Torel Palace Porto

Hotels
9.8 (1290 reviews)
Rua de Entreparedes 40 , Porto , pt

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful decor and ambiance
Cons:
No significant complaints

Categories

Cleanliness
9.85
The property is in a lovely area - very walkable, with many nice restaurants nearby.
Service
10
Exceptional service from the staff was frequently praised across multiple reviews.
Location
9.82
Location described as charming and convenient with access to restaurants.
Room Quality
9.86
Rooms were comfortable, clean and very quiet, enhancing the overall stay.
Amenities
9.51
Facilities were noted as impeccable and well-maintained.
Value for Money
9.54
Given the high level of service and quality of amenities, the value was deemed excellent.
Food and Beverage
10
The breakfast was described as over the top delicious and dining options praised.
Overall Experience
9.8
The overall stay was rated as exceptional, with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:03

Property Description

Luxurious 5-Star Stay in the Heart of Porto

Exquisite Amenities: Torel Palace Porto boasts an outdoor swimming pool, a restaurant, and a bar for guests to unwind and enjoy. The concierge service and luggage storage add to the convenience of your stay.

Elegant Rooms: Experience comfort and style in the air-conditioned rooms equipped with modern amenities such as a coffee machine, minibar, and flat-screen TV. Some rooms offer balconies with stunning city views for a truly memorable stay.

Central Location: Situated just 600 meters from Sao Bento Metro Station, this hotel is perfect for exploring Porto's top attractions like Sao Bento Train Station and Ribeira Square. Book now for a luxurious getaway at Torel Palace Porto.

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.

Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1290 reviews
Cleanliness: 9.85
Service: 10
Location: 9.82
Room Quality: 9.86
Amenities: 9.51
Value for Money: 9.54
Food and Beverage: 10
Overall Experience: 9.8
M
Mario • extended_group • es
10
Excelente
Pros:

Excelente hotel con un personal y servicio sobresalientes

2026-02-14 • via Nuitee
Z
Zammit • solo_traveller • mt
1
Pros:

Everything

2026-02-13 • via Nuitee
M
Maria • family_with_children • br
10
Um dos melhores hotéis que ficamos na vida!
Pros:

Tudo!

2026-02-10 • via Nuitee
V
Vicente • extended_group • es
10
Único
Pros:

El alojamiento reúne todo lo que una persona necesita cuando viaja: una ubicación céntrica, habitaciones limpias y, sobre todo, un personal de diez que responde ante cualquier problema. Para nosotros, estas son las tres cosas más importantes cuando viajamos, y este alojamiento las cumple a la perfección.

Además, el edificio es un verdadero encanto. Sin duda, si vuelvo a Oporto, repetiría una y otra vez. Muchísimas gracias por hacerme sentir como en casa. Si hay algo que realmente destaca de este alojamiento, es su personal.

2026-02-10 • via Nuitee
R
Richard • family_with_children • gb
10
Classy hotel in the heart of Porto
Pros:

Classy and luxurious hotel. Staff were very helpful and attentive. Room was big with lounge and kitchenette area. Breakfast was excellent too.

Cons:

Some room fittings were loose/broken

2026-02-08 • via Nuitee
N
Natalia • couple • es
9
2026-01-31 • via Nuitee
M
Martin • couple • gb
10
It was indeed a Palace
Pros:

Great service and very luxurious

Cons:

Nothing

2026-01-30 • via Nuitee
C
Carla MFTG • couple • pt
10
2026-01-29 • via Nuitee
F
Finn • solo_traveller • ch
10
2026-01-25 • via Nuitee
R
Remo • extended_group • ch
10
Pros:

der Stil des Haues gefällt sehr. Die Organisation von Ankunft bis zum Abschied alles super durchdacht. Deko sehr kreativ.

2026-01-24 • via Nuitee
A
Alan • couple • us
9
2026-01-19 • via Nuitee
M
Michael • couple • gb
9
2026-01-19 • via Nuitee
Z
Zarina • couple • kz
10
Из туалета можно выйти на террасу. Завтраки бомбические к е
Pros:

Центр города и очень аутентичный бутик-отель, название номеров - имена писателей

Cons:

Всп нравится

2026-01-09 • via Nuitee
E
Eilaf • solo_traveller • ae
10
فندق جميل جدا و سأكرر زيارتي له
Pros:

كل شي فالفندق رهيب، من المدخل للغرف والخدمة روعة. قريب من السنتر و المحلات و كل شي قريب منه. كان عندي مشكلة فالغرفة وبدلوها لي على طول اعجبني اهتمامهم بمشكلتي من اول مكالمة بدون مايزعجوني. عندهم كوفي صغير تحت فالمكتبة وكثير حلو.

Cons:

ولا اي شي

2026-01-09 • via Nuitee
R
Raphael • couple • ch
9
Ein wunderschönes erstes Kennenlernen von Porto mit bester portugiesischer Gastfreundschaft.
Pros:

Das Personal war aussergewöhnlich aufmerksam und freundlich. Wir haben jeden Morgen gefrühstückt und was angeboten wurde war frisch und vielfältig (zBsp. 4 verschiedene Saftsorten, alle frisch gepresst). Besonders angetan waren wir von der Lage des Hotels: in einer ruhigen Nebenstrasse gelegen erreichten wir innert 2-3 Gehminuten die betriebsame Altstadt und die Fussgängerzone.

2026-01-08 • via Nuitee
P
Paweł • couple • pl
10
Rewelacyjny hotel! Wspaniała obsługa.
2026-01-08 • via Nuitee
P
Peder • couple • se
10
2026-01-08 • via Nuitee
V
Vijith • family_with_children • au
10
Amazing
Pros:

Beautiful hotel and friendly staff

Cons:

The shower in the morning took 15 min to warm up.
We were probably the first to shower.
Other times of the day the shower was fine.
Minor issue. If I went back to Porto would definitely stay at this hotel.

2026-01-06 • via Nuitee
P
Pia Diane • couple • de
9
2026-01-06 • via Nuitee
J
Joanna • couple • gb
9
Friendly boutique luxury
Pros:

Exceptionally friendly, helpful staff - a very warm welcome.
A charming and quirky, themed room with a large, very comfortable bed.
The little patisserie cum cocktail bar was perfect for a pre dinner drink expertly mixed by the enthusistic barman.
The breakfast was outstanding.
The location is ideal, we walked everywhere.
Would definately return!

Cons:

The bathroom was a little chilly (we were visiting at the end of November.)

2026-01-05 • via Nuitee