Holiday Inn Express Flagstaff by IHG

Hotels
•
Holiday Inn Express
8.5 (451 reviews)
2320 East Lucky Lane , Flagstaff , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.46
Multiple mentions of uncleanliness, hair in the bathroom, and overall dissatisfaction with cleanliness.
Service
9.43
Consistently noted friendly and attentive staff throughout reviews.
Location
9.47
Good location noted by many guests, easy access and convenient.
Room Quality
7.92
Some guests found the rooms comfortable, but noise issues were highlighted.
Amenities
8.45
Positive remarks about amenities like microwave and breakfast options.
Value for Money
7.91
Concerns over additional charges for parking perceived as unfair.
Food and Beverage
8.46
Breakfast offerings received positive feedback but lacked certain items.
Overall Experience
8.93
General satisfaction despite several specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:28

Property Description

Convenient Location
Situated just off Interstate 40, Holiday Inn Express Flagstaff offers easy access to nearby attractions like Northern Arizona University and Grand Canyon National Park.

Comfortable Accommodations
Each air-conditioned room is equipped with modern amenities including a flat-screen TV, work desk, and a small refrigerator. Guests can also enjoy a complimentary daily breakfast and access to a 24-hour fitness center.

Great Facilities
Guests can take advantage of the on-site gift shop, free parking, and proximity to popular spots like Lowell Observatory and downtown Flagstaff.

Ready to experience comfort and convenience at Holiday Inn Express Flagstaff? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Oct 20, 2026 until Tue, Apr 20, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 7.50 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 451 reviews
Cleanliness: 7.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 8.93
A
Andrena • solo_traveller • us
9
2026-06-23 • via Nuitee
N
Natsuhi • family_with_children • jp
10
Clean, comfortable, and kindness
Pros:

We asked them to extend our stay because of viechle trouble, and the staff handled it quickly. And also, they gave us some support. The room and all facilities were clean. Bed was very comfortable. Coffee is available anytime.

Cons:

Nothing

2026-06-17 • via Nuitee
V
Victor • couple • us
7
Cons:

Free parking.
Room cleaned more often.

2026-06-16 • via Nuitee
E
Emily • extended_group • us
10
Pros:

clean and friendly staff and the restaurant at the turn to get to the hotel was amazing

2026-06-15 • via Nuitee
A
Adam • solo_traveller • gb
8
Pros:

Quiet area located close to the motorway, with a great view of the mountains!

Cons:

The aircon was a little louder than I'd prefer, but not a majorly big issue

2026-06-14 • via Nuitee
S
Steven • couple • us
10
2026-06-04 • via Nuitee
T
Theresa Steven • couple • us
10
2026-06-03 • via Nuitee
M
Melissa D • family_with_children • us
10
2026-06-01 • via Nuitee
S
Sharon • couple • us
10
2026-05-26 • via Nuitee
N
NICOLE • family_with_children • us
10
Perfectly clean and friendly stay!
Pros:

Aubree was very welcoming, helpful and friendly during our check in process. She made everything go quick & smoothly! The rooms were clean and beds were comfortable. The staff in the morning at the front desk was also friendly. Breakfast at Holiday Inn Express is always good!

Cons:

N/A

2026-05-25 • via Nuitee
P
PHILIPPE • family_with_children • nl
7
Good for one night.
Pros:

Usual IHG confort.

Cons:

It seems that the reception made check in much more complicated than needed or usual. Parking has to be paid, while it has nothing special compared to those in similar hotels and is not in the city centre.

2026-05-22 • via Nuitee
B
Baron • extended_group • us
7
Will not stay there again as they charge for parking.
Pros:

Very clean

Cons:

Having to pay for parking. Hot food was cold.

2026-05-20 • via Nuitee
E
Elizabeth • couple • us
10
We had a great stay, and we would come again.
Pros:

The hotel was very clean, the staff friendly, the beds confortable, and it was fairly quiet. The breakfast was very good. We liked the coffee machines.

Cons:

The elevators were slow, but they were parked on 1st floor with doors open when not in use. This was welcoming and you didn’t have to wait for it to come to 1st floor. There were 2 tv’s, one in coffee area and one by the lobby in a room with tables, and both were set to CNN. I would have liked to have a choice, like Fox for the other TV. I was impressed that in the rooms, you had options for Fox and for Newsmax, among other news stations. So that was a bonus.

2026-05-13 • via Nuitee
C
Cheryl • extended_group • us
10
Nice place to stay
2026-05-11 • via Nuitee
G
george • couple • us
9
based on the popcorn ceiling, this was not a new bldg.
2026-05-11 • via Nuitee
C
CARLOS • family_with_children • mx
10
Pros:

Todo.

2026-05-01 • via Nuitee
F
Finda • couple • us
8
Pros:

EASY CHECKIN BREAKFAST WAS NICE TOO

2026-04-23 • via Nuitee
L
Lisa • couple • us
10
Would stay again.
Pros:

It was clean, friendly staff and the breakfast was very good.

Cons:

Nothing

2026-04-21 • via Nuitee
C
Calvin • couple • us
10
2026-04-13 • via Nuitee
V
Vicki • couple • us
10
We will definitely stay here again.
Pros:

It was clean. The staff were friendly. The parking was great.

2026-04-08 • via Nuitee