Hotel Pigeon Forge

Hotels
7.2 (2307 reviews)
2179 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good rate
Cons:
Poor cleanliness
Outdated facilities
Uncomfortable bed

Categories

Cleanliness
4.23
Multiple reviews indicate poor cleanliness, with complaints about dirty rooms and common areas.
Service
8.2
Guests praised the friendly front desk staff, which helped balance negative sentiments.
Location
8.74
The location is frequently mentioned as a positive aspect, being convenient and quiet.
Room Quality
6.19
Concerns expressed about the rooms in terms of cleanliness and maintenance, particularly in the bathrooms.
Amenities
7.72
Average praise for amenities, but some are outdated and in need of repair.
Value for Money
7.68
Some guests feel the price is reasonable, balancing it against the cleanliness and service issues.
Food and Beverage
7.43
No specific feedback provided regarding food and beverage.
Overall Experience
7.4
The overall experience is mixed, with positives about location and service but significant negatives in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:32

Property Description

Convenient Location in Pigeon Forge Theatre District and Near Dollywood
Located just 2 miles from the popular Dollywood amusement park, our hotel in the heart of the Pigeon Forge Theatre District offers a convenient and exciting stay for our guests.

Comfortable Rooms with Spectacular Views
Guests can relax in our well-equipped rooms featuring amenities like cable TV, microwave, refrigerator, and coffee-making facilities. Enjoy stunning views of the Smoky Mountains from the deck or take a refreshing dip in the outdoor pool.

Complimentary Breakfast and Business Services
Start your day with a delicious continental breakfast and stay connected with our free Wi-Fi and business services. With laundry facilities available 24/7, we ensure a convenient and comfortable stay for all our guests.

Book now for an unforgettable stay at Hotel Pigeon Forge and explore the beauty of the Great Smoky Mountains National Park just a short drive away!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Dec 31, 2026 until Thu, Mar 25, 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.2
Based on 2307 reviews
Cleanliness: 4.23
Service: 8.2
Location: 8.74
Room Quality: 6.19
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 7.43
Overall Experience: 7.4
W
Wall • solo_traveller • us
7
2026-05-22 • via Nuitee
C
Courtney • solo_traveller • in
8
2026-05-18 • via Nuitee
E
Edward • couple • us
9
Very great everything was fine
Pros:

The view was great

Cons:

Everything was fine

2026-05-18 • via Nuitee
M
Megan • family_with_children • us
8
Pros:

Very nice people

Cons:

Nothing

2026-05-18 • via Nuitee
A
Anderson • solo_traveller • us
10
2026-05-17 • via Nuitee
D
Daniel • family_with_children • ro
8
2026-05-17 • via Nuitee
B
Breedlove • couple • us
6
Overall it was reasonably priced and a decent place to stay
Pros:

The beds were comfortable

Cons:

They charge a $80 refundable fee to ensure no smoking

2026-05-16 • via Nuitee
W
Wilcox • couple • us
10
Will definitely stay there again hopefully they start serving coffee and breakfast
Pros:

All staff was very friendly treated you kindly

Cons:

No breakfast no coffee no orange juice

2026-05-15 • via Nuitee
B
Bryanna • couple • us
10
Everything was nice would definitely recommend the only thing is the location it’s in it’s hard to get out
Pros:

Friendly staff. For the price we paid it was a good value and worth coming back. Nice view on the outside deck.

Cons:

The location wasn’t the best

2026-05-14 • via Nuitee
S
Scoggins • solo_traveller • us
10
2026-05-12 • via Nuitee
S
Sanchez • couple • us
8
Nice area
Pros:

Very clean bed comfortable .

Cons:

Air conditioner didn't work two tonight we were there.

2026-05-10 • via Nuitee
D
Damion • solo_traveller • us
10
2026-05-08 • via Nuitee
D
David • couple • us
5
2026-05-07 • via Nuitee
P
peterson • solo_traveller • us
7
2026-05-07 • via Nuitee
N
Norman • solo_traveller • us
10
Pros:

Love the view

Cons:

N/A

2026-05-06 • via Nuitee
A
Amy • family_with_children • us
8
Enjoyed the beds very comfortable
Pros:

It was clean and beds were comfortable plenty of towels toiletries

Cons:

Add said continental breakfast but all they serve or have available is juice and coffee

2026-05-04 • via Nuitee
J
Jamie • family_with_children • us
8
Pros:

Was nice

Cons:

Location and value

2026-05-04 • via Nuitee
B
Brooks • family_with_children • us
6
Overall not a bad place to stay for the price.
Pros:

Tv and fridge are on the small side but the beds were comfortable and the water pressure in the shower was great. Had a couple lights that didn't work but we didn't spend a lot of time in the room so it wasn't a problem. The staff was pleasant.

Cons:

No breakfast available of any kind even though there is a dining area but not a big deal, there are plenty of places to eat within a short drive.

2026-05-04 • via Nuitee
M
meeks • solo_traveller • us
8
2026-05-01 • via Nuitee
V
Volleney • extended_group • us
8
Good
Pros:

Location

Cons:

No breakfast

2026-04-30 • via Nuitee