Hotel Pigeon Forge

Hotels
7.2 (2252 reviews)
2179 Parkway , Pigeon Forge , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good rate
Cons:
Poor cleanliness
Outdated facilities
Uncomfortable bed

Categories

Cleanliness
4.23
Multiple reviews indicate poor cleanliness, with complaints about dirty rooms and common areas.
Service
8.2
Guests praised the friendly front desk staff, which helped balance negative sentiments.
Location
8.74
The location is frequently mentioned as a positive aspect, being convenient and quiet.
Room Quality
6.19
Concerns expressed about the rooms in terms of cleanliness and maintenance, particularly in the bathrooms.
Amenities
7.72
Average praise for amenities, but some are outdated and in need of repair.
Value for Money
7.68
Some guests feel the price is reasonable, balancing it against the cleanliness and service issues.
Food and Beverage
7.43
No specific feedback provided regarding food and beverage.
Overall Experience
7.4
The overall experience is mixed, with positives about location and service but significant negatives in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:32

Property Description

Convenient Location in Pigeon Forge Theatre District and Near Dollywood
Located just 2 miles from the popular Dollywood amusement park, our hotel in the heart of the Pigeon Forge Theatre District offers a convenient and exciting stay for our guests.

Comfortable Rooms with Spectacular Views
Guests can relax in our well-equipped rooms featuring amenities like cable TV, microwave, refrigerator, and coffee-making facilities. Enjoy stunning views of the Smoky Mountains from the deck or take a refreshing dip in the outdoor pool.

Complimentary Breakfast and Business Services
Start your day with a delicious continental breakfast and stay connected with our free Wi-Fi and business services. With laundry facilities available 24/7, we ensure a convenient and comfortable stay for all our guests.

Book now for an unforgettable stay at Hotel Pigeon Forge and explore the beauty of the Great Smoky Mountains National Park just a short drive away!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.2
Based on 2252 reviews
Cleanliness: 4.23
Service: 8.2
Location: 8.74
Room Quality: 6.19
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 7.43
Overall Experience: 7.4
H
Hannah couple us
1
It was absolutely horrible I stayed for 30 minutes I want my money back!
Pros:

Absolutely nothing covered in bugs!

Cons:

The bugs all in your rooms and beds

2026-04-18 via Nuitee
L
Lynda solo_traveller us
6
2026-04-17 via Nuitee
W
Wilson solo_traveller us
8
2026-04-16 via Nuitee
K
Kennedy couple us
4
Not the best
Pros:

The jacuzzi in the room and the bed was semi comfortable

Cons:

Walls was stained looks like they painted over everything, hair in the bathtub , the pool needs some upgrades false advertisement about breakfast

2026-04-16 via Nuitee
couple us
7
2026-04-16 via Nuitee
family_with_children us
7
2026-04-15 via Nuitee
C
Caleb couple us
4
2026-04-14 via Nuitee
P
Pam solo_traveller us
10
2026-04-13 via Nuitee
M
Melissa solo_traveller us
10
Every thing was great and nice surroundings
Pros:

I like that the place was clean, nice pool, and the staff was friendly.

Cons:

Didn’t have breakfast

2026-04-13 via Nuitee
H
Hillegonda Annie couple nl
9
Geweldig, mooie locatie
Pros:

Alles was prima

Cons:

Niks

2026-04-13 via Nuitee
M
Melissa solo_traveller us
8
Pros:

The staff was friendly and helpful

Cons:

An upgrade is way past due, maybe a fresh coat of paint.

2026-04-13 via Nuitee
J
James family_with_children us
8
2026-04-12 via Nuitee
S
sinn couple us
8
2026-04-08 via Nuitee
Q
Quint family_with_children us
8
2026-04-06 via Nuitee
A
Amy couple us
8
Comfortable affordable
Pros:

It was convenient to get in my room

2026-04-06 via Nuitee
A
April family_with_children us
10
Pros:

The balcony is amazing.

Cons:

Vending machine a little wonky.

2026-04-06 via Nuitee
M
Maile family_with_children us
6
2026-04-06 via Nuitee
S
Sherry family_with_children us
10
2026-04-05 via Nuitee
D
Dalton family_with_children us
8
2026-04-05 via Nuitee
R
Ridenour family_with_children us
8
2026-04-05 via Nuitee