BENS - Recoleta Park

Hotels
9.8 (238 reviews)
Libertad 1283 , Buenos Aires , ar

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Small rooms

Categories

Cleanliness
9.28
Guest complaints about room cleanliness and dirt on the carpet suggest a lower score.
Service
10
Numerous reviews highlight friendly and helpful staff.
Location
10
Consistently praised for its great location.
Room Quality
9.78
Rooms described as comfortable but some noted they were small or needed improvement.
Amenities
9.78
Mixed reviews; some amenities lacking but basic needs met.
Value for Money
9.78
Some comments on pricing in relation to the quality offered.
Food and Beverage
9.78
Breakfast offerings criticized for being meager and lacking variety.
Overall Experience
10
General satisfaction noted despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:41

Property Description

Luxurious Accommodation in the Heart of Buenos Aires

Convenient Location: Situated near major attractions like Colon Theater and Plaza de Mayo Square, BENS - Recoleta Park offers easy access to the best of Buenos Aires.

Modern Amenities: Enjoy a comfortable stay with air-conditioned rooms, flat-screen TVs, kitchenettes, and free WiFi. Some rooms even boast stunning city views and balconies.

Nearby Landmarks: Explore iconic sites such as The Obelisk of Buenos Aires and Basilica del Santisimo Sacramento, all just a stone's throw away.

Ready to experience the charm of Buenos Aires? Book your stay at BENS - Recoleta Park now!

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 238 reviews
Cleanliness: 9.28
Service: 10
Location: 10
Room Quality: 9.78
Amenities: 9.78
Value for Money: 9.78
Food and Beverage: 9.78
Overall Experience: 10
P
Paula • couple • us
6
Convenient location for coming and going
Pros:

Great location. 24 hour front desk.

Cons:

Has kitchen facilities but not utensils, cups or plates. Balcony with zero view. No water or kettle

2026-02-08 • via Nuitee
3
3111739 • extended_group • cl
6
Podría haber sido mucho mejor
Pros:

No mucho

Cons:

Personal de la recepción. Cuando llegamos.no fue permitido ver la habitación ya que el espacio no se veían como en las fotos y, ademas del pago del hotel, solicitaron una garantía que ahora el banco debería devolver ... no nos habían solicitado nunca esa garantía...

2026-01-26 • via Nuitee
M
Mario Abreu • family_with_children • br
8
Excellent and well-located accommodation, but I wouldn't return because of the deposit issue
Pros:

Small hotel, well located, silent and quite comfortable; almost a boutique hotel.
Few rooms per floor (the floor where I stayed only had 4 apartments). Comfortable beds, clean sheets and towels.
Satisfactory breakfast with all the main options: juices, milk, coffee, fruit, sliced ​​whole wheat and regular bread, croissants, croissants, yogurt, cornflakes, etc.

Cons:

Although I have no complaints about the rooms, there were some issues:

1) I was charged $306 instead of the $289 stated on the Booking.com reservation, even after showing the Booking.com reservation to the employee.

2) The hotel charges a security deposit to cover damages. I've never seen a hotel charge this before.

I thought they would place an Authorization Hold on my credit card, like for car rentals; I presented three different cards, all with sufficient balance, and which had already been extensively used on that trip to Argentina, and they were refused. But the hotel wasn't going to place an Authorization Hold; the hotel simply wanted the complete details (card number + expiration date + CVV code) of a valid credit card.

I refused because, if the card details were used for fraud, I could cancel it, but in my country, the rules for canceling fraudulent charges on a card do not cover cases where the cardholder provided the card's CVV to third parties. Furthermore, I wouldn't be able to use the card before returning to my city and getting a new one from my bank. Because of all this, the hotel's requirement implied a risk I couldn't take.

It was 11:30 PM and I was with my family waiting to check into our room after a tiring day of travel. So they accepted the deposit of two $100 bills (they only gave me a receipt for those bills the next day), and we were finally able to check into our rooms.

When I left the hotel two days after, they returned the bills to me the moment I checked out; curiously, the employee at the counter handed me the bills without asking a staff member to check the room for any damage. But wasn't that what the deposit was for? Go figure.

2026-01-24 • via Nuitee
S
Stefan • couple • de
8
2026-01-19 • via Nuitee
G
Graciela • family_with_children • ar
4
Razonable para el precio
Pros:

Escasos. La ubicación es lo mejor que tiene

Cons:

El desayuno es bastante escaso para el precio. La hora de entrada muy tarde para haber hecho la reserva dos meses antes y el precio no era el que decía cuando contratamos.

2026-01-19 • via Nuitee
R
Repetto • solo_traveller • ar
10
2026-01-19 • via Nuitee
P
Paloma • couple • ar
10
Muy bien
Pros:

Muy rico el desayuno, habitación completa y cómoda

Cons:

Tardo un rato en llegar el agua caliente de la ducha, pensé que no iba a salir, pero esperé y salió

2026-01-19 • via Nuitee
L
laura • couple • cr
9
Muy buena ubicación, buena habitación y personal amable
Pros:

Excelente ubicación, me gustó mucho el hotel y la atención. Es tal cual lo describen. El personal es muy amable, está cerca de muchos puntos de interés, tiene restaurantes y cafeterías cerca y puedes caminar por la zona sin problema.

Cons:

El desayuno no está mal. Lo pueden mejorar. Pero es suficiente para salir a conocer la ciudad.

2026-01-15 • via Nuitee
F
Facu • solo_traveller • ar
10
2026-01-13 • via Nuitee
F
FEDERICO • extended_group • ar
5
Mala experiencia
Pros:

Solo ubicación

Cons:

Sucio y caro

2026-01-06 • via Nuitee
K
Kristina • family_with_children • ca
7
If you’re looking for a budget-friendly hotel that is decent, in a good location, the this is a good choice. It isn’t fa
Pros:

The location was decent

Cons:

The room wasn’t as clean as I would have liked it to be. There was some dirt on the carpet near the door which didn’t make me feel very good about the attention that was given to the room. The knob on the shower to turn the water between the shower head and faucet came off and was broken.

2026-01-02 • via Nuitee
M
Maria • couple • pe
7
Bien para un dia
Pros:

Limpieza

Cons:

No hay vasos ni menajes en la habitacion
Nos toco una habitacion con una vista horrible

2025-12-31 • via Nuitee
N
nicolo • couple • it
9
2025-12-31 • via Nuitee
L
Luciano • family_with_children • ar
8
2025-12-29 • via Nuitee
G
George • extended_group • us
9
2025-12-27 • via Nuitee
I
Ina Bocking • family_with_children • gb
8
Pros:

Friendly staff great location

Cons:

Breakfast choices meagre Coffee not the best .although i am sure its very Argentinian..

2025-12-26 • via Nuitee
F
Feng • extended_group • us
4
Pros:

location

Cons:

facilities are not functional well

2025-12-22 • via Nuitee
M
Manuel • family_with_children • ar
10
2025-12-22 • via Nuitee
E
Eduardo • couple • uy
8
correcta
Pros:

ubicación, tamaño de la habitación, silenciosa
buen desayuno

Cons:

Que me pidan una garantía. No me han pedido nunca en Buenos Aires

2025-12-15 • via Nuitee
M
Mirsad • family_with_children • us
10
Pros:

Great staff, excellent location, big enough rooms plus a rich breakfast/ Great value for money

2025-12-13 • via Nuitee