ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Hotels
Luxury Collection
9.4 (2428 reviews)
1 JBS Haldane Avenue , Kolkata , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional dining experience
Luxurious rooms
Friendly and attentive staff
Cons:
Slow food service
Some staff had language barriers

Categories

Cleanliness
9.31
The hotel is described as clean and hygienic by multiple guests.
Service
9.78
Overall service is noted to be excellent, with special recognition for staff like Chef Ranvijay Singh and Miss Sunanda.
Location
9.32
The property's location provides a magnificent view of the city, enhancing the overall stay.
Room Quality
9.77
Rooms are described as highly luxurious, spacious, and well-equipped with modern amenities.
Amenities
9.3
Hotel offers a variety of amenities including several dining options and a spa.
Value for Money
8.76
While most experiences were positive, there was a suggestion of staff needing better English skills which slightly affects perceived value.
Food and Beverage
9.31
Guests raved about the food quality and variety available at the hotel.
Overall Experience
9.68
The overall feedback points to an amazing stay with minimal negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:26

Property Description

Luxurious Accommodation
Experience luxury at its finest at ITC Royal Bengal, a Luxury Collection Hotel in Kolkata. Indulge in air-conditioned rooms with free WiFi, elegant decor, and impeccable room service. Some rooms even feature a fully equipped kitchen for your convenience.

Wellness and Dining
Unwind at our hotel's fitness centre and sauna, perfect for relaxation after a day of exploring the city. Enjoy a delicious meal at our restaurant or grab a drink at the bar.

Convenient Location
Located just a short distance from Sealdah Railway Station and M G Road Metro Station, our hotel offers easy access to key attractions like New Market. With free private parking and a paid airport shuttle service, your stay with us will be stress-free from beginning to end.

Ready to experience unparalleled luxury and convenience in Kolkata? Book your stay at ITC Royal Bengal now.

Important information:


Royal Vega is operational for lunch from Friday to Sunday & everyday for dinner.

Avartana serves lunch only on Saturday & Sunday and dinner everyday.

Guests under the age of 18 can only check in with a parent or official guardian.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2428 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.77
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.68
D
Debasmita couple in
10
Absolutely lovely!
Pros:

Loved every moment of our stay and it's safe to say that it exceeded our expectations. Food was amazing and breakfast was beyond imagination. Loved the complimentary luxury hour experience. Would definitely go back again.

2026-05-09 via Nuitee
M
mandal solo_traveller ae
10
Pros:

F&B Services.

2026-05-07 via Nuitee
S
sandeep solo_traveller in
10
2026-05-07 via Nuitee
A
aditya solo_traveller in
3
2026-05-07 via Nuitee
S
Shanmuganathan solo_traveller in
10
2026-05-06 via Nuitee
H
Harshvardhan solo_traveller in
10
2026-05-05 via Nuitee
R
R S Ghai solo_traveller in
10
2026-05-05 via Nuitee
A
Anamika couple in
8
2026-05-03 via Nuitee
N
Nikunj solo_traveller in
7
Cons:

Very slow services.....
We have requested for a bathtub room but they provided shower bathroom only ....after requesting for a change they changed the room after 2 hours of waiting.
We also requested for a room decoration for our anniversary celebration that too was not done
Not happy with the management team of a such a prestigious hotel

2026-04-29 via Nuitee
R
Raunak couple in
9
2026-04-27 via Nuitee
A
Alam solo_traveller in
10
2026-04-26 via Nuitee
V
Vayur solo_traveller in
6
Pros:

I took a service apartment it was spacious and comfortable.

Cons:

The room service is not upto the mark, really really slow. The complimentary happy hours for food and beverages from 6-8 pm is absolutely pathetic. Very little choice of food available and the staff is really ignorant if you order them anything.

2026-04-26 via Nuitee
A
Arushi couple in
10
Pros:

Stay was comfortable band rooms were quite spacious

2026-04-26 via Nuitee
S
Shivam Mishra solo_traveller in
10
2026-04-21 via Nuitee
P
Partha solo_traveller in
10
2026-04-21 via Nuitee
A
Ashish couple in
5
2026-04-20 via Nuitee
R
rohit couple in
3
Pros:

Location

Cons:

Staff training & culture

2026-04-17 via Nuitee
D
Das couple in
10
2026-04-16 via Nuitee
K
Kankaria family_with_children in
8
Pros:

The hotel interiors , Location.

Cons:

.The Breakfast location is extremely cramped and service is not ITC standard and was not efficiently handled

2026-04-14 via Nuitee
L
Lilly.... family_with_children in
10
コルカタで泊まるならここ
Pros:

すべてが完璧だった。朝ごはんもバラエティー豊かで本当に良かった。コルカタに来るなら、またここに泊まります。

Cons:

ホテル発でUberを予約する時にどこのゲートが一番近いかよくわからなかった。スタッフに聞いても答えが分からず。ホテルのロビー玄関はピックアップ場所にないので不便。観光地からは離れていて、近くにお店もない。その分、ホテルステイには最高

2026-04-13 via Nuitee