Holiday Inn Express Flagstaff by IHG

Hotels
•
Holiday Inn Express
8.5 (439 reviews)
2320 East Lucky Lane , Flagstaff , us

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.46
Multiple mentions of uncleanliness, hair in the bathroom, and overall dissatisfaction with cleanliness.
Service
9.43
Consistently noted friendly and attentive staff throughout reviews.
Location
9.47
Good location noted by many guests, easy access and convenient.
Room Quality
7.92
Some guests found the rooms comfortable, but noise issues were highlighted.
Amenities
8.45
Positive remarks about amenities like microwave and breakfast options.
Value for Money
7.91
Concerns over additional charges for parking perceived as unfair.
Food and Beverage
8.46
Breakfast offerings received positive feedback but lacked certain items.
Overall Experience
8.93
General satisfaction despite several specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:28

Property Description

Convenient Location
Situated just off Interstate 40, Holiday Inn Express Flagstaff offers easy access to nearby attractions like Northern Arizona University and Grand Canyon National Park.

Comfortable Accommodations
Each air-conditioned room is equipped with modern amenities including a flat-screen TV, work desk, and a small refrigerator. Guests can also enjoy a complimentary daily breakfast and access to a 24-hour fitness center.

Great Facilities
Guests can take advantage of the on-site gift shop, free parking, and proximity to popular spots like Lowell Observatory and downtown Flagstaff.

Ready to experience comfort and convenience at Holiday Inn Express Flagstaff? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 7.50 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 439 reviews
Cleanliness: 7.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 8.93
E
Elizabeth • couple • us
10
We had a great stay, and we would come again.
Pros:

The hotel was very clean, the staff friendly, the beds confortable, and it was fairly quiet. The breakfast was very good. We liked the coffee machines.

Cons:

The elevators were slow, but they were parked on 1st floor with doors open when not in use. This was welcoming and you didn’t have to wait for it to come to 1st floor. There were 2 tv’s, one in coffee area and one by the lobby in a room with tables, and both were set to CNN. I would have liked to have a choice, like Fox for the other TV. I was impressed that in the rooms, you had options for Fox and for Newsmax, among other news stations. So that was a bonus.

2026-05-13 • via Nuitee
C
Cheryl • extended_group • us
10
Nice place to stay
2026-05-11 • via Nuitee
G
george • couple • us
9
based on the popcorn ceiling, this was not a new bldg.
2026-05-11 • via Nuitee
C
CARLOS • family_with_children • mx
10
Pros:

Todo.

2026-05-01 • via Nuitee
F
Finda • couple • us
8
Pros:

EASY CHECKIN BREAKFAST WAS NICE TOO

2026-04-23 • via Nuitee
L
Lisa • couple • us
10
Would stay again.
Pros:

It was clean, friendly staff and the breakfast was very good.

Cons:

Nothing

2026-04-21 • via Nuitee
C
Calvin • couple • us
10
2026-04-13 • via Nuitee
V
Vicki • couple • us
10
We will definitely stay here again.
Pros:

It was clean. The staff were friendly. The parking was great.

2026-04-08 • via Nuitee
R
Rosemary • solo_traveller • us
9
Nice clean place to stay
Pros:

The main area was nicely designed. Coffee station and breakfast were very good.

Cons:

The pillows

2026-04-05 • via Nuitee
V
Vivek • solo_traveller • us
9
2026-04-01 • via Nuitee
F
Fuentes • couple • us
10
Great place and great value would definitely stay here again
Pros:

Room was nice and clean bed was soooo comfortable. Staff and helpful and friendly!

2026-03-27 • via Nuitee
M
M Howison • couple • us
5
Passible, will consider another hotel next time.
Pros:

It was clean.

Cons:

Asked for rooms together. Staff couldn't find reservation, then found it. Said they were busy, gave us a room on the 3rd and 5th floors. The fifth floor was an unnecessary ADA room where everything could be heard in the next room, including a child that screamed for half the night. Lobby very stark, didn't match the ambiance of Flagstaff. and echoed. Breakfast ok, no whole grain toast or bagels, just white toast. The charge for parking seemed ridiculous given that the hotel owns the lot. Maybe it is for the mobile security camera that does not cover the whole lot?

2026-03-22 • via Nuitee
R
rodger • family_with_children • us
10
very nice place to stay and very nice personnel.
2026-03-10 • via Nuitee
G
Garcia • family_with_children • us
10
Pros:

This location is super convenient to ski at snowbowl

Cons:

Close to snowbowl Arizona

2026-02-28 • via Nuitee
S
Stephen • family_with_children • us
7
Pros:

Breakfast was good, people were friendly.

Cons:

Thermostat was horrible. Room at night oscillated between too hot and too cold.

2026-01-30 • via Nuitee
T
Tamar • extended_group • us
1
2026-01-28 • via Nuitee
M
Maricella • family_with_children • us
10
Great experience...
Pros:

Staff was super friendly and property was very clean.

Cons:

We were charged for parking.

2026-01-20 • via Nuitee
D
david • couple • us
10
great
Pros:

free breakfast and clean room

2026-01-19 • via Nuitee
G
Gregorio • family_with_children • us
8
Mas o menos
Pros:

None

Cons:

El desayuno

2026-01-19 • via Nuitee
M
Mary • solo_traveller • us
7
Pros:

A plastic bag covering the remote

2026-01-19 • via Nuitee