Comfort Inn & Suites Michigan City South

Hotels
Comfort Inn
5 (142 reviews)
100 Keiffer Rd, Michigan City, Indiana, 46360 , Michigan City , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Continental breakfast
Elevator
Fitness facilities
Free breakfast
Smoke-free property
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Pool was nice
Check-in went quickly
Cons:
Cleanliness issues
Manager's poor response

Categories

Cleanliness
2.14
Numerous reviews mentioned filth, mold, and poor room conditions.
Service
7.11
Staff were noted as nice despite issues, but some interactions were poor.
Location
8.15
Location was generally not mentioned negatively.
Room Quality
3.1
Multiple complaints about cleanliness and maintenance issues in rooms.
Amenities
5.13
Pool and gym areas were noted as clean, but other amenities fell short.
Value for Money
4.09
Few mentions of poor value due to charges for service animals and unhygienic conditions.
Food and Beverage
5.14
Breakfast was mentioned as mediocre without significant positive or negative sentiment.
Overall Experience
5.11
General dissatisfaction expressed, but a few found their stay surprisingly okay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:57

Property Description

Recreational Amenities: Indulge in the indoor pool and fitness center. Complimentary Wi-Fi and a vending machine add convenience to your stay.

Dining and Socializing: Savor a meal at the hotel restaurant, enjoy the daily complimentary reception, and unwind at the bar/lounge for a perfect end to your day.

Featured Amenities: Benefit from the 24-hour business center, complimentary breakfast, and cozy rooms with modern facilities.

Book your stay at Comfort Inn & Suites for a relaxing getaway near the beach and various nearby attractions.

Important information:

  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

5
Based on 142 reviews
Cleanliness: 2.14
Service: 7.11
Location: 8.15
Room Quality: 3.1
Amenities: 5.13
Value for Money: 4.09
Food and Beverage: 5.14
Overall Experience: 5.11
M
Michael
6
Pros:

OK, check in was OK.

2025-10-07 via Nuitee
C
Christine
6
Run down
Pros:

The staff were super friendly and accommodating. I was slightly disappointed on how run down this hotel was. The room was clean enough but the side door to outside security lock was broken. The landscaping overgrown and trash everywhere outside. The hotel seems to be connected to another in same way. That has broken windows, an overgrown outdoor lounge area. Boarded up windows. Abandoned shopping carts. Random flipped over chairs…
I want to say again, while super disappointed on the condition of the hotel itself, the staff was very nice!

2025-10-05 via Nuitee
H
Harman
4
Pros:

Smelled like mold and had water bubbles in the walls in multiple rooms on the first floor.

2025-09-27 via Nuitee
R
Rolando
8
Pros:

The pool was nice

2025-09-21 via Nuitee
J
Jeremy
2
Simply disgusting
Pros:

Do not stay at this hotel. It is gross. Top to bottom. Filthy. Only one light bulb worked throughout our room. Ceiling in the room was almost falling in, with terrible leak stains. Tiles falling off the wall in the bathroom. Dirty everywhere. Never again!!!

2025-09-15 via Nuitee
K
Kimberly family_with_children
10
Pros:

After reading other reviews, our stay and room were surprisingly pleasant. Check in went quickly, both rooms we stayed in were nice and clean. Breakfast was nice and food looked good. Pool area and pool were clean. Gym was the same way. Would stay another night if we were back there

2025-09-14 via Nuitee
M
Marissa partner
6
Pros:

Our room had not been cleaned. Was obviously just a mistake and was fixed promptly but there were no other rooms available in the same style so we needed up in a two bed room. Bummer but not the end of the world. Staff was nice situation was annoying.

2025-09-12 via Nuitee
V
Verified traveler
10
Pros:

Our room, 103, was comfortable and clean.
There was no hair dryer that I could find and fortunately I didn't need one.
The breakfast was mediocre. The juice machine was broken so instead there was a pitcher with orange liquid which tasted like Tang.

2025-09-02 via Nuitee
R
Rain family
4
Pros:

The property could use a good cleaning.
Rooms smell musty, beds are high and uncomfortable. The floor feels dirty.

2025-08-31 via Nuitee
D
Dino
4
Pros:

Overall nasty

2025-08-14 via Nuitee
M
Michael family
6
Pros:

property was not well maintained

2025-08-11 via Nuitee
N
NANCY family
2
Pros:

I have pictures would like corp to see. Weeds 3-4 ft high outside in a courtyard. Locks to door end of hall,were completely gone door held open by rock, no key card it had been removed.Room door was so swollen from. humidity,you could almost feel like you were pulling your shoulder out.Spider webs in all corners,floor was dirty,my feey were black when I got in shower.Coffeepot had white dust in it I refused to use,like it was there during re
model. Big white streak of paint around 8 in on wall ,it was a brown wall!

2025-08-10 via Nuitee
B
Barbara
2
Pros:

There was old soap left on the bathtub, the hair dryer didn't work, the mirror was dirty, I found two bugs on the bed. I won't go there again.

2025-08-10 via Nuitee
K
Katherine
4
Not great
Pros:

My husband is blind. We were charged $150 deposit for having a dog even though it’s illegal to charge for a service animal. They said we would get the deposit back but I’m still waiting . The room smelled of mildew. The whole facility is run down.

2025-08-09 via Nuitee
G
Gayle family_with_children
2
Pros:

The bed had a several large blood stains on comforter , sheet and pillow cases. The bathroom had mold in the tub. The security box for the side door had been ripped off and was propped open. The room was dirty. I spoke with the manager the next morning about the blood stained bedding. I was told because I did not leave the room and I received fresh bedding that I would be charged the full price. I explained to her that it was late when we checked in I found the blood stains at 11:30 PM the other hotels in town were full due to a boat show. I told her I could not leave. My only other option was to sleep in my car. She said would’ve been a good option.
The manager I spoke with was very rude. Refused to refund my money. I was also not given an apology. The manager told me to just give the hotel a bad review. They did not care and they would not refund my money.

2025-08-07 via Nuitee
B
Bethany
2
Pros:

This is NOT a Comfort Inn. We paid for a night on site and the charge was to a Ramada. I think it’s an old Comfort Inn someone bought. It was dirty, it smelled and it was clearly old. Cracked floors, spots on walls, someone’s leftover vape cartridge on the floor. Will not be staying here again and do not recommend at all. Another patron stormed out due to water and mold issues while we were there.

2025-08-04 via Nuitee
E
Erin
4
Pros:

The exterior of the building was super run down and not maintained. The outside door to the pool did not lock so anyone could walk right in. Our bathroom was dirty and we had no hot water in the shower. It was ok for a one night stay but wouldn’t go back in the future.

2025-08-03 via Nuitee
J
Jessie family
4
Pros:

Doom and gloomy property. Not worth the amount of $$ spent. Battery was missing from fire alarm. Room had cobwebs and dust. The smell of marijuana at night and first thing in the morning. Card reader at side door was not working and door was just left unlocked so felt unsafe.

2025-08-02 via Nuitee
V
Verified traveler
2
Not until maybe 2026 would I risk it
Pros:

They were polite and nice to let us check in an hour early. Only nice thing to say tho, outside doesn’t match picture, very dingy, maybe a fire?. Hotel smelled bad, room on second floor stained/nasty carpet spots, kids and wife felt uneasy in room. Could see they were starting to remodel, when leaving after 15min hostess commented 3rd floor was better, hopefully true.

2025-08-01 via Nuitee
E
Elizabeth pet
2
Pros:

Just overall a poor experience, the surrounding area is abandoned and unkept. There was no discernable odor in the building, and I did not try the food.

2025-07-31 via Nuitee