Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Staff service
Location
Room quality
Food quality
Cons:
Breakfast quality
Spa and pool condition
Noise from elevator

Categories

Cleanliness
9.3
Rooms are reported as clean and well-maintained.
Service
9.8
Staff is described as phenomenal and very kind.
Location
9.5
Convenient location for both the ski lift and the town.
Room Quality
9.3
Rooms are newly renovated and feature a sauna.
Amenities
8.3
Spa and pool have room for improvement.
Value for Money
9.1
Overall a good value considering location and staff service.
Food and Beverage
8.8
Dining options are noted as excellent but breakfast could be improved.
Overall Experience
9.5
A highly satisfying stay with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:08

Property Description

Mountain Views and Spa Retreat

Elegant Accommodation: Hotel Cristallo in Andalo offers elegant rooms with alpine-style décor and balconies overlooking the breathtaking mountains. The wooden furniture adds a touch of coziness to the modern design, while amenities like flat-screen TVs and private bathrooms ensure a comfortable stay.

Wellness Center: Guests can unwind at La Perla wellness centre with complimentary access to sauna, hot tub, and Turkish bath. The indoor pool, sensory showers, and sun terrace provide additional relaxation options, making it a perfect retreat after a day of skiing or hiking.

Family-Run Hospitality: Indulge in the traditional restaurant's local and international cuisine, enjoy a buffet breakfast, and let children have fun in the games room. With free Wi-Fi, ski storage, and easy access to ski passes, Hotel Cristallo ensures a seamless and memorable stay in the heart of Trentino.

Book your mountain escape at Hotel Cristallo for a rejuvenating experience amidst nature's beauty.

Important information:

Please note, massages are on request and at extra charge.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 12 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for € 50 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 13 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.5
Room Quality: 9.3
Amenities: 8.3
Value for Money: 9.1
Food and Beverage: 8.8
Overall Experience: 9.5
E
Elisa • couple • it
8
2026-01-12 • via Nuitee
A
alberto • couple • it
8
struttura e staff ottimi
Pros:

tutto ristrutturato e la sauna in camera , vista montagna , splendido

Cons:

la colazione , molto misera

2025-12-15 • via Nuitee
G
Greta • family_with_children • it
9
Pros:

La posizione della struttura è comodissima sia per la risalita sia per il paese.
Il ristorante offre ottimi piatti e le cameriere sono molto gentili

2025-09-14 • via Nuitee
U
ujjal • family_with_children • it
9
2025-09-09 • via Nuitee
B
bongiovanni • couple • it
10
2025-09-06 • via Nuitee
S
Sandro • couple • it
10
Pros:

Difficile trovare qualcosa che non va. Staff fenomenale, camere belle e pulite e cibo delizioso. Torneremo sicuramente.

2025-08-23 • via Nuitee
M
Margherita • family_with_children • it
9
Pros:

La familiaritá e l'attenzione sia alla cucina che alla struttura

Cons:

L'animazione per i bambini, basterebbe un po' di entusiasmo in più.

2025-08-09 • via Nuitee
F
Flavio • family_with_children • it
9
2025-08-05 • via Nuitee
V
Valeria • family_with_children • it
7
Pros:

la posizione dell'hotel

Cons:

c'è un rumore costante dell'ascensore (probabilmente da sistemare) che disturba ogni volta che sei in camera. Fino alle 23.00 circa. La spa è molto migliorabile. La piscina è molto piccola.

2025-07-14 • via Nuitee
S
stefania • family_with_children • it
9
Seppur per una sola notte, struttura molto apprezzata
Pros:

La struttura è molto ben organizzata. La camera era recentemente ristrutturata e dotata di ogni comfort.
La colazione molto varia. Ottimi i servizi offerti.

Cons:

Nulla

2025-07-03 • via Nuitee
L
Laura • couple • it
9
OASI DI PACE, RELAX E DIVERTIMENTO
Pros:

Tutto! L’hotel è perfetto, le camere confortevoli, la pulizia impeccabile, il personale disponibile e gentilissimo, l'animatore Vincenzo simpaticissimo ed il cibo gustoso, vario e abbondante.

Cons:

Unica cosa che migliorerei sono i materassi, resto tutto perfetto, al top!

2025-07-03 • via Nuitee
I
Irina • family with young children • md
9
Superb
Pros:

Very close to the lift

2024-01-22 • via Nuitee
J
Jim • young couple • us
5
Rooms were extremely hot and noisy. Did not sleep well
Pros:

Dinner was excellent including service

Cons:

pool and spa were over crowded and noisy. No water was replenished in sauna

2023-09-02 • via Nuitee