Bay Mountain Inn Cherokee Smoky Mountains

Hotels
8.1 (1398 reviews)
1455 Acquoni Road , Cherokee , us
+1 828-497-2102

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean rooms
Cons:
Cleanliness issues
Limited breakfast options
Room maintenance concerns

Categories

Cleanliness
7.58
Several reviews mentioned cleanliness issues such as mold and a dirty bathroom.
Service
8.55
Mixed reviews on service quality; some staff were friendly and helpful.
Location
8.79
Many guests appreciated the convenient location for restaurants and activities.
Room Quality
7.84
Rooms were reported as comfortable, but some had maintenance issues.
Amenities
8.27
Amenities were mentioned positively, though breakfast variety was lacking.
Value for Money
8.03
Guests generally felt it was a good value for the price.
Food and Beverage
7.58
Breakfast offerings were noted as limited and needing improvement.
Overall Experience
8.15
Overall, many guests enjoyed their stay but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:54

Property Description

Convenient Location
Bay Mountain Inn Cherokee Smoky Mountains, just 3.1 km from Harrah's Casino, offers air-conditioned rooms with modern amenities. Explore nearby attractions like the Museum of the Cherokee Indian, only 1.7 km away.

Comfortable Accommodations
Relax in rooms equipped with a flat-screen TV, refrigerator, coffee maker, and microwave. Upgrade to rooms with a full kitchen and dining area for added convenience.

Great Facilities
Enjoy free WiFi, a seasonal outdoor pool, and a daily continental breakfast during your stay. With Asheville Regional Airport just 70 km away, your travel convenience is guaranteed.

Book now for a memorable stay at Bay Mountain Inn Cherokee Smoky Mountains!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Oct 1, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Guest Reviews

8.1
Based on 1398 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.79
Room Quality: 7.84
Amenities: 8.27
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.15
A
Arnold • couple • us
7
Ok
Pros:

Ok

2026-07-24 • via Nuitee
B
Bruce • solo_traveller • us
9
2026-07-21 • via Nuitee
R
Reagan • family_with_children • us
8
great last minute hotel stay
Pros:

Quickness, easy access, comfortable

Cons:

N/A

2026-07-21 • via Nuitee
R
Ronald • couple • us
9
2026-07-21 • via Nuitee
N
Nieves • couple • us
5
2026-07-19 • via Nuitee
M
Michael • couple • us
8
Pros:

Clean

2026-07-19 • via Nuitee
B
Bonnie • couple • us
10
Overall very good. Will probably stay again next time we are up that way
Pros:

We didn't eat breakfast

Cons:

Danish or apple fritters would have been good

2026-07-16 • via Nuitee
P
Praveena • couple • us
9
Good value for the price
Pros:

I like it being simple but perfect. No complaints at all

2026-07-13 • via Nuitee
C
Christy • solo_traveller • us
10
Pros:

Everything

2026-07-13 • via Nuitee
H
Hailey • couple • us
10
2026-07-12 • via Nuitee
A
ashlea • family_with_children • us
5
We won’t recommend or stay here again
Cons:

The first room we went in had a badly stained sheet, so we switched rooms. The hotel had a very odd smell. The beds were pretty uncomfortable. I can’t believe in today’s world that the hotel only has limited channels on TV

2026-07-09 • via Nuitee
K
Kathy • couple • us
5
It was okay, wondering by I was refund my damage payment and then I was charge it again this morning
Pros:

It was okay,

Cons:

Pool wasn’t that clean and need rails to get down in the pool.

2026-07-09 • via Nuitee
R
Robert • family_with_children • us
10
Pros:

Everything was clean and so friendly

2026-07-08 • via Nuitee
W
Waters • solo_traveller • us
10
Pros:

Very nice facility and friendly staff

2026-07-07 • via Nuitee
J
Jenny • couple • us
8
Nice location, price and staff. Would stay again
Pros:

The room was clean and we didn’t have any issues. It’s convenient to Cherokee and Gatlinburg. It was a little dated but no real issues. My biggest concern with any place is bed bugs,,, NO BED BUGS!!!

Cons:

The breakfast was basically carbs. No eggs nor meat. But some people are fine eating that.

2026-07-06 • via Nuitee
M
MICHAEL • couple • us
3
Could be a lot better
Pros:

N/a

Cons:

Pool was dirty
No fan in bathroom
Air was not up to par
Sheets were dirty

2026-07-06 • via Nuitee
G
GT • solo_traveller • us
10
2026-07-06 • via Nuitee
M
Maurice • solo_traveller • us
6
2026-07-05 • via Nuitee
E
Edna • couple • us
7
It was okay.
Pros:

Location

Cons:

Breakfast

2026-07-05 • via Nuitee
L
Larry • solo_traveller • us
10
2026-07-04 • via Nuitee