Best Western Plus Cleveland Inn & Suites

Hotels
Best Western Plus
8.8 (157 reviews)
107 Interstate Dr NW, Cleveland, Tennessee, 37312 , Cleveland , US

Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Outdoor pool - seasonal
Elevator
Hiking/biking trails nearby
Free breakfast
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Great breakfast
comfortable beds
friendly staff
Cons:
Room cleanliness issues
limited breakfast options

Categories

Cleanliness
8.34
The property looked clean overall but some rooms smelled musty and there were issues with cleaning service.
Service
9.31
The staff was polite, friendly, and accommodating, receiving positive mentions in multiple reviews.
Location
9.35
Great location as mentioned in several reviews, convenient and easy to access.
Room Quality
8.8
Most reviews highlighted the comfort of the beds and the overall spaciousness of the room.
Amenities
8.83
Amenities generally received positive remarks, though breakfast options fell short for some.
Value for Money
8.79
Overall cost was mentioned positively in relation to the hotel's offerings.
Food and Beverage
7.84
Breakfast options were limited and some found the quality lacking.
Overall Experience
9.11
The majority of reviews expressed satisfaction with their overall experience, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:17

Property Description

Experience comfort and convenience at Best Western Plus Magnolia Inn & Suites, your ideal getaway in Cleveland!

Recreational Oasis
Unwind at our seasonal outdoor pool after a day of exploration.

Convenient Amenities
Start your day right with a complimentary on-the-go breakfast served daily, and enjoy access to our business center and complimentary newspapers in the lobby.

Spacious Accommodations
Relax in one of our 87 air-conditioned rooms, equipped with modern conveniences like refrigerators, microwaves, and 43-inch LED televisions for your entertainment.

With excellent proximity to local attractions and complimentary self-parking, your perfect stay awaits. Don’t miss out—book your room today!

Important information:

  • The seasonal pool will be open from May 25 to October 01.
  • Pool access available from 9:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.8
Based on 157 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 9.11
H
H8102RAlauram Solo travel
10
Hidden Gem -
Pros:

Great, clean spot. A surprise - was a step up for sure on normal Best Westerns and was a nice respite.

2026-03-23 via Tripadvisor
B
bobev75 Family London, Ohio
10
Great place to overnight on the way to Florida
Pros:

Very nice facility and the desk clerk was very helpful. Highly recommend staying here,I know we will again! Just off the interstate and close to restaurants.

2026-02-01 via Tripadvisor
D
DeborahinGeorgia Family Greenville, South Carolina
10
I would stay again!
Pros:

Great breakfast, great location, comfortable bed. Great shower. The front desk clerk was such a joy to work with and gave great coffee shop recommendations!

2025-10-26 via Tripadvisor
3
333kimm Couples Wentzville, Missouri
10
Great location
Pros:

This hotel is right next-door to three or four other chain hotels, one of which had an early morning fire alarm. But not this one! The one really big plus at this hotel as it has literally the most comfortable beds I have ever slept in! It was like sleeping on a cloud! The room comes with shampoo and conditioner, and body soap on the wall in the shower. And soap and hand lotion on the wall by the sink. This seems to be the new trend and all the hotels that we stayed at on the East Coast(5 total). It’s very efficient and keeps everything cleaner than the old bars of soap, but I could also see where people might be a little grossed out by it. The staff was polite and the room was immaculate. The hotel is very easy to get to. The breakfast buffet was extensive(note that there are breakfast options on the one side of the room, but also on the other . I tell you that because I almost missed the stuff on the other side of the room!lol) Because of all that I gave her a five star rating.

2025-10-21 via Tripadvisor
T
Tonya
10
Pros:

Great stay , beds could have been a little more comfortable otherwise great place .

2025-10-05 via Nuitee
D
David
10
Pros:

The hotel is always very clean and the beds are very comfortable. The breakfast is excellent and the staff are all very friendly and helpful.

2025-10-05 via Nuitee
B
Bonnie
10
Pros:

.

2025-10-01 via Nuitee
S
Susan
10
Pretty Happy
Pros:

Outside of arriving and having the front desk girl be less than friendly and finding out the pool was closed (please post your closings) we were quite pleased with the cleanliness, comfort, breakfast and overall cost. One of your night employees brought us bagels the day we left to say how sorry he was. Very nice!

2025-09-14 via Nuitee
R
Rhonda family
8
Pros:

The property looked clean overall but room smelled musty. Carpets seemed old, and the space was a bit cramped for two people to have a place for clothes & suitcases.

2025-09-14 via Nuitee
L
Lynda
10
Pros:

Breakfast was good. Room was clean

2025-08-27 via Nuitee
J
Jonathan partner
10
Pros:

The place was very clean and quiet, staff was nice. The bedroom a/c kept turning back up to 80 degrees and we had it set on 70 while we slept. Concerning

2025-08-24 via Nuitee
D
Donna partner
6
Pros:

cleaning service didn't come. requested. breakfast had no supervision. no one refilled supplies. will not come back.

2025-08-20 via Nuitee
J
Jay family
10
Pros:

Very clean and friendly staff. We will stay there again when visiting my daughter in college at Lee U

2025-08-17 via Nuitee
B
Becky
10
Pros:

Very nice hotel super comfy and large room the breakfast was very good will def stay here again

2025-08-11 via Nuitee
V
Verified traveler
8
Pros:

Nice otel, clea

2025-08-10 via Nuitee
C
Crystal
10
Great stay!
Pros:

Everything was great! The only negative thing I can say is the shower needed a bit of TLC. Didn’t look like it had been given a good clean in a while. Otherwise, everything was great!

2025-08-08 via Nuitee
E
E3091MVmikem Couples
10
Relaxing getaway.
Pros:

Great location ,just off expressway..well kept area. Staff was super nice, breakfast was nice,good selection, with pancakes and waffles machines available. Great selection of food..Pool area was nice and clean,good size pool to relax. We would definitely stay here again when traveling towards Chattanooga.

2025-07-22 via Tripadvisor
T
Timothy
10
Pros:

It was just right for our stay.

2025-07-19 via Nuitee
J
John partner
10
Pros:

The hotel was conveniently situated. Parking was easy. The staff were welcoming and helpful.

2025-07-16 via Nuitee
J
Julie partner
10
Pros:

Staff was wonderful, Pool was relaxing & breakfast was great

2025-07-14 via Nuitee