Best Western Plus Cleveland Inn & Suites

Hotels
•
Best Western Plus
8.6 (488 reviews)
107 Interstate Drive NW , Cleveland , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms (majority of reviews)
Good breakfast (hot and fresh)
Convenient, safe location
Good parking
Quiet/comfortable rooms
Repeat guests indicate consistent positive experience
Cons:
Isolated but severe mold/odor incident
Worn or sagging mattresses
Coffee machine/taste issues and reduced breakfast machine options
Bathroom door/key/card malfunctions and other maintenance issues
Pool/back door left propped open (security/maintenance concern)

Categories

Cleanliness
7.8
Most guests reported rooms and public areas as clean, but one severe mold/filth incident was reported that forced a room change and early checkout.
Service
9.4
Multiple comments praise friendly, helpful staff (including named breakfast staff and accommodating late check-in); service is a consistent positive.
Location
9.2
Frequently described as convenient, safe, and well-located (close to Lee University and freeway access) with good lighting and parking.
Room Quality
8
Rooms are generally comfortable and quiet but several guests noted worn or sagging mattresses, a bathroom door that drags, and key/door malfunctions.
Amenities
8
Breakfast area and parking praised; some amenities issues reported (coffee machine problems, removed pancake/waffle machines, pool door propped open).
Value for Money
8.6
Most guests found good value and would return; isolated comment calling it overpriced but overall value perception is positive.
Food and Beverage
8.3
Breakfast is often described as hot, fresh and good, though several guests complained about the coffee taste and changes to breakfast machine offerings.
Overall Experience
9.5
Majority of stays were very positive with repeat guests and willingness to return; balanced by one notably awful mold-related experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:02

Property Description

Convenient Location and Nearby Attractions
Located just four miles from Lee University, the Best Western Plus Magnolia Inn & Suites in Cleveland, TN is surrounded by local points of interest such as Cleveland State Community College, the Cleveland Speedway, and Bradley Square Mall.

Recreational Opportunities in the Ocoee River Area
The hotel's proximity to the Ocoee River area offers guests a range of outdoor activities including white-water rafting, swimming, fishing, and boating, making it the perfect destination for adventure seekers.

Impressive Features and Amenities
Guests can enjoy a variety of amenities including a seasonal outdoor pool, fitness center, free hot breakfast, and in-room conveniences like microwaves, refrigerators, and free Wi-Fi. With laundry facilities on-site and ample free parking, this hotel ensures a comfortable stay for all guests.

Book your stay at the Best Western Plus Magnolia Inn & Suites for a memorable experience in Cleveland, TN!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Sep 10, 2026 until Thu, May 20, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Location

Guest Reviews

8.6
Based on 488 reviews
Cleanliness: 7.8
Service: 9.4
Location: 9.2
Room Quality: 8
Amenities: 8
Value for Money: 8.6
Food and Beverage: 8.3
Overall Experience: 9.5
C
Clarence • solo_traveller • us
9
Pros:

Very clean and comfortable. They served an excellent breakfast. This is a nice place to stay.

Cons:

They were little conservative with the towels and wash cloths

2026-08-26 • via Nuitee
D
Douglas • solo_traveller • us
8
2026-08-23 • via Nuitee
C
Cedric • solo_traveller • us
8
Pros:

Clean room property Clean Bed was comfortable ice machine all floors 123 near numerous restaurants Walmart gas station Cleveland surprisely bigger than I remember +10 years

Cons:

low water pressure bathroom

2026-08-10 • via Nuitee
C
Cendy • family_with_children • us
1
Awful
Pros:

I have pictures of the mold and filth! We had to change rooms because the smell was so bad and the odor of mold was over powering . They did move us to a less moldy room and we had to check out early because we all started getting headaches . I do not recommend staying here !! Booking was no help at all .

Cons:

Mold , nastily

2026-07-23 • via Nuitee
D
Deborah • solo_traveller • us
7
2026-07-21 • via Nuitee
J
Jason • family_with_children • us
10
2026-07-20 • via Nuitee
T
Tina • solo_traveller • us
10
Very nice accommodations, great value and convenient.
Pros:

Breakfast was good. Location is very convenient to my daughters college, Lee University

Cons:

N/A

2026-07-06 • via Nuitee
A
Anna • couple • es
9
2026-07-05 • via Nuitee
S
Sonjia • couple • us
10
2026-06-29 • via Nuitee
B
Brandi • couple • us
8
Good
Pros:

Location

Cons:

Some things at check in

2026-06-27 • via Nuitee
G
George and Judith • solo_traveller • us
10
2026-06-27 • via Nuitee
M
Mark • solo_traveller • us
7
2026-06-27 • via Nuitee
E
Elizabeth • extended_group • us
10
The hotel was very in a very nice and safe location. It also had great parking.
Pros:

The staff was very friendly especially the breakfast staff. The food was hot and fresh everyday. Right before breakfast was ending she continued to have fresh cooked eggs and biscuits.

2026-06-26 • via Nuitee
R
Randy • couple • us
8
2026-06-24 • via Nuitee
J
Joseph • couple • us
7
Overpriced
Pros:

The card to the door didn't. The back door that led to swimming pool was propped open. The bathroom door drug on the floor and was very difficult to open or close.

Cons:

The bathroom door not working and the key to door didn't work.

2026-06-22 • via Nuitee
T
Thomas • solo_traveller • us
9
Comfortable room with mediocre breakfast
Pros:

Clea, comfortable, quiet

Cons:

Breakfast was mediocre

2026-06-21 • via Nuitee
C
Cannataro • couple • ca
10
The staff at this location both and night shifts are all extremely friendly so it was nice to enter the building to frie
Pros:

It was clean

Cons:

Nothing

2026-06-16 • via Nuitee
J
Jose • couple • us
10
2026-06-15 • via Nuitee
R
Roger • couple • us
7
Pros:

The breakfast’s were very good!

Cons:

The king sized bed mattress was really bad on the right side of the bed (when laying on it). It had either a large hump or deep sag. Could not lay on it.

2026-06-14 • via Nuitee
J
James • family_with_children • us
9
Pros:

Nice staff, clean, decent breakfast

Cons:

Need thicker blanket on bed.

2026-06-14 • via Nuitee