Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good value
Cons:
Cleanliness issues
Cold breakfast items

Categories

Cleanliness
6.23
Several reviews indicated issues with cleanliness, including dirty sheets and a general odor.
Service
8.7
Most reviews praised the staff as friendly and accommodating, providing good customer service.
Location
8.74
Multiple reviews highlighted the hotel's convenient location, close to attractions and restaurants.
Room Quality
8.19
Rooms were generally described as clean and comfortable, with some positive comments about the beds.
Amenities
7.22
Some amenities mentioned were decent but had mixed reviews, such as the breakfast items being cold.
Value for Money
8.68
Most guests felt they received good value for the price, especially during events.
Food and Beverage
7.23
Breakfast had mixed reviews, with some items being cold and others satisfactory.
Overall Experience
8.2
Despite some issues, most guests found their overall experience positive and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:54

Property Description

Convenient Location in Knoxville's Shopping District
Situated in the heart of Turkey Creek, Sleep Inn & Suites West Knoxville provides easy access to top shopping venues, local boutiques, and dining options. Perfect for exploring the University of Tennessee and Neyland Stadium, this hotel is ideal for both leisure and business travelers.

Comfort and Convenience
Guests can unwind in the seasonal outdoor pool, stay active in the exercise room, and start their day with a complimentary full breakfast. The hotel also offers free high-speed Wi-Fi, weekday newspapers, and well-equipped business facilities for corporate travelers.

Modern Amenities in Every Room
Each room is equipped with modern conveniences such as a flat-screen TV, coffee maker, refrigerator, and microwave. Whether you're here for business or leisure, Sleep Inn & Suites West Knoxville ensures a comfortable stay for all guests.

Book your stay now for a delightful experience at Sleep Inn & Suites West Knoxville.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 7, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

7.9
Based on 652 reviews
Cleanliness: 6.23
Service: 8.7
Location: 8.74
Room Quality: 8.19
Amenities: 7.22
Value for Money: 8.68
Food and Beverage: 7.23
Overall Experience: 8.2
R
Richard • couple • us
6
2026-10-30 • via Nuitee
N
Neal • couple • us
8
2026-10-25 • via Nuitee
T
Tom • family_with_children • us
7
Pros:

Location. Cleanliness. Value.

2026-10-25 • via Nuitee
E
Ernest • couple • us
8
Overall, a good stay. We would stay there again on a Monday through Thursday visit - probably not a weekend visit.
Pros:

It is conveniently located next to Cracker Barrel - a one minute walk. Our room was clean and modern. The breakfast area is nice; they offer cold and warm items (cereal, toast, bagels, waffles, eggs , sausage, juice and coffee). The Staff were courteous and friendly.

Cons:

The evening traffic can make it a little challenging to get there. The morning traffic leaving the property wasn’t bad. The price of our room was about $20 more than comparable rooms in the area (those rooms were sold out).

2026-10-25 • via Nuitee
D
Dave • family_with_children • gb
1
Pros:

Good location

Cons:

It smelt of old man's Smeg the shower water was luke warm the room was very smelly and cold.. Hotel didn't smell clean or fresh. Pillows were dirty and smelly was very disappointed. Went on previous reviews of it being very good but that wasn't the case. I actually ended up sleeping in the car it was that bad.

2026-10-20 • via Nuitee
R
Rachel • family_with_children • us
10
Pros:

I've left a review every year I've stayed here. The day time manager actually recognized me when I arrived which I found funny and oddly comforting. As usual, hotel is clean, we'll lit, with friendly staff, and a good breakfast. I will continue to stay here in the future.

Cons:

N/A

2026-10-18 • via Nuitee
Y
Yvonne • solo_traveller • us
6
2026-10-15 • via Nuitee
R
Robin • couple • us
5
Pros:

Staff were very friendly.

Cons:

The room was worn out - in need of repairs and refurbishment.

2026-10-15 • via Nuitee
C
Carol • family_with_children • us
7
ok except for breakfast.
Pros:

First floor room.

Cons:

Breakfast was only toast and eggs. coffee was decaf only.

2026-10-13 • via Nuitee
D
Dawn • couple • us
8
Reasonable for the price
Pros:

Clean, comfortable bed, good, basic room

Cons:

The bathroom had loose tiles and patches in the tub... rather tired looking. It would be nice to have more than 2 bath towels

2026-10-12 • via Nuitee
I
Iyuna • solo_traveller • us
4
Pros:

The staff was friendly

Cons:

The room smelled like smoke, I booked the room for non- smoking, before I turned the air down really low, the room smelled like dirty mopped water

2026-10-12 • via Nuitee
A
anna • solo_traveller • us
6
Pros:

The people were nice. We don't eat breakfast but when getting coffee the free breakfast provided looked good.

Cons:

The room was very run down with missing tiles in the bathroom. There was paint overspray everywhere and room was run down. Was told the room was open when we booked only one day before, but when we arrived they had closed the pool the very same day.

2026-10-12 • via Nuitee
K
Kennie • couple • us
10
Pros:

Did not eat breakfast

Cons:

Liked everything.

2026-10-09 • via Nuitee
M
mark • solo_traveller • us
10
Clean and great location
Pros:

Excellent rehab, very clean and the staff is great. Located just off I40 but far enough off that you dont hear the highway. Parkside Dr behind has every retaurant you can think of and a Walmart. Large rooms and internet works great. Have stayed there on business several times.

2026-10-08 • via Nuitee
G
George • solo_traveller • us
10
2026-10-07 • via Nuitee
T
Tom • solo_traveller • us
7
Pros:

Location, staff

Cons:

The room had a stale odor

2026-09-19 • via Nuitee
D
David • couple • us
10
2026-09-18 • via Nuitee
C
Conner • couple • us
9
2026-09-11 • via Nuitee
C
Chad • couple • us
6
2026-09-10 • via Nuitee
J
John • solo_traveller • us
7
2026-09-09 • via Nuitee