Hotel Pigeon Forge

Hotels
7.2 (2322 reviews)
2179 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good rate
Cons:
Poor cleanliness
Outdated facilities
Uncomfortable bed

Categories

Cleanliness
4.23
Multiple reviews indicate poor cleanliness, with complaints about dirty rooms and common areas.
Service
8.2
Guests praised the friendly front desk staff, which helped balance negative sentiments.
Location
8.74
The location is frequently mentioned as a positive aspect, being convenient and quiet.
Room Quality
6.19
Concerns expressed about the rooms in terms of cleanliness and maintenance, particularly in the bathrooms.
Amenities
7.72
Average praise for amenities, but some are outdated and in need of repair.
Value for Money
7.68
Some guests feel the price is reasonable, balancing it against the cleanliness and service issues.
Food and Beverage
7.43
No specific feedback provided regarding food and beverage.
Overall Experience
7.4
The overall experience is mixed, with positives about location and service but significant negatives in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:32

Property Description

Convenient Location in Pigeon Forge Theatre District and Near Dollywood
Located just 2 miles from the popular Dollywood amusement park, our hotel in the heart of the Pigeon Forge Theatre District offers a convenient and exciting stay for our guests.

Comfortable Rooms with Spectacular Views
Guests can relax in our well-equipped rooms featuring amenities like cable TV, microwave, refrigerator, and coffee-making facilities. Enjoy stunning views of the Smoky Mountains from the deck or take a refreshing dip in the outdoor pool.

Complimentary Breakfast and Business Services
Start your day with a delicious continental breakfast and stay connected with our free Wi-Fi and business services. With laundry facilities available 24/7, we ensure a convenient and comfortable stay for all our guests.

Book now for an unforgettable stay at Hotel Pigeon Forge and explore the beauty of the Great Smoky Mountains National Park just a short drive away!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Dec 31, 2026 until Thu, Mar 25, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.2
Based on 2322 reviews
Cleanliness: 4.23
Service: 8.2
Location: 8.74
Room Quality: 6.19
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 7.43
Overall Experience: 7.4
L
Leyva • family_with_children • us
9
2026-06-06 • via Nuitee
E
Eva • solo_traveller • us
7
Pros:

The view

Cons:

Entrance and exit

2026-06-02 • via Nuitee
K
Kendra • couple • us
4
Pros:

Comfortable bed

Cons:

Not very clean could use repairs and some updates

2026-05-31 • via Nuitee
T
Tracy • solo_traveller • us
8
2026-05-30 • via Nuitee
V
Vance • solo_traveller • us
10
2026-05-30 • via Nuitee
A
Angel • solo_traveller • us
10
2026-05-29 • via Nuitee
D
Daren • extended_group • us
7
2026-05-28 • via Nuitee
D
Dolly • solo_traveller • co
8
Pros:

Esta bien el hotel camas cómodas agradable

Cons:

Nunca sirvieron el desayuno

2026-05-27 • via Nuitee
B
Barnes • solo_traveller • us
8
2026-05-26 • via Nuitee
K
Kimberly • solo_traveller • us
4
2026-05-26 • via Nuitee
R
riel • couple • us
8
Everything was Good , but could have been better if they would have Breakfast..
Pros:

No Breakfast. Not having No Breakfast

Cons:

Not having No Breakfast..

2026-05-25 • via Nuitee
L
Luke • family_with_children • us
3
Good hotel that just needs to be maintained better.
Pros:

Great location and value. Staff was nice.

Cons:

I understand things can be outdated but it can still be clean. A/C didn’t work. Mold around shower and rusty everything !

2026-05-24 • via Nuitee
W
Wall • solo_traveller • us
7
2026-05-22 • via Nuitee
E
Edward • couple • us
9
Very great everything was fine
Pros:

The view was great

Cons:

Everything was fine

2026-05-18 • via Nuitee
C
Courtney • solo_traveller • in
8
2026-05-18 • via Nuitee
M
Megan • family_with_children • us
8
Pros:

Very nice people

Cons:

Nothing

2026-05-18 • via Nuitee
A
Anderson • solo_traveller • us
10
2026-05-17 • via Nuitee
D
Daniel • family_with_children • ro
8
2026-05-17 • via Nuitee
B
Breedlove • couple • us
6
Overall it was reasonably priced and a decent place to stay
Pros:

The beds were comfortable

Cons:

They charge a $80 refundable fee to ensure no smoking

2026-05-16 • via Nuitee
W
Wilcox • couple • us
10
Will definitely stay there again hopefully they start serving coffee and breakfast
Pros:

All staff was very friendly treated you kindly

Cons:

No breakfast no coffee no orange juice

2026-05-15 • via Nuitee