La Quinta by Wyndham Nashville Franklin

Dog feces all over the outside property. This may have been the result of the ice storm & the difficulty of cleaning up during the storm.

The alarm going off

Nothing

Hot tub was reason for booking there, but wasn’t working

The room was dirty. Floor very dirty and sticky. Coffee machine broken

Staff was nice. The first impressions was the dirty entry way. Upon traveling to my room, there were two open buckets in the middle of the walkway creating trip hazards. The ceiling tiles were removed probably from leaking water but no water was displayed. Entering my room, the lighting was horrible. The bathroom is a shower but the mobility of the shower doors was not amenable. The door to reach the towels was non movable, forcing me to use the only other glass sliding door and leave the shower to reach the towels. Poor management of space. Only two SMALL towels to dry with, not provided with a large body towel. HVAC unit was extremely noisey adversely effecting comfortable temperature because I had to turn off the unit because of the noise. The TV was not working when I arrived. When I returned several hours later, it was. The next morning the two empty buckets in the hallway remained, degrading the asethetic appearance. Registration staff greated me pleasantly. Food was misrepresented in room purchase. It was bisquits and canned gracy, not scrambled eggs. Food area floor was dirty. As I ate the hard boiled egg that was provided, I sat in the designated area and watched as one of the staff members stood directly outside the door smoking, while she was kissing and fondeling one of the other employees directly in the entryway area. Employees and guests were smoking in the entry area and it was not 16 feet from the entrance. You had to walk through smoke to get into the facility. Inappropriate behavior as the first image of LaQuinta to the consumer. I did brief the front staff employee or owner,, not sure, about my dissatisfaction. He was nice, but he did not support my assessment of many of my concerns. Especially the lighting. I am very capable of discerning the light ration in a room and it was horrible.

POOL COLD, NOT CIRCULATING. HOT TUB COLD, NOT WORKING. BOTH BATHROOMS BY POOL OUT OF ORDER. BATHROOM BY OFFICE OUT OF ORDER, ICE MACHINE ON 3RD FLOOR OUT OF ORDER, ICE MACHINE ON 2ND FLOOR NOT WORKING ALL OF THE TIME.

Not enough lighting in the room. Room was dirty and needed to be deep cleaned. Hallways and stairwells were dirty. Breakfast was very disappointing. There were no eggs or sausage. Only had a waffle maker. Apple juice was the only juice available. The area where the food was served was dirty. The hotel is older and needs to be completely remodeled. They need a new, competent cleaning company.

Café da manhã

The breakfast was terrible and the facility was dirty no one cleaning in-between people. Nothing was left but crumbs with still an over an hour to go, no eggs as an option at all and I've never been to a hotel that didn't have eggs. Also, I'm pretty sure our room wasn't properly cleaned before we came in, sheets have 8 different long hairs on them, towels had small hairs on them, soap containers in shower are labeled as DOVE (cucumber) but are all 3 different colors and smells (refiled with cheap stuff not what is labeled).

Cleanliness of the bathroom and I found dead bed bugs under the mattress. It made me wonder if there were more alive in the room. We kept our luggage closed and on the desk.

Unsafe. Had to ask for a remote. Blinds in room broken. Not hot water in shower. Breakfast was mid at best.