dry dishes).
Overall Experience
9.4
Overall largely positive experiences driven by cleanliness and service, comfortable rooms and convenient location for events; tempered by recurring issues around price, some maintenance and inconsistent F&B quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 03:46

Property Description

Luxurious Accommodation and Prime Location

State-of-the-Art Facilities: Enjoy access to a fitness centre, private parking, and a bar during your stay at Intercity Portofino Florianópolis. Indulge in the convenience of a restaurant, 24-hour front desk, and room service, all complemented by free WiFi throughout the property.

Pet-Friendly Services: Travel with your furry companion as the hotel allows one pet per room for a fee. Your pet's comfort and safety are a top priority, with specific requirements to be met for their stay.

Relaxation and Recreation: Unwind in well-appointed rooms featuring a desk, Smart TV, and private bathroom. Make a splash in the indoor pool or explore nearby attractions such as Iguatemi Florianopolis Shopping Mall and Praia de Jurerê beach.

Contact us today to reserve your unforgettable stay at Intercity Portofino Florianópolis!

Important information:

When traveling with pets, please note that an extra charge of 102,5 BRL per pet, per night applies.

Please note that a maximum of 1 pet is allowed per room. Please note that the property can only allow pets with a maximum weight of 15 kilos and 24 in.

If you travel with pets, you must present the vaccination card up to date. Please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1800 reviews
Cleanliness: 9.8
Service: 9.8
Location: 9
Room Quality: 8.8
Amenities: 8.4
Value for Money: 7.2
Food and Beverage: 8
Overall Experience: 9.4
L
Luana • couple • br
9
custo beneficio mto bom na ilha
Pros:

cama confortável, limpeza e atendimento da equipe

Cons:

nao tenho nada negativo para apontar

2026-10-29 • via Nuitee
L
Lisiana • solo_traveller • br
9
Hotel com equipe muito atenciosa,
Pros:

Muito organizado e equipe atenciosa.

Cons:

Achei o valor do almoço desproporcional ao buffet ofertado.

2026-10-25 • via Nuitee
L
Lilian Rebehy • solo_traveller • br
7
Média
Pros:

Estrutura física boa
Funcionários da recepção e do restaurante gentis

Cons:

Limpeza do banheiro, quarto e roupa de cama bem ruim!!!
Mosquitinhos no quarta, lixo do quarto não recolhido

2026-10-25 • via Nuitee
C
Cabral • family_with_children • br
9
2026-10-20 • via Nuitee
B
BP Estrazulas • family_with_children • br
9
2026-10-19 • via Nuitee
H
Humberto • couple • br
8
2026-10-18 • via Nuitee
G
Gonçalves • family_with_children • br
10
Pros:

Excelente em tudo.

Cons:

De não ter disponibilidade de quarto pra continuar hospedado😂. Tive que sair e buscar outro hotel

2026-10-15 • via Nuitee
C
Carlos Augusto • family_with_children • br
9
Conforto e Atendimento
Pros:

Bom café da manhã, ótima localização, tratamento dos funcionários

Cons:

Acredito que estacionamento poderia ser free para hóspedes

2026-10-15 • via Nuitee
F
Fernando • couple • br
10
Pros:

Conforto e qualidade dos ambientes

Cons:

Algumas pequenas ressalvas, cafe da manhã muito bom, porém demora muito alta para repor as coisas, piscina muito turva, limpeza poderia melhorar, tive que solicitar para arrumar o quarta duas vezes! Detalhes mas mesmo assim me hospedeira novamente.

2026-10-14 • via Nuitee
M
Mario Augusto Camillo • couple • br
10
2026-10-13 • via Nuitee
J
Joao • solo_traveller • br
10
2026-10-13 • via Nuitee
C
Cancado • family_with_children • br
8
Excelente custo beneficio
Pros:

Hotel com excelente custo beneficio e localizacao adequada para explorar a ilha. Cafe da manha razoavel. A Garagem é bem grande e nao precisa de manobrista, o que dá bastante flexibilidade. Tem uma diaria. O quarto é pequeno, mas é limpo, silencioso e com uma cama grande confortavel.

Cons:

Custo. Atendimento e instalacoes adequadas

2026-10-13 • via Nuitee
R
Reny • family_with_children • br
5
Esperava mais de um Hotel Intercity
Pros:

Carregador de carro elétrico na garagem.

Cons:

Piscina térmica, ou fria, ou suja.
Café somente ok.
Televisores antigos e chatos de assistir algo online.
Agua quente oscila durante o banho entre quente e frio.
Wifi instavel.

2026-10-12 • via Nuitee
C
Caroline • solo_traveller • br
10
2026-10-12 • via Nuitee
L
Letícia • family_with_children • br
9
Cons:

O estacionamento ser cobrado a parte, não está incluso na diária

2026-10-09 • via Nuitee
D
Dennis • couple • br
10
Pros:

Muito bom!!!

2026-10-07 • via Nuitee
J
JOSE ANTONIO • solo_traveller • br
10
Pros:

Quarto amplo

2026-09-18 • via Nuitee
G
GLADYS • solo_traveller • br
9
Hotel koderno e limpo
Pros:

O hotel é bonito, moderno, o quarto espaçoso e as roupas de cama limpas e cheirosas. O café da manhã muito bom. O sistema de calefação muito bom também.

Cons:

Eles cobram pelo estacionamento e o valor é alto, a localização um pouco longe, sentimos falta de uma chaleira no quarto.

2026-09-17 • via Nuitee
F
Fabio Dono • solo_traveller • br
10
2026-09-15 • via Nuitee
B
Bianca • couple • br
9
2026-09-14 • via Nuitee