Bay Mountain Inn Cherokee Smoky Mountains

Hotels
8.1 (1388 reviews)
1455 Acquoni Road , Cherokee , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean rooms
Cons:
Cleanliness issues
Limited breakfast options
Room maintenance concerns

Categories

Cleanliness
7.58
Several reviews mentioned cleanliness issues such as mold and a dirty bathroom.
Service
8.55
Mixed reviews on service quality; some staff were friendly and helpful.
Location
8.79
Many guests appreciated the convenient location for restaurants and activities.
Room Quality
7.84
Rooms were reported as comfortable, but some had maintenance issues.
Amenities
8.27
Amenities were mentioned positively, though breakfast variety was lacking.
Value for Money
8.03
Guests generally felt it was a good value for the price.
Food and Beverage
7.58
Breakfast offerings were noted as limited and needing improvement.
Overall Experience
8.15
Overall, many guests enjoyed their stay but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:54

Property Description

Convenient Location
Bay Mountain Inn Cherokee Smoky Mountains, just 3.1 km from Harrah's Casino, offers air-conditioned rooms with modern amenities. Explore nearby attractions like the Museum of the Cherokee Indian, only 1.7 km away.

Comfortable Accommodations
Relax in rooms equipped with a flat-screen TV, refrigerator, coffee maker, and microwave. Upgrade to rooms with a full kitchen and dining area for added convenience.

Great Facilities
Enjoy free WiFi, a seasonal outdoor pool, and a daily continental breakfast during your stay. With Asheville Regional Airport just 70 km away, your travel convenience is guaranteed.

Book now for a memorable stay at Bay Mountain Inn Cherokee Smoky Mountains!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Oct 1, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 1388 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.79
Room Quality: 7.84
Amenities: 8.27
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.15
L
Larry • solo_traveller • us
10
2026-07-04 • via Nuitee
F
Florida vacationer.. • solo_traveller • us
9
Pros:

Location and price.

2026-07-02 • via Nuitee
T
Thomas • solo_traveller • us
1
I was charged twice and yet to use a resolution. money refunded I
2026-06-30 • via Nuitee
S
Shamiq • solo_traveller • us
9
Pros:

The hotel was nice only thing it has a distinctive smell thru out the hallways that isn't to pleasing other then that we had a nice stay

2026-06-29 • via Nuitee
W
Wanda • solo_traveller • us
10
Pros:

Our room was clean. Everything we needed.for our one night stay.

Cons:

No complaints

2026-06-29 • via Nuitee
B
Bruce • solo_traveller • us
8
Pros:

Real nice hotel quiet peaceful everything was comfortable and clean the employees was decent nice everything looked good

Cons:

I like that it was clean everything quiet it was a lot of noise going on it was really a lovely place to stay if I respectful I mean clean and decent

2026-06-28 • via Nuitee
D
Dunnivan • solo_traveller • us
9
Pros:

Clean, friendly, convenient

2026-06-27 • via Nuitee
T
tim • couple • us
1
It sucked!
Cons:

The staff tried to come into the room while we were showering. Falsely accused us of smoking. Never again.

2026-06-27 • via Nuitee
L
laura • solo_traveller • us
9
2026-06-26 • via Nuitee
N
NICOLE • extended_group • us
8
Pros:

My room was clean and comfortable. The staff was friendly and helpful. I would definitely recommend and stay here again.

2026-06-26 • via Nuitee
R
Rebecca • solo_traveller • us
7
Pros:

Price

2026-06-23 • via Nuitee
K
Kendal • solo_traveller • us
10
Pros:

Front desk staff was very welcoming and helpful. The room was surprisingly big, the beds were comfortable.

2026-06-22 • via Nuitee
D
David • couple • us
8
2026-06-22 • via Nuitee
A
Angie • family_with_children • us
10
I would book this place again. Overall had a great comfortable nights sleep
Pros:

Great location. Comfortable beds and pillows. Room was clean and smelled good.

2026-06-22 • via Nuitee
D
Diana • couple • us
10
It was better than I expected.
Pros:

It was very clean. A beautiful location. The pricing was unbeatable.

Cons:

N/A

2026-06-22 • via Nuitee
D
Damiann • couple • us
9
Great! Bed was comfy!
Cons:

Breakfast cld have more options.

2026-06-21 • via Nuitee
B
Bob • extended_group • us
10
2026-06-20 • via Nuitee
D
Denise • family_with_children • us
8
Pros:

Loved the location, very quiet. The staff was friendly and very helpful

Cons:

this is only because I'm short(4ft9in), the bed was a little too tall.

2026-06-20 • via Nuitee
T
Thomas • family_with_children • us
4
Staff was nice breakfast was sub par and the room definitely needed attention. We will not be returning.
Pros:

The staff was very friendly.

Cons:

It was 80 degrees in the whole hotel. They had no ac on anywhere. As soon as we got in to get our room keys they charged us an extra $50 even after we paid for our room prior to arriving. Our room had some issues with cleanliness. Spots on walls, mattress covers were dirty, and the area that held the mini fridge was falling apart.

2026-06-18 • via Nuitee
T
tellsheka • couple • us
2
Did not enjoy this stay
Pros:

Location

Cons:

The smell cheap super small tv

2026-06-17 • via Nuitee