Burg-Hotel Cochem

Hotels
Independent
5.2 (32 reviews)
Moselpromenade 23, Cochem, 56812 , Cochem , DE

Facilities

Terrace
Luggage storage
Wheelchair accessible
Bicycle rentals nearby
Front desk (limited hours)
Smoke-free property

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Lack of amenities

Categories

Cleanliness
3.7
Multiple reviews mentioned cleaning issues, including webs and room not being serviced.
Service
6.2
Service comments varied; some staff were friendly, but there were noted issues with service responsiveness.
Location
7.2
Location was appreciated, especially being central, but accessibility issues impacted the overall sentiment.
Room Quality
6.2
Rooms noted as small and needing improvement, but a few mentioned charm and decent decor.
Amenities
4.2
Several key amenities like parking and breakfast were lacking or not available.
Value for Money
5.7
Mixed feelings about value; some found it acceptable for price while others felt it wasn't.
Food and Beverage
3.7
No food options available and coffee was not provided, presenting negatives for the dining experience.
Overall Experience
4.7
Overall experience affected by service issues, but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:15

Property Description

Unbeatable Location
Enjoy stunning views from our terrace overlooking Moselle Promenade and be steps away from Marktplatz and Reichsburg Cochem.

Dining and Drinking Options
Savor a delicious meal at our on-site restaurant and unwind with your favorite drink at the bar/lounge.

Comfortable Accommodations
Relax in one of our 40 individually decorated guestrooms with complimentary Wi-Fi, cable TV, and modern amenities. Each room features a private bathroom with a shower and a hairdryer.

Book your stay at Burg-Hotel Cochem to experience the best of Cochem's attractions right at your doorstep.

Important information:

  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

5.2
Based on 32 reviews
Cleanliness: 3.7
Service: 6.2
Location: 7.2
Room Quality: 6.2
Amenities: 4.2
Value for Money: 5.7
Food and Beverage: 3.7
Overall Experience: 4.7
D
Dan
4
Pros:

Meget lille værelse og endnu mindre toilet. Skulle nærmest bakke ind for at kunne komme forlæns ud igen.

2025-10-04 via Nuitee
L
Lena
4
Pros:

Utsikten från balkongen var underbar.
Trapporna upp till andra våningen var otroligt tunga att gå i även för en ganska vältränad person. Ingen hiss finns. Kuddarna var nästan obefintliga.
Platsen är vacker och trevliga restauranger.

2025-09-30 via Nuitee
J
Jeff
2
Pros:

Not a good stay - initial room had not been serviced, had to carry luggage up 3 flights of stairs through a kitchen, nowhere to store luggage nor any help/suggestions to where I might be able to, bathroom very tiny, pillows small, birds nesting outside the window, etc.

2025-09-22 via Nuitee
C
Christopher
6
Fair
Pros:

Nice location. No AM coffee or food. Check in is key code after 3. No luggage storage if early. No AC. NO SOAP.

2025-09-21 via Nuitee
C
Craig partner
2
Pros:

The parking is terrible there was no ability to check out easy and access your bags. Had to pack our bags up and down all stairs. The elevator was not working!! There were workers on the property who didn’t even care to help by letting us out front door when we brought car around. They even had keys! Had to haul luggage out back down back alley to and of block then drag back in front of building where we parked the car. There was no public parking. We had to park a mile away. Very inconvenient.
Would not recommend this place.

2025-09-13 via Nuitee
I
Isabel
6
Pros:

Für den Preis war die Unterkunft zu spartanisch. Das Zimmer war nett eingerichtet, die Nasskabine funktionabel, aber wenn man nicht auf Nostalgie (80er Jahre) steht, unangemessen für das Geld.

2025-08-31 via Nuitee
P
Prashant family
6
Pros:

Property needs improvement in cleaning section as there was lots of webs in balcony, i saw spider was roaming in room. Plus they should provide basic things like IRON for clothes. Location is superb and in center and quiet too being in center.

2025-08-22 via Nuitee
H
Hanne
8
Pros:

Godt til prisen og helt i centrum, dejligt med lille balkon, vi savnet et køleskab mvh Hanne

2025-08-21 via Nuitee
G
GERHARD
4
Pros:

Kein Parkplatz vorhanden. Kein Fruehstueck wegen Personalmangel. Preis Leistung stimmen nicht. Reception nur sporadisch besetzt.

2025-08-14 via Nuitee
B
Birgit
6
Pros:

Es ist ein schon älteres Hotel mit Charme. Leider war der Aufzug kaputt und ich hatte mein Zimmer im 3 Stock. Und mein Zimmer wurde auch einmal nicht gereinigt.
Aber der Blick vom Balkon war einmalig schön.

2025-08-09 via Nuitee
E
Emelie
8
Trevlig balkong. Prisvärt
Pros:

Prisvärt med bra läge. Vi hade balkong mot floden vilket var väldigt trevligt. Rummet var ok och rent men kuddarna var dåliga. Ingen fungerande hiss. Parkering fanns inte vid hotellet men ca 300 m bort fanns ett parkeringshus.

2025-08-07 via Nuitee
J
Jesper
2
Pros:

Virkeligt ringe hotel med dårlig service og elendig rengørring.
Standen er virkelig dårlig.

2025-07-30 via Nuitee
W
Wessel
8
Pros:

Zeer snel geregeld
Zeer zeer vriendelijk personeel zijn wij heel goed door geholpen.
Ligt goed in het centrum

kamer was alleen wel kleiner dan verwacht.
En badkamer inclusief toilet en wastafel zaten dicht op elkaar op zo'n 3a4 m²

Maar buiten dat zeker een aanrader om heen te gaan.👍

2025-07-30 via Nuitee
A
Anders
6
Fin utsikt, men i övrigt välj annat boende
Pros:

Ingen hiss, 4 långa trappor till rummet. Viss personal bra, övrig personal såg det ut som om vi var ivägen för o att de helst hade sett att vi aldrig kommit dit. Koden för o komma in när restaurangen var stängd fick vi inte att fungera. Som tur var så var en av oss kvar inne på rummet annars hade vi inte kommit in. Långt till parkering.

2025-07-23 via Nuitee
A
Alexander family
10
Pros:

Schönes Ambiente, sehr schicke Zimmerathosphäre und zauberhafter Blick auf die Mosel

2025-05-03 via Nuitee
M
Marina partner
10
Pros:

Ruhiges Zimmer. Zentrale Lage. Super Aussicht.

2025-04-27 via Nuitee
T
TIMOTHY partner
10
Pros:

While the hotel is dated and staff is the receptionist at the front desk, the location, price and cleanliness make up for this.

2024-10-01 via Nuitee
R
Rudolf
4
Pros:

Hotel ist alt und hat Massiven Renovierungsstau. Einrichtung schreklich . Badezimmer klein veraltet und teilweise defekt. Preis Leistung stimmt überhaubt nicht.

2024-09-01 via Nuitee
R
René
2
schlechter Service
Pros:

Ausser Blick vom Balkon auf die Mosel gibt es nichts Positives über dieses Hotel zu berichten.

2024-08-14 via Nuitee
E
egbert
4
Oud hotel en niet zo klant gericht
Pros:



Bij incheck niet erg vriendelijk. Hotelkamer oud en zeer kleine douche en badkamer. Maar omgeving prachtig.

2024-08-10 via Nuitee