Baymont by Wyndham Traverse City

My husband, 3 kids, and I stayed at Baymont 2/14/26-2/15/26 as my son had Regionals for wrestling. Needless to say our stay was anything but restfull. We were placed in Room 309 in a "fully booked" hotel (that was what I was told). After a exhausting road trip with 3 kids my husband and I finally had all 3 kids in bed sleeping. He went to bed and I decided to take a late night shower. As soon as I opened the shower curtain after my shower I saw something move on the tile floor. At first I thought it was a fuzz but then it moved again. I picked it up with a piece of toilet paper to get a better look and woke my husband up to have him check it also. In all my 41 years I have never encountered this it was a BED BUG 🤢 My husband and I went down to the front desk together My heart was racing as I was thinking "what are we going to do ? Where are we going to stay?" On top of the fact we were both out of the room what if 1 of the kids woke up and they couldn't find us while we were down dealing with this situation at the front desk? When we got to the front desk there was a gentleman there trying to get a room in this "fully booked hotel" he was told that she wouldn't have an answer for him until 1:30am when if someone is a no show they can release their room. Well then it was our turn and I brought the wrapped up BED BUG with me as proof. She was taken back but then told me that since I booked through a 3rd party they couldn't change it in their system. She then proceded to offer us a different room in what we were told was a "fully booked hotel" She offered us Rm 307 which we turned down right away as it was literally next door to Rm 309 where we currently were. Makes me wonder if that room was empty for the same reason. She then told us Rm 203 was empty and we agreed as it was a different floor. She made note for her manager as she couldn't change it in the system and gave us the key cards.

We went down for breakfast early as pointed out at 6:21am that breakfast isnt open till 6:30...we knew that...we saw there was complimentary coffee and was going to enjoy a cup prior to breakfast...the associate was just a bit too snarky for me at 6:21 am. Maybe she was sleepy

The snow 🤣

The internet was running a little slow ......

Bed bug infestation. Stayed for a bike race, went home and dealt with Dr's, crazy itchy bites for the whole family! Yuck. Yuck. Yuck.

We stayed for 3 nights, had interactions with 3 different people working at the desk about an issue and the last 2 had no knowledge of what we had tried to resolve with the 1st. No communication among the front desk workers was disappointing.

I felt the room wasn’t worth the money I paid, the bed was not made and we only got 2 towels to use. Honestly looked like they forgot to clean the room

There appeared to be a family living/working there (which is fine) but they had their sick, coughing baby behind the front desk. I wasn’t there to catch germs.

The only thing we didn't like was the hot tub temperature was too hot. Otherwise it was clean.

The breakfast was atrocious. Oranges were the only fresh fruit and they were hard as rocks. There was a very limited stock and limited options. We stayed here as a group for the breakfast option for our athletes and it was just not up to par. Very disappointing.

The breakfast was much better when we were there this summer!

No el desayuno sólo café y waffles

The hot tub should have been about 15-20 degrees cooler and a better way to get in. That ladder sucked!!