Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Good breakfast
Pool and sauna facilities
Spacious apartments
Cons:
Wifi issues
No air conditioning/fans
Limited laundry facilities
Extra charges for cleaning

Categories

Cleanliness
8.5
Most guests were very satisfied with the cleanliness, though a couple had issues with room service.
Service
8.2
The staff received praise for being attentive and friendly; however, some guests had problems with specific services such as the WIFI and room cleaning.
Location
9
Location was highly praised for its proximity to attractions and stunning views, with convenient parking and restaurants nearby.
Room Quality
8.4
Large and well-furnished rooms were appreciated, but the lack of air conditioning and fans during summer was a concern for some.
Amenities
8.7
Amenities like the wellness area, pool, and sauna were highlights, although limited laundry facilities and the absence of washing machines were noted.
Value for Money
7
Many guests felt the hotel offered good value, but some expressed concerns over additional costs such as the charge for final cleaning.
Food and Beverage
8.6
The breakfast and food quality were generally well-received with a variety of choices, contributing to the positive experience.
Overall Experience
8.8
The majority of guests rated their overall experience highly and complimented the hotel's amenities and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 07:16

Property Description

Situated in Ehrwald, 5.2 km from Train Station Lermoos, Bergresort Zugspitze Ehrwald by ALPS RESORTS features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Among the various facilities are a shared lounge, a terrace, as well as a bar. The hotel has a sauna, room service and free WiFi.

All rooms at the hotel are fitted with a seating area, a TV and a safety deposit box. The rooms have a coffee machine and a private bathroom with a shower and bathrobes, while selected rooms also boast a kitchenette fitted with an oven. At Bergresort Zugspitze Ehrwald by ALPS RESORTS each room includes bed linen and towels.

Guests at the accommodation can enjoy a continental breakfast. At Bergresort Zugspitze Ehrwald by ALPS RESORTS you will find a restaurant serving Italian, Austrian and local cuisine. Vegetarian, dairy-free and vegan options can also be requested.

The hotel offers a spa centre. The area is popular for hiking and skiing, and ski equipment hire is available at Bergresort Zugspitze Ehrwald by ALPS RESORTS.

Fernpass is 11 km from the accommodation, while Museum Aschenbrenner is 23 km from the property. The nearest airport is Innsbruck Airport, 71 km from Bergresort Zugspitze Ehrwald by ALPS RESORTS.
Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please inform Bergresort Zugspitze Ehrwald by ALPS RESORTS in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of EUR 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
When travelling with pets, please note that an extra charge of 25€ per pet, per night/ stay applies

You are welcome to book the fireplace flat rate for use of the fireplace (for a fee, including a box of firewood and cleaning of the fireplace).

Check-in and check-out hours:
Check-out: 08:00 AM

Property Policies

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 15 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location