ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Hotels
Luxury Collection
9.4 (2334 reviews)
1 JBS Haldane Avenue , Kolkata , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional dining experience
Luxurious rooms
Friendly and attentive staff
Cons:
Slow food service
Some staff had language barriers

Categories

Cleanliness
9.31
The hotel is described as clean and hygienic by multiple guests.
Service
9.78
Overall service is noted to be excellent, with special recognition for staff like Chef Ranvijay Singh and Miss Sunanda.
Location
9.32
The property's location provides a magnificent view of the city, enhancing the overall stay.
Room Quality
9.77
Rooms are described as highly luxurious, spacious, and well-equipped with modern amenities.
Amenities
9.3
Hotel offers a variety of amenities including several dining options and a spa.
Value for Money
8.76
While most experiences were positive, there was a suggestion of staff needing better English skills which slightly affects perceived value.
Food and Beverage
9.31
Guests raved about the food quality and variety available at the hotel.
Overall Experience
9.68
The overall feedback points to an amazing stay with minimal negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:26

Property Description

Luxurious Accommodation
Experience luxury at its finest at ITC Royal Bengal, a Luxury Collection Hotel in Kolkata. Indulge in air-conditioned rooms with free WiFi, elegant decor, and impeccable room service. Some rooms even feature a fully equipped kitchen for your convenience.

Wellness and Dining
Unwind at our hotel's fitness centre and sauna, perfect for relaxation after a day of exploring the city. Enjoy a delicious meal at our restaurant or grab a drink at the bar.

Convenient Location
Located just a short distance from Sealdah Railway Station and M G Road Metro Station, our hotel offers easy access to key attractions like New Market. With free private parking and a paid airport shuttle service, your stay with us will be stress-free from beginning to end.

Ready to experience unparalleled luxury and convenience in Kolkata? Book your stay at ITC Royal Bengal now.

Important information:


Royal Vega is operational for lunch from Friday to Sunday & everyday for dinner.

Avartana serves lunch only on Saturday & Sunday and dinner everyday.

Guests under the age of 18 can only check in with a parent or official guardian.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2334 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.77
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.68
A
Anurag couple in
8
2026-03-21 via Nuitee
S
Sharmi family_with_children in
9
2026-03-21 via Nuitee
N
Nadine solo_traveller be
10
2026-03-20 via Nuitee
M
Moore solo_traveller au
10
Very comfortable with excellent staff
Pros:

Everything

2026-03-19 via Nuitee
J
Julie family_with_children se
10
Lovely hotel
Pros:

Beautiful hotel, staff were very friendly and arranged a packed breakfast for us the next morning as we had to leave for the airport very early.
Airport transfer was smooth and problem free.
My partner has a lovely massage at the spa as well. Really recommend the place if you need somewhere to relax.

2026-03-18 via Nuitee
A
Anthony family_with_children gb
10
Beautiful Hotel, wonderful Staff
Pros:

Breakfast was excellent
Staff amazing and extremely helpful
Very clean throughout the hotel
The selection of restaurants in the hotel was excellent

Cons:

The pillows were very thin

2026-03-18 via Nuitee
A
Ashmita couple in
7
Been to other ITC properties all over India and have good experienced their 5 star hospitality,but ITC Royal Bengal does
Cons:

The staffs do not cooperate. Specifically the restaurant staffs during breakfast service, even the concierge takes forever to deliver things.

2026-03-15 via Nuitee
S
Shuvam family_with_children in
9
Pros:

Location, staff, cleanliness

Cons:

Restaurant service specially at the breakfast

2026-03-15 via Nuitee
J
Jaydip family_with_children in
10
2026-03-15 via Nuitee
F
FRANCIS couple in
10
Very pleasant and it was worth the money spent!
Pros:

ITC Royal lives up to its name - truly royal. The room was tastefully done with adequate space and an excellent view of the vast expanse of the field across the road. Excellent staff. They went out of the way to make our stay comfortable.

Cons:

The breakfast had a great spread! Yet I found the spread more delightful at Park Chennai.

2026-03-15 via Nuitee
S
Shammi solo_traveller in
10
2026-03-14 via Nuitee
K
KHUSHBOO couple in
10
2026-03-14 via Nuitee
S
shahjahan family_with_children in
3
Pros:

In room dining staff are unprofessional

Cons:

In room dining staff are unprofessional

2026-03-14 via Nuitee
S
SATARUPA family_with_children in
9
Great experience in an emertravel situation
Pros:

Everything was really top quality.

Cons:

Can probably provide more drinking water in the rooms

2026-03-13 via Nuitee
S
Suresh solo_traveller ae
9
Hospitality at its peak …
Pros:

They truly maintain the ITC class and exceptional hospitality

Cons:

Nothing much to mention just as a point the breakfast space was a bit cramped though the spread was amazing .

2026-03-12 via Nuitee
I
india solo_traveller in
10
awesome
Pros:

excellent

Cons:

accommodation

2026-03-12 via Nuitee
C
Chirag Rajesh family_with_children in
10
2026-03-12 via Nuitee
A
Arup couple us
6
Pros:

Location is Ok, off the service road of the freeway and surroundings around the property is a bit dirty; not that pleasant for a morning walk

Cons:

Service staff at the hotel and in the breakfast area ; they had to learn lots about hospitality and how to make customer experience a peasant one

2026-03-10 via Nuitee
J
JAYESH family_with_children in
10
2026-03-09 via Nuitee
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Solanki couple in
10
2026-03-08 via Nuitee