La Luna Inn, an Ascend Collection Hotel

Hotels
Ascend Collection
7.6 (2310 reviews)
2599 Lombard Street , San Francisco , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Onsite parking
Friendly staff
Clean rooms
Cons:
Dirty rooms
Noise issues
No breakfast options
Limited amenities

Categories

Cleanliness
6.85
Several mentions of dirty rooms and unpleasant odors.
Service
8.35
Generally positive staff experiences; some mentions of lacking attentiveness.
Location
8.85
Positive sentiments regarding easy access to attractions and restaurants.
Room Quality
7.35
Mixed reviews on room conditions and comfort; some complaints about noise and old facilities.
Amenities
7.85
Limited amenities noted, but some positive mentions of offered services like parking.
Value for Money
7.35
Some reviewers felt it was a bit expensive for the quality offered.
Food and Beverage
6.35
Notable absence of breakfast options and limited food offerings.
Overall Experience
7.85
Experiences varied, but generally acceptable for a short stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:14

Property Description

Convenient Location
Situated just a stone's throw away from San Francisco's Presidio National Park, La Luna Inn offers easy access to iconic landmarks like the Golden Gate Bridge and the Palace of Fine Arts Theatre.

Comfortable Accommodations
Each guest room at La Luna Inn is thoughtfully equipped with a flat-screen TV, ensuring a cozy and relaxing stay for all visitors.

Explore with Ease
With the hotel's close proximity to Union Square, Chinatown, and Fisherman's Wharf, guests can immerse themselves in the vibrant culture and culinary scene of San Francisco effortlessly.

Book your stay at La Luna Inn now and experience the perfect blend of comfort and convenience during your San Francisco getaway.

Important information:

Parking fee is $12.50 per night (one car per room)
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 2310 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.85
Room Quality: 7.35
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 6.35
Overall Experience: 7.85
J
James family_with_children ca
10
Great experience for a reasonably priced hotel. Highly recommended.
Pros:

Best value for money. Very accommodating staff. Willie was a great guide and helped us plan our trip. Parking was first come first served but there were ample spaces so we did not have issues. Room was spacious and the location was great for us.

Cons:

There is really nothing that we did not like. It was a great stay overall.

Probably, would be super amazing if we had a microwave in our room. Such minor inconvenience does not hurt at all and we are still super happy with our stay.

2026-07-15 via Nuitee
G
Gemma extended_group au
9
2026-07-14 via Nuitee
T
Thompson couple us
10
Very clean & nice stay with very nice People
Pros:

The motel room and property were clean. The staff was all very nice. I will stay here again. Thank you so much for a clean, safe room.

2026-07-14 via Nuitee
M
Manuel solo_traveller at
7
Pros:

Personal am Anreisetag
Gute Parkmöglichkeit

2026-07-13 via Nuitee
L
Luis family_with_children us
10
2026-07-12 via Nuitee
M
Margo solo_traveller us
7
2026-07-10 via Nuitee
J
Josues couple do
10
Pros:

Muy bien

2026-07-10 via Nuitee
P
Paula extended_group us
4
Pros:

Location

Cons:

Mold in the bathroom , wifi never worked

2026-07-07 via Nuitee
M
Marcelina extended_group pl
7
Hotel czysty, w fajnej lokalizacji, ale jest głośno. Brakuje udogodnień, śniadań
Pros:

Hotel w bardzo dobrej lokalizacji (blisko do deptaku nad zatoką i mostu Golden Gate), dostępność dużego i wygodnego parkingu, czyste pokoje, wygodne łóżka

Cons:

Obiekt znajduje się tuż przy hałaśliwej ulicy, a drzwi i okna są zupełnie nieszczelne, przez co jest bardzo głośno. WiFi w pokoju niedostępne - jedynie w lobby jest jakiś zasięg

2026-07-07 via Nuitee
A
Abenz family_with_children us
7
2026-07-07 via Nuitee
G
Gonzalez solo_traveller us
8
Pros:

I didn't really get hassled, accomodations were good.

Cons:

THE T.V. WOULDN'T STOP 🛑 BLINKING!!! It drove me absolutely insane.

2026-07-06 via Nuitee
C
Collette family_with_children us
7
Overall a decent and secure hotel for just spending the night.
Pros:

The location was perfect. Close to Chestnut and Presidio.

Cons:

Noise level. If they just replaced the windows that originally could open with non opening windows, I bet that would solve some of the noise. But I understand because if the location of the hotel, and it being on Lombard, it happens. A good set of ear plugs would do the trick.

2026-07-06 via Nuitee
C
Celeste family_with_children us
8
Pros:

Walking distance to Marina and restaurants

2026-07-06 via Nuitee
C
Conor couple us
10
2026-07-05 via Nuitee
R
Rene Martin extended_group us
9
I would definitely stay here again the next time I’m in the neighborhood. Highly recommended!
Pros:

Our stay at La Luna Hotel was comfortable, safe, and very convenient. The staff were exceptionally friendly and responsive, they promptly answered all of my online inquiries before our stay, and they were just as warm, welcoming, and helpful in person.

The location is excellent, especially if you’re planning to visit the Palace of Fine Arts, the Presidio, or the surrounding area.

2026-07-05 via Nuitee
P
Priscila couple us
7
2026-07-02 via Nuitee
R
Rebecca extended_group us
3
If your goal is sleep, go elsewhere.
Pros:

Location was very accessible.

Cons:

Noise was constant. Plumbing of the actual building was shockingly loud and neighbors were having the time of their life into the following morning hours. Bathroom had actual trash on the floor. Beds were low quality with pathetic pillows. Very disappointed as Booking reviews haven’t steered me wrong in the past, but this was an exception.

2026-07-01 via Nuitee
C
Crowley extended_group ie
8
Perfectly placed Inn in the marina district
Pros:

The beds were very comfortable, the location was excellent. Great to have parking at a small fee per night. Staff were good especially manager and communication with the inn was very good and helpful. Shower was excellent. Great ice maker and TV to watch the World Cup.

Cons:

Bathroom was a little outdated but fine. Even though we asked for a quiet room there was a big of noise from other guests coming and going. Not sure if there are ‘quiet hours’ at the inn

2026-06-28 via Nuitee
V
Valerie family_with_children pw
8
Great for the value. Staff courteous. They held our bags after checkout with no time restriction.
Pros:

Was newly refurbished
Free parking

Cons:

Tight parking

2026-06-23 via Nuitee
M
Mustafa Yiğit solo_traveller tr
10
2026-06-22 via Nuitee