La Luna Inn, an Ascend Collection Hotel

Hotels
Ascend Collection
7.6 (2228 reviews)
2599 Lombard Street , San Francisco , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Good location
Onsite parking
Friendly staff
Clean rooms
Cons:
Dirty rooms
Noise issues
No breakfast options
Limited amenities

Categories

Cleanliness
6.85
Several mentions of dirty rooms and unpleasant odors.
Service
8.35
Generally positive staff experiences; some mentions of lacking attentiveness.
Location
8.85
Positive sentiments regarding easy access to attractions and restaurants.
Room Quality
7.35
Mixed reviews on room conditions and comfort; some complaints about noise and old facilities.
Amenities
7.85
Limited amenities noted, but some positive mentions of offered services like parking.
Value for Money
7.35
Some reviewers felt it was a bit expensive for the quality offered.
Food and Beverage
6.35
Notable absence of breakfast options and limited food offerings.
Overall Experience
7.85
Experiences varied, but generally acceptable for a short stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:14

Property Description

Convenient Location
Situated just a stone's throw away from San Francisco's Presidio National Park, La Luna Inn offers easy access to iconic landmarks like the Golden Gate Bridge and the Palace of Fine Arts Theatre.

Comfortable Accommodations
Each guest room at La Luna Inn is thoughtfully equipped with a flat-screen TV, ensuring a cozy and relaxing stay for all visitors.

Explore with Ease
With the hotel's close proximity to Union Square, Chinatown, and Fisherman's Wharf, guests can immerse themselves in the vibrant culture and culinary scene of San Francisco effortlessly.

Book your stay at La Luna Inn now and experience the perfect blend of comfort and convenience during your San Francisco getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 2228 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.85
Room Quality: 7.35
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 6.35
Overall Experience: 7.85
S
Sofia couple us
8
2026-04-11 via Nuitee
S
Stan family_with_children us
5
Pros:

Location

Cons:

Ascend collection is supposed to be boutique or unique properties of Comfort Choice, but this place looked more like Motel 6. They just devalue their own brand

2026-04-11 via Nuitee
S
Sorender couple us
7
2026-04-08 via Nuitee
J
janker10 family_with_children sv
7
2026-04-06 via Nuitee
J
janker10 family_with_children sv
7
2026-04-06 via Nuitee
M
Melissa solo_traveller us
10
Excellent rooms at great location!
Pros:

Perfect location and very spacious, clean rooms.

2026-04-06 via Nuitee
H
Hannah solo_traveller us
7
bare necessities motel room in a great location with friendly staff.
Pros:

the location was great and the staff accommodated my request for a room at the back, as well as extra blankets. they were not obtrusive.

Cons:

really needs the second curtain for the blackout curtains to work; didn’t feel very private bc there were gaps between curtain and window that anyone could have seen in through.

2026-04-06 via Nuitee
D
Dorothea family_with_children us
10
Pros:

Always love this location when visiting San Francisco. The staff is so kind. We can leave our car there when we check out and take it when we are done in the City.

2026-04-04 via Nuitee
J
Jamie family_with_children us
8
Would definitely come back
Pros:

The staff were friendly, the room was clean.
And odor free. Lots of available parking, and in a safe, convenient area. And the beds were SO comfortable! Most comfortable beds I've ever had at a hotel. The AC kept us cool and helped block out the outside traffic noise

Cons:

Yes, there was noise outside from the busy street, and loud neighbors up stairs, but by turning on the room fan we were able to sleep just fine. Wish there was some sort of breakfast... But still very happy with our stay.

2026-03-29 via Nuitee
D
Denise extended_group us
10
2026-03-28 via Nuitee
T
Thania family_with_children us
10
2026-03-24 via Nuitee
M
Mary Isabel couple co
8
Pros:

Ubicacion

2026-03-23 via Nuitee
A
Arda couple tr
8
2026-03-22 via Nuitee
C
Claire solo_traveller gb
2
Only good if needs must
Pros:

Staff were friendly

Cons:

Was very loud due to road noise and fans. Room was damp and cold and the bathroom was quite dirty.

2026-03-21 via Nuitee
A
Alejandro family_with_children us
9
Pros:

Estaba todo limpio y muy amplia la habitación

Cons:

No tenía nada de bebida adentro de la habitación

2026-03-20 via Nuitee
S
Stephanie couple us
9
2026-03-19 via Nuitee
O
Otto couple us
2
2026-03-17 via Nuitee
C
Caterina family_with_children cl
10
Pros:

Estaba muy bien ubicado, las habitaciones muy cómodas en general.

Cons:

Los viajeroa que estaban el la habitación de arriba, eran extremadamente ruidosos, y no se pudo hacer nada para que se detuvieran.

2026-03-15 via Nuitee
M
Melissa family_with_children us
4
It was ok.
Pros:

The beds were comfy.

Cons:

The lighting was bad and there were mushrooms growing in our room and the toilet was like a public toilet.

2026-03-10 via Nuitee
N
Nachaisit couple us
10
2026-03-08 via Nuitee