La Quinta by Wyndham Nashville Franklin

Hotels
•
La Quinta by Wyndham
6.8 (879 reviews)
4207 Franklin Commons Court , Franklin , US
+1 615-791-7700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Helpful staff
Cons:
Dirty rooms
Poor service from some staff
High additional charges

Categories

Cleanliness
5.8
Multiple reports of dirty rooms and poor hygiene.
Service
7.3
Some staff members were unhelpful, but others provided good service.
Location
8.8
Great location, close to needed amenities.
Room Quality
6.8
Rooms were clean but some amenities were broken or had issues.
Amenities
5.8
Indoor pool and hot tub enjoyed, but other amenities were lacking.
Value for Money
6.8
High charges for pets and some complaints about the worth.
Food and Beverage
6.3
Breakfast options were poor, with unappetizing fruit.
Overall Experience
6.8
Mixed reviews with some good experiences but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:40

Property Description

Convenient Location
Situated in historic Franklin, Tennessee just off Interstate 65, our hotel is a mere 20 miles from vibrant Nashville.

Comfortable Accommodations
Each guest room is equipped with a flat-screen cable TV, free Wi-Fi, and a coffee machine. Upgrade to a deluxe room for added convenience with a microwave and refrigerator.

Fantastic Amenities
Enjoy our indoor pool, hot tub, and daily continental breakfast. Take advantage of the on-site laundry facilities, free parking, and pet-friendly policy.

Book now to experience the perfect blend of comfort and convenience at La Quinta Inn & Suites Nashville Franklin.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Service Animals - ADA-defined service animals are welcome
free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 879 reviews
Cleanliness: 5.8
Service: 7.3
Location: 8.8
Room Quality: 6.8
Amenities: 5.8
Value for Money: 6.8
Food and Beverage: 6.3
Overall Experience: 6.8
R
Richard • solo_traveller • us
4
2026-10-13 • via Nuitee
R
Raphael • couple • us
8
2026-10-12 • via Nuitee
Z
Zimmerman • family_with_children • us
1
Absolutely horrible!!!!
Pros:

Absolutely nothing! We booked through booking.com and the hotel employee gave our room away to someone else bc we didn’t pay right when we booked!!!! There was an option to pay when we got there and we checked that box. But instead she gave our room away. We were traveling with 2 small children coming from being mandatory evacuated from Orange beach, Alabama. This is unacceptable and completely not professional at all!!!! She did this to multiple guests with children as well. Completely unacceptable and this hotel should not be able to be booked to through booking.com! How can you give people’s rooms away JUST BECAUSE?

Cons:

The staff, and not taking care of their customers. Absolutely ridiculous.

2026-10-11 • via Nuitee
R
richard • couple • us
10
2026-10-10 • via Nuitee
P
Pam • couple • us
10
Very nice
Pros:

Clean and comfortable

2026-10-09 • via Nuitee
P
Paul • solo_traveller • us
2
Pros:

Room was on 1st floor and close to doors

Cons:

2 nights, 2 cold showers. No hot water in sink either. 2 broken ice machines so I went to convenient store and bought a bag of ice. A/C motor squealed all night long, OJ machine was broken at breakfast both day I stayed. Really seem like everything was broke or not working.

2026-10-09 • via Nuitee
R
Rick • solo_traveller • us
8
Pros:

Fine place

2026-10-08 • via Nuitee
M
Michelle • family_with_children • us
1
Pros:

We were there for 10 mins, saw a cockroach, grabbed our things and left. We went to a different hotel.

2026-10-08 • via Nuitee
B
Betsy • couple • us
2
Very poor would not recommend
Pros:

Very little

Cons:

Dirty no ice on all 3 floors

2026-10-08 • via Nuitee
L
Lisa • solo_traveller • us
8
Pros:

Staff was kind and helpful. Great value for the cost. Clean and neat. Comfortable bed and pillows.

2026-10-07 • via Nuitee
C
Cynarra • solo_traveller • us
10
They were very accommodating. I even left my medication on accident in the fridge and I contacted them and they kept it
Pros:

Very clean and very accommodating

Cons:

The breakfast could be switched up. I’m not much of a waffle, sausage/biscuit girl. But they had other stuff and other than that very satisfied

2026-09-18 • via Nuitee
P
Pat • extended_group • us
8
2026-09-14 • via Nuitee
Y
Youlanda • family_with_children • us
8
Pros:

A Hot meal is need eggs, meat and grits

Cons:

Pool

2026-09-14 • via Nuitee
A
April • couple • us
10
2026-09-12 • via Nuitee
R
rayseanda • family_with_children • us
1
Complete disaster the hole stay no wifi dirty room !!! Room#128
Pros:

The swimming pool

Cons:

First of all when you travel I'm traveling with kids that has tablets and I have a autistic son that needs his speech device connected and the whole stay we could not connect at all !!!! anything or use the internet the manager at the front desk did not tell us the Wi-Fi was not working until after we were checked in and in our rooms he said he was giving a refund for $15 which I feel he should have gave me my refund back for half of what I payed I have yet to receive and it's been 5 days please if you have kids that needs wifi don't stay there ! My son couldn't cummicate with me the hole stay and it was his 5th birthday 😢😢

2026-09-11 • via Nuitee
R
Regine • couple • fr
7
2026-09-10 • via Nuitee
G
Gail • couple • us
9
Pros:

Didn’t eat there

Cons:

Needed. More towels and washcloths
Only had one
Ice machine didn’t work
Internet was out

2026-09-08 • via Nuitee
D
Darrell • solo_traveller • us
5
You get what you pay for.
Pros:

Dirty light shades. Lumpy mattress and pillows.

2026-09-05 • via Nuitee
J
Joseph J • couple • us
8
Overall very acceptable. Maybe add a few more hot items for breakfast
Cons:

Nobody provided me the Wi-fi code

2026-09-02 • via Nuitee
S
Sheila • extended_group • us
8
Good
Pros:

Boiled egg was only protein

Cons:

No decaf coffee

2026-08-24 • via Nuitee