Hawthorn Extended Stay by Wyndham Jackson

Hotels
•
Hawthorn Suites
3.7 (187 reviews)
2370 North Highland , Jackson , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Rooms were very clean
Breakfast was very good

Categories

Cleanliness
3.7
Rooms were described as very clean in the review.
Service
3.7
Standard quality for this hotel tier.
Location
3.7
Standard quality for this hotel tier.
Room Quality
3.7
Standard quality for this hotel tier.
Amenities
3.7
Standard quality for this hotel tier.
Value for Money
3.7
Standard quality for this hotel tier.
Food and Beverage
3.7
Breakfast was described as very good in the review.
Overall Experience
3.7
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Location near Union University
Situated within 3 miles of Union University, La Quinta Inn and Suites Jackson offers a prime location for visitors.

Comfortable Accommodations and Amenities
Guest rooms are equipped with modern amenities including a flat-screen cable TV, coffee-making facilities, and an en suite bathroom with a hairdryer. The hotel also features an outdoor pool, free Wi-Fi, and a daily continental breakfast buffet.

Explore Nearby Attractions
Located close to Old Hickory Mall and Casey Jones Home and Railroad Museum, guests have easy access to popular attractions. For nature enthusiasts, the Hatchie National Wildlife Refuge is just 27 miles away.

Experience comfort and convenience at La Quinta Inn and Suites Jackson. Book your stay now for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Service Animals - ADA-defined service animals are welcome free of charge. / Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. / Fees - Nonrefundable 25 USD nightly per pet. Max 75 USD per stay. / Other Information - Contact the hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

3.7
Based on 187 reviews
Cleanliness: 3.7
Service: 3.7
Location: 3.7
Room Quality: 3.7
Amenities: 3.7
Value for Money: 3.7
Food and Beverage: 3.7
Overall Experience: 3.7
A
Alaric • solo_traveller • us
8
2026-11-06 • via Nuitee
S
Steve • couple • us
7
Pleasant, good value
Pros:

Good location, friendly staff, clean.
Best sports bar ever, called Jonathan's Grille, 6 minutes away!

Cons:

Nothing

2026-11-03 • via Nuitee
B
Bradley • couple • us
7
2026-11-02 • via Nuitee
R
Robin • extended_group • us
6
2026-11-02 • via Nuitee
B
Bishop • couple • us
10
Pros:

The rooms were very clean.The breakfast were very good

2026-10-26 • via Nuitee
S
SILVESTER • couple • us
10
2026-10-22 • via Nuitee
C
Collins • extended_group • us
8
2026-10-17 • via Nuitee
J
Jonathan • solo_traveller • us
10
2026-10-08 • via Nuitee
S
Scott • solo_traveller • us
1
2026-10-08 • via Nuitee
K
Kimberly • family
2
Pros:

This was not a quality LaQuinta hotel! Drove in and turned right back out. Lots of homeless hanging outside, broken down car, and tractor trailers. Did not feel safe and refused to stay!

2024-09-23 • via Nuitee
S
Scott
2
Pros:

Everywhere is dirty , dirty and dirty , not comfortable

2024-09-19 • via Nuitee
M
Michael
4
Pros:

Renovations were taking place. No pool, no fitness center, no ice, poor breakfast. There should have been a warning about these renovations taking place. Very unprofessional.

2024-09-15 • via Nuitee
F
Faye • partner
10
Pros:

Because of remodeling the outside area was scary…. But the inside was clean and quiet and the staff was super friendly

2024-08-29 • via Nuitee
D
David
2
Pros:

This place should be torn down. Crates in the lobby longer than the girl has worked there. Hallway carpets were worn and filthy. No covers on the beds other than sheets, cockroaches in the bath tub. We refused to stay there. Worst hotel I have ever walked into!!

2024-08-26 • via Nuitee
W
William
2
Not pleased
Pros:

The appearance of the property was disgusting. The front desk apologised for it being a mess, but it didn’t measure up to the standards of the LaQuinta properties I have stayed in the past.

2024-08-20 • via Nuitee
C
christinacD9855GQ • Business
2
Save your money!
Pros:

This place should not even be allowed to book patrons! The carpets are disgusting. My room door would not lock. I pulled the sheets back to find the mattress had multiple rings of urine stains, a large blood stain and food all over the mattress. The toilet had urine in it. The chair was broken. You couldn’t even see out of the window due to dirt! There was something brown all over the wall. The baseboards were hanging off the wall. The ceiling was splattered with something, the ceiling plaster was missing in large areas. I went to the front desk and asked for a refund. The attendant had to call the boss who then had her go to the room to make sure I hadn’t messed it up, as if anything I could have done to it would have made it worse! They insisted on having my credit card on file which I refused. I had to contact Priceline to get the refund and get them to contact the hotel. The parking lot was covered with trash. The outside of the building has mold and filth all over the outside. It’s so nasty. It should not be in business. They tell you it’s under a “major renovation”. Well it should be shut down until it’s done. DO NOT BOOK THIS HOTEL! Save your money. If you’re looking for something in the same price range, go to America’s Best in the same town. It’s not far away from this place and it’s at least clean and safe!

2024-08-14 • via Tripadvisor
R
Ray
2
Pros:

Do not recommend, very dirty rooms falling apart and no value for breakfast

2024-08-13 • via Nuitee
C
connie • partner
2
Pros:

Semi canisters all over the place. Hard to park. Due to construction floors were filthy. I had to lay down towels to walk on the floors.
Grass was overgrown by the pool and it was not working. Ice machine was not working. Breakfast cereal was stale. No eggs like advertised, just microwavable, sausage patties.
Stale water in the refrigerator.
I have a service dog.They charged me twenty five dollars for her, and my dog iscleaner than that floor was
Breakfast says they have eggs and it was excellent there was noneThere were Microwavable biscuits bread was awful.
Store bought croissants, cereal was stale. Water was stale sitting in the. Refrigerator?

2024-08-09 • via Nuitee
M
Mark • family_with_children
6
Pros:

This place was not clean and not much was offered for breakfast. The staff at the reception was very nice and helpful.

2024-08-05 • via Nuitee
J
Jared
2
Nightmare stay
Pros:

We did not find out that the hotel was under construction until we arrived. The photos for this property had to be of another location. It had a horrible odor throughout the building.

2024-08-04 • via Nuitee