Hotel Pigeon Forge

Hotels
7.2 (2252 reviews)
2179 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good rate
Cons:
Poor cleanliness
Outdated facilities
Uncomfortable bed

Categories

Cleanliness
4.23
Multiple reviews indicate poor cleanliness, with complaints about dirty rooms and common areas.
Service
8.2
Guests praised the friendly front desk staff, which helped balance negative sentiments.
Location
8.74
The location is frequently mentioned as a positive aspect, being convenient and quiet.
Room Quality
6.19
Concerns expressed about the rooms in terms of cleanliness and maintenance, particularly in the bathrooms.
Amenities
7.72
Average praise for amenities, but some are outdated and in need of repair.
Value for Money
7.68
Some guests feel the price is reasonable, balancing it against the cleanliness and service issues.
Food and Beverage
7.43
No specific feedback provided regarding food and beverage.
Overall Experience
7.4
The overall experience is mixed, with positives about location and service but significant negatives in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:32

Property Description

Convenient Location in Pigeon Forge Theatre District and Near Dollywood
Located just 2 miles from the popular Dollywood amusement park, our hotel in the heart of the Pigeon Forge Theatre District offers a convenient and exciting stay for our guests.

Comfortable Rooms with Spectacular Views
Guests can relax in our well-equipped rooms featuring amenities like cable TV, microwave, refrigerator, and coffee-making facilities. Enjoy stunning views of the Smoky Mountains from the deck or take a refreshing dip in the outdoor pool.

Complimentary Breakfast and Business Services
Start your day with a delicious continental breakfast and stay connected with our free Wi-Fi and business services. With laundry facilities available 24/7, we ensure a convenient and comfortable stay for all our guests.

Book now for an unforgettable stay at Hotel Pigeon Forge and explore the beauty of the Great Smoky Mountains National Park just a short drive away!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.2
Based on 2252 reviews
Cleanliness: 4.23
Service: 8.2
Location: 8.74
Room Quality: 6.19
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 7.43
Overall Experience: 7.4
M
Mckinzi • couple • us
10
2026-03-27 • via Nuitee
S
Syntha • family_with_children • us
5
Pros:

I liked it was close to everything in Pigeon Forge.

Cons:

The bed was very uncomfortable. I could feel the springs in my back.

2026-03-25 • via Nuitee
G
Gatlin • couple • us
9
2026-03-25 • via Nuitee
Z
Zachary • family_with_children • us
8
My time in pigeon fordge hotel
Pros:

The hotel was extremely affordable fairly quiet the front desk staff were extremely friendly over just a nice location nice views up on the hill side.

Cons:

The rooms cleanliness was eh like the staff for cleaning was just a quick vacuum and lining switch every room we found Ramen noodles left in the fridge area bugs all dead on the ac vents in our room carpet looked dirty like it was rush cleaned.
For the price I have stayed at worse places but definitely not a hotel for you if you wanna stay at the cleanest hotel

2026-03-24 • via Nuitee
A
April • family_with_children • us
10
Pros:

Location, price and view all perfect! Will stay again. Staff was friendly and accommodating.

Cons:

Could have better breakfast but really trying hard to even find a complaint. Great place.

2026-03-23 • via Nuitee
S
Selena • family_with_children • us
7
2026-03-23 • via Nuitee
T
Teresa • solo_traveller • us
8
Loved the location , and price was great , nothing fancy, but clean,, kudos on house keeping
Pros:

The price was great , staff was very friendly, snacks in vending machines were stocked and decent priced

Cons:

The mattress needed to be replaced,, needed USB ports.

2026-03-23 • via Nuitee
C
Charles Shubert • family_with_children • us
10
2026-03-20 • via Nuitee
A
Aaron • couple • us
3
2026-03-20 • via Nuitee
A
Aaron • couple • us
1
2026-03-20 • via Nuitee
A
Aaron • couple • us
10
2026-03-19 • via Nuitee
M
Madison • solo_traveller • us
8
2026-03-19 • via Nuitee
M
Miller • family_with_children • us
7
2026-03-17 • via Nuitee
S
Stephen • couple • us
7
Good enough value that I would go back despite datedness and a couple issues.
Pros:

Good value and location. Liked that the front desk person was nice and spoke English well. We knew the decor was dated and old because we had been there before, but we thought it was the best value around. (We looked into the Americana which was even cheaper, but it was a sleezebucket joint.) We were staying at TraveLodge, but it got more expensive and we had issues with non-English-speaking help who loved to smoke on the balcony near our room. We didn't have those problems at Hotel Pigeon Forge.

Cons:

Original 2 keys issued did not work. Not nearly enough linens; had to go to front desk to get a decent amount. Looked like the couple ahead of me had the same issue, Refrigerator worked barely if at all and we had to use a cooler bag instead, but that isn't the same because they don't allow filling coolers with ice. Seemed like about 9 feral cats in the parking lot.

2026-03-16 • via Nuitee
R
Rick • couple • us
8
Vert nice people and clean rooms
Pros:

Staff was extremely friendly and helpful. Very clean room. Had a few special requests and they fulfilled them. Located on the main parkway.

Cons:

Was on a hill so we couldn't just walk around the stores had to drive.

2026-03-16 • via Nuitee
R
Renato • couple • us
7
2026-03-16 • via Nuitee
H
Heather • couple • us
10
Pros:

Easy access. Great price

Cons:

We have no complaints

2026-03-16 • via Nuitee
B
Bowling • family_with_children • us
7
2026-03-16 • via Nuitee
C
christy • couple • us
6
Nice choice, soft bed , peaceful
Pros:

It was peaceful and a good location

Cons:

There is only one entrance and very little parking near the main door. The trees need to be cut down so the room has a better view.

2026-03-16 • via Nuitee
A
Amy • couple • us
7
Very affordable, clean, friendly staff
Pros:

Convenience

Cons:

The air conditioner did not work. It was hot in our room.

2026-03-16 • via Nuitee